Front Panel Led Icons And Error Conditions - Arris SURFboard SB8200 DOCSIS User Manual

Modem Problem
Cannot access WEB GUI
page when your cable
modem is online (with
Internet connectivity).

Front panel LED icons and error conditions

The SB8200 front panel LED icons provide status information for the following error
conditions:
Front panel LED icons and error conditions
LED Icon
SURFboard ® SB8200 DOCSIS
Possible Solution
Here are some solutions that we recommend you to perform:
■ If your router is connected to your SB8200v3 and you prefer to
access the WEB GUI through the router, you should then add a
static IP address to your router. For information about how to add
a static IP address, refer to your router documentation.
OR
1. Connect your Personal Computer directly to your SB8200v3
and perform the following steps to access the WEB GUI:
a. Connect an Ethernet cable to obtain IP address from the
b. Use a command-line prompt to obtain details of the
c. Record the adaptor name, the IPv4 Address, the Subnet
d. To modify the network properties and add a static IP
OR
1. Disconnect both the RF cable and the Ethernet cable
connected to your client device and the LAN port of your
modem.
2. Wait 10 seconds and then reconnect only the Ethernet cable.
3. Access the WEB GUI on 192. 168.0.1 after 45 seconds have
elapsed since you have reconnected the Ethernet cable.
Status If, During Startup:
OFF SB8200 is not properly plugged
into the electrical outlet
® 3.1 Cable Modem User Guide DRAFT Revision x.5
DHCP server.
network interface(s):
1) For Windows—enter the command "ipconfig /all" in the
Command Prompt to obtain the network configuration.
2) For other operating systems, refer to your respective OS-
specific (Mac, Linux) documentation for obtaining details
of network interfaces in a console window.
Mask, the Default Gateway, and the DNS Servers.
address, refer to your respective OS-specific
documentation.
Chapter 6: Troubleshooting tips
If, During Normal Operation
SB8200 is unplugged
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