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BenQ CinePrime HT3560 User Manual

Digital projector
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Digital Projector
User Manual
CinePrime Series l W2710 / HT3560
V1.00

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Summary of Contents for BenQ CinePrime HT3560

  • Page 1 Digital Projector User Manual CinePrime Series l W2710 / HT3560 V1.00...

  • Page 2: Warranty And Copyright Information

    For other information, please visit www.BenQ.com. Copyright Copyright © 2022 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.

  • Page 3: Table Of Contents

    Table of Contents Warranty and Copyright information ................2 Important safety instructions ....................4 Introduction .......................... 7 Shipping contents ............................7 Projector exterior view ..........................8 Controls and functions..........................9 Positioning your projector ....................11 Choosing a location ..........................11 Obtaining a preferred projected image size..................

  • Page 4: Important Safety Instructions

    Important safety instructions Your projector is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that you follow the instructions mentioned in this manual and marked on the product. 1.
  • Page 5 9. Never replace the lamp assembly or any 13. Always place the projector on a level, electronic components unless the projector is horizontal surface during operation. unplugged. - Do not use if tilted at an angle of more than 10 degrees left to right, nor at angle of more than 15 degrees front to back.
  • Page 6 50 cm clearance from walls and free flow of air around the projector. outlet and call BenQ to have the projector - Locations where temperatures may become serviced. excessively high, such as the inside of a car with all windows rolled up.

  • Page 7: Introduction

    Introduction Shipping contents Carefully unpack and verify that you have all of the items shown below. If any of these items are missing, please contact your place of purchase. Standard accessories SOUND MODE Remote control with Projector Power cord batteries Quick start guide Warranty card* •...

  • Page 8: Projector Exterior View

    Projector exterior view AUDIO SERVICE MEDIA 2 5A TRIGGER RS 232 SPDIF READER 1. Lamp cover 12. RS-232 control port 2. Adjuster feet 13. USB Mini-B port (for firmware upgrades) 3. Projection lens 14. USB Type-A port (1.5A media reader/drive, firmware download) 4.

  • Page 9: Controls And Functions

    Controls and functions Projector & Remote control 1. OK All the key presses described in this document are available on the remote control or projector. Confirms the selected On-Screen Display (OSD) menu item. When Keystone OSD pops up, long press for POWER TEMP LAMP...
  • Page 10 11. SOUND MODE 18. CINEMA MASTER Displays the SOUND MODE menu. Displays the CinemaMaster menu. 19. HDR 12. Picture quality adjustment keys (BRIGHT, CONTRAST, COLOR TEMP, COLOR Displays the HDR menu. MANAGE, GAMMA, SHARP) 20. Volume keys Displays the setting bars for adjustments of the Decreases or increases the projector volume.

  • Page 11: Positioning Your Projector

    Select this location with the projector suspended upside-down in front of the screen. Purchase the upside-down from behind the screen. Note that a BenQ Projector Ceiling/Wall Mount Kit from your special rear projection screen and the BenQ dealer to mount your projector.

  • Page 12: Obtaining A Preferred Projected Image Size

    Obtaining a preferred projected image size The distance from the projector lens to the screen, the zoom setting (if available), and the video format each factors in the projected image size. Projection dimensions • The screen aspect ratio is 16:9 and the projected picture is in a 16:9 aspect ratio 16:9 Screen diagonal Vertical Offset Projection distance...

  • Page 13: Shifting The Projection Lens

    If you use a non-BenQ brand projector mounting kit, there is a safety risk that the projector may fall down due to an improper attachment through the use of the wrong gauge or length screws.
  • Page 14 • Take necessary procedures to prevent the projector from falling off such as during an earthquake. • The warranty doesn’t cover any product damage caused by mounting the projector with a non-BenQ brand projector mounting kit. • Consider the surrounding temperature where the projector is ceiling/wall mounted. If a heater is used, the temperature around the ceiling/wall may be higher than expected.

  • Page 15: Adjusting The Projected Image

    Adjusting the projected image Adjusting the projection angle If the projector is not placed on a flat surface or the screen and the projector are not perpendicular to each other, the projected image becomes trapezoidal. You can screw the adjuster feet to fine-tune the horizontal angle.

  • Page 16: Connection

    Connection When connecting a signal source to the projector, be sure to: 1. Turn all equipment off before making any connections. 2. Use the correct signal cables for each source. 3. Ensure the cables are firmly inserted. Notebook or desktop computer A/V device Speakers 12V Trigger for screen control...

