Table of Contents Get Started Your Phone at a Glance Set Up Your Phone Activate Your Phone Complete the Setup Process Set Up Voicemail Sprint Account Information and Help Sprint Account Passwords Manage Your Account Sprint Support Services Phone Basics Your Phone’s Layout Key Functions S Pen Overview Understanding the S Pen Removing the S Pen from your Phone Use the S Pen Air View Quick Command Turn Your Phone On and Off Turn Your Screen On and Off Multi Window Enable Multi Window Display Multi Window Work With Multi Window Touchscreen Navigation Your Home Screen Create Shortcuts Add and Remove Primary Shortcuts Add and Remove Widgets Extended Home Screens Recent Apps Status Bar and Notification Panel...
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Quick Settings Notification Panel Settings Enter Text Text Input Methods Google Voice Typing Samsung Keyboard Swype Tips for Editing Text Phone Calls Make Phone Calls Call Using the Keypad Call from Logs Call from Contacts. Call a Number in a Text Message Call a Number in an Email Message Call Emergency Numbers Receive Phone Calls Answer an Incoming Call Mute the Ringing Sound Reject an Incoming Call Reject a Call with a Text Message Voicemail Voicemail Setup Voicemail Notification Retrieve Your Voicemail Messages Visual Voicemail Set Up Visual Voicemail Review Visual Voicemail Listen to Multiple Voicemail Messages Visual Voicemail Options Configure Visual Voicemail Settings Change Your Main Greeting via the Voicemail Menu Edit the Display Name via the Voicemail Menu Phone Call Options Options While on a Call Caller ID Call Waiting...
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Conference Calling Call Forwarding Logs View Logs Logs Options Clear Logs Speed Dials Contacts Get Started With Contacts Access Contacts Contacts Options Add a Contact Save a Phone Number Edit a Contact Add or Edit Information for a Contact Assign a Picture to a Contact Assign a Ringtone to a Contact Link a Contact Delete a Contact Add Contacts to Favorites Add Facebook Content to Your Contacts Create Groups Share a Contact Contacts Settings Accounts and Messaging Google Account Create a Google Account Sign In to Your Google Account Access Gmail Send a Gmail Message Samsung Account Email Add an Email Account Add a Microsoft Exchange ActiveSync Account Compose and Send Email Reply or Forward Email Manage Your Email Inbox...
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Delete an Email Account Text and Multimedia Messages Send a Message Messaging Settings Social Networking Accounts Facebook YouTube Hangouts Google+ Apps and Entertainment DivX DivX Legal Information Locate Your VOD Registration Number Register Your DivX Device for VOD Playback of Purchased Movies Google Play Store App Find and Install an App Create a Google Wallet Account Open an Installed App Uninstall an App Google Maps Music Sprint Music Plus Music App Google Play Music Google Play Books Google Play Games Google Play Movies & TV Google Play Newsstand Sprint TV & Movies Group Play Flipboard NASCAR Mobile Paper Artist Google Play Newsstand Web and Data Wi-Fi Turn Wi-Fi On and Connect to a Wireless Network...
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Connect to a Different Wi-Fi Network Data Services (Sprint 3G and 4G) Your Data Services User Name Launch the Browser 4G Services Virtual Private Networks (VPN) Prepare Your Phone for VPN Connection Set Up Trusted Credential Storage Add a VPN Connect to a VPN Disconnect from a VPN Internet Camera and Video Take Pictures Picture Options Share Pictures with Auto Share Shot Record Videos Video Options Gallery View Photos and Videos Zoom In or Out on a Photo Working with Photos Share Photos and Videos Photos Tools and Calendar Calendar Add an Event to the Calendar Event Alerts Use the Calendar Erase Events Clock Calculator Drive S Note S Suggest Transfer Files Between Your Phone and a Computer My Files...
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Dropbox Download the Desktop Application Access Dropbox on Your Device Manually Upload a Picture to Dropbox Voice Services S Voice Voice Recorder Bluetooth Turn Bluetooth On or Off The Bluetooth Settings Menu Connect a Bluetooth Headset or Car Kit Reconnect a Headset or Car Kit Disconnect or Unpair from a Bluetooth Device Send Information Using Bluetooth Receive Information Using Bluetooth microSD Card Insert a microSD Card Remove a microSD Card View microSD Card Memory Format the microSD Card Unmount a microSD Card Update Your Phone Back up Information Before Updating Your Phone Update your Phone Sprint Worldwide Wireless Service Activate Sprint Worldwide Service on Your Account Your Phone’s SIM Card for International GSM Roaming Enable Global Roaming Mode Make and Receive Worldwide Calls Sprint International Voicemail Service Set Up Your Voicemail Access Number for International Use Access Your Voicemail Internationally International Voicemail Troubleshooting International Data Roaming Get Started With Sprint Worldwide Data Services Access Email and Data Services Internationally on GSM/UMTS Networks Access Email and Data Services Internationally on CDMA Networks...
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International Roaming Status Messages Contact Sprint for Assistance with International Service Settings Wi-Fi Settings Turn Wi-Fi On or Off Configure Wi-Fi Settings Other Wi-Fi Settings Wi-Fi Direct Hotspot Settings Allowed Devices Bluetooth Settings Turn Bluetooth On or Off Configure Bluetooth Settings Data Usage Settings More Networks Settings Airplane Mode Default Messaging App Printing Mobile Networks Tethering Roaming NFC Settings Turn NFC On or Off Android Beam Tap and Pay S Beam Settings Turn S Beam On or Off Nearby Devices Settings Screen Mirroring Settings Lock Screen Settings Display Settings Wallpaper Notification Panel Multi Window Page Buddy Screen Mode...
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Brightness Auto Rotate Screen Screen Timeout Daydream Font Style Font Size Touch Key Light Duration Show Battery Percentage Auto Adjust Screen Tone LED Indicator Settings Sound Settings Volume Vibration Intensity Ringtones Vibrations Notifications Vibrate When Ringing Dialing Keypad Tone Touch Sounds Screen Lock Sound Haptic Feedback Emergency Tone Samsung Applications Settings Samsung Keyboard Sound Settings HDMI Audio Output Sound Settings Home Screen Mode Settings Call Settings Call Rejection Set Up Call Rejection Messages Answering/Ending Calls Turn Off Screen During Calls Call Alerts Call Accessories Ringtones and Keypad Tones Personalize Call Sound Noise Reduction Increase Volume In Pocket viii...
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US Dialing International Dialing TTY Mode DTMF Tones Voicemail Settings Voice Privacy Blocking Mode Settings Hands-free Mode Settings Power Saving Mode Settings Accessories Settings Accessibility Settings One-handed Operation Language And Input Settings Choose a Default Language Set a Default Input Method Google Voice Typing Settings Samsung Keyboard Settings Swype Settings Voice Search Settings Text-to-speech Options Pointer Speed Motion Settings Smart Screen Settings Smart Stay Smart Rotation Voice Control Settings S Pen Settings Accounts Settings Add an Account Backup Options Location Settings Security Settings Encryption Passwords Device Administration Security Update Service Credential Storage...
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Application Manager Settings Battery Settings Storage Settings Date and Time Settings Activate This Device System Update Settings About Device Settings Copyright Information Index...
Get Started The following topics give you all the information you need to set up your phone and Sprint service the first time. Your Phone at a Glance The following illustration outlines your phone’s primary external features. Set Up Your Phone You must first install and charge the battery to begin setting up your phone. 1. Install the battery Using the slot on the upper left side of the battery cover, gently lift the cover off the phone. Get Started...
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Insert the battery, contacts end first, and gently press the battery into place. Replace the battery cover, making sure all the tabs are secure and there are no gaps around the cover. Note: When you insert the battery, your phone may power on automatically. 2. Charge the battery. Insert the USB cable into the power adapter. Plug the USB connector into the charger/accessory jack on the bottom of your phone. Plug the AC adapter into an electrical outlet and charge your battery. Fully charging a battery may take up to three hours. Get Started...
Activate Your Phone Follow these instructions to activate your phone. Depending on your account or how and where you purchased your phone, it may be ready to use or you may need to activate it on your Sprint account. If you purchased your phone at a Sprint Store, it is probably activated and ready to use. If you received your phone in the mail and it is for a new Sprint account or a new line of service, it is designed to activate automatically. When you turn the phone on for the first time, you should see a Hands Free Activation screen, which may be followed by a PRL Update screen and a Firmware Update screen. Follow the onscreen instructions to continue. If you received your phone in the mail and you are activating a new phone for an existing number on your account (you’re swapping phones), you can activate on your computer online or directly on your phone. Activate on your computer: Go to sprint.com/activate and complete the online instructions to activate your phone. Activate on your phone: Turn on your new phone. (Make sure the old one is turned off.) Your phone will automatically attempt Hands-Free Activation. Tap Activate to override auto-activation and start the manual activation wizard. Follow the onscreen prompts to complete the activation process.
Google Account right from your phone. You can also skip signing in to your Google Account, or sign in later. Google and your location: Select Google location service preferences. This phone belongs to: Enter your First and Last name, to personalize features and apps. Samsung account: Some apps and features use your Samsung account. Sign in to your Samsung account, or follow the prompts to create a new account. Dropbox: Dropbox provides Web-based “cloud” storage, so you can save your photos and videos. You can create a new account here, or sign in to your existing Dropbox account. Learn about key features: Tap a feature to learn about it, and tap the ON/OFF switch beside a feature to turn it on or off. Get Started...
Device name: Your device name is how you and other devices identify your phone, such as when sharing via Bluetooth or Wi-Fi Direct. If you want to use a different name, tap the field and enter a name. 2. Tap Finish to complete setup. You may see a series of informational or update screens. Follow the prompts to continue. Note: During or after setup, you may see a Sprint Connections Optimizer notice. Read the notice and then touch I Agree to allow your phone to connect automatically to the best available data network, including Wi-Fi. To turn Connections Optimizer off at any time, touch > Settings > Connections > More networks > Mobile networks > Connections optimizer. Tap the check box beside Sprint Connections optimizer to enable or disable the option. See Mobile Networks for details. Set Up Voicemail You should set up your Sprint Voicemail and personal greeting as soon as your phone is activated. Always use a password to protect against unauthorized access. Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off. 1. Press and tap Phone. 2. Touch and hold to dial voicemail.
Sprint Account Passwords As a Sprint customer, you enjoy unlimited access to your personal account information, your voicemail account, and your data services account. To ensure that no one else has access to your information, you will need to create passwords to protect your privacy. Account User Name and Password If you are the account owner, you will create an account user name and password when you sign on to sprint.com/mysprint. (Click Sign in/Register and then click Sign up now! to get started.) If you are not the account owner (if someone else receives the bill for your Sprint service), you can get a sub-account password at sprint.com/mysprint. Voicemail Password You’ll create your voicemail password when you set up your voicemail. See Voicemail Setup for more information on your voicemail password. Data Services Password With your Sprint phone, you may elect to set up an optional data services password to control access and authorize Premium Service purchases. For more information, or to change your passwords, sign on to sprint.com/mysprint. Manage Your Account Manage your Sprint account from your computer, your Sprint phone, or any other phone. Online: sprint.com/mysprint Access your account information. Check your minutes used (depending on your Sprint service plan). View and pay your bill. ...
1. Press and then tap Phone. 2. Do any of the following: Tap to access Sprint Zone and a summary of your Sprint service plan or to get answers to other questions. Tap to make a payment. Tap to check minute usage and account balance. Note: Press and then tap Apps > Sprint Zone to access the Sprint Zone app from your phone. Sprint Support Services Sprint 411 and Sprint Operator Services let you easily access information and calling assistance from your Sprint phone. Sprint 411 Sprint 411 gives you access to a variety of services and information, including residential, business, and government listings; movie listings or showtimes; driving directions, restaurant reservations, and major local event information. You can get up to three pieces of information per call, and the operator can automatically connect your call at no additional charge. There is a per-call charge to use Sprint 411, and you will be billed for airtime. ...
Phone Basics Your phone is packed with features that simplify your life and expand your ability to stay connected to the people and information that are important to you. The following topics will introduce the basic functions and features of your phone. Your Phone’s Layout The following illustrations outline your phone’s basic layout. Key Functions The following list defines the features in the above illustrations. LED indicator glows or blinks in different colors to show status when the screen is turned off. The LED glows red when charging, and blinks red when the battery is low; b links blue when a notification has arrived, or when you are recording voice; and glows green when the battery is fully charged and the phone is attached to a charger. Earpiece allows you to hear the caller. Touchscreen displays all the information needed to operate your phone. Menu Key allows you to access a menu from most of your phone’s screens. Phone Basics...
Home Key returns you to the home screen. Press and hold to open the recently used applications window, and access Task Manager and Google Search. Back Key lets you return to the previous screen, or close a dialog box, options menu, the Notification panel, or onscreen keyboard. Front Camera a llows you to take pictures and videos of yourself. Proximity and Light Sensors detect the presence of objects near the phone, such as when using motion settings. For example, while talking on the phone the sensor detects when it’s near your ear and turns off the screen to prevent accidental key presses. Power/Lock Key lets you turn the phone on or off, turn the screen on or off, or lock the screen. Press and hold for a Device options menu, where you can turn the phone off or restart it, or for easy access to Airplane mode, and to Mute, Vibrate, and Sound modes. Camera lets you take pictures and videos. Speaker lets you hear the different ringtones and sounds. The speaker also lets you hear the caller’s voice in speakerphone mode. S Pen allows you to input information and interact with your phone. Microphone allows other callers to hear you during phone calls, and captures sound during recording. Charger/Accessory Jack allows you to connect the phone charger/USB cable (included). Volume Key adjusts the volume of your phone’s sounds. From the home screen, press to adjust ...
Annotate documents (Word, Excel, PPT, PDF). Write a note on the back of a picture. Access S Note quickly from the lock screen. The following list defines the features listed in the illustration. Pen Button: Press the Pen button to add functionality to the S Pen. Stylus Tip: Tap, write, or draw on the screen. Removing the S Pen from your Phone The S Pen is stored in your phone to keep it protected and easy to locate. Slide S Pen from your phone using the notch on the end of the S Pen. Phone Basics...
Use the S Pen Learn about using the S Pen. Go back: To move to a previous screen, hold the S Pen button and draw on the screen. Display a menu: To display the menu from any screen, hold the S Pen button and draw on the screen. Launch S Note Lite: Launch S Note Lite from any screen to take notes or jot down ideas. To open S Note Lite, hold the S Pen button and double-tap the screen. Capture a screen: To save a copy of a screen, hold the S Pen button and press and hold the S Pen anywhere on the screen. The screen capture displays, so you can use S Pen to draw or write on it. Write on the back of a picture: Write a note on the back of a picture, to add detail to your memories. In Gallery, select a picture, and then tap > Photo note. Select text: Press and hold the S Pen button, and then touch and drag the S Pen over the text to select.
Air View Hover S Pen over the screen to preview content, or view information about an item on the screen. For example: Hover over an email in a list to preview the message before opening it Hover over a photo album to preview the contents, or see a picture enlarged. Hover over the timeline during video playback to preview and navigate to specific scenes. In S Planner, hover over dates and events to see details Hover over an icon or screen button to view the item’s title. Note: For more information about Air View, and to configure settings, press and then tap > Settings > My device > S Pen > Air View. Quick Command Multitask like never before. You can use Quick Command for many tasks, including: Launch Quick Command from any screen, to hand-write tasks. Use S Pen to draw a Quick Command to launch a feature, or draw a Quick Command followed by a keyword to personalize the command. For example, draw a question mark “?” to search the Internet, or draw a question mark followed by a search term to search on the term. Launch Quick Command To launch Quick Command, press and hold the S Pen button and swipe upwards on the screen. Note: To configure Quick Command settings, press and then tap > Settings > My device > S Pen > Quick Command settings. Turn Your Phone On and Off The instructions below explain how to turn your phone on and off.
Turn Your Phone Off 1. Press and hold the Power/Lock Key. 2. Tap Power off > OK to power the phone off. Turn Your Screen On and Off You can turn the screen off when not in use and turn it back on and unlock it when you need it. Turn the Screen Off When Not in Use To quickly turn the screen off, press the Power/Lock Key. To save battery power, the phone automatically turns off the screen after a certain period of time when you leave it idle. You will still be able to receive messages and calls while the phone’s screen is off. Note: For information on how to adjust the time before the screen turns off automatically, see Screen Timeout. Turn the Screen On and Unlock It 1. ...
Display Multi Window After you enable Multi window in Display settings, you can control whether Multi window displays on the screen, for easy access to its features. When Multi Window is enabled, it displays on the left side of the screen by default. You can drag the tab along the side of the screen, or tap the tab to open Multi Window, and then drag Multi window to another edge of the screen (top, bottom, or side). Touch and hold the Back Key. Work With Multi Window After enabling Multi Window, you can use it to run two apps at the same time. You can launch apps from Multi window, or drag an app to the screen to run multiple apps at the same time. The apps display together on a split screen. You can switch between the apps, adjust the size of their display on the screen. You can also use these Multi Window options: Launch Multiple Apps: When you drag an app from Multi window on top of an open app, both apps display in a split window. While using one app, touch the tab to display Multi Window, and then touch and drag an app to the screen. Adjust the Size of Apps in Multi Window: While using Multi Window, you can adjust the size of the two apps on the screen. Touch and drag ...
Tap > to choose a different app. Close an app: Close one app, and make the other full-screen. Tap > Touchscreen Navigation Your phone’s touchscreen lets you control actions through a variety of touch gestures. When you want to type using the onscreen keyboard, select items onscreen such as application and settings icons, or press onscreen buttons, simply tap them with your finger. Touch and Hold To open the available options for an item (for example, a contact or link in a Web page), touch and hold the item. Phone Basics...
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Swipe or Slide To swipe or slide means to drag your finger vertically or horizontally across the screen. Phone Basics...
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Drag To drag, touch and hold your finger with some pressure before you start to move your finger. While dragging, do not release your finger until you have reached the target position. Flick Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes. This finger gesture is always in a vertical direction, such as when flicking the contacts or message list. Phone Basics...
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Rotate For most screens, you can automatically change the screen orientation from portrait to landscape by turning the phone sideways. Phone Basics...
Note: The Auto rotate option must be enabled to allow the screen orientation to automatically change. To make this selection, press and then tap > Settings > My device > Display > Auto rotate screen. See Auto Rotate Screen for more information. Tip: You can also access the screen rotation setting from the Notifications screen. Pull down the Notification panel and tap Screen rotation to select or deselect the option. Pinch and Spread “Pinch” the screen using your thumb and forefinger to zoom out or “spread” the screen to zoom in when viewing a picture or a Web page. (Move fingers inward to zoom out and outward to zoom in.) Phone Basics...
