Front Panel Led Icons And Error Conditions - Arris SURFboard SB8200 User Manual

Modem Problem
Cannot Access the
Internet

Front Panel LED Icons and Error Conditions

The SB8200 front panel LED icons provide status information for the following error
conditions:
Table 6.
LED Icon
PN 365-095-30000 x.2
Copyright ARRIS Enterprises, Inc. 2016. All rights reserved.
Possible Solution
Check that all cable and power connections on your cable modem

and computer are properly connected.
Check that the Power and Online LED icons on the front panel are

lit up solid.
Contact your service provider for assistance.

Front Panel LED Icons and Error Conditions
Status If, During Startup:
OFF SB8200 is not properly plugged
into the electrical outlet
FLASHING Downstream receive channel
cannot be acquired
FLASHING Upstream send channel cannot
be acquired
FLASHING IP registration is unsuccessful
Chapter 7: Troubleshooting Tips
If, During Normal Operation
SB8200 is unplugged
Downstream channel is lost
Upstream channel is lost
IP registration is lost
SURFboard SB8200 Cable Modem User Guide
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