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L7FQW965E2
USER
MANUAL
EN
User Manual
Washing Machine

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Table of Contents
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Summary of Contents for AEG L7FQW965E2

  • Page 1 L7FQW965E2 User Manual Washing Machine USER MANUAL...
  • Page 2: Table Of Contents

    9. THE AUTODOSE TECHNOLOGY (AUTODOSING).......... 23 10. PROGRAMMES....................29 WI-FI - CONNECTIVITY SETUP..............35 12. DAILY USE....................... 37 13. HINTS AND TIPS....................41 14. CARE AND CLEANING..................43 15. TROUBLESHOOTING..................50 16. CONSUMPTION VALUES................55 17. QUICK GUIDE....................57 18. ENVIRONMENTAL CONCERNS..............59 My AEG Care app...
  • Page 3: Safety Information

    ENGLISH FOR PERFECT RESULTS Thank you for choosing this AEG product. We have created it to give you impeccable performance for many years, with innovative technologies that help make life simpler – features you might not find on ordinary appliances. Please spend a few minutes reading to get the very best from it.
  • Page 4 Children between 3 and 8 years of age and persons • with very extensive and complex disabilities shall be kept away from the appliance unless continuously supervised. Children of less than 3 years of age should be kept •...
  • Page 5: Safety Instructions

    ENGLISH The appliance must be connected to the water mains • using the new supplied hose sets, or other new hose sets supplied by the Authorised Service Centre. Old hose sets must not be reused. • If the mains power supply cable is damaged, it must •...
  • Page 6 2.4 Use to a grounding connection in the building. • Always use a correctly installed WARNING! shockproof socket. Risk of injury, electric shock, • Make sure that the parameters on the fire, burns or damage to the rating plate are compatible with the appliance.
  • Page 7: Product Description

    ENGLISH • Concerning the lamp(s) inside this • Disconnect the appliance from the product and spare part lamps sold mains electrical and water supplies. separately: These lamps are intended • Cut off the mains electrical cable to withstand extreme physical close to the appliance and dispose of conditions in household appliances, such as temperature, vibration,...
  • Page 8: Technical Data

    3.2 Appliance overview 11 12 Worktop Feet for levelling the appliance Detergent dispenser with AutoDose Drain hose tanks and manual compartments Inlet hose connection Control panel Mains cable Door handle Transit bolts Rating plate Hose support Drain pump filter...
  • Page 9: Installation

    ENGLISH Water supply pressure Minimum 0.5 bar (0.05 MPa) Maximum 10 bar (1.0 MPa) Cold water Water supply Maximum Load Cotton 9 kg Spin Speed Maximum spin speed 1551 rpm 1) Connect the water inlet hose to a water tap with a 3/4'' thread. 5.
  • Page 10 7. Remove the polystyrene protection 10. Remove the three bolts by using the from the bottom. spanner supplied with the appliance. 8. Pull up the appliance in vertical 11. Pull out the plastic spacers. position. 12. Put the plastic caps, that you find in the user manual bag, in the holes.
  • Page 11 ENGLISH 2. Position it toward left or right WARNING! depending on the position of the Do not put cardboard, wood water tap. or equivalent materials below the appliance feet to adjust the level. 45º 45º 20º 20º Make sure that the inlet hose is not in vertical position.
  • Page 12 The red sector in the window «A» shows this fault. If this occurs, close the water tap and Make sure that the drain contact the authorized service centre to hose end is not immersed in replace the hose. the water. There may be a 5.5 Water drainage...
  • Page 13: Accessories

    If you install the appliance on a plinth authorised dealer that is not an accessory supplied by AEG, secure the appliance in the fixing Read carefully the instructions supplied plates. with the accessory. Read carefully the instructions supplied Only appropriate with the accessory.
  • Page 14: Control Panel