Tip: Pinching any home screen will let you see thumbnails of all current home screens. Tap a thumbnail to go straight to another home screen. Your Home Screen The home screen is the starting point for your phone’s applications, functions, and menus. You can customize your home screen by adding application icons, shortcuts, folders, widgets, and more. The home screens cycle through so that you can keep swiping in one direction and make it back to the home screen. The indicator on the screen lets you know your current screen position. Phone Basics...
Tip: Press to return to the main home screen from any other screen. Create Shortcuts Learn how to add, move, or remove items from the home screen. Add Shortcuts from the Applications Menu 1. Press to display the main home screen, and then swipe left or right to navigate to the desired screen. 2. Tap Apps to display applications, and then scroll to locate your desired application. 3. Touch and hold the application icon, and then drag it to a position on the home screen. 4. Release the shortcut to place it on the screen. Add Shortcuts from the Home Screen 1. Press to display the main home screen, and then swipe left or right to navigate to the desired screen. 2. Touch and hold an empty area of the home screen, and then tap Apps and widgets. 3. Touch and hold the application icon, and then drag it to a position on the home screen. 4. Release the shortcut to place it on the screen. Phone Basics...
Remove a Shortcut 1. Press to display the main home screen. 2. Touch and hold the desired shortcut to unlock it from its location on the current screen. 3. Drag the icon to the Remove icon and release it. As you place the shortcut into the trash, both items turn red. Note: Removing a shortcut does not delete the application, it simply removes the shortcut from the home screen. Add and Remove Primary Shortcuts Primary shortcuts appear at the bottom of the main home screen by default (Phone, Messaging, S Note, Internet, and Apps). You can change any of your primary shortcuts, except the Apps shortcut. You can also replace a primary shortcut with a folder. Note: Before replacing a primary shortcut, you must first add the replacement shortcut to the Home Screen. For more information, see Create Shortcuts. Add Primary Shortcuts 1. Press to display the main home screen. 2. Scroll the home screen to find the shortcut or folder you want to add as the new primary shortcut. 3. Touch and hold the new shortcut or folder, and then drag it to the empty space in the row of primary shortcuts. The new primary shortcut or folder will now appear on all home screens. Replace Primary Shortcuts 1. Press to display the main home screen. ...
Move a Primary Shortcut to the Home Screen 1. Press to display the main home screen. 2. Touch and hold the primary shortcut you want to move, and then drag it to an empty space on any home screen. Deleting Primary Shortcuts 1. Press to display the main home screen. 2. Touch and hold the primary shortcut you want to delete and then drag it to the Remove icon. As you place the shortcut into the trash, both items turn red. Add and Remove Widgets Widgets are self-contained applications that reside either in your Widgets tab or on the main or extended home screens. Unlike a shortcut, the Widget appears as an onscreen application. Widgets ® can include Contacts shortcuts, bookmarks, Facebook status windows, Gmail and email accounts, and many other types of apps. Add a Widget 1. Press to display the main home screen, and then navigate to the desired screen. 2. Touch and hold an empty area of the home screen, and then tap Apps and widgets > Widgets.
Extended Home Screens In addition to the main home screen, your phone supports up to six extended home screens to provide more space for adding icons, widgets, and more. To move an existing item to another home screen, touch and hold the icon or widget and then drag across the screen to move from the main screen to an extended screen. Note: You can have up to seven screens, including the main home screen. Add a Home Screen 1. Press to display the main home screen. 2. Pinch the screen to display home screen options. 3. Tap + to add a home screen. Tip: You can also add a home screen directly from another home screen. Touch and hold an empty area and then tap Page to add a screen. Remove a Home Screen 1. Press to display the main home screen. 2. Pinch the screen to display home screen options. 3. Touch and hold on a screen, and then drag it to the trash. Change the Order of Home Screens 1. Press to display the main home screen.
Status Bar and Notification Panel The Status bar at the top of the home screen provides phone and service status information on the right side and notification alerts on the left. To view notifications, open the Notification panel by touching and holding the Status bar and dragging it down. Status Icons Icon Description ® Bluetooth is on Bluetooth paired ® Wi-Fi active Smart screen enabled Vibrate Mute...
Icon Description New Gmail New message New voicemail Event USB connection Updates available Downloading Quick Settings Use Quick settings at the top of the Notification panel to control popular settings. Swipe your finger down from the Status bar at the top of the screen to display Notifications, and then tap a setting to turn the feature on or off. Swipe your finger right and left across the settings to see all the options. Tap at the top of the Notification panel to display more Quick settings. Notification Panel Settings From the Notification panel, you can select which features are available in the Notification panel, including brightness adjustment and Quick setting options. 1. Swipe your finger down from the Status bar at the top of the screen to display Notifications. 2. Tap Quick settings > Edit. To replace settings, touch and hold on a button, and drag it to a new position. You can drag buttons from the Available buttons area of the screen to a position in the Notification panel area, or from the Notification panel area to the Available buttons. To select whether or not to select brightness adjustment options from the Notification panel, check or uncheck the Brightness adjustment check box. Phone Basics...
Enter Text You can type on your device using the available touchscreen QWERTY keyboard, or by speaking your inputs. Text Input Methods Your device offers several text input methods. Google voice typing allows you to speak your entries. Samsung keyboard allows you to enter text by touching keys on a virtual QWERTY keyboard. Samsung keyboard includes optional predictive text, which matches your key touches to common words so you can select a word to insert it into your text. Swype™ lets you enter words by swiping across the virtual QWERTY keyboard. Instead of tapping each key, use your finger to trace over each letter of a word. You can also tap letters to enter words. Select a Default Text Input Method You can select a default Text Input Method from Settings, or choose one at any time while entering text. From Settings: Press and tap > Settings > My device > Language and input > Default.
Configure Google Voice Typing Press and tap > Settings > My device > Language and input, and then tap beside Google voice typing. Samsung Keyboard With Samsung Keyboard, it's easy to enter text, symbols, and numbers. Use Samsung Keyboard to Enter Text 1. From a screen where you can enter text drag down from the top of the screen to open the Notification panel, and then tap Choose input method > Samsung keyboard. 2. Tap keys to enter text. While entering text, use these options: If you make a mistake, tap to delete incorrect characters. Touch and hold to delete a whole word or field. ...
Access settings directly from the keyboard by touching and holding , and then tapping Note: For more information about Samsung Keyboard settings, see Samsung Keyboard Settings. Swype Swype lets you enter words by tracing over the letters on the virtual QWERTY keyboard. Instead of tapping each key, use your finger to trace over each letter of a word. You can also tap letters to enter words. Swype provides next-letter prediction and regional error correction, which can compensate for tapping the wrong keys on the virtual QWERTY keyboards. Note: The first time you use Swype, you’ll see an onscreen tutorial. Follow the prompts to see helpful tips on using Swype. Use Swype to Enter Text 1. From a screen where you can enter text drag, down from the top of the screen to open the Notification panel, and then tap Choose input method > Swype. 2. Swipe your finger continuously over the letters to form a word. As you swipe over letters, words matching your pattern display at the top of the Swype keyboard. To enter a word, lift your finger, or tap a word at the top of the keyboard. 3. While entering text, use these options: If you make a mistake, tap to delete a single character. Touch and hold to delete an entire word or field. By default, Swype starts with a capital at the beginning of text. Tap to start with a capital letter, or tap twice to enter all capitals. Tap to switch to a symbols keyboard, and then tap keys to enter symbols.
Tips for Editing Text These tips allow you to cut or copy selected text and paste it into a separate selected area. 1. In a text entry field, double-tap the text. 2. Touch and drag the sliders to highlight and select the desired text. 3. Tap an onscreen option from the Edit text menu bar. You can drag your finger along the menu bar to see all the options: Select all: Highlights all the text in the field. Cut: Removes the selected text and saves it to the clipboard. Copy: Copies the selected text to the clipboard. Translate: Launch S Translator to translate the selected text. (This option appears if you have downloaded and installed the S Translator app from the Samsung group of apps.) Paste: Insert the last copied or cut text into the current field. Clipboard: Display the clipboard to choose previously cut or copied text. Phone Basics...
Phone Calls With the Sprint National Network and your phone’s calling features, you can enjoy clear phone calls across the country. HD Voice™ Your phone is also HD voice enabled, which means you can enjoy unparalleled voice quality in areas with HD voice service. Experience the crystal clear difference of HD Voice from Sprint on calls between Sprint customers, each using an HD Voice enabled phone while in areas with available HD voice service. Note: Sprint HD Voice service is available in select markets. Visit sprint.com/coverage for more information. Make Phone Calls There are several convenient ways to place calls from your phone. Call Using the Keypad The most “traditional” way to place a call is by using the phone’s dialer screen. 1. Press and tap Phone. 2. Tap the number keys on the keypad to enter the phone number. 3. Tap to call the number. 4. To end the call, tap Options While Dialing While dialing a call with the keypad, tap for these options: Send message: Send a text message to the number you dialed. ...
Add wait: Insert a pause into the number you are dialing, to wait for input from you. This can be useful when storing numbers for automated phone menus. One-handed operation on/One-handed operation off: Move the keypad display to the left or right side of the screen, to make dialing with one hand easier. When On, you can tap the arrows to move the keypad to the right or left. Call settings: Configure call settings. For more information, see Call Settings. Call from Logs All incoming, outgoing and missed calls are recorded in Logs. You can place a call to numbers or contacts that display in this area. 1. Press and tap Phone. 2. Tap the Logs tab. A list of recent calls displays. 3. Tap a recent call, and then tap to dial the call. Tip: You can also swipe the entry from left to right to place a call, or from right to left to send a message. Call from Contacts. You can place calls directly from your Contacts list using either of the following procedures. Tip: You can also access Contacts from the Phone app. Tap Phone, and then tap the Contacts tab at the top of the screen. 1. Press and tap ...
1. Press and tap Messaging. 2. Open the message with the phone number and then tap the phone number. 3. On the pop-up menu, tap Call to dial the number. Call a Number in an Email Message While viewing an email or Gmail message, you can place a call to a number that is in the body of the message. 1. Press and tap Apps > Email. – or – Press and tap Apps > Gmail. 2. Open the message with the phone number and then tap the phone number. 3. The Phone screen displays, with the phone number automatically entered and ready to be dialed. To place the call, tap Call Emergency Numbers You can place calls to 9-1-1 even if the phone’s screen is locked or your account is restricted. Note: To call the 9-1-1 emergency number when the phone’s screen is locked, press to turn the screen on, and then touch Emergency call at the bottom of the lock screen. 1. ...
Important: Always report your location to the 9-1-1 operator when placing an emergency call. Some designated emergency call takers, known as Public Safety Answering Points (PSAPs), may not be equipped to receive GPS location information from your phone. Receive Phone Calls When you receive a phone call from a contact, the Incoming call screen appears and displays the caller ID icon, name, and phone number of the calling party. When you receive a phone call from someone who is not stored in Contacts, only the default caller ID icon and phone number appear on the Incoming call screen. Note: If your phone is turned off, all calls automatically go to voicemail. Answer an Incoming Call The following procedure shows you how to answer an incoming call. When the call comes in, touch and slide to the right to answer the call. Mute the Ringing Sound You can mute the ringtone without rejecting the call by doing either of the following. Press the Volume Key down. Place the phone face down on a level surface. See Motion Settings to display the settings required to mute incoming calls by turning over the phone. Reject an Incoming Call The following procedure shows you how to reject and incoming call. When the call comes in, touch and slide to the left. Reject a Call with a Text Message You can automatically reject an incoming call by sending a text message to the caller.
– or – Tap Create new message to compose a new text message. Voicemail The following topics outline your phone’s voicemail service. Note: Your phone also supports the Visual Voicemail app. For information on setting up and using Visual Voicemail, see Visual Voicemail. Voicemail Setup You should set up your voicemail and personal greeting as soon as your phone is activated. For information on setting up your voicemail, see Set Up Voicemail . Tip: For information on using the Visual Voicemail app, see Visual Voicemail. Voicemail Notification There are a couple of different ways your phone alerts you to a new voicemail message. By sounding the assigned ringer type. By displaying in the Notifications area of the Status bar when a new voicemail message is received. Note: When you are roaming off the network, you may not receive notification of new voicemail messages. It is recommended that you periodically check your voicemail by dialing 1 + area code + your wireless phone number. When your voicemail answers, touch , enter the password, and then touch . Roaming rates apply when you access voicemail while roaming off the network. Note: Your phone accepts messages even when it is turned off. However, your phone notifies you of new messages only when it is turned on and you are in a network service area. Retrieve Your Voicemail Messages You can review your messages directly from your wireless phone (using either traditional voicemail or Visual Voicemail) or from any other touch-tone phone. Note: You are charged for airtime minutes when you access voicemail from your wireless phone. Phone Calls...
Use Traditional Voicemail to Access Your Messages 1. Press and tap Phone. 2. Press and hold 3. Follow the system prompts to enter your voicemail password and manage voicemail. Use Visual Voicemail to Access Your Messages 1. Press and tap Apps > Voicemail. 2. Touch an entry to listen to the message. Note: You can also access Visual Voicemail from the Phone keypad by tapping Use Another Phone to Access Messages 1. Dial your wireless phone number. 2. When your voicemail answers, press the asterisk key on the phone (*), enter the password, and then press the pound key (#). ...
phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off. Note: To set up your traditional voicemail box, see Set Up Voicemail. 1. Press and tap Apps > Voicemail. 2. Touch Personalize now and follow the system prompts to: Create a password (part of standard voicemail). Record your name announcement. Record your greeting. Important: Voicemail Password – It is strongly recommended that you create a password when setting up your voicemail to protect against unauthorized access. Without a password, anyone who has access to your phone is able to access your voicemail messages. 3. Touch the Welcome to Voicemail message on the screen to play a brief explanation of the voicemail services. Review Visual Voicemail Visual Voicemail lets you easily access and select which messages you want to review. 1. Press and tap Apps > Voicemail. 2. Touch a message to review it. Tip: There are several icons at the bottom of the review screen for maintenance, storage, messaging, and other options. For an explanation of all your options, touch > Help. Listen to Multiple Voicemail Messages When you are done listening to a voicemail message you can easily access other voicemail ...
Visual Voicemail Options Your visual voicemail options appear as icons at the bottom of the voicemail review screen. 1. Press and tap Apps > Voicemail. 2. Touch a message to review it. The following options are available while reviewing a voicemail message: Call: Return the call. Share: Send the message via Wi-Fi Direct, Bluetooth share, Dropbox, Scrapbook, Messages, Gmail, Email, Voicemail, S Note, Hangouts, Google+, or Flipboard. Delete: Erase the selected message(s) from your Visual Voicemail. Reply: Respond to the message via text or voice message. Note: Not all options are available for all messages. Configure Visual Voicemail Settings The Visual Voicemail settings menu lets you access settings for notifications, pictures, greetings, and more. 1. Press and tap Apps > Voicemail. 2. Touch > Settings. Select an option to change its settings. Note: Voicemail settings can also be accessed by pressing and tapping > Settings > ...
3. Touch OK to connect to the voicemail system. Follow the prompts to change your current greeting. Edit the Display Name via the Voicemail Menu From your Visual Voicemail menu, you can quickly change the name or number attached to your voice messages. This name or number identifies you to recipients of your voicemail messages. 1. Press and tap Apps > Voicemail. 2. Touch > Settings > Display name. 3. Touch the existing identification field and enter a new identifying name or number (used to identify you to recipients of your voice messages). 4. Touch OK to save your information. Phone Call Options Your phone application provides many useful features and options to help you make the most of your calling experience. Options While on a Call While you’re on a call, you will see a number of onscreen options. Touch an option to select it. 1. Press and tap ...
Headset: Switch the call’s audio between the phone’s speaker/earpiece, and a paired Bluetooth headset. 3. You can also tap for options, including Contacts: Add the telephone number to a contact. S Note: Launch S Note, to create a note. For more information, see S Note. Message: Launch Messages, to send a message. ...
Conference Calling With Conference calling, also known as 3-way calling, you can talk to two people at the same time. When using this feature, the normal airtime rates will be charged for each of the two calls. 1. Press and tap Phone. 2. Tap the number keys to enter a phone number, and then tap 3. Once you have established the call, tap Add call and dial the second number. (This puts the first caller on hold and dials the second number.) 4. When you’re connected to the second party, tap Merge. If one of the people you called hangs up during your call, you and the remaining caller stay connected. If you initiated the call and are the first to hang up, all callers are disconnected. 5. To end the three-way call, tap Call Forwarding Call Forwarding lets you forward all your incoming calls to another phone number – even when your phone is turned off. You can continue to make calls from your phone when Call Forwarding is activated. Note: You are charged a higher rate for forwarded calls. To activate Call Forwarding: 1. Press and tap Phone. 2. Tap 3. Enter the area code and phone number to which you want your calls forwarded. 4. Tap . (You will hear a tone to confirm the activation of Call Forwarding.) To deactivate Call Forwarding: 1. ...
3. Tap . (You will hear a tone to confirm the deactivation.) Logs The Logs tab of the Phone application lists all recent incoming, outgoing, and missed calls. View Logs The following procedures will guide you through viewing your call logs list. 1. Press and tap Phone. 2. Tap the Logs tab to display the Logs list. To change the Logs view, tap > View. Tap All calls, Missed calls, Dialed calls, Received calls, or Rejected calls to filter the list. Logs Options The following procedures will guide you through accessing and understanding your call log options. To make a call from Logs, see Call from Logs. For additional options: 1. Press and tap Phone > Logs. 2. Touch and hold a listing to display the options list. Copy to dialing screen Add to contacts/View contacts Send number ...
1. Press and tap Phone > Logs. 2. Tap > Delete. 3. Tap Select all or tap individual entries to select them. 4. Tap Delete and then tap Delete to confirm. Speed Dials You can assign Speed dials to Contacts, to make dialing easier. You can assign Speed dials from 1-100. By default, Speed dial 1 is assigned to Voicemail, and cannot be reassigned. Assign Speed Dials 1. Press and tap Phone. 2. Tap > Speed dial setting. 3. Tap an unused Speed dial and then select a contact to assign it to the Speed dial. Remove Speed Dials 1. Press and tap Phone. 2. Tap > Speed dial setting.
