Troubleshooting - Beko CM 9120 B User Manual

You can check the bluetooth symbol on the
display to track your connection status. If the
symbol is continuously on, you have
bluetooth connection. If the symbol is flash-
ing, the product is trying to connect. If the
symbol is off, you have no connection.
When the bluetooth connection is on
in your product, Remote Control
function will be selectable.
If the Remote Control function can-
not be selected, check the connec-
tion status. If the connection cannot
be established, repeat the initial
setup steps over the product.
WARNING: For safety reasons, the
product door will be locked and re-
main locked regardless of the oper-
ating mode of the product when the
Remote Control function is activ-
ated. If you want to open the door of
the product, you will need to turn the
programme selection knob or press
the remote control key to deactivate
the remote control function.
When you want to control your washing ma-
chine remotely, after the front lid is closed,
you need to activate the Remote Control
function by pressing the Remote Control
button while the programme knob is in the
Download Programme/Remote Control posi-
tion button on the control panel of your
washing machine. Once access is estab-
lished to the product, you will see a screen
similar to the one below.
When the Remote Control is enabled, you
can only manage the machine, turn it off and
follow the status through your washing ma-
chine. And all functions except child lock can
be managed through the application.
You can follow whether the Remote Control
function is On or Off through the function in-
dicator on the button.
If the Remote Control function is Off, all the
operations are handled on the washing ma-
chine and only status follow-up is allowed on
the application.
In the event that Remote Start function can-
not be turned on, appliance will make a
warning sound when you press the button.
This might happen in cases such as when
the appliance is turned on and there is no
paired smart device via bluetooth. Bluetooth
settings being Off or the washing machine's
door being open are examples for such
cases.
Once you activate this function on the wash-
ing machine, it will remain enabled apart
from certain conditions and allow you to
control your washing machine remotely via
bluetooth.
In certain cases, it deactivates itself for safety
reasons:
• When your washing machine undergoes a
power interruption.
• When programme knob is turned and a
different programme selected or appliance
is turned off.

6.15.5 Troubleshooting

If you are having trouble on controlling or
connecting, apply the following steps. Ob-
serve whether the problem persists or not
after the action you have performed.
a. Check whether your smart device is con-
nected to the relevant home network.
b. Restart the product application.
c. Turn bluetooth off and then on via user
control panel.
d. If the connection cannot be established
with the above processes, repeat the ini-
tial set-up settings on the washing ma-
chine.
If the problem persists, consult an Author-
ised Service Agent.
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