Mercedes-Benz B-Class Electric Drive 2014 Operator's Manual page 242

Features
240
Roadside Assistance button
Press Roadside Assistance button :.
X
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in Roadside Assistance
button : flashes while the call is active.
The multifunction display shows the
necting Call necting Call
is muted.
If a connection can be made, the
nected nected message appears in the multifunction
display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
current location of the vehicle
R
vehicle identification number
R
i
The audio system or COMAND display
indicates that a call is active. During the
call, you can change to the navigation menu
by pressing the NAVI button on COMAND,
for example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
From the remote fault diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
( page 243).
Y
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
message. The audio output
Call Con‐ Call Con‐
Benz technician or makes arrangements for
your vehicle to be transported to the nearest
authorized Mercedes-Benz Center.
You may be charged for services such as
repair work and/or towing.
Further details are available in your mbrace
manual.
i
If the system has not been able to initiate
a Roadside Assistance call:
the indicator lamp in Roadside Assis-
R
tance call button : flashes continuously
it was not possible to establish a voice
R
connection to the Mercedes-Benz Cus-
tomer Assistance Center.
This can occur if the relevant mobile phone
network is not available, for example.
Con‐ Con‐
The Call Failed Call Failed
multifunction display.
To end a call: press the ~ button on the
X
multifunction steering wheel.
or
Press the corresponding button for ending
X
a phone call on the audio system or on
COMAND.
MB Info call button
Press MB Info call button :.
X
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in MB Info call button :
flashes while the connection is being made.
The multifunction display shows the
message appears in the
Con‐ Con‐