    6.4 Pedestal with the drawer WARNING! To raise your appliance and make Do not put the tumble dryer under the washing machine. loading and unloading laundry easier. Verify the compatible The drawer can be used for laundry stacking kit by checking the storage e.g.: towels, cleaning products...
  • Page 15 ENGLISH Programme di‐ For selecting the desired washing programme. Refer to "Pro‐ grammes" chapter for more details. It provides information about the setting programme. Refer to Display "Display" paragraph for more details. For activating and deactivating the automatic detergent loading. Refer to "The AutoDose Technology (Autodosing)"...
  • Page 16 Press this button repeatedly to activate one of the two options or both. The relevant indicator comes on. • Intensive By setting this option, the indicator appears close to deter‐ gent symbol, and the appliance will automatically dose an ex‐...
  • Page 17 ENGLISH Press this button repeatedly to activate one of the two options or both. The relevant indicator comes on in the display. • Remote Select this option to connect appliance with App. Touch this button, the display shows the indicator blink‐...
  • Page 18 When you set a programme, the appliance automatically selects the maximum spin speed. Touch this button repeatedly to: • Decrease the spin speed. The display shows only the spin speeds avail‐ able for the set programme. • Activate the Rinse Hold option .
  • Page 19 ENGLISH By means of Spin touch button, you can also set: • Drain Only Activate the drain-only option (Skipping the wash, rinse and spin phases): The appliance performs the only draining phase of the selec‐ ted washing programme. The display shows the indicator (cold), the indicator (no spin) and the indicator •...
  • Page 20 With this option you can prevent that the children play with the control panel. To activate/deactivate this option, touch the Intesive/Prewash and the Time Save buttons simultaneously until the indicator comes on/goes off on the display. You can activate this option: Child Lock •...
  • Page 21 ENGLISH Delay start indicator. Door locked indicator. Child safety lock indicator. The digital indicator can show: • Maximum load indicator: e.g. Cottons . The icon flashes dur‐ ing laundry load estimation. Refer to "ProSense load detection" para‐ graph. • Programme duration: e. g. •...
  • Page 22: Before First Use

    AutoDose liquid detergent tank indicator. When it lights, appliance auto‐ matically doses the detergent. This indicator appears beside when Intensive option is set. AutoDose softener tank indicator. When it lights, appliance automatically doses the softener. AutoDose status indicator. It lights when AutoDose function for additives is disable.
  • Page 23: The Autodose Technology (Autodosing)

    ENGLISH 9. THE AUTODOSE TECHNOLOGY (AUTODOSING) Read this chapter carefully. In some programmes, AutoDose is OFF (OFF is on and the indicators and/or 9.1 Introduction are off in the display) because there are garments Right detergent and fabric softener requiring special detergents dosage takes better care of the laundry or treatments.
  • Page 24 • Maximum level for detergent/ AutoDose additives quantity. 9.3 AutoDose basic setting Manual The factory pre-set doses for a large load are 90 ml for detergent tank and 25 ml for fabric softener tank: the optimal configuration to meet majority of use condition.
  • Page 25 ENGLISH Water hardness levels Levels Water hardness range mmol/l °f °d °e Soft <15 <8 <10 <1.4 <140 15 - 25 8 - 14 0 - 17 1.5 - 2.5 150 - 250 Medium Hard >25 >14 >17 >2.5 >250 1) French degrees 2) German degrees 3) English degrees...
  • Page 26 9.5 Filling the detergent and additives on AutoDose system Please read "Detergents and other treatments" in "Hints and tips" chapter. We recommend that you do not exceed the maximum indicated level ( 4. Gently pour only liquid softener in the 1.
  • Page 27 ENGLISH 9.7 Switching from AutoDose to manual dosing It is possible to disable AutoDose function for one or both tanks by pressing related button symbol. Example: • To switch Fabric Softener tank off, press the button until the display shows OFF. 9.6 AutoDose low level indication Do not refill the AutoDose...
  • Page 28 2. After about 10 seconds the display returns to the programme information screen. 3. If desired, pour the fabric softener in 9.9 Manual filling the detergent and additives the compartment Manual You may need to use a different detergent or fabric softener than the ones used in the AutoDose tanks.
  • Page 29: Programmes

