Canon Arizona 135 GT Operation Manual
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Canon Arizona 135 GT Operation Manual

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Arizona 135 GT
Operation guide
© 2021 - 2022 Canon Production Printing

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Summary of Contents for Canon Arizona 135 GT

  • Page 1 Arizona 135 GT Operation guide © 2021 - 2022 Canon Production Printing...
  • Page 2 Translation of the original instructions that are in American English. Trademarks Canon is a registered trademark of Canon Inc. Arizona, VariaDot are trademarks or registered trademarks of Canon Production Printing Netherlands B.V. Adobe, Illustrator, Photoshop, PostScript, and the Adobe logos are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.
  • Page 3 Security is about safeguarding communication and data and keeping our online society and economy secure. It is critical for our customer’s business and we take it seriously at Canon Production Printing. Security is incorporated in the early stages of our product development process.

  • Page 5: Table Of Contents

    Contents Contents Chapter 1 Introduction.........................9 Notes for the reader............................10 Available documentation and training......................12 Printer Specifications............................. 13 Chapter 2 Safety Information......................15 Safety and Environment Information......................16 Flush................................27 UV LED Curing System..........................28 Safety Interlock System..........................29 Safety Awareness............................30 Roll Media Safety Awareness........................36 Chapter 3 Navigate the User Interface.....................
  • Page 6 Contents Load Media..............................92 Load Media - Standard Method......................94 Load Media: Alternate Method....................... 99 Unload and Remove Media......................... 102 Set Up a Roll Media Job..........................104 Set a Hold on a Roll Job........................104 Print on Roll Media............................106 Determine the Media Step Correction Factor.................... 109 Media Edge Protectors..........................110 Chapter 6 Static Suppression Option.....................113...
  • Page 7 Contents Remove Ink from the Table........................185 Empty Ink Waste Trays.......................... 186 Clean UV LED Unit Quartz Window......................190 Fill the Coolant Bottle..........................191 Clean the Carriage Rails........................192 Change Ink Filter............................ 193 Bleed an Ink Filter...........................196 Roll Media Option Maintenance........................199 RMO Maintenance Guidelines......................
  • Page 8 Contents...

  • Page 9: Chapter 1 Introduction

    Chapter 1 Introduction...

  • Page 10: Notes For The Reader

    Names of options to be used in a fixed order Safety symbols Before you use this product, make sure you read and understand the safety information that "http://downloads.cpp.canon" belongs to the product. Find the safety information on . Also be sure to follow all warnings and instructions marked on the product.
  • Page 11 Notes for the reader Symbol Type of symbol Indicates CAUTION Laser beam Indicates a caution concerning operations that may lead to in- jury to persons if not performed correctly. To use the ma- chine safely, always pay attention to these cautions. IMPORTANT Indicates an operational requirement or restriction.

  • Page 12: Available Documentation And Training

    Available documentation and training Available documentation and training This manual provides the operator with information about the Arizona 135 GT UV flatbed inkjet printer. Multi-Language Support The printer's user interface software supports multiple languages. To select your preferred language refer to the Settings Module in Chapter 4.

  • Page 13: Printer Specifications

    Printer Specifications Introduction Your Arizona 135 GT printer is capable of producing large format images on various rigid and flexible media. The printers consist of a flatbed vacuum table and moving gantry. Media is held flat and stationary on the vacuum table during printing. The gantry contains a carriage that sweeps across the table as the gantry moves in steps along the length of the table to print an image on the media.
  • Page 14 Printer Specifications Email: info@cpp.canon Chapter 1 - Introduction...

  • Page 15: Chapter 2 Safety Information

    Chapter 2 Safety Information...

  • Page 16: Safety And Environment Information

    The websites of the regional Canon sales offices are listed on the cover of the User Documentation. There you can find the addresses of the local Canon sales offices.
  • Page 17 If applicable, the relevant CE Declaration of Conformity is part of the User Documentation. You "http://downloads.cpp.canon/" may also download it from the support site of your product at Canon Production Printing shall not be liable for damages from: • Failure to comply with the User Documentation; • Work performed incorrectly on the machine;...
  • Page 18 Safety and Environment Information Symbol Type Description NOTE Indicates a clarification of an operation or contains additional explanations for a procedure. Reading these notes is highly recommended. If applicable the following Prohibited indicators are used in the User Documentation: Label Type Description PROHIBITED...
  • Page 19 Safety and Environment Information Label Type Description Caution Optical radiation: Take care to avoid injury to eyes and skin when in the vicinity of optical radiation. Warning Electricity: Protective Earth (PE) terminal which is intended for connection to an external grounded conductor for protec- tion against electric shock in case of a fault.
  • Page 20 Safety and Environment Information Label Type Description WARNING Warning: Electricity. Residual voltages present after power down or disconnecting the mains voltage. Please wait 10 seconds before opening panels or covers. Translation: Residual voltages present af- ter power down. Please wait at least 10 seconds before opening panel WARNING General warning.
  • Page 21 Safety and Environment Information Power source WARNING • Put the power plug directly into a power outlet that has the same configuration as the plug. The use of an adapter can result in an inadequate power supply. If a proper power outlet is not available, ask a qualified electrician to perform the installation.
  • Page 22 Safety and Environment Information Space requirements and operation precautions WARNING • For keeping the chemical emission below the limits do not place the machine in a room which is too small or insufficiently ventilated. See the Product Safety Data Sheet of the machine for the ventilation recommendations.
  • Page 23 Poisonous gases can be produced in any fire. They can also result from a fire in this machine. Keep into account: Canon systems are designed in such a way that fire is encapsulated within the enclosure, thus preventing the further spread of fire to the customer’s premises.
  • Page 24 Safety and Environment Information Consumables, supplies and maintenance materials WARNING • Do not throw ink or ink containing parts or contaminated parts into an open flame. • Do not leave ink or ink containing parts or contaminated parts within reach of children. •...
  • Page 25 • Avoid skin contact with ink and uncured printed media. • Curing of media of the Canon Production Printing supported media-list is tested and considered sufficient under standard conditions. • After a printer error, wear gloves to handle the unfinished print.
  • Page 26 Disposal of parts WARNING • All parts are produced in accordance with the sustainability policy of Canon. You can discard all used parts into a common dustbin, or follow your local or national sustainability and waste disposal procedures.

  • Page 27: Flush

    Flush Flush Flush Care and Storage A small bottle (125ml) is supplied with the printer accessory kit. Use it only to hold flush. Tip: before you begin printhead swabbing or cleaning the AMS, fill the bottle and place several swabs into it so they are soaked in flush and ready to use.

  • Page 28: Uv Led Curing System

    Provide adequate ventilation as indicated in the Product Safety Data Sheet (PSDS) of the printer. You can download the current and valid PSDS from the support site of your product at http://downloads.cpp.canon/ Personal Safety WARNING Wear UV safety glasses that reduce harmful UV and blue light below local exposure limits in the wavelength range of 365 nm –...

  • Page 29: Safety Interlock System

    Safety Interlock System Safety Interlock System Introduction The printer has three Emergency-Stop switches. The Maintenance Station drawer is part of the safety interlock system. A beacon light indicates the status of the safety system and the printer. Components of the Interlock System Emergency Stop Buttons: These are located on the Operator Control Station, and on each end of the Gantry.

