Curtis G4 TPX Series User Manual

1.5 gallon coffee brewing system

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USER GUIDE
G4 TPX 1.5 Gallon
Coffee Brewing System
READ AND SAVE THESE INSTRUCTIONS
NOTICE TO INSTALLER: Please leave this booklet with the machine.
FC110 - G4TPX2, FRONT COVER
051821D
F-10107 revC

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Summary of Contents for Curtis G4 TPX Series

  • Page 1 USER GUIDE G4 TPX 1.5 Gallon Coffee Brewing System READ AND SAVE THESE INSTRUCTIONS NOTICE TO INSTALLER: Please leave this booklet with the machine. FC110 - G4TPX2, FRONT COVER 051821D F-10107 revC...
  • Page 2: Table Of Contents

    Troubleshooting Guide (Diagnostics) ........................TG11 Error Codes ................................EC1 Product Warranty..............................PW1 Contact Information Wilbur Curtis Co., Inc. 6913 Acco Street | Montebello, CA 90640 US Phone: 323-837-2300 | Toll Free: 800-421-6150 Email: csrassistance@wilburcurtis.com | Web: www.wilburcurtis.com For the latest speci cations and information go to www.wilburcurtis.com Toll Free: 800-995-0417 | Monday - Friday 5:30 .
  • Page 3: Key Features/Speci Cations/System Requirements

    KEY FEATURES/SPECIFICATIONS/SYSTEM REQUIREMENTS FS99 Key Features • Generation Four (G4) Digital Control Module – provides precise control over all aspects of brewing: time, temperature, volume plus specialty coffee needs from pre-infusion to pulse-brewing to water bypass. Large, 4.3” touch screen with icon-driven interface, streamlines operation. On-screen instructions provide fast, intuitive training;...
  • Page 4: Important Safeguards

    • This appliance is designed for commercial use. Any service other than cleaning and preventive maintenance should be performed by an authorized Wilbur Curtis service technician. • To reduce the risk of re or electric shock, DO NOT open the service panels. There are no user serviceable parts inside.
  • Page 5 IMPORTANT SAFEGUARDS CE Requirements • This appliance must be installed in locations where it can be overseen by trained personnel. • For proper operation, this appliance must be installed where the temperature is between 5°C to 35°C. • This appliance is not suitable for outdoor use. •...
  • Page 6 EU directive). Do not dispose of this appliance in domestic waste. Contact your local governing authorities for information on disposal requirements. • Any modi cations to equipment that are not approved by the Wilbur Curtis Company will render this declaration invalid. EC DIRECTIVES...
  • Page 7 INSTALLATION INSTRUCTIONS WARNING: WARNING: Improper electrical connection may result in an electric shock hazard or damage the unit. This appliance must be properly grounded. NOTICE: DO NOT connect this appliance to a hot water supply. The water inlet valve is not rated for hot water.
  • Page 8: Installation Instructions (General)

    INSTALLATION INSTRUCTIONS Installation Leveling WARNING: Use the leveling legs to level the brewer only. Do not use them to adjust brewer height. Do not extend them higher than necessary. Position the brewer on the counter top. Level it left to right and front to back by turning the bottom of the legs.
  • Page 9: Installation Instructions (Leveling, Water Supply, Electrical)

    INSTALLATION INSTRUCTIONS Connecting the Brewer Wiring (Units That Come from Back of the Factory Without a Power Cord Attached) brewer WARNING: Do not connect the power cord to the power supply until instructed to do so. Brewers With Power Connector Mounted to the Back 11 Connect a C20 IEC power cord (not supplied) compatible with the electrical outlet installed in the Brewers With Strain Relief Mounted to the Back...
  • Page 10 INSTALLATION INSTRUCTIONS Connection to an Electrical Outlet 18 If not already installed, install the appropriate type of power plug for your locality. Consult local electrical codes to determine the approved type of power plug for your region. 19 Connect the power plug to the appropriate electrical outlet.
  • Page 11: Operating Instructions

