Sending The Log Files To Technical Support - Siemens SITRANS SCM IQ Compact Operating Instructions

If you install or exchange system expansions and damage your device, the warranty
becomes void.
Electrostatic sensitive devices (ESD)
The device contains electronic components which are destroyed by electrostatic charges. This
can result in malfunctions and damage to the machine or plant.
Make sure you take precautionary measures even when you open the device, for example,
when opening device doors, device covers or the housing cover. For more information, refer to
the ESD Guideline.
Limitation of liability
All technical specifications and approvals of the device only apply if you use expansion
components that have a valid CE approval (CE mark). The installation instructions for expansion
components in the associated documentation must be observed.
UL approval of the device only applies when the UL-approved components are used
according to their "Conditions of Acceptability".
We are not liable for functional limitations caused by using third-party devices or
components.
6.2.2

Sending the log files to technical support

Introduction
For diagnostics you can export the SITRANS CC220 log files to a USB stick.
Procedure
1. Plug in an empty and fat32 formatted USB stick with 16 GB free disk space into your PC.
For USB stick specifications see chapter Technical specifications SITRANS CC220 (Page 63).
2. Create a file named "ConBox_Commands.json" directly on the USB stick.
3. Open the "ConBox_Commands.json" file in a text editor.
4. Enter the following USB command:
{
"Commands": [
{
"Cmd":"CopyArchivedLogsToUsbStick",
"DeleteAfterCopy":"false"
}
]
}
5. Save the changes to the "ConBox_Commands.json".
SITRANS CC220 and SITRANS MS200
Compact Operating Instructions, 10/2023 - DRAFT, A5E...-AA
CAUTION
6.2 Maintenance and repair work for SITRANS CC220
Service and maintenance
47