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Troubleshooting
SECTION 8: SERVICE
Review the troubleshooting and procedures in this section if a problem develops with your machine. If you
need replacement parts or additional help with a procedure, call our Technical Support at (570) 546-9663.
Note: Please gather the serial number and manufacture date of your machine before calling.
Motor & Electrical
Symptom
Possible Cause
Machine does
1. Fuse has blown.
not start or a
2. Emergency
breaker trips.
engaged/faulty (G0638 only).
3. Hand-held remote controller is at fault.
4. Receiver is at fault.
5. Motor connection wired incorrectly.
6. Wall fuse/circuit breaker is blown/tripped.
7. Thermal overload relay has tripped.
8. Contactor not getting energized/has
burnt contacts.
9. Power supply switched OFF or is at fault.
10. Wiring is open/has high resistance.
11. Motor ON button or ON/OFF switch is
at fault.
12. Emergency stop push-panel is stuck/
switch is at fault.
13. Transformer is at fault.
14. Computer board is at fault.
15. Inverter/control box is at fault.
16. Motor is at fault.
17. Start delay module is at fault.
Machine has
1. Motor or component is loose.
vibration or
noisy operation.
2. Motor mount loose/broken.
3. Machine is incorrectly mounted or sits
unevenly.
4. Motor fan is rubbing on fan cover.
5. Motor bearings are at fault.
-50-
Troubleshooting
stop
push-button
is
Possible Solution
1. Correct short/replace fuse in control box.
2. Rotate clockwise slightly until it pops out/replace it.
3. Replace
batteries
in
controller; stay in line-of-sight view and signal
range.
4. Inspect receiver computer board; replace if faulty.
5. Correct motor wiring connections (Pages 56 & 59).
6. Ensure circuit size is suitable for this machine;
replace weak breaker.
7. Turn cut-out dial to increase working amps and
push the reset pin. Replace if tripped multiple
times (weak relay).
8. Test for power on all legs and contactor
operation. Replace unit if faulty.
9. Ensure power supply is switched on; ensure
power supply has the correct voltage.
10. Check for broken wires or disconnected/
corroded connections, and repair/replace as
necessary.
11. Replace faulty ON button or ON/OFF switch.
12. Free push-panel from binding; replace faulty switch.
13. Replace transformer. Refer to Pages 14 and
52 for more detailed information.
14. Inspect computer board; replace if faulty.
15. Inspect inverter/control box; replace if faulty.
16. Test/repair/replace.
17. Adjust to correct delay; replace module.
1. Inspect/replace stripped or damaged bolts/
nuts, and re-tighten with thread locking fluid.
2. Tighten/replace.
3. Tighten/replace anchor studs in floor; relocate/
shim machine.
4. Replace dented fan cover; replace loose/
damaged fan.
5. Test by rotating shaft; rotational grinding/loose
shaft requires bearing replacement.
Model G0637/G0638 (Mfd. Since 04/12)
hand-held
remote
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