  • Page 30: Safety Awareness

    Safety Awareness Safety Awareness Introduction This section contains two sets of principles that must be followed to assure maximum safety when operating your Arizona printer. The first set uses negative examples to show you things to avoid in order to prevent injury to the operator. The second set of principles illustrates some of the residual risks that are inherent in the operation of the printer.
  • Page 31 Safety Awareness Avoid these Situations For Your Personal Safety Do not push or force the gantry to move manually if it is already in mo- tion. If you do move the gantry, a Mo- tion Error message will display and you will have to use the mouse to click Reset on the user interface LCD dis- play.
  • Page 32 Safety Awareness Avoid these Situations For Your Personal Safety Avoid placing fingers, hands or other objects in the IGUS track unless power is off and the printer is locked out. [6] IGUS Hazard Avoid printing at a height greater than measured as this causes excessive emissions of UV light and ink mist.
  • Page 33 Safety Awareness Arizona Printer Residual Risks Hazard Residual Risk Area A high risk crushing hazard is created by the movement of the carriage and gantry supports. Keep hands away from this area unless the printer power is off. [8] Carriage guard and 45° guard on Gantry Supports A crushing hazard is created by the movement of the carriage along gantry rails.
  • Page 34 Safety Awareness Hazard Residual Risk Area A high risk crushing/pinch hazard is created by the carriage and the gantry when the Z-Axis is moving (carriage moves up or down). [11] Carriage Vertical Movement Pinch Hazard A high risk shearing hazard is created by the gantry and the gantry rail.
  • Page 35 Safety Awareness Hazard Residual Risk Area Entanglement hazard A medium risk of finger or material en- tanglement is created by the web as- sembly (IGUS track). [14] IGUS Impact Hazard A medium risk impact hazard is cre- ated by the carriage when cycling from left to right.

  • Page 36: Roll Media Safety Awareness

    Roll Media Safety Awareness Roll Media Safety Awareness Introduction This section contains two sets of principles that must be followed to assure maximum safety when operating the Roll Media Option (RMO) for your Arizona printer. The first image uses a negative example to show you a situation to avoid in order to prevent injury to the operator.
  • Page 37 Roll Media Safety Awareness Crushing/Shear Hazard Residual Risk Area Do not place your hand near the shaft drive motors when the printer is print- ing or when the dual foot controls are pressed. Do not place your hand on the Media Roll motor enclosure when the green beacon light is On as the gantry may move at any time.
  • Page 38 Roll Media Safety Awareness Chapter 2 - Safety Information...

  • Page 39: Navigate The User Interface

    Chapter 3 Navigate the User Interface...

  • Page 40: Operator Interface Hardware

    Operator Interface Hardware Operator Interface Hardware Introduction The Operator interacts with printer components to print, maintain, and monitor the state of the printer. This section identifies and explains the functions of the hardware. [17] Printer Hardware Operator Interface Components Hardware Interface Components Component Function 1) Main Power Switch...
  • Page 41 Operator Interface Hardware Component Function 10) Vacuum Zone Control Five vacuum zone control handles determine if vacuum zones 2 to Handles (image 2) 6 on the printer table are active when the vacuum pump is switch- ed on. Zone 1 is always on so it has no control handle. 11) Automatic Maintenance Provides a station where printheads can be parked on a vacuum Station...

  • Page 42: Printer Interface Software

    Printer Interface Software Printer Interface Software Introduction The printer software is displayed on the LCD monitor. The interface has seven main modules that are accessed by tabs located at the bottom of the display. Click on these tabs to access the modules.
  • Page 43 Printer Interface Software Component Function Ink System Provides various statistics about the inks. In the case of expired ink, the (Ink tab) ink system is disabled. It can be re-set in the module. You can bypass the expired state within a 30 day grace period (for example, if you know you don't need that colour in the current print job) but it is in your best interest to replace any expired ink bags.

  • Page 44: Print Job Control Module

    Print Job Control Module Print Job Control Module Introduction Print Job Control is the first module displayed when the printer software is loaded. From this module, you can manage all aspects of working with print jobs and also control many features of the printer.
  • Page 45 Print Job Control Module Component Function 5) Command Toolbar Displays icons for ink temperature, lamp control, start print jobs, and right print a nozzle check. 6) Active Jobs List Displays a list of all Active print jobs. 7) Job Placement Displays the selected print job with a preview that shows the place- Preview ment of that job on the printer...
  • Page 46 Print Job Control Module [19] Command Toolbar Command Toolbar Icons Explained Print job This command can do the following actions depending on context: • Activates a selected inactive job by moving it to the active list. • Un-holds a held job. •...
  • Page 47 Refer to Customer Application Bulletin 45 "Batch Mode Operation" on our website https://graphiplaza.cpp.canon for more details and examples. Ink Temperature This icon switches the ink heater on or off and also displays the ink temper- Control ature.
  • Page 48 Print Job Control Module Nozzle check This icon populates the active job list with a job that prints a nozzle check pattern. The nozzle check print is used to identify nozzle dropouts that can cause banding and other print quality problems. If you don't want it at the origin point, you can place the nozzle check print where you want it to ap- pear.
  • Page 49 Print Job Control Module 7) Job Placement Preview The table placement preview shows the print location and a proportional representation of the image in relation to the table. The zoom button in the bottom right corner activates a popup preview window. If a preview image is not available, an appropriately sized white box is used as a placeholder, and the zoom button is not displayed.
  • Page 50 Print Job Control Module Offsets To change parameter values, click on the field and this brings up an onscreen keyboard so you can click on the numbers required. You can also use Preview to drag an image to the desired position. Print Parame‐...

  • Page 51: Maintenance Tasks

    • Use the cleaning methods and the maintenance schedule documented in this User manual, the Care and Use Poster, and the Printhead Maintenance video (you can download the poster and video from the customer support website: https://graphiplaza.cpp.canon. Illustration Chapter 3 - Navigate the User Interface...

  • Page 52: Counters Module

    Counters Module Counters Module Introduction The Counters module displays counters that are of interest to the operator. It shows counters for each colour of ink and the total ink used. Some of the counters can be reset. Counters Component - function table Counters Explained Component Function...
  • Page 53 Counters Module Component Function Printed Area A measurement of the total media printed to date. This counter includes the area covered by special prints, and the partial area covered by cancel- led prints. Overprints are ignored, as they do not consume new media. Display shows measurement in each possible printer configuration (flat- bed/roll to roll) and an overall total.

  • Page 54: Settings Module

    Settings Module Settings Module Introduction The Settings Module allows you to review and change the date and time, network connection settings, user interface configurations, printer settings and, if installed, the Roll Media settings. Date and Time • Date - display only, cannot change the date •...
  • Page 55 Settings Module NOTE Typically, DHCP is used to automatically obtain network settings. If IP is assigned automatically. If you choose NO, then you must set the IP yourself. The only thing you might want to change is the network name of the printer. The settings are displayed to troubleshoot possible network connection problems.
  • Page 56 Settings Module Printer Settings Allows you to set the following: • Underlay thickness • Table vacuum timeout • Ioniser bar (static suppression - On or Off) • Beep on print • End of swath delay • Full carriage travel • Blank space skipping •...
  • Page 57 Settings Module Roll Module Top Margin Specifies the distance to be left not printed above the image. Bottom Margin Specifies the distance to be left not printed below the image. Media Move on Unload Specifies the amount of media moved on unload in the selected measurement units. NOTE This setting icon is displayed only if the Roll Media Option is installed.

  • Page 58: Tools And Utilities Module

    Tools and Utilities Module Tools and Utilities Module Introduction The Tools and Utilities Module has three sub-modules: Special Prints, Shutdown, and the System Logs. When you click on the Tools tab, Special Prints always appears first. Click on the other icons to access the sub-modules.
  • Page 59 Tools and Utilities Module The list on the top shows all active jobs that are currently in the print queue. Add a special print from the bottom to make it active in the Print Job Control module. If you remove a job from this list, it is also removed from the Active job list and is not available to print.
  • Page 60 Tools and Utilities Module second batch if you have just recently generated log files (unless requested to do so by a service technician). Chapter 3 - Navigate the User Interface...

  • Page 61: Software Update Module

    Software Update Module Introduction As we are committed to improve and refine the quality and functionality of the Arizona 135 GT printer, there will be periodic upgrades to the underlying firmware and printer software. Software updates are available only to customers with a service contract. Your local service representative will either install the upgrade or provide you with the upgrade file in some circumstances.
  • Page 62 Software Update Module Chapter 3 - Navigate the User Interface...

