Page 1 2018 E-SERIES Owner’s Manual owner.ford.com ford.ca September 2017 First Printing Owner’s Manual E-Series Litho in U.S.A. JC2J 19A321 AA...
Page 2 No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission. Errors and omissions excepted. © Ford Motor Company 2017 All rights reserved. Part Number: 201707 20170731171944...
Page 4: Table Of Contents
Keys and Remote Controls Symbols Glossary..........5 General Information on Radio Data Recording..........7 Frequencies..........37 California Proposition 65.......9 Remote Control..........37 Perchlorate............9 Replacing a Lost Key or Remote Ford Credit............9 Control............39 Replacement Parts Recommendation........10 Doors and Locks Special Notices..........10 Locking and Unlocking........40 Mobile Communications Equipment.............12 Security Passive Anti-Theft System......43...
Page 5 Table of Contents Audible Warnings and Indicators.....55 Transmission Automatic Transmission......86 Information Displays General Information........56 Rear Axle Information Messages........61 Limited Slip Differential......89 Climate Control Brakes Manual Climate Control......64 General Information........90 Hints on Controlling the Interior Hints on Driving With Anti-Lock Climate............65 Brakes............90 Rear Passenger Climate Controls....67 Parking Brake............91...
Page 6 Table of Contents Economical Driving........114 Brake Fluid Check.........150 Driving Through Water.........115 Power Steering Fluid Check.......151 Floor Mats............115 Washer Fluid Check........151 Changing the 12V Battery......152 Roadside Emergencies Checking the Wiper Blades.......153 Roadside Assistance........117 Changing the Wiper Blades......153 Hazard Flashers..........118 Adjusting the Headlamps......154 Fuel Shutoff.............118 Removing a Headlamp.......155 Jump Starting the Vehicle......119...
Page 7 Using SYNC With Your Media Player............248 SYNC Troubleshooting......258 Accessories Accessories............267 Auxiliary Switches........268 Ford Protect Ford Protect...........270 Scheduled Maintenance General Maintenance Information..272 Normal Scheduled Maintenance...275 Special Operating Conditions Scheduled Maintenance..........277 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201707, First Printing...
Page 8: Introduction
Introduction ABOUT THIS MANUAL Thank you for choosing Ford. We recommend that you take some time to get to know your vehicle by reading this manual. The more that you know about your vehicle, the greater the safety and pleasure you will get from driving it.
Page 9 Introduction Cabin air filter Front airbag E67017 Front fog lamps Check fuel cap Fuel pump reset Child safety door lock or unlock Fuse compartment Child seat lower anchor Hazard warning flashers Child seat tether anchor Heated rear window Cruise control E71340 Heated windshield Do not open when hot...
Page 10: Data Recording
In order to properly diagnose and service your vehicle, Ford Motor Company Power window lockout (Ford of Canada in Canada), and service and repair facilities may access or share among them vehicle diagnostic information received through a direct...
Page 11 Ford of Canada privacy policy at is recorded by the event data recorder www.ford.ca, including our U.S. data under normal driving conditions and no storage and use of service providers in personal data or information (e.g., name,...
Page 12: California Proposition 65
Terms and Conditions. See SYNC (page 220). US Only Ford Credit offers a full range of financing and lease plans to help you acquire your vehicle. If you have financed or leased your vehicle through Ford Credit, thank you for your business.
Page 13: Replacement Parts Recommendation
A great way to know for sure you are getting this level Call 1-800-727-7000. of protection is to use genuine Ford For more information about Ford Credit replacement collision parts. and access to Account Manager, go to Warranty on Replacement Parts www.ford.com/finance.
Page 14 Introduction On Board Diagnostics Data Link Using your Vehicle as an Connector Ambulance If your light truck has the Ford Ambulance WARNING Preparation Package, it may be utilized as Do not connect wireless plug-in an ambulance. Ford urges ambulance devices to the data link connector.
Page 15: Mobile Communications Equipment
Introduction MOBILE COMMUNICATIONS EQUIPMENT WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle.
Page 16: Environment
You should play your part in protecting the environment. Correct vehicle usage and the authorized disposal of waste, cleaning and lubrication materials are significant steps toward this aim. For details about Ford Motor Company's sustainability progress and initiatives visit: Web Address www.sustainability.ford.com...
Page 17: At A Glance
At a Glance INSTRUMENT PANEL OVERVIEW E254406 Air vent. Direction indicators. See Direction Indicators (page 48). Wiper lever. See Wipers and Washers (page 46). Instrument cluster. See Instrument Cluster (page 51). Tow haul. See Automatic Transmission (page 86). Auxiliary switches. See Auxiliary Switches (page 268). Audio unit.