Get Started With Contacts Before using Contacts, it’s best to learn a few basics. When you create a contact, you can choose to assign it to an account you have set up on your phone. The accounts depend on the accounts set up on your phone. Google contacts are synchronized between your phone and a Google Account you set up on your phone. If you have multiple Google Accounts set up on your phone, you’ll need to select an account when adding a contact. Microsoft Exchange ActiveSync contacts are synchronized between your phone and an ® ® Exchange Server or Microsoft Outlook account set up on your phone. Samsung account contacts are synchronized between your phone and your Samsung account, if you have a Samsung account set up on your phone. Device contacts are stored locally on the phone. Note: If the phone is ever reset to its factory parameters, contacts stored only on the device will be lost. Access Contacts There are a few ways to display Contacts. Press and tap Contacts. – or – Press and tap Phone > Contacts tab.
Contacts. 2. Tap t o display options, including: Delete: Select contacts to erase. Import/Export: Import or export contacts from the phone’s memory (USB storage), or from an optional, installed memory card (SD card, not included). You might have contacts stored in phone memory or on a memory card if you are moving from and old phone, or if you received them via Bluetooth from another device. Share namecard via: Choose contacts to share as namecards (vcards). Not all other devices support the use of vcards. Merge accounts: Combine device contacts with a Google or Samsung account. Accounts: Access an account that is set up on your phone, or set up a new account. Speed dial setting: Assign Speed dials to a contacts. Send message/email: Create a new text message or email, and select contacts as recipients. Contacts to display: Allows you choose contacts to display, from accounts set up on your phone, or other sources. Settings: Configure contact options, including whether to show only contacts with phone numbers and whether to list or display by first name or last name. There is also an option to specify how contacts are transferred to another device, either individually or as a full group. ...
Take picture: Take a new picture with the Camera. S Note: Choose an image from S Note. Tap the Name field and use the onscreen keyboard to enter the name. Tap for other name fields. Tap the Phone number field, and then enter the phone number. Tap to add another Phone number. Tap , and then choose a label for the number. Tap the Email address field, and then enter an email address. Tap to add another Email address. Tap , and then choose a label for the address Tap Groups to assign the contact to a group. Tap Ringtone to choose a ringtone to play for calls from the contact. Tap Message alert to choose a ringtone to play for new messages from the contact. Tap Vibration pattern to choose a vibration to play for new calls or messages from the contact. Tap Add another field to add new fields for the contact. 4. Tap Save to save the new contact. Save a Phone Number You can save a phone number to Contacts directly from the phone keypad.
Add or Edit Information for a Contact You can modify existing contact information to keep your information up-to-date. 1. Press and tap Contacts. 2. Tap a contact to display it, and then tap Edit. 3. Tap any field you want to change or add. See Add a Contact. 4. Add or edit the information, and then tap Save. Assign a Picture to a Contact Adding a picture to a contact creates a more personal and easily recognized entry. For example, when you receive a call from a contact, the picture will display. 1. Press and tap Contacts. 2. Tap a contact to display it, and then tap Edit. 3. Tap , or the currently assigned picture, and then choose an option: Image: Choose a picture from Gallery. Pictures by people: Choose pictures by tags.
Link a Contact When you have contacts from various sources (Gmail, phone, Facebook, etc.), you may have multiple similar entries for a single contact. In Contacts, you can link multiple entries to display them as a single contact. 1. Press and tap Contacts. 2. Tap a contact to display it. 3. Tap > Link another contact. – or – Tap > Link contact. 4. Tap another contact to link it to the original contact. Note: You can link up to five contacts in a single entry. Delete a Contact You can delete a contact from the contacts details page. 1. Press and tap Contacts. 2. Touch and hold a contact, and then tap Delete > OK. – or – Tap the contact to display it, and then tap > Delete > OK. Add Contacts to Favorites The Favorites tab is a listing that can help you quickly access your most used or preferred Contacts ...
Add Facebook Content to Your Contacts You can add your Facebook contacts’ information, such as pictures, email, and phone numbers directly to your Contacts list. All of the current contacts’ information is then migrated over to your phone. Note: You must first have an active Facebook page populated with friends sharing their contact information. If a Contacts’ entry already exists in with a slightly different name, separate entries are created and can later be linked (joined) together into a single entry. See Link a Contact. Create Groups This feature allows you to add a new or existing contact to a call group. This group can be one of the already present groups (Family, Friends, or Work) or a user-created group. Create a New Group 1. Press and tap Contacts > Groups. 2. Tap > Create, and then enter information about the group: Tap Group name to enter a name for the new group. Tap Group ringtone to select a ringtone for notifications for incoming calls from group members. Tap Message alert to select a ringtone for notifications for new messages from group members. Tap Vibration pattern to select a vibration pattern for alerts to incoming calls or messages ...
3. From the list of contacts, tap the contact(s) you want to add. (A green check-mark appears beside the selected entries.) 4. Tap Done > Save. Send a Message to a Group 1. Press and tap Contacts > Groups. 2. Tap a group, and then tap > Send message. 3. Select the recipients of the new message (indicated by a green checkmark) and then tap Done. 4. Type your message, and then tap Send an Email or Gmail to a Group 1. Press and tap Contacts > Groups. 2. Tap a group, and then tap > Send email. 3. Select the recipients of the new message (indicated by a green checkmark) and then tap Done. 4. ...
information on text messaging, see Text and Multimedia Messages. Wi-Fi Direct: Transfer the contact via a peer-to-peer Wi-Fi connection. Contacts Settings Use Contacts Settings to customize the way contacts are displayed and shared. 1. Press and tap Contacts. 2. Tap > Settings for these options: Only contacts with phones: When enabled, only contacts with at least one phone number stored will display in Contacts. List by: Choose how contacts are listed, by First name or Last name, in alphabetical order. Display contacts by: Choose how contacts display, with First name first, or Last name first. Contact sharing settings: When sending namecards, you can select how they are transferred. Tap Settings, and then choose an option: Send all namecards: You can send all namecards together, to reduce transmission time. Not all devices support this type of sending. If the target device does not support group sending of namecards, only one contact will be sent. Send individual namecards: You can send all namecards individually. Using this option may take a long time, because the target device must accept the contacts ...
Accounts and Messaging With Sprint service and your phone’s messaging capabilities, you can share information through many different channels and accounts. Google Account Many of your phone’s applications, such as Gmail, Google Maps, Google Hangouts™, and the Google Play™ Store, require a Google Account. To use these apps on your phone, you must set up your Google Account on your phone. Setting up your account on your phone syncs your phone and your online Google Account. For more information about Google Accounts, visit google.com. Create a Google Account If you do not already have a Google Account, you can create one online or using your phone. Note: Although you need a Google Account to use your phone, certain features of your phone, such as Google Play, are linked to your Google Account. You do not need to use Gmail as the default email account for your phone. 1. Press and tap > Settings > Accounts. 2. Tap Add account > Google > New. 3. Follow the onscreen prompts to create your free account. Sign In to Your Google Account If you have a Google Account but have not yet signed in with your phone, follow these instructions to sign in to your Google Account. 1. Press and tap ...
1. Press and tap Apps > Gmail. 2. From the Inbox, tap Enter the message recipient’s email address in the To field. You can add as many message recipients as you want. To send a carbon copy (Cc) or a blind carbon copy (Bcc) of the current email to other recipients, tap > Add Cc/Bcc. Tap the Subject field and enter the email subject. Tap the Compose email field and compose your email. To attach a file, tap > Attach file. 3. To send the message, tap To save the current email as a draft, tap > Save draft. To later view your draft email messages, from the Inbox, tap Inbox and then tap Drafts. To delete the current email message, tap > Discard, and then follow the prompts. Samsung Account Create a Samsung account, for access to Samsung apps and services, such as Samsung Apps, Samsung Link, WatchON, and much more. When you sign in to your Samsung account on your phone, you can access Samsung-specific content and features from your phone. Accounts and Messaging...
1. Press and tap > Settings. 2. Tap Accounts > Add account > Samsung account, and then tap Sign in or Create account. 3. Follow the prompts to sign into your account, or create a new account. Note: Tap Help for more information about Samsung accounts, or for help with your account. Email Use the Email application to send and receive email from your webmail or other accounts. You can also access your Exchange ActiveSync email on your phone. Add an Email Account Set up your email accounts on your phone, to send and receive email with your phone. 1. Press and tap Apps > Email. 2. If this is the first Email account you are setting up on your phone, enter your email address and password. To see your password as you enter it, tap Show password. – or – If you already have Email account(s) set up on your phone, tap > Settings > Accounts > Add account. 3. Choose the type of account, and then tap Next to start automatic email setup. If you need to configure custom settings, tap Manual setup and then enter your settings. These may include ...
Important: Before setting up a Microsoft Exchange ActiveSync Account, contact your company’s Exchange Server administrator for information you’ll need while setting up the account. 1. Press and tap > Settings > Accounts. 2. Tap Add account > Microsoft Exchange ActiveSync. 3. Enter your email address and password. To see your password as you enter it, tap Show password. 4. Tap Manual setup and then enter your settings. You may need to consult your network administrator for this information: Domain\Username: Enter your network domain and username, separated by “\”. Password: Enter your network access password (case-sensitive). Exchange Server: Enter your system’s Exchange server remote email address. Obtain this information from your company network administrator. Use secure connection (SSL): Tap to place a checkmark in the box, if your system requires SSL encryption. Use client certificate: Tap to place a checkmark in the box, if your system requires certificates. 5. Follow the onscreen prompts to configure options for the account. 6. ...
Tap the text entry field and compose your email. To add an attachment, tap . Choose from the following: My Files, Images, Take picture, Video, Record video, Audio, Record audio, S Note, Calendar, Contacts, or Location. Tap for more options, including Send email to myself, Scheduled email, Priority, Tracking options, and Security options. 4. To send the message, tap Reply or Forward Email Reading and replying to email on your phone is as simple as on your computer. 1. Press and tap Apps > Email. 2. On the email account Inbox, tap a message to view it. 3. Tap Reply, Reply all to reply to the original recipient list, or tap Forward to ...
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1. Press and tap Apps > Email. 2. If you have multiple accounts set up on your phone, tap the toolbar at the top of the screen and then choose one from the menu. 3. Tap Sync. Sort Email Messages 1. Press and tap Apps > Email. 2. On the email account Inbox, tap > Sort by. 3. Select from the options to sort email messages by date received, sender, recipients, read/unread status, starred status (favorites), attachments, priority, or subject, flag status. Delete an Email Message 1. Press and tap Apps > Email. 2. Tap the check boxes beside emails you want to delete. 3. ...
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Size to retrieve emails: Choose a maximum size for emails, for your phone to automatically retrieve during synchronization. For larger emails, your phone will prompt you to download the contents when you open them. Signature: When On, a text signature is automatically added to emails you send. Tap the ON/OFF switch to turn signatures On or Off. After turning signatures On, tap Signature to edit the default text signature. Out of office settings: Configure options for automatic responses to incoming emails when you are out of the office for a time period you specify. Default account: Assign an account as the default email account for outgoing messages. When you launch an email from other apps, the email will automatically be from this account. Password: Update your account password to match the email server. Email notifications: When enabled, an icon displays in the Status bar when you receive new emails. Select ringtone: Choose a ringtone to play for new email notifications. ...
Outgoing settings: Configure settings, including Username and Password. Folder sync settings: Choose folders to synchronize between your phone and account. Period to sync Calendar: Choose the period for synchronizing calendar events between your phone and account. Empty server trash: Delete the contents of the trash folder on the server. The server’s trash folder contains emails you have deleted from the Email app. Emptying the server trash permanently deletes the emails, and they cannot be retrieved. In case of sync conflict: Choose whether information from the server or phone has priority when there is a conflict. Sync Contacts: Choose whether contacts are synchronized between your phone and the account. Sync Calendar: Choose whether calendar events are synchronized between your phone and the account. Sync Task: Choose whether emails are synchronized between your phone and the account. Exchange server settings: Configure the Domain\user name, Password, and other ...
Send a Message Quickly compose and send text messages on your phone. 1. Press and tap Messaging. 2. Tap Compose to create a message: Tap Enter recipients and enter a Contact name, a mobile phone number, or an email address using the onscreen keyboard. As you enter letters, possible matches from your accounts and contacts display on the screen. Touch a match to add it to the message. Tap Enter message to enter your message. Tap to attach an image, picture, video, audio clip, S Note, Calendar event, location info, or contact. 3. Tap Send to send the message. Read Messages When you receive a new message, your phone notifies you by playing a tone and displaying in the Status bar (this is the default behavior, you can choose how your phone notifies you in Messaging Settings). If you have a new message notification, slide your finger down from the Status bar to open the Notification panel. Tap the new message to open and read it. On the Messages screen, tap the text message or message thread to open and read it. If you have a new message notification, slide your finger down from the Status bar to open the Notification panel. Tap the new message to open and read it.
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Reply to a Message 1. Press and tap Messaging. 2. From the message list, tap a message. 3. Tap the Enter message field and then type your reply message. 4. Once complete, tap Protect a Message from Deletion You can lock a message so that it will not be deleted even if you delete the other messages in the conversation. 1. Press and tap Messaging. 2. Tap a message thread, and then touch and hold the message you want to protect. 3. Tap Lock on the options menu. A lock icon displays on the message. Delete a Message Thread 1. Press and tap Messaging. 2. Touch and hold the message thread you want to delete. 3. ...
Messaging Settings The messages settings menu lets you control options for your text and MMS messages including message limits, size settings, and notifications. 1. Press and tap Messaging. 2. Tap > Settings. 3. Configure message settings: Default messaging app: If you have multiple messaging apps installed on your device, you can choose the app your device uses for messaging. The app you select here will be used when you choose Messages in other apps, such as when sharing items like pictures or video. Note: If you choose a default messaging app other than Messaging (for example, Google Hangouts), you will not be able to use the standard Messaging app unless you restore it as the default messaging app. General settings: Delete old messages: Choose whether to automatically delete the oldest messages when the maximum number of messages is reached. Set the maximum number of ...
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header displays in the message list, and you’ll be prompted to download the attachment (s). Roaming auto retrieve: When enabled, message attachment(s) are automatically downloaded while your phone is in roaming mode. You may want to use this setting to control whether your phone only downloads message attachments when you are within wireless network coverage. MMS alert: When enabled, your phone will notify you when you make a change to a message that will convert the message to a multimedia message (MMS). Typically, this is when you add an attachment or subject to a message. Display: Bubble style: Choose how messages appear on the screen. Bubbles are the boxes that surround each message. Background style: Choose the background of the message screen. Split view: When enabled, Split view divides the screen in half when the phone is in landscape orientation, and displays the message thread on one side and message contents on the other side. Use the volume key: When enabled, you can adjust the text size while reading a ...
Vibrate: When enabled, a vibration plays for emergency alerts. Alert reminder: When enabled, your phone reminds you of emergency alerts at a time interval you choose, until you clear the notification. Signature settings: Add signature: When enabled, a text signature is automatically added to messages you send. Signature text: After enabling signatures, enter a text signature. Spam message settings: Spam settings: When enabled, your phone filters incoming messages for spam messages. Add to spam numbers: When Spam settings is enabled, enter telephone numbers, to automatically block messages from the numbers. Add to spam phrases: When Spam settings is enabled, enter text phrases, to automatically block messages as spam when they contain the phrase(s). Block unknown senders: When enabled, your phone automatically blocks messages from numbers that are not stored as contacts on your phone.
5. When the download and installation is complete, touch Open. To open the app from the home screen, touch Apps > Facebook. Sign in to Your Facebook Account from Account Settings 1. Press and tap > Settings > Accounts. 2. Tap Add account > Facebook, and then follow the prompts to enter your Facebook account details and sign in. YouTube YouTube™ is a video sharing website on which users can upload and share videos. The site displays a wide variety of user-generated video content, including movie clips, TV clips, and music videos, as well as video content such as video blogging, informational shorts, and other original videos. You don’t have to sign in to the YouTube site to view videos on your phone. However, if you wish to upload videos or access additional options you’ll need to sign in to your YouTube account on your phone. (Even if you sign in to YouTube via the Web, you must separately sign in via your phone.) Note: YouTube is a data-intensive feature. Sprint recommends that you upgrade to an unlimited data plan to avoid additional data charges. 1. Press and tap Apps > YouTube. 2. Tap to enter keywords in the Search field to search for specific videos, scroll down to browse through the main page thumbnails, or scroll to the bottom to explore additional options. 3. ...
3. After entering your user name and password, tap Sign in. 4. Follow the prompts to begin using Google Hangouts. Note: If you have already signed into your Google Account, it displays on the Hangouts screen. Google+ Google+™ makes messaging and sharing with your friends a lot easier. You can set up Circles of friends, visit the Stream to get updates from your Circles, use Messenger for fast messaging with everyone in your Circles, or use Instant Upload to automatically upload videos and photos to your own private album on Google+. Google+ is part of your Google Account, and uses your Google Account sign-in. Before using Google+, set up your Google Account on your phone. For more information, see Google Account. 1. Press and tap Apps > Google+. 2. If you have more than one Google Account set up on your phone, select the account you would like to use with Google+. 3. Follow the onscreen instructions to use Google+. Accounts and Messaging...
Apps and Entertainment All your phone’s features are accessible through the Apps list. DivX DivX is a digital media format that provides your phone with high-quality videos. DivX Legal Information ® ® ® This device recognizes DivX encoded media files. DivX , DivX Certified and associated logos are trademarks of Rovi Corporation or its subsidiaries and are used under license. ® ® DivX Certified to play DivX video up to HD 720p, including premium content. ® ABOUT DIVX VIDEO: DivX is a digital video format created by DivX, LLC, a subsidiary of Rovi ® Corporation. This is an official DivX Certified device that plays DivX video. Visit www.divx.com for more information and software tools to convert your files into DivX videos. ® ABOUT DIVX VIDEO-ON-DEMAND: This DivX Certified device must be registered in order to play purchased DivX Video-on-Demand (VOD) movies. To obtain your registration code, locate the DivX VOD section in your device setup menu (tap Apps > Settings > More > About device > ® Legal information > License settings > DivX VOD > Register). Go to www.divx.com/vod for ...
