Problem Solving - BellSouth GH5860 Owner's Manual

5860 man.qxd 11/7/2003

Problem Solving

Problem Solving Section
For your assistance, we have listed below a few common problems.
Phone does not work, check the following:
1. BASE UNIT is plugged into a power source.
2. HANDSET is charged.
3. TONE/PULSE Select Switch is in the right position.
4. TELEPHONE LINE CORD is plugged into the TELEPHONE JACK.
Range of phone limited, check the following:
1. BASE UNIT is centrally located in your residence.
2. BASE UNIT is not located near appliances.
No dial tone, check the following:
1. TELEPHONE LINE CORD plugs are connected to the TELEPHONE JACK and
TELEPHONE LINE CONNECTION JACK.
2. BASE UNIT is plugged into a power source.
No connection between the HANDSET and the BASE, check the following:
1. Be sure to register your HANDSET to the BASE UNIT (see page 27 for details).
Received signal flutters or fades, check the following:
1. BATTERY PACK in the HANDSET is fully charged.
2. HANDSET is not too far from the BASE UNIT.
Interference on reception, check the following:
1. Noise may be picked up from electrical products in the home or electrical storms. Generally,
this noise is a minor annoyance and should not be interpreted as a defect in your system.
(See Technical Information on page 43).
Excess static, check the following:
1. Check to see that the ANTENNA is not touching another metal object.
If after pressing the
following:
1. BASE UNIT is plugged into a power source.
5:48 PM Page 50
button, you receive three "beeps" and no dial tone, check the
TALK
41
Problem Sol