  • Page 63: Chapter 4 Operate The Printer

    Chapter 4 Operate the Printer...

  • Page 64: Training Requirements

    The operator must receive training for safety issues, printer operation, and the appropriate ONYX Thrive software prior to operating the printer. Safety training Before operating the Arizona 135 GT printer, make sure you have read and understood all of chapter Safety Information on page...

  • Page 65: Printer Power On And Off

    Printer Power ON and Off Printer Power ON and Off Introduction It is critical for the printer to remain powered ON at all times. Power is required in periods of inactivity so the printer can perform automatic functions to maintain its operating state. If these functions do not take place, damage to critical components can occur.

  • Page 66: Print A Job

    Print a Job Print a Job Introduction This section explains the basic steps to follow for printing a job. Prepare a Digital Image with ONYX Thrive Operator must be trained to use ONYX Thrive. Training is provided by ONYX. Send the Job From ONYX Software to the Printer When the job is sent from the ONYX software, the job transmission progress is indicated in the lower right corner of the User Interface display.
  • Page 67 Print a Job If the media is dusty or dirty, clean it with an appropriate cleaner. If using a liquid like isopropyl alcohol, allow sufficient time to dry prior to imaging. Start Print The physical Print button is located at the corner of the table where media is loaded and a Start print is also available in the UI.

  • Page 68: Manage The Table Vacuum

    Manage the Table Vacuum Manage the Table Vacuum The Table Vacuum System Introduction The printer uses vacuum to secure media to the printer table. The table is divided into multiple vacuum zones. Manual valves are used to activate or shut down the vacuum zones. In order for the system to work effectively, all the vacuum table holes must be covered.
  • Page 69 The Table Vacuum System Vacuum Table Foot Pedal The vacuum foot pedal toggles the table vacuum on or off. It helps the operator to secure the media on the vacuum table since it allows hands-free operation. The vacuum must be turned on prior to starting a print, and the vacuum cannot be turned off until a print is completed.

  • Page 70: Using Vacuum Zones - Metric Zones

    The Arizona 135 GT has five control valves that determine the zones that are active when the table vacuum pump is on. Zone 1 area is always active, and the five valves control zones 2 through 6.
  • Page 71 Print the Metric Zone Map Procedure 1. Select the Special Prints tab in the printer software. 2. Scroll to Vacuum Zones Metric - GT and add it to the print job list. 3. With no media present, print the zone map directly onto the printer table. [25] Vacuum Zones Metric - GT Chapter 4 - Operate the Printer...

  • Page 72: Imperial Vacuum Zones

    A default map is provided, but you can also create your own map, if desired. Vacuum zone prints and table rulers are also available for download from our website: https:// graphiplaza.cpp.canon. Procedure 1. Select the Special Prints tab in the printer software.
  • Page 73 Imperial Vacuum Zones 3. With no media present, print the zone map directly onto the printer table. Chapter 4 - Operate the Printer...

  • Page 74: Batch Mode Printing

    Batch Mode Printing Batch Mode Printing Introduction Batch mode printing is available for streamlining multi-layered jobs for speciality applications or facilitating set collation of multiple images on one piece of media. Individual print jobs are sent from the RIP to the printer, and then combined on the printer to create a batch job for flatbed printing.
  • Page 75 Batch Mode Printing 2. Select the Create Batch icon to open the batch editor. [26] Create a Batch Job 3. Provide a name for the batch job in the Batch name: field. 4. Select the Batch type: either Composite or Collation 5.
  • Page 76 Batch Mode Printing 7. When the images are arranged the way you want them, click on the Back button to return to the Print Job module and automatically add the Batch job to the Active job list. NOTE You can click on the + to the left of the name of a batch job in the Active Job list to see the images it contains.
  • Page 77 Batch Mode Printing 8. Print the batch job by selecting it and then clicking the Start print icon. Chapter 4 - Operate the Printer...

  • Page 78: Enabling Composite Batch Job Nesting

    • Member jobs do not overlap. • Member jobs do not require varnish or overprints. NOTE Varnish is not supported for the Arizona 135 GT. Procedure 1. On the operator panel click on [Settings] →[Printer]. 2. In the 'Printing' section tick the checkbox [Composite batch job nesting].

  • Page 79: Step And Repeat Printing

    Step and Repeat Printing Step and Repeat Printing Introduction Step and Repeat Printing allows the operator to define a grid and place an image in each cell to print multiple copies. The operator selects the number of rows and columns desired and the number of copies needed and the copies of the image are positioned in each cell of the grid.
  • Page 80 Step and Repeat Printing 3. Fill in the Rows and Columns fields by either clicking on the upward pointing triangle or within the field to use the virtual keypad that appears. NOTE You can also click on the Fill area... button to have the grid created automatically based on the dimensions of the image, the size of the media, and the number of copies.

  • Page 81: Manage Media

    How to Handle Media Introduction Canon has conducted extensive testing of many media. Since your printer is capable of imaging on a wide range of material, we encourage you to explore various media so that you can establish your own criteria for achieving high quality images in your work environment.
  • Page 82 Tack cloths are used by auto-body shops to clean cars before painting. Canon does not provide additional tack cloths beyond what is in the Accessory kit. If you did not receive a cloth or if you wish to purchase additional tack cloths, they are available at local hardware or auto supply stores.
  • Page 83 How to Handle Media Thermal Deformation of Media Some heat-sensitive media may deform when subjected to high heat. If this occurs you can reduce the lamp power from the default setting of 70%. You can also try to print uni-directional using only the trailing lamp (to do this set the power of the leading lamp to 0).
  • Page 84 How to Handle Media Chapter 4 - Operate the Printer...

  • Page 85: Chapter 5 Roll Media Option

    Chapter 5 Roll Media Option...

  • Page 86: Hardware

    Hardware Hardware Introduction The Roll Media Option (RMO) allows printing on media that is supplied on a roll. Component Locations Roll Media Hardware Component Component 1) Dual Foot Pedal Switches 6) Media Access Door 2) Media Drive Couplers 7) Media Cut Guide 3) Accessory Holder 8) Media Tension Bar 4) Take-up Media Shaft...
  • Page 87 Hardware Component Function 3) Accessory Holder Stores tape, cutting blade and 5mm hex key tool. 4) Take-up Media Supports the take-up media roll. Shaft 5) Supply Media Shaft Supports the supply media roll. 6) Media Access Door Provides access to the supply media for media loading. 7) Media Cut Guide Allows easy cutting of the media.

  • Page 88: Specifications

    Specifications associated with the use of roll media are indicated in this section. NOTE The Roll Media Option must be operated in accordance with the environmental conditions specified in the Arizona 135 GT Site Preparation Guide and all safety requirements noted in this document. Media Size Supported Width (Max.): 2.2m (86.6")

  • Page 89: Foot Pedal Switch Functions

    Foot Pedal Switch Functions Foot Pedal Switch Functions Introduction The foot pedal switches are used to control the forward and reverse movement of media shafts. Summary of Dual Foot Pedal Switch Functions The following table indicates the foot pedal functions for various RMO states. Actions for foot pedals in various states Media Reverse Media Forward...

  • Page 90: Roll Media Manager

    Roll Media Manager Roll Media Manager Introduction The Roll Media Manager is the area of the printer software where you prepare to print on roll media. With this menu you can load and unload media, change media type and parameters, and initialize the printer to prepare it to print on roll media.
  • Page 91 Roll Media Manager Icon Function Initialize Sets up tension on the loaded media and prepares the RMO to print on that media. Print Side Operator can select either Print Side In or Print Side Out. Print Side In allows you to print on the back side of the media. The default setting is Print Side Out.

  • Page 92: Load Media

    Load Media Load Media Introduction This section details the following actions that are associated with loading media: • A) Load Supply Media Roll On Media Shaft • B) Load Take-up Empty Core On Media Shaft • C) Loading the Media - Standard Method •...
  • Page 93 Load Media unrolls from the top of the shaft (see the diagram below). This allows you to print on the "back" side of the media. Before you begin CAUTION Lifting a media roll has always to be done with the help of an external lifting tool. Lifting media (e.g.