Page 18: Child Safety
Child Safety GENERAL INFORMATION WARNINGS Technician (CPST) to make sure that you See the following sections for directions properly install the child restraint in your on how to properly use safety restraints vehicle and that you consult your for children. pediatrician to make sure you have a child restraint appropriate for your child.
Page 19: Installing Child Restraints
Child Safety Recommendations for Safety Restraints for Children Recommended restraint Child Child size, height, weight, or age type Use a child safety seat Infants or Children weighing 40 lb (18 kg) or less (sometimes called an toddlers (generally age four or younger). infant carrier, convertible seat, or toddler seat).
Page 20 Child Safety Use a child safety seat (sometimes called • Place the vehicle seat upon which the an infant carrier, convertible seat, or child seat will be installed in the upright toddler seat) for infants, toddlers, or position. children weighing 40 pounds (18 •...
Page 21 Child Safety 2. Pull down on the shoulder belt and then grasp the shoulder belt and lap belt together. E142875 5. To put the retractor in the automatic locking mode, grasp the shoulder portion of the belt and pull downward E142530 until all of the belt is pulled out.
Page 22 Child Safety Using Tether Straps necessary to remove the remaining slack that will exist once the extra Many forward-facing child safety seats weight of the child is added to the child include a tether strap which extends from restraint. It also helps to achieve the the back of the child safety seat and hooks proper snugness of the child seat to to an anchoring point called the top tether...
Page 23: Booster Seats
Child Safety BOOSTER SEATS WARNING Do not put the shoulder section of the seatbelt or allow the child to put the shoulder section of the seatbelt under their arm or behind their back. Failure to follow this instruction could reduce the effectiveness of the seatbelt and increase the risk of injury or death in a crash.
Page 24 Child Safety • Does the lap belt rest low across the hips? • Is the shoulder belt centered on the shoulder and chest? • Can the child stay seated like this for the whole trip? Always use booster seats in conjunction with your vehicle lap and shoulder belt.
Page 25: Child Restraint Positioning
Child Safety E142596 E142597 If the booster seat slides on the vehicle CHILD RESTRAINT seat upon which it is being used, placing a POSITIONING rubberized mesh sold as shelf or carpet liner under the booster seat may improve this condition. Do not introduce any item WARNINGS thicker than this under the booster seat.
Page 26 Child Safety WARNINGS WARNINGS Always carefully follow the Do not use pillows, books or towels instructions and warnings provided to boost your child's height. by the manufacturer of any child Always restrain an unoccupied child restraint to determine if the restraint device seat or booster seat.
Page 27 Child Safety Note: The child restraint must rest tightly against the vehicle seat upon which it is installed. It may be necessary to lift or remove the head restraint. See Head Restraints (page 68). E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201707, First Printing...
Page 28: Seatbelts
Seatbelts PRINCIPLE OF OPERATION WARNINGS When possible, all children 12 years old and under should be properly WARNINGS restrained in a rear seating position. Always drive and ride with the seat Failure to follow this could seriously backrest upright and the lap belt increase the risk of injury or death.
Page 29: Fastening The Seatbelts
Seatbelts The safety belt pretensioners at the front 2. To unfasten, press the release button seating positions are designed to tighten and remove the tongue from the the safety belts when activated. In frontal buckle. and near-frontal crashes, the safety belt Using Seatbelts During Pregnancy pretensioners may be activated alone or, if the crash is of sufficient severity, together...
Page 30: Seatbelt Height Adjustment
Seatbelts All safety restraints in the vehicle are How to Use the Automatic Locking combination lap and shoulder belts. The Mode driver seatbelt has the first type of locking mode. The front outboard passenger seatbelt has both types of locking modes described as follows: Vehicle Sensitive Mode This is the normal retractor mode, which...
Page 31: Seatbelt Warning Lamp And Indicator Chime
Seatbelts Adjust the height of the shoulder belt so To adjust the shoulder belt height: the belt rests across the middle of your Press the button and slide the height shoulder. adjuster up or down. 2. Release the button and pull down on the height adjuster to make sure it is locked in place.
Page 32: Seatbelt Extension
Ford seatbelts. Ask your or improper operation is noted. authorized dealer if your extension is compatible with your Ford vehicle restraint Properly care for seatbelts.
Page 33: Supplementary Restraints System
Supplementary Restraints System The airbags are a supplemental restraint PRINCIPLE OF OPERATION system and are designed to work with the safety belts to help protect the driver and WARNINGS right front passenger from certain upper Airbags do not inflate slowly or body injuries.