Register Your DivX Device for VOD Playback of Purchased Movies To play purchased DivX movies on your Samsung GALAXY Note II phone, you will first need to complete a one-time registration using both your phone and your computer. 1. Locate your VOD Registration code. Press and tap > Settings > More > About device > Legal information > License settings > DivX® VOD > Register. 2. Open the DivX Player on your computer. To download the free player for your computer, v isit divx.com. 3. From the DivX Player on your computer, choose the VOD menu and select Register a DivX Certified Device. Follow the prompts to log in, or create a DivX account if you don’t already have one. 4. Follow the instructions in DivX Player to enter your phone’s VOD registration code and create a phone nickname. 5. Choose a location on your computer to download the DivX registration video, t hen download the file. 6. Connect your phone to the computer via USB and transfer the DivX registration video to your ...
disclose your personal information, check the application provider’s policies, which can usually be found on their website. If you aren’t comfortable with the third-party application’s policies, don’t use the application. Find and Install an App When you install apps from the Google Play Store app and use them on your phone, they may require access to your personal information (such as your location, contact data, and more) or access to certain functions or settings of your phone. Download and install only apps that you trust. Note: You need a Google Wallet account to purchase items from the Google Play Store app. See Create a Google Wallet Account to set up a Google Wallet account if you do not have one. 1. Press and tap Apps > Play Store. 2. Browse through the categories (Apps, Games, Movies & TV, Music, Books, or Newsstand), find an app you're interested in, and tap the name. 3. Read the app descriptions. 4. Tap INSTALL or DOWNLOAD (for free applications) or the price (for paid applications). 5. Follow the prompts to read about the app and its terms and conditions. If you selected a paid app, follow the prompts to the Google Wallet screen to pay for the application before downloading and installing on your phone. Warning: Read the terms carefully! Use caution with apps which request access to any personal data, functions, or significant amounts of data usage times. Be especially cautious with apps that have access to many functions or a significant amount of your data. Once you tap OK on this screen, you are responsible for the results of using this item on your phone.
Warning: When you’ve used Google Wallet once to purchase an item from the Google Play Store app, the phone remembers your password, so you don’t need to enter it the next time. For this reason, you should secure your phone to prevent others from using it without your permission. For more information, see Security Settings. Open an Installed App There are several options for opening an installed app. Press and tap Apps, and then tap the the application icon. Uninstall an App You can uninstall any app that you have downloaded and installed from Google Play. Preloaded apps (apps that came with your phone) cannot be uninstalled. 1. Press and tap > Settings > More > Application manager > Downloaded. 2. Tap the app you want to uninstall, and then tap Uninstall. 3. When prompted, tap OK to remove the app from your phone. 4. Once the app is removed, tap OK again to return to the Application manager. Google Maps Use the Google Maps application to find directions, location information, business addresses, etc. Determine your current location with or without GPS, get driving and transit directions and get phone numbers and addresses for local businesses. Before you begin using this feature you must activate your phone’s GPS location service and agree to share location information with Google. For more information about location settings, see Location Settings. Press and tap ...
Sprint Music Plus Sprint Music Plus is Sprint’s official music store. It gives you exactly that with a full-featured music and tone manager, allowing you to manage your music content all in one convenient place. Sprint Music Plus lets you rock out while you create music and ringtone playlists, assign ringback tones to play for different callers, and get song recommendations based on your music tastes. Install Sprint Music Plus Sprint Music Plus must be downloaded and installed from the Google Play Store app. 1. Press and tap Apps > .Play Store. 2. Tap and search for "sprint music plus". 3. Tap Sprint Music Plus from the results list, and then follow the prompts to download and install the app. Use Sprint Music Plus Press and tap Apps > Sprint Music Plus. Note: You can purchase and download music directly from the Sprint Music Plus Store or you can transfer music from your computer to your phone. For information about transferring music, see Transfer Files Between Your Phone and a Computer. Music App The Music app plays music files. Use Music to browse your music library, play songs, and create ...
Google Play Music Google Play Music lets you browse, shop, and play back songs purchased from the Google Play Store app, as well as songs you have loaded from your own music library. The music you choose is automatically stored in your Google Music library and instantly ready to play or download. Note: For information about loading music onto your phone, see Transfer Files Between Your Phone and a Computer. Press and tap Apps > Play Music. Google Play Books Discovering your favorite books and authors has never been easier. With Google Play Books, you can shop the world's largest selection of ebooks and read them anywhere you like - on a tablet, phone, ereader, or the Web. Press and tap Apps > Play Books. Google Play Games Google Play Games is the easiest way for you to discover new games, track achievements and scores, and play with friends around the world. It brings all your gaming on Google Play together in a unified Android experience. Press and tap Apps > Play Games. Google Play Movies & TV The Google Play Movies & TV application allows you to connect to the Google Play Store app, ...
Google Play Newsstand With Google Play Newsstand, discover more of the news and magazines you care about all in one app on your Android tablet or phone. Enjoy breaking news and in-depth articles featuring audio, video and more. From sports, business, cooking, entertainment, fashion and more - now get both free and paid news plus subscribe to vibrant full HD magazines, all in one place. With hundreds of premier publishers - it’s all there, easy to follow, read, and share. Enjoy Read Now to find more of the articles you care about and discover new ones you will love. Explore categories like Arts & Photography, Business & Finance, Food & Drink and more and subscribe to topics tagged to the articles that interest you most. Go Offline with any news edition, topic or magazine without missing a page. Bookmark news stories you don't have time to read for later. All in one - Google Play Newsstand is the new home for all your Google Currents subscriptions and Google Play Magazines. Now with one app and one tap, it’s never been easier to stay informed on the news of the day. Access Google Play Newsstand Press and tap Apps > Play Newsstand. Sprint TV & Movies The Sprint TV & Movies application offers a wide variety of accessible channels. Subscription options include comprehensive basic packages as well as a full menu of “a la carte” channels. Note: Available categories and content are subject to change. Visit sprintchannels.mobitv.com for more information on channels and pricing. Install Sprint TV & Movies Sprint TV & Movies must be downloaded and installed from the Google Play Store app.
Watch TV Press and tap Apps > Sprint TV & Movies. Group Play Use Group Play to share media from your phone to other devices, via Wi-Fi, using your phone as an AP (Access Point). Many of your phone’s apps offer sharing via Group Play. Tap to find sharing options, usually from the Share via list of options. To use Group Play, all participants must be connected to the same Wi-Fi network. Important: If you are using Group Play via an unsecured Wi-Fi network, your information may be vulnerable to unauthorized third parties while being transferred. Use Group Play only for personal and non-profit purposes. Using Group Play for commercial use violates copyright law. The company is not responsible for copyright infringement by users. Create a Group and Share Note: To use Group Play, all participants must be connected to the same Wi-Fi network. 1. Press and tap Apps > Group Play. 2. Tap Create Group, and then follow the prompts to create a group. You’ll need to set up a group password, which participants will use to join your Group Play session. 3. After you create the group, your phone turns on the mobile AP (Access Point). Follow the onscreen directions to bring other devices back-to-back with your phone to join the group.
Join a Group 1. Press and tap Apps > Group Play. 2. Tap Join Group. Your phone scans for nearby available groups. Your device can only detect groups on the same Wi-Fi network your phone is connected to. 3. Select a group to join. After connecting, you can see and interact with the group’s shared media. Flipboard The Flipboard application creates a personalized digital magazine out of everything being shared with you. Access news stories, personal feeds and other related material. Flip through your Facebook newsfeed, tweets from your Twitter account, photos from friends and much more. Press and tap Apps > Flipboard. NASCAR Mobile Now you have the ability to get every bit of NASCAR coverage, news, and stats right on your phone. Install NASCAR Mobile NASCAR Mobile can be downloaded and installed from the Google Play Store. 1. Press and tap Apps > Play Store. 2. Search for “NASCAR MOBILE”, and then select it from the results list. 3. ...
Google Play Newsstand Google Play Newsstand allows you to subscribe to your favorite periodicals and have them available to read on your phone at any time or any place. Press and tap Apps > Play Newsstand. Apps and Entertainment...
Web and Data The following topics address your phone’s data connections and the built-in Web browser. Additional data-related features can be found in Accounts and Messaging, Apps and Entertainment, and Tools and Calendar. Your phone’s data capabilities let you wirelessly access the Internet or your corporate network through a variety of connections, including: Wi-Fi Wi-Fi provides wireless Internet access over distances of up to 300 feet. To use your phone’s Wi-Fi, you need access to a wireless access point or “hotspot.” The availability and range of the Wi-Fi signal depends on a number of factors, including infrastructure and other objects through which the signal passes. Note: The Sprint Connections Optimizer allows your device to connect automatically to the best available data network, including "remembered" Wi-Fi networks. To turn Sprint Connections Optimizer on or off, press and tap > Settings > Connections > More networks > Mobile networks > Connections optimizer and follow the prompts. Turn Wi-Fi On and Connect to a Wireless Network By default, your phone’s Wi-Fi feature is turned on. Turning Wi-Fi on makes your phone able to discover and connect to compatible in-range Wi-Fi networks (or WAPs - wireless access points). Turn Wi-Fi on 1. Press and then tap > Settings > Connections > Wi-Fi. 2. ...
When you select an open network, you will be automatically connected to the network. When you select a secured network, you will need to enter the wireless password to connect to the network. Enter the password and tap Connect. You can use the show password option to display the password as you enter it. Add a New Wi-Fi Network Manually 1. Press and then tap > Settings > Connections > Wi-Fi. 2. Tap Add Wi-Fi network. 3. Enter the Network SSID. This is the name of the Wi-Fi network. 4. Tap the Security field and select the security method used by the Wi-Fi network. If a password is required, enter it in the Password field. 5. Tap Connect to store the new information and connect to the Wi-Fi network. Note: The next time your phone connects to a previously accessed or secured wireless network, you are not prompted to enter the wireless password again, unless you reset your phone back to its factory default settings. Connect to a Different Wi-Fi Network The following information is designed to help you connect your device to a different Wi-Fi network. 1. Press and then tap ...
Your Data Services User Name When you buy your phone and sign up for service, you’re automatically assigned a user name, which is typically based on your name and a number, followed by “@sprintpcs.com”. (For example, the third John Smith to sign up for Sprint data services might have jsmith003@sprintpcs.com as his user name.) When you use data services, your user name is submitted to identify you to the Nationwide Sprint Network. Your user name is automatically programmed into your phone. You don’t have to enter it. Update Your User Name If you choose to change your user name and select a new one online, or make any changes to your services, you must then update the profile on your phone. 1. Press and then tap > Settings > More > System Update. 2. Tap Update Profile. Launch the Browser The browser automatically launches when you touch a Web link on the screen. You can launch your phone’s Internet browser to check your data connection. Press and then tap Internet. Note: The first time you access the Web on your phone, you may be prompted to sign in with your phone number. Enter your number and tap OK. 4G Services 4G is a service that must be included in your service plan and available within your area. 4G coverage is currently available in only certain markets. For more details on 4G availability go to sprint.com/4G.
Important: 4G service must be added to your account before attempting a connection to the 4G network. Depending on which icons appear within the Notifications area, your services and features will change. The following table indicates what functions and features are available when combinations of these service icons appear: Icon Description 3G Coverage: The phone is connected to the Sprint 3G network. The arrows are colored when data is being transferred. 4G Coverage: The phone is connected to the Sprint 4G network. The arrows are colored when data is being transferred. Virtual Private Networks (VPN) From your phone, you can add, set up, and manage virtual private networks (VPNs) that allow you to connect and access resources inside a secured local network, such as your corporate network. Prepare Your Phone for VPN Connection Depending on the type of VPN you are using at work, you may be required to enter your login credentials or install security certificates before you can connect to your company’s local network. You can get this information from your network administrator. Before you can initiate a VPN connection, your phone must first establish a Wi-Fi or data connection. For information about setting up and using these connections on your phone, see Launch the Browser and Turn Wi-Fi On and Connect to a Wireless Network. Set Up Trusted Credential Storage Depending on the type of VPN, you may be required to enter your login credentials or install security certificates before you can connect to your company’s local network. You can get this information from your network administrator. Set a Screen Lock Before setting up a VPN, you must set a screen lock to prevent access to your phone by ...
3. Choose a screen lock, from PIN or Password. Follow the prompts to configure the screen lock. For more information, see Lock Screen Settings. Add a VPN The following procedures outline the method to use when establishing a VPN connection. 1. Press and then tap > Settings > Connections. 2. Tap More networks > VPN. 3. Tap to add a VPN, with these options: Name: Enter the name of the VPN. Type: Choose the type of VPN, from PPTP, L2TP/IPSec PSK, L2TP/IPSec RSA, IPSec Xauth PSK, IPSec Xauth RSA, or IPSec Hybrid RSA. Server address: enter the VPN server address. PPP Encryption (MPPE): Tap to enable, if applicable for the VPN. Show advanced options: Tap to set other options, depending on the type of VPN. 4. Tap Save to save the VPN. Connect to a VPN Connect to a VPN that’s already set up on your phone. 1. ...
1. Touch and hold the title bar, and then drag down to open the Notification panel. 2. Tap the VPN connection to return to the VPN settings screen, and then tap the VPN connection to disconnect from it. Internet Your phone’s Internet browser gives you full access to both mobile and traditional websites on the go, using your phone’s 3G or 4G Mobile data or Wi-Fi connections. Press and then tap Apps > Internet. Note: The first time you launch Internet, you may be prompted to enter your 10-digit wireless phone number to access the SprintWeb home page. Web and Data...
Camera and Video You can use the camera or camcorder to take and share pictures and videos. Your phone comes with an 8.0 megapixel camera with an autofocus feature that lets you capture sharp pictures and videos. Use the camera to take and share pictures and videos. Important: Do not take photos of people without their permission. Do not take photos in places where cameras are not allowed. Do not take photos in places where you may interfere with another person’s privacy. Take Pictures Launch the Camera app to take pictures. 1. Press and then tap Apps > Camera. 2. Using the display as a viewfinder, compose your picture by aiming the lens at the subject. You can rotate the phone to any position, and the screen controls rotate to make taking pictures easy. 3. As you compose a picture, you can: Touch the screen to focus on the area you touched. “Pinch” the screen, or press the Volume Key, to zoom in or out. Configure other options. For more information, see Picture Options. 4. To take the picture, tap Capture. Camera and Video...
Picture Options Set options for the pictures you take. 1. Press and then tap Apps > Camera. 2. Configure these options: Self-portrait: Switch between the back camera and the front camera, for self-portraits. Flash: Choose a flash setting. Shooting mode: Choose an automatic shooting mode. Some modes are not available for Self-portraits. Single shot: Take a single photo. Best photo: Hold down Capture to take multiple shots; then choose the best shots to keep. Best face: Hold down Capture to take multiple shots; then choose the best “face” on a photo subject to use that face in the final shot. Sound & shot: Record up to 9 seconds of sound with each picture you take. You can record sound when you take the picture, or after the picture is taken. Face detection: While composing a picture, double-tap on a face to zoom in or out. Panorama: Touch Capture to take a picture; then use the onscreen guideline to move the viewfinder and take the next 7 shots automatically. ...
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Edit shortcuts: Choose shortcuts to appear on the toolbar. Touch and drag shortcuts between the toolbar and the list. Use the volume key as: Choose whether to use the Volume Key to adjust volume, or to capture a picture. Burst shot: When On, touch and hold Capture to take up to 20 shots automatically. GPS tag: Add GPS location information to photo details. Self-portrait: When On, the Camera takes pictures with the front Camera. Flash: Choose the default flash mode. Shooting mode: Choose the default mode for taking pictures. Effects: Apply an effect to pictures. Scene mode: Choose a mode to match the kind of pictures you’re taking. Exposure value: Set the default brightness level. Focus mode: Set the default focus mode. Timer: Set a delay to wait between touching Capture and taking a picture. Resolution: Choose a size for the image. White balance: Choose a setting for the light source.
Storage: If an optional memory card is installed (not included), choose the default storage location for pictures. By default all pictures are stored to the phone’s internal memory. Reset: Set all Camera settings to the defaults. Share Pictures with Auto Share Shot You can share pictures you take with other devices, using the S Beam and Auto share shot features of your phone. When the features are enabled, pictures you take are automatically shared with the connected device(s). To use Auto share shot, the NFC and S Beam features must be enabled on your phone, and the device you want to share with. For more information, see NFC Settings and S Beam Settings. 1. Press and then tap Apps > Camera. 2. Tap > Auto share shot, and then choose On to turn the feature On. 3. Hold the devices back-to-back, and then tap the screen to start sharing. 4. As you take pictures, they are automatically shared with the other device(s). Record Videos Use the Camera to record video. Important: Do not take videos of people without their permission. Do not take videos in places where cameras are not allowed. Do not take videos in places where you may interfere with another person’s privacy. 1. Press and then tap ...
2. Choose a recording mode. You can choose to limit the size of the video so that it can be attached to a message, or record any length, or record in slow motion or fast motion. 3. Using the display as a viewfinder, compose your shot by aiming the lens at the subject. You can rotate the phone to any position, and the screen controls rotate to make recording easy. 4. As you compose a shot, the Camera automatically focuses the shot (the focus bracket turns green), or you can “pinch” or “spread” your fingers on the screen to zoom in or out. 5. Tap Record to begin recording. While recording, you can use these options: Tap the screen to change the focus area to the area you tapped. Tap Capture to take a still picture while continuing recording. Tap Pause to temporarily stop recording. Tap Stop to stop recording. Video Options Configure options for videos. 1. Press and then tap Apps > Camera. 2. Configure these options: Self-recording: Switch between the back camera and the front camera, for recording yourself. Flash: Choose a flash setting. Camera and Video...
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Recording mode: Choose an automatic shooting mode. Some modes are not available for Self-recording. Normal: Record a video of any length (limited only by memory space). Limit for MMS: Restrict the length of the video so it can be sent as a message attachment. Slow motion: Record in slow motion, for videos that show at a slower speed than the action. Fast motion: Record in fast motion, for videos that show at a faster speed than the action. Effects: Apply an effect to videos. Options: Edit shortcuts: Choose shortcuts to appear on the toolbar. Touch and drag shortcuts between the toolbar and the list. Use the volume key as: Choose whether to use the Volume Key to adjust volume, or to capture a picture. GPS Tag: Add GPS location information to video details. Self-recording: When On, the Camera records with the front Camera. Flash: Choose the default flash mode. ...
Storage: If an optional memory card is installed (not included), choose the default storage location for videos. By default all videos are stored in the phone’s internal memory. Reset: Set all Camera settings to the defaults. Gallery Using the Gallery application, you can view pictures and watch videos that you’ve taken with your phone’s camera, downloaded, or copied to an optional memory card (not included). For pictures stored on an optional memory card, you can do basic editing such as rotating and cropping. You can also set a picture as your contact picture or wallpaper and share pictures with your friends. While viewing pictures in the Gallery, scroll up the screen to view more albums. Simply tap an album to view the photos or videos in that album. If you have pictures or videos stored on an optional memory card (not included), they display in the folders they are stored in, and folders are treated as albums. The actual folder names will be used as the album names. If you have downloaded any photos and videos, these will be placed in the All downloads album. 1. Press and then tap Apps > Gallery. 2. Select a folder location (such as Camera) and tap an image to view your picture. 3. From the Gallery screen, you can use these options: Tap a picture or video to display it in full screen view. Touch and hold thumbnails to select them (indicated by a check mark). Tap Create album to create an album. Give the album a name, and then select and drag thumbnails to the album to move or copy files to the new album. Tap Camera to launch the Camera to take pictures or record video. Tap ...