  • Page 94: Load Media - Standard Method

    Load Media - Standard Method 4. Roughly centre the roll on the shaft, and then insert the shaft into the Supply (bottom) position on the printer. Insert one end of the shaft at a time. NOTE Load the shaft with the core lock and coupler end on the right side of the printer. 5.
  • Page 95 Load Media - Standard Method if you see an inverted light/dark banding across the media, we recommend the alternative method. Procedure 1. Select the Load icon from the Roll Media Manager. 2. If you are going to print with "Print Side In", click the icon in the Roll Media manager ("Print Side Out"...
  • Page 96 Load Media - Standard Method 6. Reach down through the open door to grasp the media and feed it up and over until it reaches the take-up roll. [32] Feed Media Through Access Door Chapter 5 - Roll Media Option...
  • Page 97 Load Media - Standard Method 7. Check alignment of the media by feeding it down to the supply roll and make sure that the edge lines up with the edge of the supply roll. [33] Align Media 8. Rewind the media by continually pressing down the left foot pedal until it is positioned where it can be taped to the take-up core.
  • Page 98 Load Media - Standard Method 9. Tape the media onto the core. The media should have a clean straight edge prior to taping. First tape the center of the media to the core, and then tape both ends of the media. [35] Tape Media to the Take-up Roll Core NOTE Important: Use the supplied ruler to check that the edge of the take-up roll is aligned...

  • Page 99: Load Media: Alternate Method

    Load Media: Alternate Method Load Media: Alternate Method This alternate method to load media requires a little more time and effort but it usually provides better alignment and therefore less chance of banding in the image. When roll media is not properly aligned, the result is overstepping on one side and under-stepping on the other side of the media so that the band in the printed image is dark on one side and light on the other.
  • Page 100 Load Media: Alternate Method 4. Pull the hanging media edge taut and cut the media off from each edge at an angle to result in a point just below the take-up core as shown here. [37] Cut the media at an angle Chapter 5 - Roll Media Option...
  • Page 101 Load Media: Alternate Method 5. Tape the pointed end of the media to the take-up core as shown below. [38] Tape media to core 6. Remove the tape you used to hold the media to the platen. [39] Remove Tape 7.

  • Page 102: Unload And Remove Media

    Unload and Remove Media Unload and Remove Media Introduction This section explains all of the actions associated with how to cut and unload media when there is still some media left on the supply roll. Unload Media Summary The following actions are associated with unloading media: •...
  • Page 103 Unload and Remove Media Result The media is removed and you can now add a different media to the shaft. Chapter 5 - Roll Media Option...

  • Page 104: Set Up A Roll Media Job

    Set Up a Roll Media Job Set Up a Roll Media Job Introduction Print jobs can be specified as either a roll job or a flatbed job in the ONYX workflow software. The job type can be changed after the print job is transferred to the printer. Purpose The operator can choose the type of desired print job and also put a hold on it so it will not print automatically.
  • Page 105 Set a Hold on a Roll Job [41] ONYX Roll Hold NOTE The Hold for operator is not selected in this illustration since the box is unchecked. If you want to initiate a hold, click it to select. Chapter 5 - Roll Media Option...

  • Page 106: Print On Roll Media

    Print on Roll Media Print on Roll Media Introduction To print an RMO image, media must be loaded and the RMO initialized. Use the Print Job module and the Roll Media Manager to prepare and start the print job. How to Print on Backlit Media If your roll media is transparent or opaque and you are going to backlight the image and you want to increase the density, set Quality mode in ONYX Thrive.
  • Page 107 Print on Roll Media 3. Click on the Roll Manager icon to enter the Roll Media Manager dialogue window. 4. Enter the Media width for the roll media that you have loaded. NOTE If the media width entered is less than 1067 mm (3.5 ft), the standard nozzle check will not fit across the media.
  • Page 108 Print on Roll Media NOTE There is always at least one media in the list that is called Default Media. It cannot be deleted, but you can change its parameters if you want to use it. If you choose to delete it, the parameters will go back to its original values, but the item will still appear in the list.

  • Page 109: Determine The Media Step Correction Factor

    Determine the Media Step Correction Factor Determine the Media Step Correction Factor Introduction When you print on roll media, there can be discrepancies in the amount the media advanced during each print swath. This is referred to as media stepping. It can cause banding to occur, in the form of either dark lines or white gaps.

  • Page 110: Media Edge Protectors

    Media Edge Protectors Media Edge Protectors Introduction Some media tend to have dust and fibre that clings to the edge of the media roll. When released near the RMO (Roll Media Option) unit platen, these particles can find their way into the printhead nozzles and cause dropouts that reduce image quality and produce banding.
  • Page 111 Media Edge Protectors 3. Bend the height adjuster (small triangle in the top corner of the edge protector) slightly and then straighten it again. This results in a slight bend (no more than a media thickness), that allows the media edge to move more freely under the protector. [44] Media Edge Protector Height Adjuster IMPORTANT If the height adjuster area is higher than 1 mm from the platen, there is a possibility that...
  • Page 112 Media Edge Protectors 7. Press down on the tape to fasten the protector in this position. [45] Edge Protector in Position 1. Height adjuster 2. Media edge 3. Cut guide NOTE The adhesive on the edge protector can be re-used approximately ten times. If you find that it is not holding the protector in place, then use a new one.

  • Page 113: Static Suppression Option

    Chapter 6 Static Suppression Option...

  • Page 114: Reduce Static With The Static Suppression Option

    Reduce Static with the Static Suppression Option Reduce Static with the Static Suppression Option Introduction The Static Suppression Option (sometimes referred to as an Ionizer Bar) is a Commercial Product. If you are experiencing static-related imaging problems this optional upgrade kit contains an ionizer bar that provides a solution to reduce static.

  • Page 115: Change The Height Of The Ionizer Bar

    Change the Height of the Ionizer Bar Change the Height of the Ionizer Bar The ionizer bar is mounted by default to accommodate media up 13mm (0.5 inches) in height. If you need to use media that has a thickness of greater than 13mm you will have to reverse the mounting brackets.
  • Page 116 Change the Height of the Ionizer Bar 5. Slide the bracket mount until the screw is located in the smaller end of the keyed slot. [48] Bracket Mounted High 6. Make sure the bracket is level an then tighten the bracket mount screw. 7.

  • Page 117: Manage A White Ink Workflow

    Chapter 7 Manage a White Ink Workflow...

  • Page 118: Operator Guidelines For White Ink

    Operator Guidelines for White Ink Operator Guidelines for White Ink Introduction Managing White Ink White ink is re-circulated in the system to limit any settling of the ink. For this to take place, the printer must be left powered on at all times. Regular maintenance is required to keep the white printheads functioning properly.

  • Page 119: White Ink Workflow Overview

    White Ink Workflow Overview White Ink Workflow Overview Introduction Arizona printers with the White Ink Option provide under-printing for non-white media or objects, over-printing for backlit applications on transparent media and/or printing white as a spot colour. When working with white ink there are three data layers available that allow you to determine the area the white ink will cover and also how it will appear (or not appear) in relation to other colours, depending on the layer it is placed in.
  • Page 120 White Ink Workflow Overview Printer Flood Fill Layer Configuration, ONYX software Spot Layer Tool, and Varnish Data Image Preparation. Printer Flood Fill Layer Configuration in an ONYX workflow does not require any pre-rip file preparation and is the easiest method of achieving white ink output. All that is required is to set up the Layer Configuration to include a printer flood layer.
  • Page 121 White Ink Workflow Overview Application Bottom Middle Notes Opaque White White CMYK 3 layers Opaque <empty> White CMYK 2 layers • Backlit Application The backlit application involves printing onto a transparent or translucent material and mounting the finished piece onto a light box or location where illumination from behind is possible.