Page 34: Driver And Passenger Airbags
Supplementary Restraints System Passenger Airbag On and Off DRIVER AND PASSENGER Switch (If Equipped) AIRBAGS (If Equipped) WARNING WARNINGS Your vehicle may have an airbag Never place your arm over the airbag deactivation switch. Before driving, module as a deploying airbag can always look at the switch to make result in serious arm fractures or sure it is in the appropriate position.
Page 35 Supplementary Restraints System Type 1 Turning the Passenger Airbag Back On WARNINGS The seatbelts for the driver and right front passenger seating positions are specifically designed to operate together with the airbags in certain types of crashes. When you switch off your airbag, you not only lose the protection of the airbag, you also may reduce the effectiveness of your seatbelt system.
Page 36 Supplementary Restraints System very significant risk reducing benefits of the airbag and you are also reducing the effectiveness of the seatbelts, because seatbelts in modern vehicles are designed to work as a safety system with the airbags. National Highway Traffic Safety Administration Deactivation Criteria (Excluding Canada) WARNING...
Page 37 Supplementary Restraints System • The vehicle has no rear seat. Transport Canada Deactivation Criteria (Canada Only) • The vehicle has a rear seat too small to accommodate a rear-facing infant WARNING seat. This vehicle has special energy • The infant has a medical condition management seatbelts for the driver which, according to the infant's and right front passenger.
Page 38 Supplementary Restraints System • My vehicle has no rear seat. After all occupants have adjusted their seats and put on seatbelts, it is very • Although children age 12 and under ride important that they continue to sit in the rear seat whenever possible, properly.
Page 39: Crash Sensors And Airbag Indicator
Supplementary Restraints System If any of these things happen, even CRASH SENSORS AND intermittently, have the supplemental AIRBAG INDICATOR (If Equipped) restraint system serviced at an authorized dealer immediately. Unless serviced, the WARNING system may not function properly in the event of a crash.
Page 40: Keys And Remote Controls
Keys and Remote Controls Note: Make sure to lock your vehicle before GENERAL INFORMATION ON leaving it unattended. RADIO FREQUENCIES Note: If you are in range, the remote control will operate if you press any button This device complies with Part 15 of the unintentionally.
Page 41 Keys and Remote Controls Reprogramming the Remote Control You must have all remote controls readily accessible before beginning this procedure. Any remote control that is not present during the programming procedure will no longer operate your vehicle. Note: You can program a maximum of four coded keys to your vehicle.
Page 42: Replacing A Lost Key Or Remote Control
Keys and Remote Controls Note: The panic alarm operates regardless of the ignition position. REPLACING A LOST KEY OR REMOTE CONTROL Replacement keys or remote controls can be purchased from an authorized dealer. Authorized dealers can program remote controls for your vehicle. See Passive Anti-Theft System (page 43).
Page 43: Doors And Locks
Doors and Locks Press the button again within three LOCKING AND UNLOCKING seconds to unlock all doors. The direction indicators flash. You can use the power door lock control or the remote control to lock and unlock Note: The driver door can be unlocked with your vehicle.
Page 44 Doors and Locks Autolock Feature 6. Press the power door unlock control and within five seconds, press the The autolock feature locks all the doors power door lock control. The horn when: sounds once if disabled or twice if enabled. •...
Page 45 Doors and Locks The lamps do not turn off if: • You switch them on with the lighting control. • Any door is open. E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201707, First Printing...
Page 46: Security
(If Equipped) coded key disarms the engine immobilization system. Note: The system is not compatible with non-Ford aftermarket remote start systems. Replacement Keys Use of these systems may result in vehicle starting problems and a loss of security The integrated keyhead transmitter protection.
Page 47 Security Insert the first previously programmed correctly coded key into the ignition. 2. Switch the ignition from off to on. Keep the ignition on for at least three seconds, but no more than 10 seconds. 3. Switch the ignition off and remove the first correctly coded key from the ignition.
Page 48: Steering Wheel
Steering Wheel ADJUSTING THE STEERING CRUISE CONTROL (If Equipped) WHEEL WARNING Do not adjust the steering wheel when your vehicle is moving. E161518 See Cruise Control (page 95). E161517 Pull and hold the steering wheel release lever. 2. Adjust the steering wheel to the position you desire, then release the lever.
Page 49: Wipers And Washers
Wipers and Washers Note: Do not operate the washers when WINDSHIELD WIPERS the washer reservoir is empty. This may cause the washer pump to overheat. Note: Fully defrost the windshield before you switch the windshield wipers on. Note: Make sure you switch the windshield wipers off before entering a car wash.
Page 50: Lighting
Lighting GENERAL INFORMATION LIGHTING CONTROL Condensation in the Exterior Front Lamps and Rear Lamps Exterior front lamps and rear lamps have vents to accommodate normal changes in air pressure. Condensation can be a natural by-product of this design. When moist air enters the lamp assembly through the vents, there is a possibility that condensation can occur when the temperature is cold.
