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Troubleshooting
The solutions herein are for problems when printing
without using a computer.
If you cannot solve the problem, you can get more
information from the LCD screen. Press the Menu
button, then select Help.
Error/Warning Messages
You can diagnose and solve most problems by
checking the error messages on the LCD screen. If
you cannot solve the problems, by checking the
messages, use the following table and try the
recommended solution.
Error Messages
A printer error has
occurred. See your printer
documentation.
Solution
Turn PictureMate off and then back on.
If the error message still appears,
contact your dealer.
& See "Contacting Customer Support"
on page 57
Error Messages
Solution
Photo cartridge low.
Press OK to clear the error.
Replace cartridge soon.
Prepare the new photo cartridge.
If you tried to clean the print head,
replace the photo cartridge first.
& See "Replacing the Photo Cartridge"
on page 39
Replace photo cartridge
Replace the photo cartridge with a new
now. For best results, use
one.
a genuine Epson photo
& See "Replacing the Photo Cartridge"
cartridge.
on page 39
Service required. Parts
Contact Epson for assistance.
inside your printer are near
& See "Contacting Customer Support"
the end of their service life.
on page 57
See your printer
documentation.
Service required. Parts in
your printer are at the end
of their service life. See
your printer
documentation.
Error in data. Printouts
The print results may not be perfect.
may be affected.
Check the data.
Troubleshooting
PictureMate PM 270
51
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