If The System Needs; Service; Map Data Updates - Cadillac Escalade 2013 Owner's Manual

To recalibrate the vehicle's position
on the map, see your dealer.

If the System Needs

Service

If the navigation system needs
service and the steps listed here
have been followed but there are
still problems, see your dealer for
assistance.

Map Data Updates

The navigation map database is
stored on a compact flash card. It is
usable only in this type of navigation
system, and will not function in other
electronic devices.
The map in the vehicle was installed
by the factory and is the most
up-to-date information available as
the vehicle was produced. This map
may have to be updated
periodically, provided that the map
information has changed. See your
dealer for service.
Ordering Map Data Updates
The map database in the vehicle is
the most up-to-date information
available when the vehicle was
produced. The map database is
updated periodically, provided that
the map information has changed.
United States and Canada
For any questions about the system
or the update process, contact the
GM Nav Disc Center toll-free phone
number, 1-877-NAV-DISC
(1-877-628-3472) or go to the
center's website,
www.gmnavdisc.com. For any
updates or replacements, call the
GM Nav Disc Center or order the
new database online. Have the
Vehicle Identification Number (VIN)
available when ordering to ensure
the correct and most up-to-date map
database for the vehicle is sent. See
Vehicle Identification Number
(VIN) in the index of the vehicle
owner manual for more information.
Infotainment System
Mexico
For any questions about the
operation of the navigation system
or the update process, contact
General Motors of Mexico,
Customer Care Center Cadillac
toll-free phone number,
01-800-466-0805 or write to
cac.cadillac@gm.com. Have the
Vehicle Identification Number (VIN)
available when ordering to ensure
the correct and most up-to-date
DVD map disc for the vehicle is
sent. See Vehicle Identification
Number (VIN) in the Index of the
vehicle owner manual for more
information.
After receiving the updated map
database, see your dealer for
replacement.
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