Page 51: Instrument Lighting Dimmer
Lighting Headlamp Flasher DAYTIME RUNNING LAMPS Equipped) WARNING The daytime running lamps system does not activate the rear lamps and may not provide adequate lighting during low visibility driving conditions. Make sure you switch the headlamps on, as appropriate, during all low visibility conditions.
Page 52: Windows And Mirrors
Windows and Mirrors POWER WINDOWS EXTERIOR MIRRORS (If Equipped) (If Equipped) Power Exterior Mirrors WARNINGS (If Equipped) Do not leave children unattended in WARNING your vehicle and do not let them play with the power windows. They may Do not adjust the mirrors when your seriously injure themselves.
Page 53: Interior Mirror
Windows and Mirrors Telescoping Mirrors The mirror dims to reduce the effect of (If Equipped) bright light from behind. It returns to normal when the bright light from behind is no longer present or if you shift into reverse (R). Do not block the sensors on the front and back of the mirror.
Page 54: Instrument Cluster
Instrument Cluster GAUGES E194283 Tachometer. Fuel gauge. Engine coolant temperature gauge. Speedometer. Battery voltage gauge. Information display. See General Information (page 56). Engine oil pressure gauge. Switch the ignition on. The fuel gauge Fuel Gauge indicates approximately how much fuel you have left in the fuel tank.
Page 55: Warning Lamps And Indicators
Instrument Cluster Battery Voltage Gauge The needle should move toward F when you refuel your vehicle. If the needle points Indicates the battery voltage when the to E after adding fuel, have an authorized ignition is in the on position. If the pointer dealer check the system soon.
Page 56 Instrument Cluster Brake System Warning Lamp Note: Some warning indicators appear in the information display and operate the WARNING same as a warning lamp but do not illuminate when you start your vehicle. Driving your vehicle with the warning lamp on is dangerous. A significant Airbag Warning Lamp decrease in braking performance may occur.
Page 57 Instrument Cluster Engine Coolant Temperature It also illuminates momentarily when you Warning Lamp switch the ignition on to confirm the lamp is functional. If it does not illuminate when If it illuminates when your vehicle you switch the ignition on, or begins to is moving, this indicates that the flash at any time, have the system checked engine is overheating.
Page 58: Audible Warnings And Indicators
Instrument Cluster Traction Control System Key in Ignition Warning Chime Displays when the traction Sounds when you open the driver's door control is active. If the light and you have left the key in the ignition. remains on, have an authorized E138639 Parking Brake On Warning Chime dealer check the system immediately.
Page 59: Information Displays
Information Displays Base Information Display Control GENERAL INFORMATION WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road.
Page 60 Information Displays Press and release the SELECT/RESET reset the function by holding the stem, by the speedometer, to choose SELECT/RESET stem for more than two settings and confirm messages. Select or seconds. Info TRIP A or B Miles (km) to E XX.X AVG MPG (L/100km) MPG (L/km) HOLD RESET FOR SETUP MENU...
Page 61 Information Displays Press and hold the SELECT/RESET stem to get into the setup menu sequence for the following displays: E194389 Setup OIL LIFE UNITS ENG / Press and hold the English or Metric METRIC SELECT/RESET stem AUTOLOCK (if ON or OFF equipped) AUTOUNLOCK (if ON or OFF...
Page 62 Information Displays SYSTEM CHECK TBC GAIN = XX.X or NO TRAILER (if equipped) TBC GAIN = XX.X or OUTPUT = ////// (if equipped) XXX MILES TO E AUTOUNLOCK OIL LIFE XXX% HOLD RESET = NEW This feature automatically unlocks all This displays the remaining oil life.
Page 63 Information Displays Determine which magnetic zone you 2. Press and hold the SELECT/RESET are in for your geographic location by stem to get into the setup menu. Press referring to the zone map. it repeatedly to scroll through the setup menu until HOLD RESET FOR 2.
Page 64: Information Messages
Information Displays Press the SELECT/RESET stem to INFORMATION MESSAGES acknowledge and remove some messages from the information display. Other Note: Depending on the vehicle options messages will be removed automatically equipped with your vehicle, not all of the after a short time. messages will display or be available.
Page 65 Information Displays Tire Message Action LOW TIRE PRESSURE Displays when one or more tires on your vehicle have low tire pressure. TIRE PRESSURE MONITOR Displays when the tire pressure monitoring system FAULT malfunctions. If the warning stays on or continues to come on, contact your authorized dealer.