Hide items/Show hidden items: Use Hide items to choose items to hide from display. The items are not deleted, and can be displayed with the Show hidden items option. Content to display: Choose what kind of content displays in Gallery. You can display all content, or choose content stored on the device or from your accounts. Scan for nearby devices: Look for nearby devices, to share items. Settings: Configure Gallery settings. Note: Available options depend on which gallery screen you are viewing. Additional options may include Content to display, Scan for nearby devices, Show nearby devices, and Help. View Photos and Videos After selecting an album from the Albums tab, you can browse the photos and videos of that album in either photo pile or grid view. Tap a photo or video to view it in full screen. View Photos 1. Press and then tap Apps > Gallery. 2. Tap a thumbnail to view the picture. While viewing a picture full-screen you can use these options: Screen mirroring: Choose a device to share the picture via or Group Play. Share: Choose an option for sharing the picture. Options may include Group Play, ...
YouTube. Trim: Edit the length of the video. Delete: Erase the current video. Tap to play the video. Zoom In or Out on a Photo There are two ways you can zoom in or out of a photo. Tap the screen twice quickly to zoom in and then tap the screen twice quickly again to zoom out. – or – You can also use pinch and spread to zoom in or out. See Touchscreen Navigation. Working with Photos You can touch and hold on a photo to open a selection menu and choose what to do with it. You can choose to delete the photo, rotate or crop it, and more. Rotate and Save a Photo To rotate or save your photo, follow the below procedures. 1. Press and then tap Apps > Gallery. 2. Select a folder location (such as Camera) and tap an image to view your picture. 3. Tap > Rotate left or Rotate right.
To adjust the size of the crop box, touch and hold the edge of the box. To move the crop box, drag the edges to the desired position. To move the crop box, drag it to the desired position. 4. Tap Done to apply the changes to the picture. Share Photos and Videos The Gallery application lets you send photos and videos using email or multimedia messages. You can share photos on your social networks (such as Facebook, Picasa, and Twitter) and share videos on YouTube. You can also send them to another phone or your computer using Bluetooth. Share Photos or Videos using Dropbox 1. Press and then tap Apps > Gallery. 2. Tap the album that contains the photos or videos you want to share, and then tap the photos or videos you want to send. 3. Touch the screen and then tap > Add to Dropbox. 4. Follow the prompts. Send Photos or Videos by Gmail or Email You can send several photos, videos, or both, in an email message. They are added as file ...
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1. Press and then tap Apps > Gallery. 2. Tap the album that contains the photos or videos you want to send. 3. Tap the photo or video you want to send. 4. Touch the screen and then tap > Messaging. 5. Compose your message and then tap . Send Photos or Videos Using Bluetooth You can select several photos, videos, or both, and send them to someone’s phone or your computer using Bluetooth. 1. Press and then tap Apps > Gallery. 2. Tap the album that contains the photos or videos you want to send. 3. Select the photos or videos you want to send. 4. Touch the screen and then tap > Bluetooth. In the next few steps, you’ll be asked to turn on Bluetooth on your phone and connect to the receiving Bluetooth phone so the files can be sent. For more information, see Bluetooth. Share Photos or Videos on Google+ 1. ...
4. Touch the screen and then tap > Picasa or Photos. 5. Select the online album where you want to upload the pictures. 6. Tap Upload. Share Photos on S Note 1. Press and then tap Apps > Gallery. 2. Tap the album that contains the photos or videos you want to share. 3. Select the photos you want to share. 4. Touch the screen and then tap > S Note. 5. Tap Save. Share Videos on YouTube You can share your videos by uploading them to YouTube. Before you do this, you must create a YouTube account and sign in to that account on your phone. 1. Press and then tap Apps > Gallery. 2. Tap the album that contains the videos you want to share. 3. ...
Add events to your Calendar to help you organize your time and remind you of important events. Note: To synchronize calendar events among your Google and Corporate accounts, make sure they are being managed by your phone. See Accounts and Messaging for more information. 1. Press and then tap Apps > Calendar. 2. Tap to create a new event. If you have accounts set up on your phone, you can assign the new event to an account by tapping the Calendar field and then selecting an account. My calendars: Calendar entries that are stored locally on the phone and not part of an account. Samsung Calendar: Calendar entries that are synchronized between your phone and your Samsung account. Google/Gmail: Calendar entries that are synchronized between your phone and your Google Account. Microsoft Exchange ActiveSync: Calendar entries that are synchronized between your phone and a Microsoft Exchange ActiveSync account. 3. Tap the Tap to enter title field and enter a title for the event. 4. Enter more information about the event. Available options depend on the type of event, and the account it’s assigned to. Select a From/To time for the event by tapping the corresponding fields, and adjusting the month, day, and year.
Select a time for the event by tapping the time field and then adjusting the hour and minute. Tap the All day field to assign this as an all-day event. If assigned as an all-day event, the time fields are removed. Tap View in Calendar to check the new event with existing events on your calendar. Select a recurrence cycle for the event by tapping the Repeat field. Select an alarm time by tapping the Reminder field. Enter a location for the event in the Location field or tap the icon to select the location on the a map. Enter a description for the event in the Description field. Enter participants in the Participants field. Tap Show me as to choose how the event shows on your calendar to other event organizers. Tap Privacy to select who is allowed to see this event. Private allows only the participants to see the event. Public allows anyone with access to your calendar to see the event. Tap Notes to add an S Note file as an attachment. For more information, see S Note. Tap Images to add an image from the Gallery or take a new picture using the camera. 5. Tap Save to store the new event and synchronize it with your selected account. Event Alerts When your phone is turned on and you have an event alarm scheduled, your phone alerts you and ...
1. Tap the Status bar, and then slide your finger down the screen to open the Notification panel. 2. Tap the upcoming event name from the onscreen list to display the event within the Calendar notifications screen. 3. Tap an option. Set snooze duration to set the length of time to allow before you are reminded of the event. Choose from: 3 minutes, 5 minutes, 10 minutes,15 minutes, or 30 minutes. Snooze to be reminded of the event at a future time. Dismiss to dismiss the reminder. Use the Calendar The following procedure helps you use Calendar to view your calendar events and tasks. 1. Press and then tap Apps > Calendar. 2. While viewing the calendar, you can use these options: Swipe your finger across the screen to browse the calendar. From any screen, tap to create a new item. Tap the tabs on the side of the screen to choose a calendar display.
1. Press and then tap Apps > Calendar. 2. Open the calendar event details: In List, Day, and Week views, tap the calendar event you want to delete. In Month view, tap the date where the calendar event occurs, and then tap the calendar event. In Year view, tap the month in which the event is located. 3. Tap > Delete. 4. In the Delete confirmation box, tap OK. – or – If the calendar event is recurring, select Only this event, This & future events, or All events, and tap OK. Clock The Clock app offers features for keeping track of time and setting alarms. 1. Press and then tap Apps > Clock. 2. Swipe your finger along the tabs at the top of the screen to view features. Tap a tab to use a feature: ...
1. Press and then tap Apps > Clock. 2. Tap the Alarm tab, and then tap Create alarm to enter information for the alarm. Delete an Alarm 1. Press and then tap Apps > Clock. 2. Tap the Alarm tab, and then touch and hold an alarm. 3. Tap Delete from the pop-up menu. Calculator Use the Calculator app to perform mathematical calculations. Note: Rotate the phone to switch to a scientific calculator. 1. Press and then tap Apps > Calculator. 2. Tap the keypad to enter your equation. You can touch and hold C to clear all numbers. Drive With the Google Drive application, everything that you add to your Drive from work or home is also available on your device. You can create and edit documents on your device and the changes are saved everywhere. Note: You’ll need to set up your Google Account on your phone to use Drive. Press and then tap Apps > Drive.
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Import/Export: Export a note as an image or PDF file, or import an image or PDF file. Create folder: Enter a name for a folder in the Folder name field and touch OK. Change order: Change the order that notes display on the screen. Copy: Copy the selected note to the clipboard. Move: Move a note to a folder. Settings: Accounts: Manage accounts, to which you can export notes. You can export to your Samsung account, to Google Docs, or to Evernote. Add page: Choose whether S Note automatically inserts a blank page, or a page from the selected template when you insert a page, or whether it prompts you to choose each time. Input language: Choose the language to use for handwriting-to-text recognition. Note creation options: Choose whether S Note prompts you to choose a template, or displays a list of templates, when you create a new note. Drawing guides lines: When enabled, S Note displays lines on the screen to help you, when you select an image that can be moved or resized. Extent of background change: Choose how background changes you make are ...
Delete: Erase the note. Add tag: Set tags to add in searches. Create event: Launch Calendar to create a new event. Save as: Save the note with a different name. Set as shortcut: Create a shortcut on the home screen to open this note. Set as: Set a note as a contact icon, or as wallpaper for the Home and/or Lock screen. Print: Print a note to a compatible Samsung printer (not included) via Wi-Fi. 4. When you are finished creating your note, tap Save on the top menu bar. S Suggest The S Suggest application provides recommendations for applications that are specifically supported and made for use on your phone. Note: S Suggest uses your Samsung account. 1. Press and then tap Apps > S Suggest. 2. Read the terms and conditions, and then follow the prompts to agree and continue. 3. Select a category to browse for apps, and follow the prompts to download and install apps. Transfer Files Between Your Phone and a Computer You can use the supplied USB connector to connect your phone directly to your computer and ...
2. Your phone will automatically detect the connection. When appears in the Status bar, swipe your finger down from the Status bar to open the Notification panel. 3. On the Notification panel, the type of connection is shown: Connected as a media device: Used for most transfers. You can transfer files in Windows or from a Mac. Connected as a camera: Used for transfers of photos using camera software on your computer. To change the connection type, tap it in the Notification panel, and then tap the desired option. 4. On your computer, navigate to the detected phone (such as through the My Computer menu) and open it. 5. If available, select a drive (Card for an optional installed memory card (not included), or Phone for internal phone storage). 6. Select a folder (for example, Music for songs and albums) and copy files to it from your computer. 7. When you are done, disconnect your phone from the computer. My Files My files allows you to manage your sounds, images, videos, Bluetooth files, and other files in one convenient location. This application allows you to open a file if the associated application is already on your phone. 1. Press and then tap ...
Dropbox Dropbox works to provide access to your desktop files directly from your phone. This application allows you to bring your files with you when you're on the go, edit files in your Dropbox from your phone, upload photos and videos to Dropbox, and share your selected files freely with family and friends. The in-phone application works in conjunction with a partner program placed on a target computer using an active Internet connection. Dropbox creates a folder that automatically synchronizes its contents across all of your connected devices on your account. Update a file to your Dropbox on your computer, and it’s automatically updated to the same folder on your other devices. Download the Desktop Application Follow the procedures below to download the Dropbox desktop application. 1. Use your computer’s browser to navigate to: dropbox.com/. 2. Follow the onscreen setup and installation instructions on your target computer containing the desired files. Important: The computer application must be installed on the computer containing the desired files. This computer must have an active Internet connection. Note: The Dropbox service offers 2GB of free “Cloud” storage. Access Dropbox on Your Device Follow the procedures below to access the Dropbox app. 1. Press and then tap Apps > Dropbox. 2. Tap Sign in, and then enter your current account credentials, to sign in to your Dropbox account. – or – Tap Sign up and follow the onscreen instructions to register for a new account.
Manually Upload a Picture to Dropbox Follow the below procedures to manually upload pictures to the Dropbox app. 1. Press and then tap Apps > Camera. 2. After you take a picture, tap the Gallery button at the bottom right to view it. 3. Tap the screen, and then tap > Add to Dropbox. 4. Select a folder location, and then tap Upload. Note: If your share folder is located on your computer, you will receive an onscreen popup notifying you that a new image was uploaded to your shared Dropbox folder. Voice Services The following topics will guide you through using Voice Services. S Voice With S Voice , you can control your phone by speaking. S Voice is recognizes natural language, so you can ask questions (Is it raining in Dallas?) or give it commands (Show me where to find cheap gas). 1. Press and then tap Apps > S Voice. 2. The first time you launch S Voice, follow the prompts to review and agree to the terms and conditions, and to learn about S Voice. 3. ...
1. Press and then tap Apps > Voice Recorder. 2. To start recording, tap and speak into the microphone. 3. To pause recording, tap . To end the recording, tap 4. Tap to display the following options: Share via: Share your recording. S elect the recording you want to share, and then tap Done and follow the prompts to choose a sharing method. Delete: Erase recordings. Tap recordings to select them and tap Delete, and then follow the prompts to confirm the deletion. Settings: Storage: Choose where your recordings will be saved. Select Device memory, or an optional installed Memory card (not included). Recording quality: Set the recording quality to High or Normal. Limit for multimedia messages: Choose whether recordings are limited to a size that you can attach to a message. Contextual filename: When turned On, location information is included as part of the filename for new recordings. This option also requires that you turn on GPS tagging in ...
1. Press and then tap > Settings > Connections > Bluetooth. 2. Tap the ON/OFF switch beside Bluetooth to turn the option On or Off. Tip: You can also turn Bluetooth on and off through the Notifications panel. Drag the Notifications panel down and tap Bluetooth to enable or disable Bluetooth. Note: Turn off Bluetooth when not in use to conserve battery power, or in places where using a wireless phone is prohibited, such as aboard an aircraft and in hospitals. The Bluetooth Settings Menu The following procedure provides you with a path to the Bluetooth settings menu. Press and then tap > Settings > Connections > Bluetooth. Connect a Bluetooth Headset or Car Kit You can listen to music over a Bluetooth stereo headset, or have hands-free conversations using a compatible Bluetooth headset or car kit. It’s the same procedure to set up stereo audio and hands- free devices. To listen to music with your headset or car kit, the headset or car kit must support the A2DP Bluetooth profile. 1. Press and then tap > Settings > Connections > Bluetooth. 2. Tap the ON/OFF switch beside Bluetooth to turn the option On. 3. Make sure that the headset is discoverable, so that your phone can find the headset. Refer to the instructions that came with the headset to find out how to set it to discoverable mode. 4. ...
Reconnect a Headset or Car Kit When you have paired a headset with your phone, you should be able to reconnect it automatically by turning on Bluetooth on your phone and then turning on the headset. However, sometimes you will need to reconnect manually, for example if you have been using your headset with another Bluetooth device. 1. Press and then tap > Settings > Connections > Bluetooth. 2. Tap the ON/OFF switch beside Bluetooth to turn the option On. 3. Make sure that the headset is discoverable, and then tap the headset’s name in the Bluetooth devices section. Disconnect or Unpair from a Bluetooth Device Follow these instructions to disconnect or unpair your phone from a Bluetooth device. Disconnect from a Bluetooth Device 1. Press and then tap > Settings > Connections > Bluetooth. 2. In the Bluetooth devices section, tap the device name, and then tap OK. Unpair from a Bluetooth Device You can make your phone forget its pairing connection with another Bluetooth device. To connect to ...
Images and videos Calendar events Contacts Audio files 1. Set the receiving device to discoverable mode. You may also need to set it to “Receive Beams” or “Receive Files”. Refer to the device’s documentation for instructions on receiving information over Bluetooth. 2. On the phone, open the application that contains the information or file you want to send. Follow the steps for the type of item you want to send: Photo or video (in Camera). After capturing a photo, on the preview screen, tap > Bluetooth. Photos and videos (in Gallery): On the Albums tab, tap a picture, and then tap > Bluetooth. Tip: If you use Bluetooth often, your phone remembers, and you can tap the beside the Share via icon). Calendar event: Tap the event and then tap > Share via > Bluetooth. Music: While playing a song in the Music app, tap > Via Bluetooth. Voice recording: On the main Voice Recorder screen, touch and hold a recording and then ...
4. On the sending device, send one or more files to your phone. Refer to the device’s documentation for instructions on sending information over Bluetooth. 5. If prompted, enter the same passcode on both your phone and the other device, or confirm the auto-generated passcode. A Bluetooth authorization request is displayed on your phone. 6. When your phone receives a file transfer request notification, tap Accept. 7. When the file is transferred, a notification displays. To open the file immediately, slide down the Notification panel, and then tap the relevant notification. When you open a received file, what happens next depends on the file type: Media files and documents are usually opened directly in a compatible application. For example, if you open a music track, it starts playing in the Music application. For a vCalendar file, select the calendar where you want to save the event, and then tap Import. The vCalendar is added to your Calendar events. (For more information on using the Calendar, see Calendar.) For a vCard contact file, if there are multiple vCard files on your storage card, you can choose to import one, several, or all of those contacts to your contacts list. microSD Card A microSD™ memory card is an optional accessory (not included) t hat allows you to store images, videos, music, documents, and voice data on your phone. Insert a microSD Card Use the following procedures to insert an optional memory card (not included) into your phone. 1. Using the slot on the upper left side of the battery cover, gently lift the cover off the phone. 2. Align the card with the gold contacts facing down, and then firmly press the card into the slot. Remove a microSD Card Use the following procedures to remove an optional installed memory card (not included) from your ...
Important: You can easily damage an optional installed microSD card (not included) by improper operation. Please be careful when inserting, removing, or handling a memory card. Do not over- insert a card as this can damage the contact pins. View microSD Card Memory View the amount of memory used on an optional installed microSD card (not included). Press and then tap > Settings > More > Storage. Format the microSD Card Formatting a microSD card permanently removes all files stored on the card. See microSD Card for more information. 1. Press and then tap > Settings > More > Storage. 2. Tap Format SD card and then follow the prompts to confirm the formatting. Note: The formatting procedure erases all the data on an optional installed microSD card, after which the files CANNOT be retrieved. To prevent the loss of important data, please check the contents before you format a card. Unmount a microSD Card When you need to remove a microSD card, you must unmount the microSD card first to prevent corrupting the data stored on it or damaging the microSD card. Since you will remove the battery first before you can remove the microSD card, close all running applications on your phone and save any data first. 1. ...
> Settings > Accounts. 2. For each account, tap the account, and then tap Sync all. To preserve data on an optional installed memory card: As an added precaution, to preserve any data on an optional installed microSD card (not included), please remove it from your phone prior to starting the update process. Update your Phone Check for updates, and install updates as they become available. 1. Press and then tap > Settings > More. 2. Tap System Update to use these options: Update PRL: Download and the latest Preferred Roaming List (PRL), used by your phone to access the network. Update Profile: Update the user profile related to your wireless service account. If you choose to change your user name online, use this option to update the user name on your phone. Update Samsung Software: Upgrade to the latest software available for your device. Update Firmware: Update your phone’s firmware. Follow the prompts to download and install the update. Tools and Calendar...