  • Page 122: Configure Onyx Thrive For White Ink

    Configure ONYX Thrive for White Ink Configure ONYX Thrive for White Ink Introduction This section describes how to configure ONYX Thrive to recognize white ink workflow elements and thus allow you to apply the approach that is best for your print job application. In order for the ONYX Thrive software to successfully address white ink workflow data, there are options in the software that must be configured.

  • Page 123: White Ink Onyx Media Profiles

    White Ink print jobs require media profiles with a particular ink configuration and spot colours defined. Media profiles for your printer are available from our website: https:// graphiplaza.cpp.canon White Ink ONYX Media Profiles Arizona Quality-Layered print mode is used to print white ink applications such as under-printing...
  • Page 124 White Ink ONYX Media Profiles NOTE When printing white ink using print modes other than Quality-Layered, it is not recommended to print white ink in the same area of an image as CMYK inks. The white ink does not mix well with the other ink colours.

  • Page 125: Prepare White Ink Print Jobs

    Prepare White Ink Print Jobs Prepare White Ink Print Jobs Select the Best Workflow Introduction When working with white ink you can choose the workflow that best fits your needs. There are three main approaches to white ink workflow with your printer: •...

  • Page 126: Set Up A Printer Flood Fill

    Set Up a Printer Flood Fill Set Up a Printer Flood Fill Prepare a Printer Flood Fill With the Printer Flood Fill approach, white ink is set up as a layer that is embedded in the print job. Purpose The Printer Flood Fill mode allows you to print an image with a white flood fill as an underlay or an overlay.

  • Page 127: Create Spot Data With The Spot Layer Tool

    NOTE Varnish is not supported for the Arizona 135 GT. In this section, you’ll learn how to access and set up the Spot Layer Tool. The tool provides a variety of options for generation of spot layers, and you may want to explore them with a sample file of your own to familiarise yourself with the functionality.
  • Page 128 Spot Channel The Arizona 135 GT has two spot channels available. The names that appears here should be the ones you used to create the media in Media Manager. The recommended spot channel names are: "Spot 1"...

  • Page 129: How To Access The Spot Layer Tool

    Illustrator so that it will be recognised by the Spot Layer Tool and then printed as white by the printer. Download Application Bulletin 22 from our website: https://graphiplaza.cpp.canon. How to Access the Spot Layer Tool Procedure 1.
  • Page 130 How to Access the Spot Layer Tool [52] Select the Spot Layer Tool [53] Spot Channel Selection 4. Check Enable Spot Layer Generation to activate the tool. 5. Select the spot channel you will use to create data, then use the explanations of the Spot Layer Tool options at the beginning of this section to help you use the tool.

  • Page 131: Create Spot Data In Photoshop

    You can use raster-based image editing applications other than Photoshop as long as it has the ability to create spot channels. NOTE Varnish is not supported for the Arizona 135 GT. Purpose When you have a raster-based image and need to have select areas of that image show up as white when the media is non-white or clear or translucent, you can prepare a spot channel for the white data in Photoshop.
  • Page 132 Create Spot Data in Photoshop 3. In PhotoShop, ensure that the Channels tab is visible (under the Window menu click Channels to view the panel). 4. Click the arrow on the Channels tab to display the Channels menu. 5. Select New Spot Channel from the Channels menu to open the Add Spot Channel dialogue. [54] Add Spot Channel 6.
  • Page 133 Create Spot Data in Photoshop 8. You can create a flood layer in the same way by selecting the entire workspace (Select All) and then add the spot channel as described above. The example below shows what your workspace may look like with a 50% and 100% flood fill. If you need to see your image for editing purposes, simply turn off the visibility of the Spot Channel.
  • Page 134 Create Spot Data in Photoshop • Save as TIFF and ensure that the spot colours option is enabled if you plan to bring this image directly into ONYX Thrive. • It is also possible and sometimes preferable to print directly from PhotoShop to Rip-Queue. For instructions on how to do this, see document provided on the ONYX website "Printing From a Mac", which also contains information on printing from Windows-based systems.

  • Page 135: Prepare Spot Data In Adobe Illustrator

    Overprint feature and the ability to create a spot colour. NOTE Varnish is not supported for the Arizona 135 GT. When to do The first step in the white ink workflow is to prepare your source image to use the spot channel.
  • Page 136 Prepare Spot Data in Adobe Illustrator 4. Within the Add Swatch dialogue, enter the following information: [62] New Swatch [63] New Swatch Name • Name – Enter the name Spot 1 or Spot 2. Note: For instructions on how to use a naming convention other than Spot 1 or Spot 2, refer to the sub-section at the end of this section "Naming Your Spot Data".

  • Page 137: How To Overprint Spot Data In Illustrator

    How to Overprint Spot Data in Illustrator 5. Click OK to save your changes and close the Add Swatch dialogue. You should now have a new Spot colour in your swatch palette, which is indicated with a small dot on bottom right side of swatch.
  • Page 138 How to Overprint Spot Data in Illustrator Procedure 1. Select the spot data object or objects that you want to overprint and place these above the image data layer that you would like to print. Or if you want them on the same layer the spot data objects should be in front of the image data.
  • Page 139 How to Overprint Spot Data in Illustrator [68] Overprint Attributes The images below show white spot data with knockout and overprinting. In this case the spot data is meant to knockout in order to appear as white in the final document. [70] Text Overprinting [69] Knockout Spot Flood Fill Layers...
  • Page 140 How to Overprint Spot Data in Illustrator [71] Pixel Preview Flood Chapter 7 - Manage a White Ink Workflow...

  • Page 141: How To Place Raster Images In Illustrator

    How to Place Raster Images in Illustrator How to Place Raster Images in Illustrator Procedure 1. Begin by placing the desired file. We recommend using .PSD files. [72] Place File 2. Once the file has been brought into program, click the Embed button to place it in the Illustrator document.
  • Page 142 How to Place Raster Images in Illustrator [74] Embed Placed 3. Note the information contained in the layers palette for file before and after embedding. Spot Channel data now resides in the layer above the image data, which is the necessary protocol in Illustrator.

  • Page 143: How To Create A Spot Channel Path In Illustrator

    How to Create a Spot Channel Path in Illustrator How to Create a Spot Channel Path in Illustrator Conversely, you may place a raster file in your Illustrator document and create Spot data in Illustrator using the path creation tools. Create your path using the data as your guide and once the path is completed, fill this path with your Spot 1 or Spot 2 colour.
  • Page 144 How to Create a Spot Channel Path in Illustrator 4. Once that is done, replace path in the group above the image and clipping layers. Ensure that Overprint is turned on. [78] Replace path in Group 5. Save the file. NOTE In testing, we have found the .eps file format to be the best.

  • Page 145: How To Set Up A File For Preflight's Spot Layer Tool

    How to Set Up a File for Preflight's Spot Layer Tool How to Set Up a File for Preflight's Spot Layer Tool NOTE The Spot Layer Tool in Preflight can also make masks for data, and in some cases may be the preferred method of spot layer creation.

  • Page 146: How To Name Your Spot Data In Illustrator

    How to Name Your Spot Data in Illustrator How to Name Your Spot Data in Illustrator In order for ONYX Thrive to correctly distinguish and address Spot data, naming conventions for this data must be adhered to both in the image editing creation stage and the Rip. While using the default name Spot 1, is the simplest route requiring the fewest number of steps, there may be instances when using something other than this is desirable.
  • Page 147 How to Name Your Spot Data in Illustrator 3. Open file in Preflight and access the Colour Management/Edit Profiles tab. Click on Spot Channel Replacement box. [82] Spot Channel Replacement Chapter 7 - Manage a White Ink Workflow...
  • Page 148 How to Name Your Spot Data in Illustrator 4. Enter the new name in PostScript Spot Colour Name in Spot 1 space. 5. Click OK to save your settings. Chapter 7 - Manage a White Ink Workflow...