Page 66 Information Displays Trailer Message Action TRAILER BRAKE MODULE Displays along with a single tone in response to faults FAULT sensed by the TBC. See Essential Towing Checks (page 107). TRAILER CONNECTED Displays when a correct trailer connection (a trailer with electric trailer brakes) is sensed during a given ignition cycle.
Page 67: Climate Control
Climate Control MANUAL CLIMATE CONTROL Heater Only System (If Equipped) E194172 Fan speed control: Adjusts the volume of air circulated in the vehicle. Temperature control: Adjusts the temperature of the air circulated in your vehicle. Air distribution control: Turn to switch air flow from the windshield or footwell vents on or off.
Page 68: Hints On Controlling The Interior Climate
Climate Control Manual Climate Control (If Equipped) E194171 Fan speed control: Adjusts the volume of air circulated in the vehicle. Temperature control: Adjusts the temperature of the air circulated in your vehicle. NORM A/C: Turn to switch the air conditioning on or off. Use A/C with recirculated air to improve cooling performance and efficiency.
Page 69 Climate Control Note: To reduce fogging of the windshield 2. Drive with the windows open until you during humid weather, adjust the air feel cold air through the air vents. distribution control to the windshield air Recommended Settings for vents position. Cooling Note: Do not place objects under the front seats as this may interfere with the airflow...
Page 70: Rear Passenger Climate Controls
Climate Control REAR PASSENGER CLIMATE CONTROLS (If Equipped) E194173 Rear fan speed control: Adjusts the volume of air circulated to the rear passenger compartment. E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201707, First Printing...
Page 71: Seats
Seats We recommend that you follow these SITTING IN THE CORRECT guidelines: POSITION • Sit in an upright position with the base of your spine as far back as possible. WARNINGS • Do not recline the seatback more than Sitting improperly, out of position or 30 degrees.
Page 72: Manual Seats
Seats The front row outboard non-adjustable head restraints consist of a trimmed foam covering over the upper structure of the seatback. Properly adjust the seatback to an upright driving or riding position, so that the head restraint is positioned as close as possible to the back of your head.
Page 73 Seats E190818 • Press A to raise or lower the front portion of the seat cushion. • Press B to move the seat forward, backward, up or down. • Press C to raise or lower the rear portion of the seat cushion. Recline Adjustment (If Equipped) E190819...
Page 74: Auxiliary Power Points
Auxiliary Power Points 12 Volt DC Power Point Locations Power points may be in the following WARNING locations: Do not plug optional electrical • On the instrument panel. accessories into the cigar lighter socket. Incorrect use of the cigar • Inside the glove box.
Page 75 Auxiliary Power Points When the indicator light on the power point • On: The power point is working, the ignition is on and a device is plugged • Off: The power point is off, the ignition is off or no device is plugged in. •...
Page 76: Starting And Stopping The Engine
Starting and Stopping the Engine GENERAL INFORMATION IGNITION SWITCH WARNINGS Extended idling at high engine speeds can produce very high temperatures in the engine and exhaust system, creating the risk of fire or other damage. Do not park, idle or drive your vehicle on dry grass or other dry ground E161572 cover.
Page 77 Starting and Stopping the Engine Stopping the Engine When Your Before starting the engine check the Vehicle is Moving following: • Make sure all occupants have fastened WARNING their safety belts. Switching off the engine when the • Make sure the headlamps and vehicle is still moving will result in a electrical accessories are off.
Page 78: Engine Block Heater
Starting and Stopping the Engine temperatures, and be clearly marked ENGINE BLOCK HEATER Suitable for Use with Outdoor Equipped) Appliances. Do not use an indoor extension cord outdoors. This could result in an electric shock or become a WARNINGS fire hazard. Failure to follow engine block heater instructions could result in property •...
Page 79: Fuel And Refueling
Fuel and Refueling • Avoid inhaling fuel vapors. Inhaling fuel SAFETY PRECAUTIONS vapor can lead to eye and respiratory tract irritation. In severe cases, WARNINGS excessive or prolonged breathing of Do not overfill the fuel tank. The fuel vapor can cause serious illness and pressure in an overfilled tank may permanent injury.
Page 80 Fuel and Refueling • Fuels containing the octane booster additive, methylcyclopentadienyl manganese tricarbonyl (MMT). • Leaded fuel (using leaded fuel is prohibited by law). The use of fuels with metallic compounds such as methylcyclopentadienyl manganese tricarbonyl (commonly known E161513 as MMT), which is a manganese-based fuel additive, will impair engine Your vehicle is designed to operate on performance and affect the emission...
Page 81: Fuel Quality - Gasoline
Fuel and Refueling • Fuels containing metallic-based FUEL QUALITY - GASOLINE additives, including manganese-based compounds. Choosing the Right Fuel • Fuels containing the octane booster additive, methylcyclopentadienyl manganese tricarbonyl (MMT). • Leaded fuel (using leaded fuel is prohibited by law). The use of fuels with metallic compounds such as methylcyclopentadienyl manganese tricarbonyl (commonly known...