    ENGLISH 9.10 Drawer open indication When a programme is running, the detergent drawer must always be closed. A sensor in the drawer detects if the drawer is open (or not properly closed) while the programme is running. In such case, the appliance will immediately be paused.
  • Page 30 Programme Programme description Synthetic items or mixed fabric items. Normally soiled items. Synthetics Delicate fabrics such as acrylics, viscose and mixed fab‐ rics requiring gentler washing. Normally and lightly soiled Delicates items. Machine washable wool, hand washable wool and other fabrics with «hand washing»...
  • Page 31 ENGLISH Programme Programme description Do not use fabric softener and make sure that Outdoor there is no softener residue in the detergent dispenser. Outdoor clothing, technical, sport fabrics, waterproof and breathable jackets, shell jackets with a removable fleece or inner insulation. The recommended laundry load is 2.5 kg. This programme can also be used as water-repellent restoring cycle, specifically tailored for treating clothes with a hydropho‐...
  • Page 32 Programme Default tempera‐ Reference spin speed Maximum load ture Spin speed range Temperature range 40 °C 1200 rpm 4 kg 60 °C - Cold 1200 rpm - 400 rpm Synthetics 30 °C 800 rpm 2 kg 40 °C - Cold...
  • Page 33 ENGLISH AutoDose ■ ■ ■ ■ ■ ■ ■ ■ AutoDose Detergent ■ ■ ■ ■ ■ ■ ■ ■ AutoDose Fabric Softener Others ■ ■ ■ ■ ■ ■ ■ ■ ■ Spin ■ ■ ■ ■ ■ ■ ■...
  • Page 34 ■ ■ ■ ■ ■ Plus Steam 1) This option is not available with temperature lower than 40 °C. 2) If you set the shortest duration, we recommend that you decrease the load size. It is possible to fully load the appliance, however the washing results can be less satisfactory.
  • Page 35: Wi-Fi - Connectivity Setup

    11.1 Installing and 1. Press and hold the On/Off button for configuring "My AEG" a few seconds to activate the appliance. Wait about 10 seconds "My AEG" allows you to before proceeding with wireless control your laundry through configuration. a mobile device.
  • Page 36 Start/Pause button to start the 4. Configure the "My AEG" app on your programme, but it is also smart device and follow the possible to start a washing instructions to connect the appliance programme remotely.
  • Page 37: Daily Use

    ENGLISH During the update, the appliance shows When touching the Start/ Pause button after the in the display. indicator stops Do not switch off or unplug the appliance blinking, the Remote Start is during update. not activated, but the set The appliance will usable again at the programme starts.
  • Page 38 If one of the AutoDose tank or both Touch the Start/Pause button to start the are disabled (OFF) in the set programme. programme, proceed by manually filling The related indicator stops flashing and the product in the proper compartment.
  • Page 39 ENGLISH 12.7 The ProSense load About 20 minutes after the detection programme start, the programme duration could The programme duration in be adjusted again depending the display is referred to a on the capacity of water medium/high load. absorption of the fabrics. After touching the Start/Pause button, The ProSense detection is the maximum declared load indicator...
  • Page 40 12.10 Cancelling a running 12.12 End of the programme programme When the programme has finished, the appliance stops automatically. The 1. Press the On/Off button to cancel the acoustic signals operate (if they are programme and to deactivate the active).
  • Page 41: Hints And Tips

    ENGLISH • You do not use the appliance for 5 1. If necessary, touch the Spin minutes before you touch the Start/ button to decrease the spin speed Pause button. proposed by the appliance. Press the On/Off button to activate 2.
  • Page 42 First, follow these generic rules: – powder detergents for all types of fabric, excluding delicate. Prefer powder detergents containing bleach for whites and laundry sanitization, – liquid detergents, preferably for low temperature wash programmes (60 °C max) for all •...
  • Page 43: Care And Cleaning