Sprint Worldwide Wireless Service With your phone and global roaming service from Sprint Worldwide℠ Wireless Service, you can make phone calls and use wireless data services around the globe on compatible CDMA and GSM/UMTS networks. For a country-specific travel guide, select your phone and destination from sprint.com/traveltips. Activate Sprint Worldwide Service on Your Account Before using your phone in global roaming mode, you must activate Sprint Worldwide service. To activate Sprint Worldwide service: Chat with or email an international support rep by visiting sprint.com/swwsupport. – or – Call Sprint Worldwide Customer support at 1-888-226-7212. Your Phone’s SIM Card for International GSM Roaming Your phone comes with a preinstalled SIM (Subscriber Identity Module) card to support roaming on compatible GSM networks. Note: Your SIM card should be preinstalled. If you need to reinstall your SIM card, follow the instructions below. The SIM included contains information specific to your phone and should be retained with the phone for use on GSM networks. 1. Turn your phone off. 2. Using your fingernail, pull up on the slot in the battery cover and remove the cover. 3. ...
Enable Global Roaming Mode Your phone is designed to enter global roaming mode automatically when you activate your Sprint Worldwide service, meaning that it should automatically connect to an appropriate CDMA/LTE network or GSM/UMTS network when you travel. You may set global roaming options through the settings menu. You may also need to set your network mode options through the settings menu. To set your roaming options manually: 1. Press and then tap > Settings > More networks > Roaming. 2. Select a category and settings for each category. Roaming network: Select Automatic for international use. Home only restricts use to the Nationwide Sprint Network only. Roaming settings: Under Domestic CDMA and International CDMA, select the Voice and Data check marks. Under GSM, select the Data check mark. Roaming guard: Select your roaming guard preferences for Domestic CDMA, International CDMA, and GSM. To set your network mode options manually: Press and then tap > Settings > More networks > Mobile networks > Network mode. To allow connections to CDMA or LTE networks only, touch CDMA or LTE/CDMA.
international access code for your location (for example, 011 for international calls placed from the United States). Note: Plus Code Dialing is only available when roaming internationally on GSM networks and on certain CDMA networks in the United States, Canada, and the Caribbean. Note: International access codes and dialing information are available online at sprint.com/sww. To use Plus Code Dialing to place an international call: 1. Press and then tap Phone > Keypad tab to display the phone screen. 2. Dial the appropriate sequence for your location: If you are on the GSM network, touch and hold to insert a “+” on the phone dial screen. (The “+” symbol automatically inserts the international access code for the country from which you are calling.) If you are on the CDMA network outside Canada or the Caribbean, enter the international access code for the country from which you are calling. 3. Touch to insert the US country code, and then enter the area code and number. 4. Touch to place the call. Sprint International Voicemail Service Your Sprint voicemail will follow you as you travel. All of your unanswered calls will be forwarded to your Sprint voicemail. You will need to be sure your voicemail box is already set up and know your voicemail password. Note: Sprint voicemail may not be available on all networks; check sprint.com/sww for service information. Set Up Your Voicemail Access Number for International Use To simplify accessing your Sprint Voicemail while traveling, you can set up your voicemail access ...
3. Type the contact information (for example, “Voicemail”). 4. Touch (+1), your area code, and your wireless phone number. 5. Touch Save. Access Your Voicemail Internationally You will need to call your voicemail number to access your voicemail while roaming internationally. New Message Indicators Your voicemail message indicators may be displayed differently when roaming internationally. A “Message Waiting” indicator icon or a notification is displayed when a voicemail message is received. You may see “Missed Call” on your screen prior to receiving a message notification. You must call voicemail in order to retrieve messages. Follow the instructions on the previous page to store your voicemail number for easy access. Retrieve Voicemail Messages The voicemail retrieval process while traveling is the same as on the Sprint Network; however, you will be required to enter your voicemail password. To retrieve your voicemail messages: 1. Press and then tap Phone. 2. Touch and hold to dial your voicemail. 3. When your voicemail answers, tap , enter the password, and then tap ...
International Data Roaming Sprint Worldwide Wireless Service can also keep you connected via email and Web browsing when traveling in countries in which Sprint offers data service. Data services are available on both CDMA and GSM/UMTS networks; check sprint.com/traveltips and sprint.com/sww to determine the services available where you are traveling. Note: Prior to using your Sprint Worldwide GSM/UMTS Data Services, you must establish and utilize your CDMA data services domestically on the Sprint Network. Get Started With Sprint Worldwide Data Services To use Sprint Worldwide Data Services, you will need to have these services activated on your account. To activate, call Sprint Worldwide Customer Support at 1-888-226-7212. Representatives are available 24 hours a day, 7 days a week to assist you. Access Email and Data Services Internationally on GSM/UMTS Networks To access your email and browse the Web when traveling, you may need to manually select the carrier that provides Sprint service in your location. You can find a list of carriers for each country where GSM data service is offered at sprint.com/sww. Then, follow the instructions below to select the appropriate carrier network on your phone. To select a GSM data service carrier for a specific country: 1. Press and then tap > Settings > Connections > More networks > Mobile networks.
for providers on the GSM network. If your phone has automatically selected a GSM network while traveling, then you will need to set the phone to CDMA to access CDMA data services. (See Enable Global Roaming Mode.) Visit sprint.com/sww for a list of services available in each country. International Roaming Status Messages You may receive status messages under certain conditions while roaming internationally. Before contacting Sprint Worldwide Customer Support, note the message, numeric code, and the conditions under which it appeared. The following table lists and describes the status messages. Status Messages Message Description Number Not in Service The number that you entered is not valid. User Not Available The phone that you called is either busy, out-of-range, or turned off. Please try again later. User Not Authorized The phone that you called is either busy, out-of-range, or turned off. Please try again later. Please Try Later This service is temporarily not available. Please try again later. Service Restricted Service may not be activated properly. Please contact Sprint Customer Service to report the issue for resolution. Service Not Available This feature is not available on the current network. ...
Status Messages Message Description PIN Blocked. Call Your An incorrect SIM PIN was entered three consecutive times. You Provider will be unable to send or receive calls on your phone. Contact Sprint Customer Service to obtain the PIN Unblocked Key (PUK) code. Sprint sets the default to PIN off; if you elect to enable the PIN then you will need to contact Sprint for the default PIN and PUK. Insert SIM Your SIM Card is not being detected. Please check to ensure that you have inserted the SIM Card. Check SIM Card Please check your SIM card to make sure it is properly inserted. Contact Sprint for Assistance with International Service If you experience any issues with voice or data services while outside of the United States, Sprint offers customer support 24 hours a day. In the event that you do experience an issue, try the following actions: First try powering your phone off and then back on; this will force your phone to reregister with the network. Try manually selecting another network. Information for selecting networks can be found in the phone guide. If neither of these actions resolves your issue, you will need to contact customer service (see below). When calling to report an issue, the following information will be beneficial in trying to resolve your ...
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There is no charge for this call from your wireless phone. From a landline phone when outside the United States: Sprint Worldwide Customer Support can be reached from a landline phone at 1-817-698-4199. Access or connection fees may apply. The toll free numbers below can also be used to contact Sprint Worldwide Customer Support in the following countries: Country From Landline Phone Caribbean (Anguilla, Barbados, 1-888-226-7212 Cayman Islands, and Dominica) France 0800-903200 Germany 0800-180-0951 Italy 800-787-986 Mexico 001-877-294-9003 Trinidad and Tobago 1-800-201-7545 United Kingdom 0808-234-6616 Note: This toll free service is available on ordinary landline phones and some public pay phones. This service does not cover any hotel access charges. Sprint Worldwide Wireless Service...
Use Settings to configure your phone to your preferences. Access Settings Settings are arranged on tabs by category, to quickly access options. 1. Press and then tap > Settings. 2. Tap a tab to access settings by category: Connections: Connect to wireless networks, including 3G, 4G, and Wi-Fi, and to other devices. My device: Personalize your phone, including sounds and the display, accessibility, and input. Accounts: Set up accounts on your phone, like your Google and Samsung accounts, and your email and social networking accounts. You can also set up backup options. More: Set permissions for locations and security, and manage your device. Wi-Fi Settings Use Wi-Fi settings to control your phone’s connections to Wi-Fi networks, and for using Wi-Fi Direct to connect directly to other Wi-Fi Direct devices. Turn Wi-Fi On or Off When Wi-Fi is turned On, your device will notify you of available Wi-Fi networks, and you can connect to the Wi-Fi networks. Turn Wi-Fi Off when not in use, to conserve battery power. 1. Press and then tap > Settings > Connections. 2. Tap the ON/OFF switch beside Wi-Fi to turn Wi-Fi On or Off.
Configure Wi-Fi Settings Set up and manage wireless access points. 1. Press and then tap > Settings > Connections. 2. Tap Wi-Fi, and then tap the ON/OFF switch beside Wi-Fi to turn Wi-Fi On. Wi-Fi must be On to configure settings. 3. Configure these settings: Add Wi-Fi network: Connect to a new Wi-Fi network. For more information, see Wi-Fi. Scan: Search for available Wi-Fi networks. Wi-Fi Direct: Connect to other Wi-Fi Direct devices. For more information, see Wi-Fi Direct. Other Wi-Fi Settings Set up and manage wireless access points. 1. Press and then tap > Settings > Connections. 2. Tap Wi-Fi, and then tap the ON/OFF switch to turn Wi-Fi On. Wi-Fi must be On to configure settings. 3. Tap to configure these settings: Advanced: Network notification: When enabled, your phone alerts you when a new Wi-Fi network is available.
Auto network switch: When enabled, your phone will automatically switch between known Wi-Fi networks and mobile networks. Known Wi-Fi networks are those you have already connected to. Wi-Fi timer: When turned On, your phone will automatically connect or disconnect from a Wi-Fi network, using the Starting time and Ending times you set. Install certificates: If you have certificates stored on an installed optional memory card (not included), you can use this option to install the certificates. MAC address: (Not configurable) View your device’s MAC address, needed for connecting to some secured networks. IP address: (Not configurable) View your device’s IP address. WPS push button: Set up a connection to a WPS (Wi-Fi Protected Setup) router or other equipment. WPN PIN entry: View the PIN used by your device to set up a PIN-secured connection to a Wi-Fi router or other equipment. Wi-Fi Direct Wi-Fi Direct allows devices to connect to each other directly via Wi-Fi, without a Wi-Fi network or hotspot, and without having to set up the connection. For example, your device can use Wi-Fi Direct to share photos, contacts and other content with other Wi-Fi Direct devices. 1. Press and then tap > Settings > Connections. 2. ...
Hotspot Settings Use the Hotspot feature to share your phone’s data network connection with other devices via Wi- Fi. For information on configuring which devices can use your hotspot, see Allowed Devices. Note: Using the Hotspot feature consumes battery power and uses data services. Turn Hotspot On or Off 1. Press and then tap > Settings > Connections. 2. Tap the ON/OFF switch beside Hotspot to turn Hotspot On or Off. Configure Hotspot 1. Press and then tap > Settings > Connections. 2. Tap Hotspot > Configure to set these options: Network SSID: View and change the name of your mobile hotspot. Hide my device: When enabled, your mobile hotspot is not visible to other Wi-Fi devices during a scan. Other devices can still connect to your mobile hotspot, but will have to set up the connection manually with your Network SSID and Password. Security: Choose the security level for your Mobile Hotspot. Password: If you choose a security level that uses a password, set a password. By default, the password is your mobile telephone number. Show password: When enabled, the contents of the Password field are visible. ...
3. Tap , and then enter the other device’s Device name and MAC address. Consult the other device’s settings to find its MAC address. 4. Tap OK to add the device to the Allowed devices list. Bluetooth Settings Bluetooth is a short-range wireless communications technology for exchanging information over a distance of about 30 feet. You don’t need to line up the devices to send information with Bluetooth. If the devices are in range, you can exchange information between them, even if they are in different rooms. Your device can use Bluetooth to share photos, contacts and other content with other Bluetooth devices. Many of the apps on your device provide options for sharing via Bluetooth under Menu. Turn Bluetooth On or Off When Bluetooth is On, you can scan and find other Bluetooth devices to share information between the devices. Turn Bluetooth Off when not in use to conserve battery power. 1. Press and then tap > Settings > Connections. 2. Tap the ON/OFF switch beside Bluetooth to turn Bluetooth On or Off. Note: You can also turn Bluetooth On or Off from the Notification panel. Drag down from the top of the screen, and then tap the Bluetooth button. Configure Bluetooth Settings Pair with other Bluetooth devices, manage your Bluetooth connections, and control your device’s visibility to other devices. 1. Press and then tap > Settings > Connections. ...
Tap a paired device to connect to it, or tap beside a device to change its settings. Tap Scan to search for visible Bluetooth devices. After searching, tap a device to pair with it. 4. Tap for more settings: Visibility timeout: Set the length of time your device is visible to other devices when you turn on visibility. Received files: View files transferred to your device via Bluetooth. Rename device: Change the name of your device, visible to other Bluetooth devices. Data Usage Settings Monitor data usage, and control your device’s connection to mobile data service. Note: Data is measured by your phone. Your service provider may account for data usage differently. 1. Press and then tap > Settings > Connections. 2. Tap Data usage to configure options: Mobile data: Enable or disable Mobile data. You can also control Mobile data at the Notification panel. Limit mobile data usage: When enabled, your mobile data connection will be disabled when the specified limit is reached. After enabling the setting, drag the red limit line on the ...
Show Wi-Fi usage: When turned On, a separate tab displays data usage while connected to Wi-Fi. Mobile hotspots: Select Wi-Fi networks that are mobile hotspots. You can restrict apps from using these networks, and you can configure apps to warn you before using these networks for large downloads. More Networks Settings More networks settings provide additional options for configuring connections between your phone and the work, or to other devices. Airplane Mode Enabling Airplane mode turns off calling, messaging, and data network features. It also turns off other connectivity features, such as Wi-Fi and Bluetooth. While in airplane mode, you can use other features of your device, such as playing music, watching videos, or other applications. To use Wi-Fi and Bluetooth when Airplane mode is enabled, turn them on in Settings, or on the Notification panel. 1. Press and then tap > Settings > Connections. 2. Tap More networks, and then tap the check box next to Airplane mode to enable or disable the option. Note: You can also control Airplane mode from the Device options menu. Press and hold the Power/Lock Key, and then tap Airplane mode. Default Messaging App If you have multiple messaging apps installed on your phone, you can choose the app your phone uses for messaging. The app you select here will be used when you choose Messages in other apps, ...
Note: If you choose a default messaging app other than Messages (for example, Google Hangouts), you will not be able to use the standard Messages app unless you restore it as the default messaging app. Printing You can print from your phone, via Wi-Fi, to an optional compatible printer (not included). Your phone and the optional printer must be connected to the same Wi-Fi network. Turn Print Services On or Off Before you can print from your phone, a print service must be turned on. The print service communicates with the printer when you select something to print. 1. Press and then tap > Settings > Connections. 2. Tap More networks > Printing, and then choose a print service from the list. The Samsung Print Service Plugin is available by default. 3. Tap the ON/OFF switch to turn the service on or off. The service must be on to configure settings or print. Add a Printer Before you can print to a printer, you must set it up on your phone. You’ll need to know the IP address of the printer; consult the printer’s documentation for this information. 1. Press and then tap > Settings > Connections. 2. Tap More networks > Printing. 3. Choose a print service from the list, and then tap the ON/OFF switch to turn the service on or off. The service must be on to add a printer.
4. Tap > Settings to configure options. Available options may vary depending on the type of printer, and not all printers support all options. 2-Sided printing for documents: Choose Simplex to print one page per piece of paper, or choose Long edge or Short edge to print on both sides. Short edge and Long edge refer to how the pages flip when moving through multiple pages. Secure Release: If the optional printer supports secure release, and it is enabled, you must enter a User ID to retrieve your printouts. Tap Secure release, and then enter a User ID. Confidential Print: If the optional printer supports confidential printing, and it is enabled, you must enter a User ID and Password to retrieve your printouts. Tap Confidential Print, and then enter a User ID and Password. Job Accounting: If the optional printer supports job accounting, and it is enabled, you must enter a User ID and Password when printing, to track printing by group or other set. Version: View the version of the print service software. Open source licenses: View licenses related to the print service software. Mobile Networks Set options for network selection and data service. 1. Press and then tap > Settings > Connections. 2. ...
USB tethering: Connect the computer to the device via USB cable, and then touch USB tethering to turn tethering On or Off. Bluetooth tethering: Pair your device with the computer via Bluetooth. Consult the computer’s documentation for more information about configuring your computer to pair via Bluetooth. Touch Bluetooth Tethering to turn tethering On or Off. Note: Tap Help for information about using Tethering. Set up and manage Virtual Private Networks (VPN). Note: VPN settings include storage of login credentials on your device. You must configure a screen unlock pattern, PIN or password before setting up a VPN. 1. Press and then tap > Settings > Connections. 2. Tap More networks > VPN. 3. Tap to add a VPN. Depending on the type of VPN, this may include these options: Name: Enter the name of the VPN. Type: Choose the type of VPN, from PPTP, L2TP/IPSec PSK, L2TP/IPSec RSA, IPSec Xauth PSK, IPSec Xauth RSA, or IPSec Hybrid RSA. Server address: Enter the VPN server address. PPP Encryption (MPPE): Tap to enable, if applicable for the VPN. Show advanced options: Tap to set other options, depending on the type of VPN. 4. ...
Roaming network: Select a roaming default, from Home only, to only connect to the Sprint network, or Automatic, to allow connections to Sprint’s partner networks, if available. Roaming settings: Choose options for roaming, including Voice and data for Domestic CDMA and International CDMA networks, and Data for GSM networks (if available). Roaming guard: Enable or disable roaming access for Voice and Data for Domestic CDMA, Voice, Data and Outgoing text messages for International CDMA networks, and Voice, Data and Outgoing text messages for GSM networks (if available). NFC Settings Use NFC (Near Field Communication) to share information between your device and another NFC device by touching the devices together, typically back-to-back. NFC is used with S Beam and Android Beam, and must be turned On to use these features. Turn NFC On or Off Use NFC (Near Field Communication) to share information between your device and another NFC device or NFC tag, by touching the devices together, typically back-to-back. 1. Press and then tap > Settings > Connections. 2. Tap the ON/OFF switch beside NFC to turn NFC On or Off. Android Beam With Android beam, you can transmit app content via NFC to other NFC devices that support Android Beam. Android Beam uses NFC, so NFC must be turned On before you can turn on Android Beam. 1. Press and then tap > Settings > Connections. 2. ...