Page 82: Refueling
Fuel and Refueling Filling a Portable Fuel Container WARNINGS Keep children away from the fuel WARNING pump; never let children pump fuel. Flow of fuel through a fuel pump Do not use personal electronic nozzle can produce static electricity. devices while refueling. This can cause a fire if you are filling an ungrounded fuel container.
Page 83: Fuel Consumption
FUEL CONSUMPTION fuel tank or fuel system if the correct genuine Ford, Motorcraft or other certified The advertised capacity is the maximum fuel filler cap is not used. amount of fuel that you can add to the fuel Your fuel tank filler cap has an indexed tank after running out of fuel.
Page 84 Fuel and Refueling • Adding certain accessories to your vehicle such as bug deflectors, rollbars or light bars, running boards and ski racks. • Using fuel blended with alcohol. See Fuel Quality (page 76). • Fuel economy may decrease with lower temperatures.
Page 85: Engine Emission Control
Engine Emission Control Tampering With a Noise Control EMISSION LAW System WARNING Federal laws prohibit the following acts: Do not remove or alter the original • Removal or rendering inoperative by equipment floor covering or any person other than for purposes of insulation between it and the metal maintenance.
Page 86: Catalytic Converter
Use special care when If you use anything other than Ford, working around the catalytic converter. Motorcraft or Ford-authorized parts for The catalytic converter heats up to a very...
Page 87 Engine Emission Control Illumination of the service engine soon Your vehicle has run out of fuel—the indicator, charging system warning light or engine may misfire or run poorly. the temperature warning light, fluid leaks, 2. Poor fuel quality or water in the strange odors, smoke or loss of engine fuel—the engine may misfire or run power could indicate that the emission...
Page 88 Engine Emission Control Your vehicle may not pass the I/M test if the service engine soon indicator is on or not working properly (bulb is burned out), or if the OBD-II system has determined that some of the emission control systems have not been properly checked.
Page 89: Transmission
Transmission Neutral (N) AUTOMATIC TRANSMISSION With the transmission in neutral (N), you WARNING can start your vehicle and it is free to roll. Hold the brake pedal down when in this Always fully apply the parking brake. position. Make sure you shift into park (P) for vehicles with an automatic Drive (D) transmission.
Page 90 Transmission Tow/Haul Mode Brake-Shift Interlock To activate tow/haul, press the WARNINGS button on the gearshift lever. When doing this procedure, you need The TOW HAUL indicator light E161509 to take the transmission out of park illuminates in the instrument cluster. (P) which means your vehicle can roll freely.
Page 91 Transmission If your vehicle is stuck in mud or snow, you may rock it out by shifting between forward and reverse gears, stopping between shifts in a steady pattern. Press lightly on the accelerator in each gear. E204513 4. Pull back on the solenoid, and at the same time, shift the transmission into neutral (N).
Page 92: Rear Axle
Rear Axle LIMITED SLIP DIFFERENTIAL (If Equipped) This axle provides added traction on slippery surfaces, particularly when one wheel is on a poor traction surface. Under normal conditions, the limited-slip axle functions like a standard rear axle. The axle may exhibit a slight noise or vibration during tight turns with low vehicle speed.
Page 93: Brakes
Brakes Hydraulic brake booster system GENERAL INFORMATION (Hydroboost or Hydromax) Note: Occasional brake noise is normal. If The Hydroboost and Hydromax systems a metal-to-metal, continuous grinding or receive fluid pressure from the power continuous squeal sound is present, the steering pump to provide power assist brake linings may be worn-out and should during braking.
Page 94: Parking Brake
Brakes • You take corners too fast. To release the parking brake: • The road surface is poor. • For vehicles equipped with a foot operated parking brake, pull the Note: If the system activates, the brake parking brake release lever. pedal may pulse and may travel further.
Page 95: Traction Control
Traction Control (If Equipped) System Indicator Lights and PRINCIPLE OF OPERATION Messages The traction control system helps avoid The traction control light drive wheel spin and loss of traction. temporarily illuminates on If your vehicle begins to slide, the system engine start-up and flashes E138639 applies the brakes to individual wheels...
Page 96: Parking Aids
Parking Aids Example REAR VIEW CAMERA (If Equipped) WARNINGS The rear view camera system is a reverse aid supplement device that still requires the driver to use it in conjunction with the interior and exterior mirrors for maximum coverage. Objects that are close to either corner of the bumper or under the bumper, might not be seen on the screen due to the limited coverage of the...
