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Cannot Find Printer on Network
In the following cases, set up the printer again.
•
• When you buy a new computer or wireless router
•
• When you change the settings on your wireless router
•
• When the connection method (Wi-Fi / USB) of the printer is changed
For more on the setup procedure:
Set Up
Important
• When you forget the administrator password of the printer, contact your nearest Canon service center.
In Other Cases Than Above:
If the printer suddenly stops working, even though you have not changed the settings of the device or
network to which it is connected, or if you cannot find the printer during the setup process, check and
solve the problem, using Wi-Fi Connection Assistant. After the condition improves, redo the setup of the
printer.
Wi-Fi Connection Assistant is a powerful solution tool for network problems.
Check Basic Items for Network.
Step 1
Solve Problems, Using Wi-Fi Connection Assistant.
Step 2
If the Solution Tool Does Not Solve the Problem.
Step 3
Step 1 : Check Basic Items for Network.
Check power status.
Check 1
Check your printer and the network device (wireless router, etc.) are turned on.
If you are in the process of setting up, interrupt it and check if the wireless router (modem) is turned on and then
check if the printer is turned on.
1. Check if network device such as router is turned on.
1.
If network devices are not turned on, turn on the power. If the network devices are on, turn them off
and on again.
It may take a while for the network device to become ready for use once they are turned on.
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