System Turns On, But Fails To Successfully Post - EVGA H370 Stinger User Manual

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EVGA H370 Stinger (111-CS-E371)

System turns on, but fails to successfully POST

As noted earlier, the motherboard goes through a testing cycle before the motherboard
begins to display picture and boot or attempt to boot to an OS. If the motherboard
turns on, but does not proceed to show picture, please try these steps.
Verify that memory is installed, and that is it properly seated. Make sure that the
memory is on the official support list at www.evga.com/support/motherboard and click
on "EVGA H370 Stinger." If the memory is not on the list, it may still work because
EVGA is unable to test every memory kit released. However, this motherboard will not
support modules over 16GB or ECC/Registered RAM.
If your memory should work on this motherboard, the next step is to bring it down to
one stick of memory in "DIMM slot 1" and retest. If this is your first boot with the
motherboard and the board will not POST, your next step is to jump the CMOS Jumper
Posts, which you can find on Page 10, component 12. A small metal jumper or another
metallic object, such as a screwdriver, must be used to bridge the two posts to clear
CMOS. Once complete, all settings will return to default in the motherboard BIOS.
The system can power on automatically when the CMOS is reset, which is normal. This
should allow the system to boot up. When you see the EVGA H370 Stinger screen,
press "Del" to enter BIOS, set the XMP (instructions are covered in first boot section
on Page 40), press F10 to save and exit, which will reboot the system. If the system
reboots successfully, you can power down and install the rest of the memory to retest.
If the motherboard cannot detect a Keyboard, the system will fail to POST. When this
happens, some video card / monitor setups will display a message on screen about a
Keyboard error, while others will just remain blank. If this happens, power down the
system and reseat the USB connector. Make sure the Keyboard is NOT in the USB 3.1
Type-A connector, as this port requires drivers to initialize and fully function. However,
this error can sometimes happen with older wireless keyboards, as well. If this is the
case, we recommended that you plug in a regular USB keyboard, reboot, enter BIOS,
and go to Advanced – USB Configuration. Make sure "Legacy USB Support" is set to
"enabled," then press F10 to save and exit. Your keyboard should now work, and the
board should POST.
Lastly, check your monitor connections. If using a PCIe graphics card, make sure the
card is seated properly in the PCIe slot and that the monitor is connected to the graphics
card only. If the graphics card requires an external PCIe power connector, please check
that the connector is plugged in properly from the power supply. Do not attach a
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