    OPERATING INSTRUCTIONS OI11 Brewing Instructions WARNING - TO AVOID SCALDING, AVOID SPLASHING. Keep body parts clear of the brewer during The G4 ThermoPro Brewer is factory preset for optimal performance. Back of brewer The brewer should be ON. Center an empty dispenser under the brew basket.
  • Page 12: Cleaning Instructions (Brewer)

    CLEANING INSTRUCTIONS WARNING: HOT SURFACES - To avoid injury, allow the brewer and dispenser(s) to cool before cleaning. NOTICE - Do not use cleaning liquids, compounds or powders containing chlorine (bleach) or corrosives. USE OF THESE PRODUCTS WILL VOID THE WARRANTY. Cleaning The Brewer - Daily WARNING: DO NOT immerse the brewer in water or any other liquid.
  • Page 13: Cleaning Instructions (Thermal Dispensers)

    SANITIZE continued... * For 1.5 gal./5.7 L dispensers use type Z95 (Curtis PN WC-79000) For 1.0 gal./3.8 L dispensers use type Z61 (Curtis PN WC-79003) 1.0/1.5 GALLON THERMAL DISPENSER, CLEANING INSTRUCTIONS...
  • Page 14: Cleaning Instructions (Airpot/Pour Pot)

    CLEANING INSTRUCTIONS Cleaning the Thermal Dispenser (cont.) Disassemble the faucet - Unscrew the handle/ Style varies bonnet assembly from the top of the faucet and remove it. Inspect the seat cup for wear. Replace the Washer seat cup if it is damaged. Unscrew the cap and guard to dis-assemble.
  • Page 15 CLEANING INSTRUCTIONS Cleaning the Airpot/Pour Pot (Daily) WARNING: DO NOT immerse the airpot/pour pot or lid assembly in water or any other liquid. Do not place the airpot/pour pot or lid in a dishwasher. Placing a airpot or pour pot in a dishwasher will void the warranty. Start by preparing a mild solution of detergent and warm water.
  • Page 16: Programming Guide

    Brew Buttons Control symbols - all symbols may not be present at the same time Home Undo Curtis logo Scroll Return to previous left/right Manual Programming Mode The ACCESS CODE screen will appear. The The MAIN MENU screen contains a series of sub- default pass code is 1 2 3 4.
  • Page 17 PROGRAMMING GUIDE Manual Programming Mode (cont.) Recipes Control Settings Brew Settings Settings Summary Model Select Exit Temperature Settings Coffee Combo Warmer Settings Quality Timer Energy Savings Gourmet Std Satellite LED Color Light Roast Gemini Sounds By Volume/Time Dark Roast Gemini IF Diagnostics One Batch Pre/Pulse...
  • Page 18 PROGRAMMING GUIDE Control Settings Menu Temperature - Warmer Settings (some models) • Auto-Off (G4GEMS/G4GEMT series) - adjusts the time that elapses before the dispenser warmer • Auto-Off (G4GEMSIF/G4GEMTIF series) - adjusts the time that elapses before the dispenser • Power Setting (All G4 Gemini series) - ®...
  • Page 19 PROGRAMMING GUIDE Control Settings Menu (cont.) Passwords • Programming Password - default is 1234. • Brew Password - turns the brew access password feature on and off and is used to create the pressed. The correct access code must be entered before brewing will proceed. •...
  • Page 20 PROGRAMMING GUIDE Brew Settings Menu (cont.) Pulse Brew - reaches brewing temperature. Setting Description Toward the beginning of brew cycle: 4 cycles of 10 seconds on and 10 seconds off, then on until end of brew cycle. Starts towards ends of brew cycle. 4 cycles of 10 seconds off and 4 cycles of 10 seconds on. Ends when brew cycle ends.
  • Page 21 PROGRAMMING GUIDE Automatic Programming - USB IMPORTANT: starting the following process. Uploading the Software to the Flash Drive as desired. Downloading the Software to the Brewer from the Flash Drive a second. USB File Transfer FILE TRANSFER Upload Download No Action to USB from USB Settings/recipes...
  • Page 22: Rough-In Drawing

