What To Do When Paper Is Jammed - Canon MAXIFY GX2000 Series Online Manual

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What to Do When Paper Is Jammed

If a paper jam occurs during printing (support code 1300/1303/1304/1313 is displayed), follow the procedure

• If the paper is not jammed (no support code displayed) but the paper is not fed or output normally, see

What to Do If Paper Is Not Fed/Output Normally.

• If the document is jammed in the ADF (Auto Document Feeder), see What to Do When Document is

Jammed in ADF (Auto Document Feeder) (2801).

• When checking the paper output slot / feed slot or removing any foreign objects, do not turn the printer

upside down or tilt it. The ink may leak out.

Did you try to print on a small paper size such as 4"x6" 10x15cm size?

What to Do When Small Paper Sizes Are Jammed

Is the jammed paper visible in the paper output slot (A)?

Removing Jammed Paper through Paper Output Slot

Is the jammed paper visible in the feed slot of the cassette (B)?

Retract the paper output tray, and then check if the jammed paper is visible in the feed slot of the cassette.

Removing Jammed Paper through Feed Slot of Cassette

If the jammed paper is not visible in the paper output slot or the feed slot.

Removing Jammed Paper inside Printer

Removing Jammed Paper through Paper Output Slot

1. Hold jammed paper firmly with both hands and pull it out slowly.