  • Page 149: White Ink Quick Start

    NOTE Sample Media profiles for white and all other inks are available for download from our website: https://graphiplaza.cpp.canon. How to Print a Simple Job Using White Ink Procedure 1. Open an image of your choice with an ONYX media profile that uses Quality-Layered print mode.
  • Page 150 White Ink Quick Start If you want to print first surface (e.g. opaque media) the bottom and middle layers can be configured to be white flood layers and the top layer to be a CMYK data layer. If you want to print second surface (e.g., transparent media viewed from side that does not have ink on it), then the bottom layer should be a CMYK data layer and the middle and top layers white flood layers.

  • Page 151: Print White Ink Jobs

    Print White Ink Jobs Print White Ink Jobs Introduction White Ink can be printed in two ways: A. Multiple Layers - Using a Quality-Layered print mode B. Single Layer - Using any non Quality-Layered print mode that has been made with a CMYKSS ink configuration with spot colours defined.
  • Page 152 Print White Ink Jobs [83] Hold for Operator 5. Submit the print job (i.e., process/rip the job). 6. Define or verify the layer definitions prior to sending the job to the printer. NOTE Optional - not required if the layer definitions were correctly specified in the ONYX profile or quickset.
  • Page 153 Print White Ink Jobs Layer Definitions The layers are identified as bottom, middle and top. The bottom layer is printed first (if it is not empty) and the top layer is printed last (if it is not empty). Use the layer indicated to print the following white ink applications: Under-printing white ink for non-white media •...
  • Page 154 Print White Ink Jobs Custom Layer Definition The "Custom" layer definition allows customer ink colour to data mapping and advanced options for the selecting the printer flood level or mirroring the data. There are five colour channels: C,M,Y,K and W, and six data planes: C,M,Y,K,Spot 1, and Spot 2 data.
  • Page 155 Print White Ink Jobs B. Printing a Single Layer Print Job with White Ink For print jobs that do not use Quality-Layered mode: NOTE When you print white ink with print modes other than Quality-Layered, it is not recommended to print white ink in the same area of an image as CMYK inks.
  • Page 156 Print White Ink Jobs Chapter 7 - Manage a White Ink Workflow...

  • Page 157: Ink System Management

    Chapter 8 Ink System Management...

  • Page 158: Arizona Printer Led Ink

    IMPORTANT Do not install ink that is not certified by Canon for use in this printer, as this may result in poor quality prints, uncured ink in the finished prints and permanent damage to the ink pumps, filters, ink lines or printheads.
  • Page 159 Arizona Printer LED Ink Ink Bags in the Ink Bay Ink Filters The printheads in your printer are protected from contaminants in the ink by means of ink filters. These are easily accessed and can be replaced by the operator when they become blocked with debris (see the Maintenance section "Change Ink Filters").

  • Page 160: Change Ink Bags

    Change Ink Bags Change Ink Bags Introduction The ink is supplied in collapsible bags. An ink bag can be replaced at any time. An ink bag can be changed during a print job. It is not necessary to stop the printer. When to do Ink bags should be replaced if: •...
  • Page 161 Change Ink Bags Procedure 1. Open the clear plastic door on the Ink Station. 2. Identify the ink bag to be replaced. 3. Press the quick-release coupler button at the bottom corner of the ink bag. 4. Unhook the bag from the top of the ink station. 5.
  • Page 162 Change Ink Bags Chapter 8 - Ink System Management...

  • Page 163: Chapter 9 Maintenance

    Chapter 9 Maintenance...

  • Page 164: Maintenance Guidelines

    Maintenance Guidelines Maintenance Guidelines Introduction This section describes what is required for printer maintenance. Equipment • Foam Tipped Swab (3010118211) • Flush (3010106646 Flush UV 1 Litre) • Bottle-HDPE 125ml for flush (3010105433) • Isopropyl alcohol (IPA) • Cloth-Poly Wipe 10cm x 10cm (lint-free) CAUTION Wear gloves when contact with ink or maintenance materials is possible.
  • Page 165 Maintenance Guidelines Monthly Procedure Check Coolant level Fill the Coolant Bottle on page 191 Incident based, as needed Procedure Clean Horizontal Surfaces on page 173 Clean Horizontal Surfaces Remove Ink from Table Remove Ink from the Table on page 185 Clean the covers around the Spit Tray Needed when indicated on the operator panel Bleed ink filter (CMYK) After 5 Bags...

  • Page 166: Maintain The Printheads

    Maintain the Printheads Maintain the Printheads Print a Nozzle Check It is important that nozzle performance is evaluated to determine if the printer is ready for production. To evaluate the nozzle jetting performance of each printhead the nozzle check print must be printed.
  • Page 167 Print a Nozzle Check 4. In the Nozzle Check print example shown in the figure below, the Magenta printhead 6 has nozzles that are not firing properly in both Package A and B. It also shows a new nozzle print after the printheads were cleaned.

  • Page 168: Recover Nozzles By Ams

    Recover Nozzles by AMS Recover Nozzles by AMS Introduction After checking nozzle performance and determining that automatic printhead maintenance is necessary, perform the following procedure. Procedure 1. Select the Maintenance tab. 2. Select the Auto-Maintenance icon. 3. Select Standard maintenance for colour channels that require nozzle recovery. 4.

  • Page 169: Recover Nozzles By Swabbing

    Recover Nozzles by Swabbing Recover Nozzles by Swabbing Introduction If a nozzle or group of nozzles do not recover from standard AMS practices, it may be necessary to recover the nozzle by swabbing. Equipment • Foam Tipped Swab (3010118211) • Flush (3010106646 Flush UV 1 Litre) or Isopropyl alcohol (99% pure) NOTE Tip: To help locate nozzles that need recovering remove the nozzle check print from the vacuum table and place it on the floor under the carriage in the maintenance area.
  • Page 170 Recover Nozzles by Swabbing 5. Position the foam end of the swab at one end of the printhead as shown in the next figure. 6. Slowly move the swab from one end of the double printhead to the other. Hold the soaked swab against the area of the printhead where nozzles require recovering for 10 seconds.

  • Page 171: Recover Nozzles By Wiping (Required If Ams Is Non-Functional)

    Recover Nozzles by Wiping (Required if AMS is Non-Functional) Recover Nozzles by Wiping (Required if AMS is Non-Functional) Introduction If automatic printhead maintenance (AMS) is not functional, the following manual procedure can be used temporarily to attempt to recover nozzles. Equipment •...
  • Page 172 Recover Nozzles by Wiping (Required if AMS is Non-Functional) 13. Close the maintenance station drawer and print a nozzle check to evaluate the effect of the wiping. NOTE Please call your local field service representative to schedule a visit to service the AMS unit.

  • Page 173: Maintain The Printer

    Maintain the Printer Maintain the Printer Clean Horizontal Surfaces Introduction To maintain optimal printing performance it is important to remove dust and debris from the following horizontal surfaces: • Vacuum table • Table extensions • Gantry beds • Carriage Cover •...

  • Page 174: Clean The Automatic Maintenance System (Ams)

    Clean the Automatic Maintenance System (AMS) Clean the Automatic Maintenance System (AMS) Introduction Clean the Automatic Maintenance System station daily. Equipment • Cloth-Poly Wipe 10cm x 10cm (lint-free) • Isopropyl alcohol (IPA) • Flush (3010106646 Flush UV 1 litre) Procedure 1.
  • Page 175 Clean the Automatic Maintenance System (AMS) 6. Turn the cover plate over and clean the underside using a lint-free cloth and isopropyl alcohol. 7. Replace the AMS cover. 8. Press Finish Maintenance and then Back on the AMS Cleaning Assistant screen to complete the cleaning cycle.

  • Page 176: Clean The Ink Spit Tray

    Clean the Ink Spit Tray Clean the Ink Spit Tray Introduction The ink spit tray must be cleaned daily with a lint-free cloth and isopropyl alcohol. Equipment • Surface cleaner • Cloth-Poly Wipe 10cm x 10cm (lint-free) Procedure 1. Select the Maintenance tab. 2.