Page 97 Parking Aids The camera may not operate correctly under the following conditions: • Nighttime or dark areas if the reverse lamps are not operating. • Mud, water or debris obstructs the camera's view. Clean the lens with a soft, lint-free cloth and non-abrasive cleaner.
Page 98: Cruise Control
Cruise Control (If Equipped) Setting the Cruise Speed PRINCIPLE OF OPERATION Drive to desired speed. Cruise control lets you maintain a set 2. Press SET ACCEL. speed without keeping your foot on the accelerator pedal. You can use cruise 3. Take your foot off the accelerator control when your vehicle speed is greater pedal.
Page 99: Driving Aids
Driving Aids STEERING To help prevent damage to the power steering system: • Never hold the steering wheel at its furthest turning points (until it stops) for more than three to five seconds when the engine is running. • Do not operate the vehicle with a low power steering pump fluid level (below the MIN mark on the reservoir).
Page 100: Load Carrying
Load Carrying LOAD LIMIT Tire and Loading Label Information Example: Vehicle Loading - with and without a Trailer This section guides you in the proper loading of your vehicle, trailer, or both. Keep your loaded vehicle weight within its design rating capability, with or without a trailer.
Page 101 Load Carrying Payload is the combined weight GAWR (Gross Axle Weight of cargo and passengers that your Rating) vehicle is carrying. The maximum GAWR is the maximum allowable payload for your vehicle appears weight that a single axle (front or on the Tire and Loading label.
Page 102 Load Carrying vehicle’s braking system is rated Safety Compliance Certification Label for operation at Gross Vehicle Example: Weight Rating, not at Gross Combined Weight Rating.) Separate functional brakes should be used for safe control of towed vehicles and for trailers where the Gross Combined Weight of the towing vehicle plus the trailer exceed the Gross Vehicle Weight...
Page 103 Load Carrying Steps for determining the Helpful examples for calculating correct load limit: the available amount of cargo and luggage load capacity 1. Locate the statement "The combined weight of occupants Suppose your vehicle has a and cargo should never exceed 1400-pound (635-kilogram) cargo XXX kg or XXX lb."...
Page 104 Load Carrying - 1200 = - 240 pounds. No, you do not have enough cargo capacity to carry that much weight. In metric units, the calculation would be: 635 kilograms - (2 x 99 kilograms) - (12 x 45 kilograms) = 635 - 198 - 540 = -103 kilograms.
Page 105: Towing
Towing Load Placement TOWING A TRAILER To help minimize how trailer WARNINGS movement affects your vehicle Do not exceed the GVWR or when driving: the GAWR specified on the • Load the heaviest items closest certification label. to the trailer floor. Towing trailers beyond the •...
Page 106: Trailer Sway Control
Towing TRAILER SWAY CONTROL RECOMMENDED TOWING WEIGHTS Equipped) Note: Make sure to take into WARNING consideration trailer frontal area. Switching off trailer sway control Vehicles equipped with the Trailer increases the risk of loss of vehicle Tow Package or the Heavy Duty control, serious injury or death.
Page 107 Towing E-350 Cutaway Rear Axle Rear Axle Maximum Engine Wheelbase Option Ratio GCWR 4.10 Single Rear 13,000 lb 6.2L 138 in (3.5 m) Wheel (5,897 kg) 4.56 4.10 Single Rear 18,500 lb 6.8L 138 in (3.5 m) Wheel (8,391 kg) 4.56 13,000 lb 4.10...
Page 108 Towing E-350 Cutaway Rear Axle Rear Axle Maximum Engine Wheelbase Option Ratio GCWR 17,000 lb 4.56 (7,711 kg) 4.10 Dual Rear 18,500 lb 6.8L 176 in (4.47 m) Wheel (8,391 kg) 4.56 E-350 Stripped Chassis Rear Axle Wheelbase Rear Axle Maximum Engine Option...
Page 109 Towing E-450 Cutaway Rear Axle Wheelbase Rear Axle Maximum Engine Option Length Ratio GCWR Dual Rear 18,000 lb 6.2L 158 in (4.01 m) 4.56 Wheel (8,165 kg) Dual Rear 22,000 lb 6.8L 158 in (4.01 m) 4.56 Wheel (9,979 kg) Dual Rear 18,000 lb 6.2L...
Page 110: Essential Towing Checks
Towing • Passenger(s) weight. Remember to account for the trailer tongue weight as part of your vehicle load • Payload, cargo and luggage when calculating the total vehicle weight. weight. Trailer Towing Connector • Aftermarket equipment weight. The maximum loaded trailer weight is this value or 10,000 lb (4,536 kg), whichever is less.
