Appendix A: Troubleshooting; Diagnosing Access Point Indicators - Enterasys RoamAbout RBT-4102 Installation Manual

Appendix A: Troubleshooting

Diagnosing Access Point Indicators

Symptom
Power LED is Off
Power LED is Amber
Ethernet/Link LED is Off
Note: For troubleshooting wireless connectivity problems, refer to the management guide.
Troubleshooting Chart
Action
• AC power adapter may be disconnected. Check connections between
the access point, the power adapter, and the wall outlet.
• PoE power to the access point may be disabled at the connected
switch port. Check the switch configuration to be sure that PoE power
is enabled for the switch and specified port. Also check that the switch
has not exceeded its power budget and turned off the port power.
• The access point has detected a system error. Reboot the access
point to try and clear the condition.
• If the condition does not clear, contact your local dealer for assistance.
• Verify that the access point and attached device are powered on.
• Be sure the cable is plugged into both the access point and
corresponding device.
• Verify that the proper cable type is used and its length does not exceed
specified limits.
• Check the cable connections for possible defects. Replace the
defective cable if necessary.
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