  • Page 177: Clean The Carriage Underside

    Clean the Carriage Underside Clean the Carriage Underside Introduction The underside of the carriage must be cleaned daily. It may be necessary to clean it more frequently if any of the following conditions exist: • media has a high level of static charge •...
  • Page 178 Clean the Carriage Underside [85] Cleaning the metal plate between printheads 6. Slide the maintenance station drawer to the closed position. NOTE Check for ink accumulation on the underside at the end of each day. If ink is left to long it will dry and be very difficult to remove.

  • Page 179: Maintain White Ink

    Maintain White Ink Maintain White Ink Introduction Printers with the White Ink Option require maintenance to ensure that the white printheads function properly. White ink is re-circulated in the system to limit any settling of the ink. For this to take place, the printer must be left powered On at all times. A new white ink bag must be gently agitated before it is connected and then once a day thereafter.

  • Page 180: Clean Printheads

    Clean Printheads Clean Printheads Introduction Ink tends to accumulate on the bottom of the printhead nozzles and must be cleaned off on a regular basis. Clean printheads at least once a week and more often if needed. IMPORTANT To maintain print quality it is very important to swab the printheads once a week, or more frequently, if required.
  • Page 181 Clean Printheads 4. Dip the foam end of the swab in the small container of flush solution. Use the lip of the container to wipe away any excess flush from the swab. IMPORTANT Keep swabs clean prior to use. Do not dip a used swab in the flush solution. Do not let the seam on the foam contact the bottom of the printhead.
  • Page 182 Clean Printheads 8. Use a new dry swab to clean around the openings for the printhead. Run the swab around the perimeter of the opening. See path in figure below. 9. Use the tip of the swab for the short ends. Turn the swab to the seam side to clean the long ends. Take special care to remove ink from the gap between the metal plates of the printhead and carriage base plate.

  • Page 183: Replace The Uv Led Unit Filter

    Replace the UV LED unit Filter Replace the UV LED unit Filter Introduction The printer has two UV LED units, one on each side of the carriage, to cure the UV ink during printing. The filters in these UV LED units have a limited lifetime and must be replaced by the operator to prolong the life of the unit and maximize curing efficiency.
  • Page 184 Replace the UV LED unit Filter 3. Repeat steps 1 and 2 to replace the filter in the opposite UV LED unit. Chapter 9 - Maintenance...

  • Page 185: Remove Ink From The Table

    Remove Ink from the Table Remove Ink from the Table Introduction This section describes how to remove both cured and uncured ink from the printer vacuum table. It also describes how to unplug a vacuum hole on the table. Equipment: Lint-free absorbent clothes Nitrile Gloves and wrap-around safety glasses Isopropyl alcohol (95% pure)

  • Page 186: Empty Ink Waste Trays

    Empty Ink Waste Trays Empty Ink Waste Trays Introduction There are two waste trays. The Purge Waste Tray is located under the Maintenance station. It catches ink purged from either Manual maintenance or Automated printhead maintenance. The Spit Waste Tray is located below the ink spit catcher. It accumulates waste ink from printhead spitting.
  • Page 187 Empty Ink Waste Trays • An empty semi-transparent 1.0 litre plastic container for the Spit Waste tray • An empty semi-transparent 5 litre plastic container for the Purge Waste tray • Two plastic funnels: one small and one large (see photos) •...
  • Page 188 Empty Ink Waste Trays 6. Wait for all of the waste ink to drain. If necessary, empty or use a second waste container. NOTE Tip: If ink has dried on the waste valve from previous draining, it may be necessary to carefully use a significant amount of force to open the valve..
  • Page 189 Empty Ink Waste Trays 11. Rotate the spit tray waste valve knob counter-clockwise until the white line is horizontal and the ink begins to flow out. 12. When the ink stops dripping out, rotate the spit tray waste valve knob clockwise until it is fully closed and the white line is vertical.

  • Page 190: Clean Uv Led Unit Quartz Window

    Clean UV LED Unit Quartz Window Clean UV LED Unit Quartz Window Introduction Dust and other debris as well as ink mist can accumulate on the UV LED unit windows. There is a quartz window below each of the two sets of UV LED units. When to do Inspect and clean the UV LED unit windows once a month.

  • Page 191: Fill The Coolant Bottle

    Fill the Coolant Bottle Fill the Coolant Bottle Introduction Coolant is a used to maintain the temperature of the ink in the printheads. It is important to check the coolant bottle, located in the Primary Ink Bay, to see if the level is low. Keep the coolant level up to ensure proper ink temperature.

  • Page 192: Clean The Carriage Rails

    Clean the Carriage Rails Clean the Carriage Rails Introduction Dust and debris can accumulate on the carriage rails, which run along the length of the gantry. The bearings that run on the rails are equipped with shields that are designed to keep debris from entering the bearing housing.

  • Page 193: Change Ink Filter

    Change Ink Filter Change Ink Filter Introduction Each ink colour has a filter that removes any particulate matter from the ink as it is pumped from the ink bag to the printheads. The ink filters are located in an enclosure below the ink bays with each filter positioned below its ink bag.
  • Page 194 Change Ink Filter [90] Remove Ink bag coupler 2. Push on the top of the ink filter enclosure door and it will flip forward to open and provide access to the filters. [91] Remove Ink Filter Enclosure Cover Chapter 9 - Maintenance...
  • Page 195 Change Ink Filter 3. Locate the bleed tube valve on the top of the ink filter you are going to change and wrap a lint- free cloth around the end of the bleed tube of the ink filter to catch any ink that may spray out when you release the pressure in the next step.

  • Page 196: Bleed An Ink Filter

    Bleed an Ink Filter Bleed an Ink Filter Introduction Ink filters contain air that must be released. Although, you can select Done or Postpone even if the task is not complete, it is in your best interest to follow the recommended schedule. If you don't bleed the filters you will see poor image quality.
  • Page 197 Bleed an Ink Filter Procedure 1. Push on the top of the ink filter enclosure door and it will flip forward to open and provide access to the filters. [93] Open the Ink Filter Enclosure Cover 2. Locate the bleed tube valve on the top of the ink filter you are going to bleed (the cap that holds it in place indicates the colour of the ink line into that filter).
  • Page 198 Bleed an Ink Filter 5. Once ink has been drawn into the syringe (it may spring back due to the vacuum in the syringe), release the plunger slowly, close the stopcock, disconnect the syringe, and carefully discard the ink into a waste bucket. IMPORTANT The same syringe can be used to bleed all the ink channels if they are done in succession.

  • Page 199: Roll Media Option Maintenance

    Roll Media Option Maintenance Roll Media Option Maintenance RMO Maintenance Guidelines Introduction This section provides information about what is required for proper RMO maintenance and cleaning. NOTE Any time there is any foreign matter or debris on the platen or the capstan it must be removed immediately.

  • Page 200: Clean The Rubber Capstan

    Clean the Rubber Capstan Clean the Rubber Capstan Introduction The capstan is a rubber-coated roller that helps to track and guide the media position. The capstan must be kept clean and its rubber surface free of blemishes or defects to ensure accurate media transport and optimal print quality.

  • Page 201: Remove Stains

    Remove Stains How to Remove Solid Debris Procedure 1. Dust the surface of the capstan using a Swiffer or other lint-free brush or cloth. Surface may be brushed in any direction. [94] Remove lint, dust, paper particles and debris Remove Stains Supplies Needed: Rubber gloves, soap, hot water, and lint-free cloth.
  • Page 202 Remove Stains 4. Allow adequate time for the capstan to dry. NOTE If scrubbing action leaves debris on the surface, wait for the surface to dry completely, then follow the procedure listed above for “Removing Solid Debris”. Chapter 9 - Maintenance...