  • Page 17: Operation

    Operation Starting up the projector 1. Plug the power cord. Turn on the power outlet switch (where fitted). The power indicator on the projector lights orange after power has been applied. 2. Press on the projector or on the remote control to start the projector.
  • Page 18 4. If you are prompted for a password, press the arrow keys to enter a 6-digit password. See Utilizing the password function on page 5. Switch all of the connected equipment on. 6. The projector will search for input signals and detect if a signal is available from the input source that was last used and switch to that input source if it is available, if a signal is not available, the projector will display Source menu.

  • Page 19: Using The Menus

    Using the menus The projector is equipped with On-Screen Display (OSD) menus for making various adjustments and settings. • Basic OSD menu: provides primary menu functions. (See Basic menu on page • Advanced OSD menu: provides full menu functions. (See Advanced menu on page To access the OSD menu, press MENU.

  • Page 20: Upgrading Firmware

    *The first press leads you back to the main menu and the second press closes the OSD menu. Upgrading firmware 1. Go to BenQ Website and enter into Product page > Support > Software to download the latest firmware file.

  • Page 21: Switching Input Signal

    Switching input signal The projector can be connected to multiple devices at the same time. However, it can only display one full screen at a time. When starting up, the projector automatically searches for the available signals. Be sure the Advanced Menu - System > Display > Auto Source Search menu is On if you want the projector to automatically search for the signals.

  • Page 22: Presenting From A Media Reader

    Presenting from a Media Reader The USB port on the projector allows you to browse the image and document files stored on a USB flash drive connected to the projector. It can eliminate the need for a computer source. Supported files formats Items File Extension •...

  • Page 23: Shutting Down The Projector

    Shutting down the projector 1. Press on the projector or on the remote control and a confirmation message will appear prompting you. If you don't respond in a few seconds, the message will disappear. 2. Press a second time. The power indicator flashes orange, the projection lamp shuts down, and the fans will continue to run for approximately 90 seconds to cool down the projector.

  • Page 24: Menu Operation

    Menu operation Please note that the on-screen display (OSD) menus vary according to the signal type selected and the projector model you are using. The menu items are available when the projector detects at least one valid signal. If there is no equipment connected to the projector or no signal detected, limited menu items are accessible.
  • Page 25 2D Keystone Correcting keystone on page Fast Mode Minimizes the response time between the input source and the displayed image. The projector can automatically adjust the brightness levels of your image according to the input source. You can also manually select a brightness level to display better picture quality.

  • Page 26: Advanced Menu

    Advanced menu Picture Picture Mode Picture Mode on page Fast Mode Fast Mode on page • Load Settings From There is one user-definable mode if the current available picture modes are not suitable for your need. You can use one of the picture modes (except the User) as a starting point and customize the settings.
  • Page 27 Gamma Selection Gamma refers to the relationship between input source and picture brightness. Choose a preferred gamma mode from among 1.8/2.0/2.1/2.2/2.3/2.4/2.5/2.6/BenQ. Color Temperature Tuning There are several preset color temperature settings available. The available settings may vary according to the signal type selected.
  • Page 28 Color Management This function provides seven sets (RGBCMY and White Balance) of colors to be adjusted. When you select each color, you can independently adjust its range and saturation according to your preference. • Primary Color Selects a color from among R (Red), G (Green), B (Blue), C (Cyan), M (Magenta), or Y (Yellow).
  • Page 29 CinemaMaster • Color Enhancer Allows you to fine-tune the saturation of colors with larger flexibility. It modulates complex color algorithms to flawlessly render saturated colors, fine gradients, intermediate hues and subtle pigments. • Flesh Tone Provides a smart adjustment of hue only for calibrating people's skin color, not other colors in the image.
  • Page 30 Audio A variety of sound modes enables user to select and adjust the best mode that Sound Mode matches current environment. Select desired frequency bands (100 Hz, 300 Hz,1k Hz, 4k Hz, and 10k Hz) to User Sound adjust the levels according to your preference. The settings made here define the User mode.
  • Page 31 Display There are several options to set the image's aspect ratio depending on your input signal source. • Auto: Scales an image proportionally to fit the projector's native resolution in its horizontal or vertical width. • 4:3: Scales an image so that it is displayed in the center of the screen with a 4:3 Aspect Ratio aspect ratio.
  • Page 32 • HDMI Format Selects a suitable RGB color range to correct the color accuracy. • Auto: Automatically selects a suitable color space and gray level for the incoming HDMI signal. • Limited: Utilizes the Limited range RGB 16-235. • Full: Utilizes the Full range RGB 0-255. •...
  • Page 33 Installation Projector The projector can be installed on a ceiling or behind a screen, or with one or more mirrors. See Choosing a location on page Position 2D Keystone Correcting keystone on page 15 for details. Adjusts the image size and focus and check that the projected image is free from distortion.
  • Page 34 BenQ video display devices. Accordingly, we recommend that setup and calibration be performed by an ISF certified installation technician.
  • Page 35 Returns all settings to the factory preset values. Factory Default The following settings will still remain: 2D Keystone, Projector Position, Light Source Information, Baud Rate, High Altitude Mode. Reset System Returns all the settings on the System menu to the factory default values. Information Information Information on page...

