AT&T BL102-3S Quick Start Manual page 95

Appendix
Troubleshooting
System does not answer after the correct number of rings.
Make sure that the answering system is on. ANS ON should
f
show on the handset and the /ANSWER ON light on the
telephone base should be on.
If toll saver is activated, the number of rings changes to two
f
when you have new messages stored.
If the memory is full or the system is off, the system will answer
f
after 10 rings.
In some cases, the answering system is affected by the ringing
f
system used by your telephone service provider.
If you subscribe to voicemail service, change the number of rings
f
so that your answering system answers before your voicemail.
To determine how many rings activate your voicemail, contact
your telephone service provider.
If there is a fax machine connected to the same telephone line,
f
try disconnecting the fax machine. If that solves the problem,
consult your fax machine documentation for information on
compatibility with answering systems.
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