1. Press and then tap > Settings > Connections. 2. Tap the ON/OFF switch beside NFC to turn NFC On. NFC must be on to use Tap and pay. 3. Tap Tap and pay to access settings. S Beam Settings Share more and share it faster with S Beam. From photos to documents, large video files to maps, you can share almost anything instantly with one touch, simply by placing your devices back-to-back. S Beam uses your device’s NFC (Near Field Communication) feature to send, or “beam,” content to other NFC devices. S Beam works in the background. Use the sharing options from your favorite apps to select content to share via S Beam. For example, you can beam pictures or videos from Gallery, or songs from Music player. Just bring the devices together (typically back-to-back), and then tap the screen. Turn S Beam On or Off When S Beam is turned On, you can send or receive data by touching your device to another NFC- capable device. 1. Press and then tap > Settings > Connections. 2. Tap the ON/OFF switch beside S Beam to turn S Beam On or Off. Nearby Devices Settings Share files with devices using DLNA (Digital Living Network Alliance) standards, over Wi-Fi. To use Nearby devices, you must connect to the same Wi-Fi network as the devices you wish to share with, and the other devices must support DLNA.
Allowed devices: View and manage a list of devices allowed to connect to your device. Denied devices: View and manage a list of devices restricted from connecting to your device. Download to: Choose a location to save downloaded content, from USB storage (device memory) or optional installed SD card (not included). Download from other devices: Choose how to handle incoming files from other devices, from Always accept, Always ask, or Always reject. Screen Mirroring Settings With Screen mirroring, you can share your device’s screen with another device, using an optional AllShare Cast accessory (not included). Turn Screen Mirroring On or Off 1. Press and then tap > Settings > Connections. 2. Tap Screen mirroring, and then tap the ON/OFF switch beside Screen Mirroring to turn Screen mirroring On or Off. Note: Tap > Help to find instructions for using Screen mirroring to connect to a device. Lock Screen Settings Configure settings for locking the screen, to improve security.
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Unlock effect: Show a ripple effect on the lock screen when you slide your finger over the screen. Ink effect: When enabled, an ink effect displays when you slide the S Pen tip over the screen. You can choose the color of the effect. If you choose a live wallpaper, Ink effect is disabled. Help text: Show help information on the Lock screen. Wake up in lock screen: Allows you to wake up the screen by speaking a command. Set wake-up command: Allows you to set a command to wake up the screen. Popup Note on lock screen: When enabled, a note displays on the screen when you detach the S Pen while the phone is locked. Face unlock: When enabled, you unlock the screen by looking at it. This option offers low security, because someone who looks similar to you could unlock your phone. Touch the option for more information, and to set up Face unlock. Lock screen widgets: Customize your clock and personal message. Improve facial recognition: Have your face captured in different conditions. ...
Popup Note on lock screen: When enabled, a note displays on the screen when you detach the S Pen while the phone is locked. Make pattern visible: When enabled, your lock screen displays on the screen briefly as you draw it. Lock automatically: Screen will automatically lock 5 seconds after the screen turns off. Lock instantly with power key: Instantly lock the screen by pressing the Power/Lock Key. PIN: When enabled, you unlock the screen by entering a Personal Identification Number that you create. Touch the option, and then follow the prompts to create or change the screen unlock PIN. Lock screen widgets: Customize your clock and personal message. Popup Note on lock screen: When enabled, a note displays on the screen when you detach the S Pen while the phone is locked. Lock automatically: Screen will automatically lock 5 seconds after the screen turns off. ...
1. Press and then tap > Settings > My Device. 2. Tap Display > Wallpaper. 3. Tap a screen to customize, from Home screen, Lock screen, or Home and lock screens. 4. Choose a source for wallpaper: Gallery: Select a picture from Gallery. Follow the prompts to crop the picture and save it as wallpaper. Live wallpapers: Select a moving scene for the background (home screen only). Photos: Select a picture from Google Photos. Wallpapers: Choose an image from the Wallpapers gallery. Note: Available options depend on the screen you select. Notification Panel Configure options for the Notification panel, available when you swipe your finger down from Status bar at the top of the screen. At the top of the Notification panel, you can control settings with the Quick setting buttons. Choose quick setting buttons in Notification panel settings. 1. Press and then tap > Settings > My Device. 2. Tap Display > Notification panel. 3. Configure settings: ...
1. Press and then tap > Settings > My Device. 2. Tap Display, and then tap the check box beside Multi window to enable or disable the option. Page Buddy When turned on, Page buddy displays on the home screen when you perform certain actions, to offer special options. For example, Page buddy can display options related to playing music when you insert optional headphones (not included) into the headphone jack, or when detaching S Pen. 1. Press and then tap > Settings > My Device. 2. Tap Display > Page buddy for options: Tap the ON/OFF switch to turn Page buddy on or off. Tap options to enable or disable specific Page buddy pages. Screen Mode Choose a screen mode to match your type of viewing. 1. Press and then tap > Settings > My Device. 2. Tap Display, and then tap Screen mode to configure these options: Adapt display: Tap the check box to enable or disable automatic optimization of the screen to match the type of image being displayed and other criteria, such as battery level. When Adapt display is disabled, select a specific screen mode to match the content you display. Deselect Adapt display, and then tap one of the following: Dynamic, Standard, ...
To set a custom brightness level, clear the Automatic brightness checkmark and then touch and drag the Brightness level. 3. Tap OK to save the settings. Auto Rotate Screen When Auto rotate screen is enabled, the screen automatically updates when you rotate the phone. See Rotate for more information. 1. Press and then tap > Settings > My Device. 2. Tap Display, and then tap Auto rotate screen to enable or disable the setting. Screen Timeout Screen timeout lets you select how long the display screen remains lit after you press any key. 1. Press and then tap > Settings > My Device. 2. Tap Display, and then tap Screen timeout to choose a time period. Daydream The Daydream setting controls what the screen displays when the phone is docked, or while charging. You can choose to display a Colors screen, or display photos stored on your phone. 1. Press and then tap > Settings > My Device. 2. Tap Display, and then tap Daydream to configure options: Tap the ON/OFF switch next to Daydream to turn the option On or Off. When On, you can configure other options. ...
Photo Table: Display of pictures in a photo table. After enabling the option, tap to choose pictures to display. Tap Start now to switch to daydream. Tap Select dream time to choose when daydream displays. Font Style You can set the font for all text that displays on the screen. 1. Press and then tap > Settings > My Device. 2. Tap Display, and then tap Font style to choose a font. Follow the prompts to set it as the default. Tip: To find new fonts, tap Download to access new fonts in the Google Play Store app. Font Size This option allows you to select which size of font is displayed. 1. Press and then tap > Settings > My Device. 2. Tap Display, and then tap Font size to select a size. Touch Key Light Duration This feature allows you to set the length of time the Menu Key and Back Key remain lit ...
Auto Adjust Screen Tone When Auto adjust screen tone is enabled, your device automatically analyzes the screen and adjusts the brightness to conserve battery power. 1. Press and then tap > Settings > My Device. 2. Tap Display, and then tap the check box beside Auto adjust screen tone to enable or disable the option. LED Indicator Settings The LED indicator on the front of the device displays when the device is locked, to notify you of status changes and events. Use LED indicator settings to configure how the LED functions. Note: The LED indicator only displays when the screen is locked. 1. Press and then tap > Settings > My Device. 2. Tap LED indicator, and then tap the check box beside options to enable or disable the option: Charging: When enabled, the LED glows red during charging, and green when the battery is fully charged. Low battery: When enabled, the LED blinks red to indicate low battery charge. Notifications: When enabled, the LED blinks blue to show that you have missed calls, new messages, or application events. Voice recording: When enabled, the LED blinks blue when recording with the screen turned off.
1. Press and then tap > Settings > My Device. 2. Tap Sound, and then tap Volume to set volume levels. Drag the sliders to set the default volume for: Ringtone Music, video, games, and other media Notifications System 3. Tap OK to save the settings. Vibration Intensity Set the level for vibration to accompany ringtones and notifications. 1. Press and then tap > Settings > My Device. 2. Tap Sound, and then tap Vibration intensity to set vibrations. Drag the sliders to set the vibration intensity for: Incoming call Notification Haptic feedback 3. ...
Vibrations Choose vibrations to play for notifications, such as for incoming calls, new messages, and event reminders. 1. Press and then tap > Settings > My Device. 2. Tap Sound, and then tap Vibrations to choose a notification tone. 3. Tap a vibration to play a sample and select the sound. 4. Tap OK to save the setting. Notifications Choose a sound for notifications, such as for new messages and event reminders. 1. Press and then tap > Settings > My Device. 2. Tap Sound, and then tap Notifications to choose a notification tone. 3. Tap a sound to play a sample and select the sound. 4. Tap OK to save the setting. Vibrate When Ringing When Vibrate when ringing is enabled, a vibration plays for calls and notifications, along with the ringtone or sound. You can use the Vibration intensity and Vibrations settings to customize the vibration. 1. Press and then tap > Settings > My Device. 2. Tap Sound, and then tap the check box next to Vibrate when ringing to enable or disable the option.
Touch Sounds When Touch sounds is enabled, tones play when you tap or touch the screen to make selections. 1. Press and then tap > Settings > My Device. 2. Tap Sound, and then tap the check box next to Touch sounds to enable or disable the option. Screen Lock Sound When Screen lock sound is enabled, tones play when you touch the screen to lock or unlock it. 1. Press and then tap > Settings > My Device. 2. Tap Sound, and then tap the check box next to Screen lock sound to enable or disable the option. Haptic Feedback When Haptic feedback is enabled, vibration plays when you tap the Menu and Back keys, and for certain screen touches. 1. Press and then tap > Settings > My Device. 2. Tap Sound, and then tap the check box next to Haptic feedback to enable or disable the option. Emergency Tone You can choose to have your phone play a tone or vibration periodically during an emergency call. 1. Press and then tap ...
1. Press and then tap > Settings > My Device. 2. Tap an option, and then configure settings: Call: Configure call sounds. For more information, see Call Settings. Messaging: Configure message sounds. For more information, see Messaging Settings. Email: Configure email sounds. Calendar: Configure calendar sounds. Samsung Keyboard Sound Settings You can choose whether sounds and vibrations play when you tap keys on the Samsung Keyboard while entering text. 1. Press and then tap > Settings > My Device. 2. Tap Sound, and then tap an option to enable or disable it: Sound when tapped: When enabled, a sound plays when you tap keys. Vibrate when tapped: When enabled, a vibration plays when you tap keys. HDMI Audio Output Sound Settings Choose the type of sound output when you attach your phone to another device via HDMI cable.
You can choose the home screen mode at any time. 1. Press and then tap > Settings > My Device. 2. Tap Home screen mode, and then choose a mode. Touch Apply and then touch OK t o save your selection. Call Settings Configure options for calling with your phone. Call Rejection Create and manage a list of phone numbers, to have your device automatically reject calls you receive from those numbers. 1. Press and then tap > Settings > My Device. 2. Tap Call, and then tap Call rejection to configure these options: Auto reject mode: When All numbers is selected, calls from all numbers are rejected. When Auto reject numbers is selected, calls from numbers on the Auto reject list are rejected. Auto reject list: Enter telephone numbers, to reject calls from the numbers when Auto reject mode is turned On. Tap to enter a telephone number, or select a number from a contact. Tap Match criteria to set options for using the reject number list.
To create new messages, tap , and then follow the prompts. To modify an existing message, tap the message to edit the text. Answering/Ending Calls Manage settings for answering and ending calls. 1. Press and then tap > Settings > My Device. 2. Tap Call, and then tap Answering/ending calls to configure these options: The home key answers calls: When enabled, you can answer incoming calls by pressing the Home key. Voice control: When turned On, you can answer calls by speaking commands. Tap the ON/OFF switch to turn Voice control On, and then tap Voice control to configure the Incoming calls option. When enabled, you can answer or reject calls with the voice commands “Answer” and “Reject”. When you answer a call with a voice command, the Speaker will automatically turn on for hands-free calls. The power key ends calls: When enabled, you can end calls by pressing the Power key. In this case, pressing the power key during a call will not lock the screen. Turn Off Screen During Calls When enabled, the screen automatically turns off during phone calls, and the proximity sensor on the ...
Call connect tone: When enabled, the phone plays a tone when the other caller answers a call. Minute minder: When enabled, a tone plays once per minute during a call. Call end tone: When enabled, the device plays a tone when the other caller ends the call. Alerts on call: When enabled, notifications for alarms and new messages play during calls. When disabled, these notifications will be muted during a call. Call Accessories Configure options for using an optional headset for calling. 1. Press and then tap > Settings > My Device. 2. Tap Call, and then tap Call accessories to configure settings: Automatic answering: When enabled, and you have a headset connected to the Headset Jack, incoming calls are answered automatically after a delay, which you can set at Automatic answering timer. Tap to enable or disable the setting. Automatic answering timer: Choose a time period to delay before automatically answering an incoming call when Automatic answering is enabled and a headset is connected to the device. Tap to choose 2 seconds, 5 seconds, or 10 seconds. ...
Tap Vibrate when ringing to play a vibration for incoming calls. The vibration pattern is set at the Vibrations setting. Tap the check box next to Dialing keypad tone to enable or disable tones for keypad taps. Personalize Call Sound Choose options for call audio, in cases where you might need the sound softer or more clear, or optimized for your right or left ear. 1. Press and then tap > Settings > My Device. 2. Tap Call, and then tap Personalize call sound. 3. Tap a setting, and then configure options if available: Adapt sound: Tap Start, and then follow the onscreen prompts to find the best sound for you. Soft sound: Use softer sounds during calls. Clear sound: Use clearer sounds during calls. Off: Use the default call sound settings. Noise Reduction When enabled, Noise reduction suppresses background noise from your environment during calls.
US Dialing When enabled, the US dialing option replaces “+” with the international access code for your location. 1. Press and then tap > Settings > My Device. 2. Tap Call, and then tap the check box next to US dialing to enable or disable the setting. International Dialing When US dialing is enabled, it uses the International dialing code to replace “+”. US dialing must be disabled to access the International dialing code. 1. Press and then tap > Settings > My Device. 2. Tap Call, and then tap the check box next to US dialing to disable the setting. US dialing must be disabled to access the International dialing setting. 3. Tap International dialing, and then use the keypad to enter the international dialing code. 4. Tap OK to save the code. TTY Mode A TTY (teletypewriter, also known as a TDD or Text Telephone) is a telecommunications phone that allows people who are deaf, hard of hearing, or who have speech or language disabilities, to communicate by telephone. Your phone is compatible with select TTY phones. Please check with the manufacturer of your TTY phone to ensure that it supports digital wireless transmission. Your phone and TTY phone will connect using a special cable that plugs into your phone’s headset jack. If this cable was not provided with your TTY phone, contact your TTY phone manufacturer to purchase the connector cable. 1. Press and then tap ...
DTMF Tones Dual-tone Multi-frequency (DTMF) tones play when you use the Phone keypad during a call, such as when navigating menus. You can choose the length of the tones. 1. Press and then tap > Settings > My Device. 2. Tap Call > DTMF tones, and then choose a tone length. Voicemail Settings Set options for Visual Voicemail. 1. Press and then tap > Settings > My Device. 2. Tap Call, and then tap Voicemail settings to configure options for voicemail. Voice Privacy Improve the security of voice calls. 1. Press and then tap > Settings > My Device. 2. Tap Call, and then tap Voice privacy to enable the option. Blocking Mode Settings When Blocking mode is enabled, notifications for selected features are blocked, and you only receive the notifications you choose. You can choose to block notifications by feature or contact, and choose blocking all the time, or during a specific time period. 1. Press and then tap > Settings > My Device.
Turn off alarm and timer: When enabled, notifications for alarms and timers will not display. Tap the check box next to the option to enable or disable it. Turn off LED indicator: When enabled, the LED indicator will not light for notifications, even when the screen is off. Tap the check box next to the option to enable or disable it. 4. Set a time period for blocking mode: Tap the check box next to Always, to block notifications at all times. To set a specific time period to block notifications each day, disable the Always option, and then set a starting (From field) time and ending time (To field). Tap the time fields and then set the time. 5. Choose an option for blocking by contact: Tap Allowed contacts, and then choose an option: None: Block all notifications, from any contact. All contacts: Allow notifications from any contact. Favorites: Only allow notifications from contacts marked as favorites. Custom: Allow notifications from contacts you specify. Create a list of allowed contacts by tapping Add, and then selecting contacts from Contacts. If you have created a Custom list of allowed contacts, you can tap Allowed contact list to modify the list of allowed contacts. This option is only available when the Custom list is ...
Calendar event info: When enabled, your phone reads out event information when a reminder sounds. Power Saving Mode Settings Configure Power saving mode settings to conserve battery power. 1. Press and then tap > Settings > My Device. 2. Tap Power saving mode to configure options: Tap the ON/OFF switch next to Power saving mode to turn the mode On or Off. Power saving mode must be turned On to configure settings. CPU performance: When enabled, the maximum performance of the device’s CPU (Central Processing Unit) is disabled to conserve battery power. Tap the check box beside the option to enable or disable it. Screen output: When enabled, the frame refresh rate and brightness level are reduced to conserve power. Tap the check box beside the option to enable or disable it. Disable haptic feedback: When enabled, Haptic feedback is disabled to conserve battery power. Tap the check box beside the option to enable or disable it. Note: Tap Learn about Power saving to view information about these settings. Accessories Settings Configure your device’s behavior when it is connected to an optional dock (not included).
Accessibility Settings Your device offers features to make using the device easier for those with certain physical disabilities. Use Accessibility settings to configure these features. 1. Press and then tap > Settings > My Device. 2. Tap Accessibility to configure options: Tap Auto rotate screen to enable or disable automatic rotation of the screen when you rotate the phone. Tap Screen timeout to set a period of time for the screen to remain lit, after which it will dim and lock. Tap Speak passwords to allow the phone to read aloud password information. Tap Answering and ending calls select options for answering and ending calls. You can choose to answer calls by pressing the Home Key, dragging the accept call button, or using voice commands. You can choose to end calls by pressing the Power/Lock Key. Tap Show shortcut to display a shortcut on the Device options menu. The Device options menu displays when you press and hold the Power/Lock Key. Services: ...