    ROUGH-IN DRAWINGS RD99 G4TPX2S - Single Coffee Brewer 19.72 in [50.1 cm] 36.48 in [92.7 cm] 24.11 in* 31.26 in [61.2 cm] [79.4 cm] 23.50 in** [59.7 cm] 11.00 in 8.36 in [27.9 cm] [21.1 cm] 4.00 in [10.2 cm] G4TPX2T - Twin Coffee Brewer 20.62 in 36.48 in...
  • Page 23 ILLUSTRATED PARTS LIST IP177 G4TPX2S - Main Chassis - Exploded View Water tanks assemblies, - See section IP183 for single voltage models - See section IP44 for dual voltage models G4TPX2, ILLUSTRATED PARTS/RECOMMENDED PARTS 033120A...
  • Page 24 ILLUSTRATED PARTS LIST IP177 G4TPX2S - Main Chassis - Parts List ITEM # PART # DESCRIPTION ITEM # PART # DESCRIPTION WC-5350 TUBE, 1/2 ID x 1/8W SILICONE GEN USE WC-2402P-P ELBOW, 3/8”FL x 3/8” NPT PLATED WC-66116 KIT COVER, TOP WC-1501 FUSE, HOLDER ASSY W/5A FUSE VALVE, DUMP RIGHT 120V 12W W/INTERNAL...
  • Page 25 ILLUSTRATED PARTS/RECOMMENDED PARTS IP177 G4TPX2T - Main Chassis - Exploded View Water tank assembly, see section IP45 G4TPX2, ILLUSTRATED PARTS/RECOMMENDED PARTS 033120A...
  • Page 26 ILLUSTRATED PARTS LIST IP177 G4TPX2T - Main Chassis - Parts List ITEM # PART # DESCRIPTION ITEM # PART # DESCRIPTION VALVE, DUMP RIGHT 120V 12W W/INTERNAL SCREW, 6-19 x 1/2” PHIL PAN HD TRI-LOBULAR WC-820WDR WC-4458 RESISTOR & DIODE 60-1 THRD FORMING VALVE, BREW DUMP RIGHT 240V 12W GEM12D/ VALVE, INLET 2 GPM 120V 10W GEN USE...
  • Page 27 ILLUSTRATED PARTS LIST IP183 WC-62032-34 - Tank Assembly WC-62032-34 - Tank Assembly - Parts List ITEM # PART # DESCRIPTION ITEM # PART # DESCRIPTION THERMOSTAT, HI LIMIT HEATER CONTROL WC-62032-34 TANK, COMPLETE TP2S (2) 1700W/240V WC-522* DPST 277V 40A WC-5853-102 COVER, TOP HEATING TANK GEN USE WC-43055...
  • Page 28 ILLUSTRATED PARTS LIST IP44 WC-62031 - Tank Assembly WC-62031 - Tank Assembly - Parts List ITEM # PART # DESCRIPTION ITEM # PART # DESCRIPTION WC-62031 TANK, COMPLETE TP2S (2) 1600W/120V THERMOSTAT, HI LIMIT HEATER CONTROL WC-522 DPST 277V 40A WC-5853-102 COVER, TOP HEATING TANK GEN USE WC-43055...
  • Page 29: Illustrated Parts/Recommended Parts (Tank Assembly, G4Tpx2S63Sx)

    ILLUSTRATED PARTS/RECOMMENDED PARTS IP45 WC-62030 - Tank Assembly WC-62030 - Tank Assembly - Parts List ITEM # PART # DESCRIPTION ITEM # PART # DESCRIPTION WC-62030 TANK, COMPLETE TP2T ULTEM FITTNGS WC-4382* GUARD, SHOCK HTNG ELMNT DOUBLE WC-37008 KIT, TANK LID ROUND (INCLUDES GASKET) THERMOSTAT, HI LIMIT HEATER CONTROL DPST WC-522* 277V 40A...
  • Page 30: Electrical Schematic (G4Tpx2S63X)