  • Page 203: Remove Uncured Ink On The Capstan

    Remove Uncured Ink on the Capstan Remove Uncured Ink on the Capstan Before you begin Supplies needed: • Nitrile gloves, • safety goggles with side shields, • several absorbent clothes and • Isopropyl Alcohol (95% pure). Procedure 1. Put on gloves and goggles. [95] Ink Spill on Capstan Chapter 9 - Maintenance...
  • Page 204 Remove Uncured Ink on the Capstan 2. Wipe up the majority of the ink by dipping with the absorbent cloth. [96] Wipe up ink with cloth 3. Wet a new absorbent cloth with isopropyl alcohol and wipe up the remaining ink. [97] Wet fresh cloth with isopropyl alcohol NOTE It may be difficult to tell whether or not all the ink has left the surface.
  • Page 205 Remove Uncured Ink on the Capstan [98] Wipe up remainder of ink 4. Allow adequate time for capstan to dry. NOTE If the scrubbing action leaves fibres from the cloth on the surface, wait for the surface to dry completely, then follow the procedure listed above for Removing Solid Debris. When the capstan is kept clean and its rubber surface is free of stains or defects, you are ensured of accurate media transport and optimal print quality.
  • Page 206 Remove Uncured Ink on the Capstan Chapter 9 - Maintenance...

  • Page 207: Troubleshooting And Support

    Chapter 10 Troubleshooting and Support...

  • Page 208: Troubleshooting Overview

    Troubleshooting Overview Troubleshooting Overview Introduction This section covers general problems that may occur with the printer. Malfunctions that trigger system error messages can be caused by human error, a system malfunction, an interface cable malfunction, mechanical printer malfunction and/or printer firmware failure. Basic Troubleshooting Troubleshooting helps you locate the source of errors and fix common problems that can arise during printing.

  • Page 209: Enable The Remote Service Connection

    Enable the Remote Service connection Enable the Remote Service connection Introduction You have to enable the Remote Service connection to enable automatic software updates and to enable Remote Assistance. Procedure 1. On the operator panel click on [Settings] →[Network connection]. Chapter 10 - Troubleshooting and Support...
  • Page 210 Enable the Remote Service connection 2. Use the on-screen keyboard to enter the proxy settings and proxy authentication settings to allow the Arizona printer to access locations outside the company network. Chapter 10 - Troubleshooting and Support...
  • Page 211 Enable the Remote Service connection 3. Click on [Remote Service] and tick the checkbox [Enable connection] to allow the Arizona printer to connect to the Remote Service server. 4. The status should now change to 'Connected'. NOTE If the status remains 'Not connected' do the following. 1.

  • Page 212: Configure Remote Assistance

    Configure remote assistance Configure remote assistance Introduction Enable and configure remote assistance to give the service organization access to your system. The service technician is then able to operate your system and provide assistance remotely. Before you begin Enable the Remote Service Make sure you have enabled the Remote Service connection (see connection on page 209).

  • Page 213: Install Software Updates With Remote Service

    Install software updates with Remote Service Install software updates with Remote Service Introduction You can download and install software updates when they are available for your printer. The back office uses Remote Service communication to release software updates. Before you begin •...
  • Page 214 Install software updates with Remote Service 2. When a new software update package is available click on [Install]. Chapter 10 - Troubleshooting and Support...

  • Page 215: Install Software Updates (Without Remote Service)

    Follow the procedure below when you receive a notification, from your local service representative that a software version is available. Procedure 1. Visit https://graphiplaza.cpp.canon. 2. Go to [Printer Support Customer]. 3. Select your Arizona printer model.
  • Page 216 Install software updates (without Remote Service) 7. Go to http://[Network name]:8080/ to navigate to your Arizona printer, e.g. in the example below the printer address is http://AZ6563:8080/. 8. The printer web page opens. Select [Update software]. 9. On the software upload page select [Browse] and navigate to the unzipped software update package (step 5).
  • Page 217 Install software updates (without Remote Service) 11. On the operator panel click on [Updates]. 12. The new software update package will be available. Click on [Install]. Chapter 10 - Troubleshooting and Support...
  • Page 218 Install software updates (without Remote Service) Chapter 10 - Troubleshooting and Support...

  • Page 219: Chapter 11 Regulation Notices

    Chapter 11 Regulation Notices...
  • Page 220 Radio Interference suppression (all countries except USA) • Warning (CISPR11/EN55011): Operation of this equipment in a residential environment could cause radio interference. FCC (USA) • This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
  • Page 221 Internal controller 200 mAh Lithium • Caution: Canon does not accept any liability for any damage or consequences, if the batteries are removed by persons other than Canon service personnel. Battery labelling (United Kingdom; England, Scotland and Wales) • This product contains a battery. Please do not remove the battery. If the battery needs replacement, this should be done only by skilled service technicians who are aware of the removal instructions provided by Canon.
  • Page 222 To find out more about recycling schemes for batteries and accumulators available in your area, please contact your local city office, waste authority or waste disposal facility. For more information regarding the return and "http://www.canon-europe.com/ recycling of waste batteries and accumulators, please visit: sustainability/approach"...
  • Page 223 WEEE products, please visit or write to us at cipl.ewaste@canon.co.in. Also, this product complies with the "E-Waste (Management) Rules, 2016" and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 % by weight and 0.01 % by weight for Cadmium, except for the exemptions set in Schedule II of the Rule.
  • Page 224 - Decision No.4693/QD-BCT correcting Circular 30/2011/TT-BCT. For the statement on Canon Marketing Vietnam website, please see the last paragraph on the "http://www.canon.com.vn/personal/web/company/about/" web page of the following URL: REACH compliance (EEA including Switzerland) •...
  • Page 225 Acoustic noise emission (All countries) • Sound pressure (LpA = 71 dB(A)) is used to characterise the sound level that will be experienced at operator position and is defined as the dynamic variation of the static pressure of air measured in force per unit area. Sound pressure is normally represented in decibels [dB]. Typical values are a sound pressure level of 0 dB, which is the average threshold of human hearing, 60 to 70 dB for normal conversation, 110 dB at an extremely loud music concert and 150 dB for the noise of a jet engine at close range.
  • Page 226 CE Declaration of Conformity (EEA including Switzerland) Chapter 11 - Regulation Notices...
  • Page 227 UKCA Declaration of Conformity (United Kingdom; England, Scotland and Wales) Chapter 11 - Regulation Notices...
  • Page 228 Chapter 11 - Regulation Notices...

  • Page 229: Application Information

    Appendix A Application Information...

  • Page 230: Application Resources On Our Website

    Introduction There are many resources available on our website: Application Hints and Tips, Media Recommendations, Media Profiles, Customer Application Bulletins, and more. To access this "https://graphiplaza.cpp.canon/" information, navigate to: There is useful information about printing on various media. The website also contains useful information about all recommended media and consumables.

  • Page 231: Index

    Index Index Install software updates without Remote Service..............215 power..............65 Ionization............114, AC power plug............Ionizer bar............. 114, Alphanumeric input..........44 Maintenance............Batch job nesting............78 Maintenance Station........40, Beacon Light Status..........Measurement Units..........55 Media Adhesion............82 Media shaft............. Media Storage............Carriage Collision........... Media Storage ............Carriage Guard............
  • Page 232 Index Configure............Remote Service Enable connection..........209 hardware............86 RMO media size supported........specifications..........88 Safety Data Sheets..........safety interlock system.......... SDS (Safety Data Sheets)........Software updates......... 213, Special Prints............Specifications............13 Static and Humidity........114, Static Suppression........114, Thermal Expansion..........Training..............Upgrade..............42 User Interface Settings...........55 UV Flush..............
  • Page 234 Canon Canada Inc. canon.ca Canon Europe Ltd canon-europe.com Canon Latin America Inc. cla.canon.com Canon Production Printing Australia Pty. Ltd. anz.cpp.canon Canon China Co., Ltd. canon.com.cn Canon Singapore Pte. Ltd. sg.canon Canon Hongkong Co., Ltd. hk.canon © 2021 - 2022 Canon Production Printing...

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