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Sprint Worldwide Wireless Service
With your phone and global roaming service from Sprint Worldwide
make phone calls and use wireless data services around the globe on compatible CDMA and
GSM/UMTS networks.
Activate Sprint Worldwide Service on Your Account
Before using your phone in global roaming mode, you must activate Sprint Worldwide service.
To activate Sprint Worldwide service:
Chat with or email an international support rep by visiting sprint.com/international. Click
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Traveling with a Sprint Device and then click the Chat with us or Email us link on the right
side of the screen.
– or –
Call Sprint Worldwide Customer support at 1-888-226-7212.
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Enable Global Roaming Mode
Your phone is designed to enter global roaming mode automatically when you activate your Sprint
Worldwide service, meaning that it should automatically connect to an appropriate CDMA network
or GSM/UMTS network when you travel. You may also set global roaming options through the
settings menu.
To set your global roaming options manually:
Press
and tap
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Mode.
To allow connections to CDMA or LTE networks only, tap CDMA or LTE/CDMA.
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To allow connections to GSM or UMTS networks only, tap GSM/UMTS.
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To allow connections to available CDMA, LTE, or GSM/UMTS networks, tap Automatic.
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(This is the recommended setting.)
Make and Receive Worldwide Calls
When travelling on international networks, you can place and answer calls as you would on the
Sprint network (see Make Phone Calls and Receive Phone Calls), although some additional
Sprint Worldwide Wireless Service
> Settings > More settings > Mobile networks > Network
SM
Wireless Service, you can
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