    ELECTRICAL SCHEMATICS ES156 G4GEMS34x, G4TP[X]1S34x, G4TP[X]2S34x, GTPSG4-34, ELECTRICAL SCHEMATIC 033020NC...
  • Page 31 ELECTRICAL SCHEMATICS ES41 G4GEMS63x, G4TP[X]1S63x, G4TP[X]2S63x GTPSG4-63, ELECTRICAL SCHEMATIC 033120C...
  • Page 32 ELECTRICAL SCHEMATICS ES42 G4GEMT10x, G4TP[X]1T10x, G4TP[X]2T10x GTPTG4-10, ELECTRICAL SCHEMATIC 120420D...
  • Page 33 ELECTRICAL SCHEMATICS ES52 G4GEMT30x, G4TP[X]1T30x, G4TP[X]2T30x GTPTG4-30, ELECTRICAL SCHEMATIC 033120D...
  • Page 34: Electrical Schematic (G4Tpx2T10X)

    ELECTRICAL SCHEMATICS ES155 G4GEMXTIFT38, G4TPX1T38, G4TPX2T38 G4TPXTGEMXT-38, ELECTRICAL SCHEMATIC 111220A...
  • Page 35: Electrical Schematic (G4Tpx2T30X)

    ELECTRICAL SCHEMATICS ES162 G4TPX2T39, G4TPX1T39 G4TPX2T-39, ELECTRICAL SCHEMATIC 120720NC...
  • Page 36: Troubleshooting Guide (General)

    TROUBLESHOOTING GUIDE WARNING: Electric Shock Hazard - Scald and Burn Hazard - IMPORTANT: always check all Valve Test Procedure Troubleshooting Guidelines • • • • Valve Test Procedure in either direction Water Not Hot Enough replace the temperature sensor Water Heats More Slowly Than Usual During Brewing...
  • Page 37: Troubleshooting Guide (Ssr Circuit)

    TROUBLESHOOTING GUIDE No Power - Display Not Lit Water Tank Does Not Fill Brewer Does Not Start When Brew Button is Pressed Brewing Brewing Sensor Error Message...
  • Page 38: Troubleshooting Guide (Diagnostics)

    TROUBLESHOOTING GUIDE Water Tank Does Not Fill IMPORTANT: Coffee/Tea Too Strong Dispenser Not Filled To Normal Level During Brewing Dispenser Not Filled To Normal Level During Brewing sure that the spray head is correctly aligned and that the tubing is routed properly to allow for maximum water All Of The Time...
  • Page 39 TROUBLESHOOTING GUIDE No Water/Tea Flows From Brewer During Brewing Water Tank Does Not Fill Low Water Flow Warning Water Level Error Message Water Level Error Message “Internal Error 1” Message on Display “Internal Error 2” Message on Display PROGRAMMING GUIDE...
  • Page 40 TROUBLESHOOTING GUIDE Water Does Not Heat At All Check to see if the water level in the tank is in contact with the water level probe. If not, see Tank Does Not Fill. • The water will not heat unless it is in contact with the probe. If the water heats, but is not hot enough, see Water Not Hot Enough.
  • Page 41 Display view varies Using the Diagnostics with model The MAIN MENU Control Settings. Diagnostics Auto Test to test all circuits. If a button is highlighted green the Curtis logo DIAGNOSTICS Left Auto Test Right Dump Vavle Inlet Valve Dump Vavle Cone Lock...
  • Page 42: Error Codes

    ERROR CODES Warning Messages - Allows Brewer to Continue Brewing MESSAGE DISPLAY WARNING DESCRIPTION CAUSE Brew count “Gallons Since Reset” exceeds programmed Maintenance Required Maintenance Required preventative maintenance period. If the Inlet valve remains on longer than XX seconds (during the brew cycle only) and repeats TWICE during that brew Low Water Flow Low Water Flow...
  • Page 43: Product Warranty

    Return Merchandise Authorization (RMA): All returned equipment must be properly re-packaged in the original carton and received by Curtis within 45 days following the issuance of a RMA. NO UNITS OR PARTS WILL BE ACCEPTED WITHOUT A RETURN MERCHANDISE AUTHORIZATION (RMA).

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