    ENGLISH 13.5 Water hardness each programmes helps to reduce energy and water consumption. If the water hardness in your area is high • With adequate pre-treatment, stains or moderate, we recommend that you and limited soiling can be removed; use a water softener for washing the laundry can then be washed at a machines.
  • Page 44 CAUTION! drained out with the water. Regularly Do not use alcohol, solvents examine the seal. Coins, buttons, other or chemical products. small items can be recovered at the end of the cycle.
  • Page 45 ENGLISH Occasionally, at the end of a cycle the display may show the icon : this is a recommendation to perform the “drum cleaning”. Once the drum cleaning has been performed, the icon disappears. 14.8 Cleaning the detergent dispenser and the AutoDose tanks CAUTION! Do not change brand or...
  • Page 46 5. Wash the drawer and all inserts under running water. CAUTION! Press the bottom cover as indicated in the picture. Make sure that it is closed properly. CAUTION! Do not use sharp or metal brushes and sponges. 6. Turn the dispenser up side down and open the bottom cover as indicated in the picture.
  • Page 47 ENGLISH b. Place the bottom cover and press till "click" sound. c. Place the top cover on the tanks compartment and press till "click" sound. d. Replace components on manual compartment. 11. Insert the detergent dispenser into the guide rails and gently close it till "click"...
  • Page 48 14.9 Cleaning the drain pump WARNING! Disconnect the mains plug from the mains socket. Regularly check the drain pump filter and make sure that it is clean. Clean the drain pump if: • The appliance does not drain the water.
  • Page 49 ENGLISH contact the Authorised Service Centre. When you drain the water with the emergency drain procedure, you must 10. Clean the filter under the water tap. activate the drain system again: a. Put 2 litres of water in the main wash compartment of the detergent dispenser.
  • Page 50: Troubleshooting

    14.11 Emergency drain If the appliance cannot drain the water, carry out the same procedure, described in 'Cleaning the drain pump' paragraph. If necessary, clean the pump. When you drain the water with the emergency drain procedure, you must activate the drain system again: 1.
  • Page 51 ENGLISH 15.1 Alarm Codes and Possible failures The appliance does not start or it stops during operation. First try to find a solution to the problem (refer to the tables). WARNING! Deactivate the appliance before carrying out any check. With some problems, the display shows an alarm code and the Start/Pause button may flash continuously: If the appliance is overloaded, remove some items from the drum and/or keep pressed the door while...
  • Page 52 • Make sure that the door is properly closed. The appliance door is open or not closed correctly. • The programme was not finished properly or the appliance stopped too early. Switch the appliance off and on again. Internal fail. No com‐...
  • Page 53 ENGLISH Problem Possible solution • Make sure that the couplings of the water hoses are tight and there is not water leakages. There is water on the • Make sure that the water inlet hose and the drain hose have floor.
  • Page 54 Problem Possible solution The display shows • The appliance is downloading any available updates. Wait un‐ til the update process is complete. If you deactivate the appli‐ . All buttons are ance during update, it resumes when you activate the appli‐...
  • Page 55: Consumption Values

    ENGLISH 15.2 Emergency door To open the door, proceed as follows: opening 1. Press the On/Off button to switch the appliance off. In case of power failure or functioning 2. Disconnect the mains plug from the failure the appliance door remains mains socket.
  • Page 56 The QR code on the energy label supplied with the appliance provides a web link to the information related to the performance of the appliance in the EU EPREL database. Keep the energy label for reference together with the user manual and all other documents provided with this appliance.
  • Page 57: Quick Guide

    ENGLISH Delay start Networked Off (W) Stand-by (W) standby (W) Time to Off/Standby mode is 15 minutes maximum. 1) The energy consumption of the connected function is approximately 17.5 kWh per year. To disconnect this function, please refer to the chapter 'Wi-fi - Connectivity setup'. 16.4 Common programmes These values are indicative only.
  • Page 58 • Connect the mains plug to the mains When using a liquid socket. detergent in manual • Open the water tap. compartment, insert the • Push the On/Off button to turn the container for liquid appliance on (1). detergent.
  • Page 59: Environmental Concerns

    ENGLISH 17.3 Programmes Programmes Load Product description White and coloured cottons. Normally soiled 9 kg garments. Eco 40-60 9 kg White cotton and coloured cotton. Cottons 4 kg Synthetic items or mixed fabric items. Synthetics Delicate fabrics such as acrylics, viscose, pol‐ 2 kg yester items.
  • Page 60 My AEG Care app The software in this product contains components that are based on free and open source software. AEG gratefully acknowledges the contributions of the open software and robotics communities to the development project. To access the source code of these free and open source software components whose license conditions require publishing, and to see their full copyright information and applicable license terms, please visit: http://aeg.opensoftwarerepository.com (folder NIUX)

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