  • Page 36: Maintenance

    Maintenance Care of the projector Cleaning the lens Clean the lens whenever you notice dirt or dust on the surface. Please be sure to turn off the projector and let it cool down completely before cleaning the lens. • Use a canister of compressed air to remove dust. •...
  • Page 37 When the Lamp indicator lights up or a message appears suggesting it is time to replace the lamp, please consult your dealer or go to http://www.BenQ.com before installing a new lamp. An old lamp may cause a malfunction in the projector and in some instances the lamp may explode.
  • Page 38 The following Lamp warning displays will remind you to change the lamp. Install a new lamp for optimal performance. Press dismiss the message. It is strongly recommended that you replace the lamp at this age. The lamp is a consumable item. The lamp brightness diminishes with use.
  • Page 39 Please unplug the power cable of the BenQ projector and wait for 10 minutes to ensure power-off progress completely to avoid electric shock. Please also refer to the product user manual for safety instructions to ensure a safe lamp replacement.
  • Page 40 6. Loosen the screw(s) that secure the inner lamp. 7. Lift the handle so that it stands up. 8. Use the handle to slowly pull the lamp out of the projector. • Pulling it too quickly may cause the lamp to break and scatter broken glass in the projector.
  • Page 41 14. Replace the lamp cover on the projector. 15. Tighten the screw that secures the lamp cover. • Loose screw may cause a bad connection, which could result in malfunction. • Do not over tighten the screw. 16. .Connect the power and restart the projector. Resetting the lamp timer 17.
  • Page 42 Indicators Light Status & Description System events System is in stand-by mode System is powering up System is under normal operation System is cooling down Downloading Colorwheel start fail Scaler reset fail Lamp life exhausted Burn-In events Burn-in on Burn-in off Lamp events Lamp error in normal operation Lamp is not lit up...

  • Page 43: Troubleshooting

    Troubleshooting The projector does not turn on. Cause Remedy Plug the power cord into the AC power jack on the projector, and plug the power cord into the power outlet. If There is no power from the power cord. the power outlet has a switch, make sure that it is switched Attempting to turn the projector on again during Wait until the cooling down process has completed.

  • Page 44: Specifications

    Repairing Please visit below website and choose your country to Speaker find your service contact window. 5 watt x 2 http://www.benq.com/welcome Audio signal output PC audio jack x 1 SPDIF to optical x 1 Control Type-A x 1: Media reader/drive, Firmware download (1.5A)

  • Page 45: Dimensions

    Dimensions 380 mm (W) x 127 mm (H) x 263 mm (D) Unit: mm Specifications...

  • Page 46: Timing Chart

    XGA_85 84.997 68.667 94.500 XGA_120 (Reduce 119.989 97.551 115.5 Blanking) 1152 x 864 1152 x 864_75 67.5 1024 x BenQ Notebook 60.00 35.820 46.996 576@60Hz Timing 1024 x BenQ Notebook 64.995 41.467 51.419 600@65Hz Timing 1280 x 720 1280 x 720_60 45.000...
  • Page 47 1920X1200_120 1920x1200@120 (Reduce 119.909 152.404 317.00 Blanking) 3840 x 2160_30 3840 x 2160 67.5 For 4K2K model 3840 x 2160_60 For 4K2K model 3840 x 2160 (Only HDMI 2.0 support) ▲ • : support auto-detect 3D and manually set 3D format. If source can output CEA861 720p/1080p and color space is RGB with 3D inforframe then 3D auto detect function is also workable.
  • Page 48 4:4:4 1080P/60P (60 Hz) 4:2:2 4:2:0 4:4:4 1080P/50P (50 Hz) 4:2:2 4:2:0 4:4:4 1080P/30P (30 Hz) 4:2:2 4:2:0 4:4:4 1080P/24P (24 Hz) 4:2:2 4:2:0 Specifications...

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