Tap the check box next to Mono audio to enable stereo audio to be compressed into a single mono audio stream for use with a single earphone. Tap the check box next to Turn off all sounds to mute every sound made by the phone during taps, selections, notifications, etc. Tap the check box next to Flash notification to have your phone blink the Camera flash for notifications. Tap Google subtitles to choose options for subtitles. Tap the ON/OFF switch beside Google subtitles (CC) to turn the option on or off, and then configure options for language, text size, and caption style. Tap Samsung subtitles to choose options for subtitles. Tap the ON/OFF switch beside Samsung subtitles (CC) to turn the option on or off, and then configure options for alignment, text font and size, and window appearance. Dexterity: Tap the arrow next to Press and hold delay to choose how long your phone waits during a tap and hold gesture on the screen, before continuing with the tap and hold action. One-handed Operation Configure options to make using your device easier with one hand. When an option is enabled, you can adjust the position of the feature left or right by touching arrows on the screen. 1. Press and then tap ...
Language And Input Settings Use Language and input settings to choose a default language for your phone’s operations, plus settings for text entry and other inputs. Choose a Default Language Choose the language for operating your phone. 1. Press and then tap > Settings > My Device. 2. Tap Language and input, and then tap Language to select a language. Set a Default Input Method The following procedure allows you to select and set the default method you will use when accessing the keyboard. 1. Press and then tap > Settings > My Device. 2. Tap Language and input, and then tap Default to select the default input method. Google Voice Typing Settings Google voice typing allows you to speak your entries. When you enable Google voice typing, it’s available for use when you touch a field to enter text.
Samsung Keyboard Settings The Samsung Keyboard is an onscreen QWERTY keyboard, so you can enter text by “typing” on the keyboard. Samsung keyboard is enabled by default, and you can choose options for using it. 1. Press and then tap > Settings > My Device. 2. Tap Language and input, and then tap next to Samsung keyboard to configure these options: Input languages: Choose language(s) for use with Samsung keyboard. When you have more than one language enabled, you can slide your finger on the space bar while entering text to switch languages. Predictive text: Tap the ON/OFF switch to turn predictive text On or Off. Predictive text suggests words matching your text entries, and optionally, complete common words automatically. Tap Predictive text to configure options: Live word update: When enabled, predictive text automatically updates with popular new words. Personalized data: When enabled, predictive text uses personal language data you have entered to make better predictions. Samsung keyboard can collect all the text you enter, including personal data and credit card numbers, in order to give better prediction results. Learn from Facebook: When Personalized data is enabled, you can log into Facebook ...
Auto capitalization: When enabled, predictive text automatically capitalizes words in your text based on common usage, such as at the beginning of sentences. Auto spacing: When enabled, predictive text automatically inserts spaces between words. Auto punctuate: When enabled, a period and space are automatically entered to end a sentence, when you tap the space bar twice. Keyboard swipe: When enabled, you can enter text by sliding your finger across the keys on the keyboard. None: When enabled, Samsung Keyboard will not accept text entry by swiping. SwiftKey Flow: When enabled, you can enter text by swiping your finger across the keyboard. Cursor control: When enabled, you can slide your finger across the keyboard to move the cursor to begin entering text. Key-tap feedback: Enable or disable options for sound or vibration feedback to your onscreen keyboard touches. Sound: When enabled, a sound plays for your key touches.
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Settings: Set Swype options: Vibrate on keypress: When enabled, the device vibrates for your Swype touches. Sound on keypress: When enabled, the device plays sounds for your Swype touches. Pop-up on keypress: When enabled, the characters display briefly as you tap keys. Long-press delay: Set a time period for alternate characters to display for your selection, when you touch and hold on a key. Show complete trace: When enabled, Swype displays the trace of each word until you start the next word. Auto-capitalization: When enabled, Swype automatically capitalizes the first word of sentences. Auto-spacing: When enabled, Swype automatically inserts spaces between words as you complete them. Next word prediction: When enabled, Swype predicts the next word based on the previous word. Show Voice key: When enabled, a Voice input key displays on the Swype keyboard. Themes: Configure options for the look and position of the keyboard. ...
Contribute usage data: Allow Nuance to collect usage data to provide better text prediction. Cellular data: When enabled, Swype can use your phone’s connection to the wireless data network for updates, language downloads, and other Swype Connect features. Languages: Choose the current language for Swype, and download new languages to use with Swype. Gestures: Learn about shortcuts you can use on the keyboard to quickly accomplish common tasks. Help: Learn about using Swype. How to Swype: Learn about using Swype.
Bluetooth headset: Records audio through a Bluetooth headset, when using an optional Bluetooth headset (not included), paired with your phone. Text-to-speech Options Text-to-speech (TTS) provides audible readout of text, for example, the contents of text messages and the Caller ID for incoming calls. 1. Press and then tap > Settings > My Device. 2. Tap Language and input, and then tap Text-to-speech options: Preferred TTS engine: Select Samsung text-to-speech engine, or Google Text-to-speech Engine. Tap to configure options. General: Speech rate: Choose a rate for text readouts. Listen to an example: Play an example of speech used for readouts. Default language status: View supported language(s). Not configurable. Pointer Speed This feature allows you to adjust the speed of the Mouse/trackpad.
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Quick glance: When enabled, you can reach toward the device when the screen is turned off to see important information at a glance. Direct call: When enabled, you can lift the device to your ear while viewing a contact to call the contact. Smart alert: When enabled, you can lift the phone to receive notifications of missed calls and notifications that occurred while the device was stationary. Double tap to top: When enabled, you can tap the top of the phone twice to move to the top of a displayed screen. Tilt to zoom: When enabled, you can tilt the phone to zoom in or out when viewing pictures in Gallery. Pan to move icon: When enabled, you can move an icon on the home screen by touching and holding it, and then tilting the phone in a panning motion. When you release the icon, it moves to the new location on the home screen. Pan to browse images: When enabled, you can move the phone in a side-to-side motion to pan from side to side while viewing an image. Shake to update: When enabled, you can shake the phone to scan for devices, such as in the Bluetooth settings. ...
Palm swipe to capture: When enabled, you can save a copy of the current screen to the clipboard by swiping the side of your hand across the screen. Palm touch to mute/pause: When enabled, you can mute incoming calls and pause playback by covering the screen with your hand. Hand motion tutorial: Learn about using hand motions to control your phone. Smart Screen Settings Use Smart screen options to have your phone automatically adjust screen timeout, rotation when it detects you are looking at the screen, and control scrolling and playback based whether you are facing the screen. Smart screen options use the front camera to detect when you are facing the screen. Some factors that may affect the ability of the front camera to detect your face are: When the phone is not docked or held upright, for example when placed on a table. When the front camera cannot detect your face and eyes. When the front camera is being used for the current application. When the source of light is behind you, or when using the phone in the dark. Smart Stay When Smart stay is enabled, the screen will not time out as long as you are looking at it. When enabled, the Smart stay icon displays in the Status bar. 1. Press and then tap > Settings > My Device.
Voice Control Settings When Voice control is turned On, you can use voice commands to control your phone. Note: If you set the alert type for calls or notifications to vibrate, voice command is not available. 1. Press and then tap > Settings > My Device. 2. Tap Voice control, and then tap the ON/OFF switch beside Voice control to turn the feature On or Off. 3. After you turn the feature On, tap Voice control to set options: Incoming calls: When enabled, you can answer or reject calls with the voice commands “Answer” and “Reject”. When you answer a call with the voice command, the Speaker will automatically be turned on for hands-free talking. Alarm: When enabled, you can stop or snooze alarms with the voice commands “Stop” and “Snooze”. Camera: When enabled, you can take pictures with the voice commands “Smile”, “Cheese”, “Capture” and “Shoot”. Music: When enabled, you can control the music player with the voice commands “Next”, “Previous”, “Pause”, “Play”, “Volume Up”, and “Volume Down”. S Pen Settings Customize options for using S Pen to interact with your device. 1. Press and then tap > Settings > My Device. 2. Tap S Pen to configure options: ...
Sound and haptic feedback: When enabled, your phone plays a sound and vibrates when using S Pen. Quick Command settings: Tap to learn about gestures you can draw on the screen with S Pen to open selected apps or perform tasks. You can tap a preloaded gesture to learn more about it, and practice the gesture, or add your own gestures. S Pen help: Learn about S Pen. Accounts Settings When you set up accounts on your phone, such as your Google or Samsung accounts, and your email or social networking accounts, you can synchronize account information between your phone and the account. Types of information you can synchronize include contacts, pictures, videos, and other types of files. You can also set up options for backing up information from your phone to the cloud, and back up or reset your device. Add an Account Add an account to your phone to share information between your phone and the account. 1. Press and then tap > Settings > Accounts. 2. Tap Add account, and then choose a type of account. 3. Follow the prompts to enter your account credentials and complete the account set up.
Cloud: Configure options for synchronizing and backing up information. Tap Add account to sign in to your Samsung account, or create a new Samsung account. You can sync contacts, calendar events, memos, and Internet shortcuts. You can back up Logs, SMS and MMS messages, and current wallpaper settings. Tap Link Dropbox account to sign in to your Dropbox account, or set up a new account, to sync pictures, videos and documents. Backup and reset: Configure options for backing up data from your phone to a Google Account. Back up my data: Tap the check box to turn On automatic backup to a Google Account, and then set up an account for the backups. Backup account: When Back up my data is turned On, set up a Google Account for backups. You can set up a new Google Account, or sign in to an existing account. Automatic restore: When Back up my data is turned On, you can also turn on Automatic restore to automatically restore settings and other information from the backup when you reinstall an app. Factory data reset: Erase all your information from the phone, and return the settings to the factory defaults. All data will be erased, and cannot be recovered. A factory data reset also erases the key for decrypting files stored on an optional installed memory card, so files on the card cannot be used after the reset. Location Settings Control apps’ access to your location, and configure location sources.
1. Press and then tap > Settings > More. 2. Tap Location to configure options: Tap the ON/OFF switch to turn location services On or Off. When On, you are allowing Google’s location service to collect anonymous location data. Some data may be stored on your device, and collection may occur even when no apps are running. After you turn Location on, you can configure settings: Mode: Choose the method your phone uses to determine your location. High accuracy: When enabled, your phone uses GPS information, Wi-Fi, and mobile networks to estimate your location. Power saving: When enabled, your phone uses Wi-Fi and mobile networks to estimate your location. GPS only: When enabled, your only phone uses GPS information to estimate your location. Recent location requests: View services or apps that have recently accessed your location information. Location services: Select sources for reporting your location information to Google. Location sources: Tap My places to save your favorite locations, to allow your device to provide relevant information by recognizing saved locations. Tap Home, Work, or Car, and then follow the prompts to configure options for ...
1. Press and then tap > Settings > More. 2. Tap Security, and then tap an option: Encrypt device: Tap Set screen lock type to start, and then follow the prompts to encrypt information. Encrypt external SD card: Tap Set screen lock type to start, and then follow the prompts to encrypt information. Passwords Use the Make passwords visible setting to briefly display password characters as you enter them into password fields. 1. Press and then tap > Settings > More. 2. Tap Security, and then tap the check box beside Make passwords visible to enable or disable the setting. Device Administration Some applications, such as Corporate email, may require you allow access to your device by device administrators in certain circumstances, such as if your device is lost or stolen. Some features a device administrator might control include: Setting the number of failed password attempts before the device is restored to factory settings.
1. Press and then tap > Settings > More. 2. Tap Security, and then tap an option: Security policy updates: When enabled, your phone will automatically check for changes to the security policy and download any updates, to improve security and service. Send security reports: When enabled, your phone will send security reports to Samsung for threat analysis, when the phone is connected to a Wi-Fi network. Credential Storage You can install credentials from an optional installed memory card (not included), and use the Credential storage settings to allow applications to access the security certificates and other credentials. 1. Press and then tap > Settings > More. 2. Tap Security, and then tap an option: Storage type: Select a storage type to store data in key-value pairs, on the device memory, in a private database, or your own network server. Trusted credentials: Tap to view credentials you’ve installed. Install from device storage: Tap to install encrypted certificates from an optional installed ...
Battery Settings See what’s using battery power. 1. Press and then tap > Settings > More. 2. Tap Battery to view battery usage for apps and services. Tap an item for more information, or to configure options for managing power use. Storage Settings Manage the use of memory resources in your phone’s Device memory, and on an optional installed memory card (not included). 1. Press and then tap > Settings > More. 2. Tap Storage to view information about memory usage, and for other options: Device memory: View memory usage for the different types of information stored on your phone’s memory. Tap an item for more information. SD card: View memory usage for the different types of information stored on an optional installed memory card (not included). Mount SD card: Prepare an optional installed memory card for use as storage in the phone. This option is only available if an optional memory card is installed, and is not already mounted. Usually, your phone mounts a memory card as soon as you install it. Unmount SD card: Prepare an optional installed memory card for safe removal or formatting. Format SD card: Permanently remove all content from an optional installed memory ...
Activate This Device Connect to the network and activate your device. If your device is already activated, use this option to view information about your plan and usage. 1. Press and then tap > Settings > More. 2. Tap Activate this device, and then follow the prompts to activate your device on the network. System Update Settings Use System update options to update your phone’s internal software. 1. Press and then tap > Settings > More. 2. Tap System Update to use these options: Update PRL: Download and the latest Preferred Roaming List (PRL), used by your phone to access the network. Update Profile: Update the user profile related to your wireless service account. If you choose to change your user name online, use this option to update the user name on your phone. Update Samsung Software: Upgrade to the latest software available for your device. Update Firmware: Update your phone’s firmware. Follow the prompts to download and install the update. Settings...
About Device Settings View information about your device, including status, legal information, hardware and software versions, and a tutorial. 1. Press and then tap > Settings > More. 2. Tap About device, and then tap items for more details: Software version: View the current software version. Hardware version: View your device’s hardware version. Status: View information about your device’s current status. Legal information: Display open source licenses, configure license settings, including your DivX® VOD registration, and Google info. Device name: View your device’s name, and enter a new name if desired. Model number: View your device’s model number. ...
Index Apps 67 Auto Adjust Screen Tone 139 3-way Calling 41 Auto Rotate Screen 137 Auto Share Shot 86 4G Services 79 Back Key 9 Back up Information 111 Backup Options 163 About Device Settings 170 Battery Access Contacts 44 Install 1 Access Dropbox on Your Device 103 Battery Percentage 138 Access Email and Data Services Battery Settings 168 Internationally on CDMA Blocking Mode Settings 149 Networks 116 Bluetooth 93, 105 Access Email and Data Services Connect to a Car Kit 106 Internationally on GSM/UMTS Receive Information 108 Networks 116 Send Information 107 Access Your Voicemail Internationally 115 Turn On or Off 105 Accessibility 152 Unpair 107 Settings 152 Bluetooth Settings 124 Accessories Settings 151 Bluetooth Settings Menu 106 Accessory Jack 9 Brightness 136-137 Account Browser 79, 82 Manage 6 Services 7 Account Passwords 6...
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Connect to a Wireless Network 77 Email Message Contact Sprint for Assistance with Make call from 33 Emergency Numbers 33 International Service 118 Emergency Tone 142 Contacts 44 Encryption 165 Add or Edit Information 47 Enhanced 9-1-1 (E 9-1-1) 33 Adding Entries to Your Favorites 48 Enter Text 27 Assign a Picture 47 Entertainment 83 Assign a Ringtone 47 Erase Events 97 Delete Contacts 48 Event Alerts 96 Get Started 44 Extended Home Screen 24 Groups 49 Link an Contact 48 Make call from 32 Save a Number 46 Facebook 64 Share 50 Favorites 48 Contacts Options 44 Flash 9 Contacts Settings 51 Flick 17 Create a Google Account 52 Flipboard 75 Credential Storage 167 Font Size 138 Font Style 138 Format the microSD Card 110 Front camera 9 Data 82 Data Services 78 Password 6 Data Services User Name 79...
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My Files 102 Increase Volume In Pocket 147 International Data Roaming 116 International Dialing 148 International Roaming Status NASCAR Mobile 75 Navigation 70 Messages 117 Nearby Devices Settings 131 International Use NFC Settings 130 Voicemail Access Number 114 Noise Reduction 147 International Voicemail Troubleshooting 115 Notification Icons 25 Notification Panel 25, 135 Notification Panel Settings 26 Key Functions 8 Notifications 141 Keyboard 155-156 Samsung 155-156 One-handed Operation 153 Open an Installed App 70 Language and Input 154 Other Wi-Fi Settings 121 LED indicator 8 LED Indicator Settings 139 Location Settings 164 Page Buddy 136 Lock Screen Settings 132 Paper Artist 75 Logs 42 Passwords 166 Logs Options 42 Personalize Call Sound 147 Phone 31 Layout 8 Manage Your Email Inbox 56 Navigation 15 Maps Phone Call Options 39...
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Using contacts 32 Samsung Account 53 Using phone keypad 31 Samsung Applications Settings 143 Using recent calls 32 Samsung Keyboard 28, 155-156 Photos 94 Samsung Keyboard Sound Settings 143 Picasa 93 Screen Lock Sound 142 Picture Options 84 Screen Mirroring Settings 132 Pinch 19 Screen Mode 136 Play Store 68 Screen Timeout 137 Plus (+) Code Dialing 113 SD Card 109 Pointer Speed 159 Insert 109 Power Key 9 Remove 109 Power On 12 Security Settings 165 Power Saving Mode Settings 151 Security Update Service 166 Primary Shortcuts 22 Send a Gmail Message 53 Printing 127 Send a Message 60 Proximity sensor 9 Set a Default Input Method 154 Settings 120 Accessibility 152 Data Usage 125 Quick Command 12 Display 134 Quick Settings 26 Language and Input 154 Motion 159 Wi-Fi 120...
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Swype 29 System Update Settings 169 Vibrate When Ringing 141 Vibration Intensity 140 Vibrations 141 Take Pictures 83 Video Options 87 Tap and Pay 130 Videos Tethering 128 Record 86 Text-to-Speech 159 Share 92 Text Editing 30 View Photos and Videos 90 Text Entry 27 Visual Voicemail 36 Text Input Listen to multiple messages 37 Methods 27 Options 38 Text Messaging 59 Review 37 Make call from 33 Set Up 36 Tools 95 Visual Voicemail Settings 38 Touch 15 VOD Registration Number 67 Touch and Hold 15 Voice Control Settings 162 Touch Key Light Duration 138 Voice Privacy 149 Touch Sounds 142 Voice Recorder 104 Touchscreen Voice Search Settings 158 Turn off 13 Voice Services 104 Turn on 13 Voice Typing 27 Transfer Files Between Your Phone and a ...
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Working with Photos 91 Worldwide Calls 113 Your Phone at a Glance 1 YouTube 65, 94 Zoom 19 Zoom In or Out on a Photo 91 Index...