Page 111 Towing Hitches When the trailer is level or slightly nose down toward the vehicle: Do not use a hitch that either clamps onto • Lock the bar tension adjuster in place. the bumper or attaches to the axle. You • Check that the trailer tongue securely must distribute the load in your trailer so attaches and locks onto the hitch.
Page 112 The controller shows gain setting, output WARNING bar graph, and trailer connectivity status The Ford trailer brake controller has in the information display. They appear in been verified to be compatible with the information display as follows: trailers having electric-actuated •...
Page 113 The gain setting sets the trailer brake exactly which trailer fault has occurred. controller for the specific towing condition. However, your Ford warranty does not cover You should change the setting as towing this diagnosis if the fault is with the trailer.
Page 114 • Adjust gain setting before using the factory-installed or dealer-installed trailer brake controller for the first time. item. Ford is not responsible for • Adjust gain setting, using the procedure warranty or performance of the above, whenever road, weather and...
Page 115 Towing When Towing a Trailer • Allow more distance for stopping with a trailer attached. Anticipate stops and • Do not drive faster than 70 mph brake gradually. (113 km/h) during the first 500 mi • Avoid parking on a grade. However, if (800 km).
Page 116: Towing The Vehicle On Four Wheels
Towing Recreational Towing Exceeding these limits may allow water to enter vehicle components: Note: Put your climate control system in • Causing internal damage to the recirculated air mode to prevent exhaust components. fumes from entering the vehicle. See • Affecting driveability, emissions and Climate Control (page 64).
Page 117: Driving Hints
Driving Hints 3. Wait for the engine to cool down. BREAKING-IN 4. Check the coolant level. See Engine You need to break in new tires for Coolant Check (page 143). approximately 300 mi (480 km). During 5. Have your vehicle checked as soon as this time, your vehicle may exhibit some possible.
Page 118: Driving Through Water
Driving Hints • Reduce the use of air conditioning and When driving through standing water, drive heat. very slowly and do not stop your vehicle. Your brake performance and traction may • Avoid using speed control in hilly be limited. After driving through water and terrain.
Page 119 Driving Hints E142666 To install the floor mats, position the floor mat eyelet over the retention post and press down to lock in position. To remove the floor mat, reverse the installation procedure. Note: Regularly check the floor mats to make sure they are secure.
Page 120: Roadside Emergencies
• Towing — independent service ROADSIDE ASSISTANCE contractors, if not prohibited by state, local or municipal law, shall tow Ford Vehicles Sold in the United States: eligible vehicles to an authorized dealer Getting Roadside Assistance within 35 mi (56 km) of the...
Page 121: Hazard Flashers
Roadside Emergencies Vehicles Sold in Canada: Getting Roadside Assistance To fully assist you should you have a vehicle concern, Ford Motor Company of Canada, Limited offers a complimentary roadside assistance program. This program is eligible within Canada or the continental United States.
Page 122: Jump Starting The Vehicle
Roadside Emergencies Should your vehicle shut off after a crash, Note: Do not disconnect the battery of the you may restart your vehicle. disabled vehicle as this could damage the vehicle electrical system. If your vehicle has a key system: Park the booster vehicle close to the hood Switch off the vehicle.
Page 123 Roadside Emergencies Jump Starting Start the engine of the booster vehicle and rev the engine moderately, or press the accelerator gently to keep your engine speed between 2000 and 3000 RPM, as shown in your tachometer. 2. Start the engine of the disabled vehicle. 3.
Page 124: Transporting The Vehicle
We recommend the use of a wheel lift and dollies or flatbed equipment to tow your vehicle. Do not tow with a slingbelt. Ford Motor Company has not approved a slingbelt towing procedure. Vehicle damage may occur if towed incorrectly, or by any other means.
Page 125 Roadside Emergencies It is acceptable to have your two-wheel drive vehicle towed with the front wheels on the ground (without dollies) and the rear wheels off the ground. E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201707, First Printing...
Page 126: Customer Assistance
Mailing address perform a repair after taking your vehicle to the authorized dealer. Repairs will be Customer Relationship Centre made using Ford or Motorcraft® parts, or Ford Motor Company of Canada, Limited remanufactured or other parts that are P.O. Box 2000 authorized by Ford.
Page 127: In California (U.s. Only)
In some states within the United States, conform the vehicle to its applicable you must directly notify Ford in writing express warranties if, within the first 18 before pursuing remedies under your months of ownership of a new vehicle or...
Page 128: The Better Business Bureau (Bbb) Auto Line Program (U.s. Only)
BBB AUTO LINE During mediation, a representative of the 3033 Wilson Boulevard, Suite 600 BBB will contact both you and Ford Motor Arlington, Virginia 22201 Company to explore options for settlement of the claim. If an agreement is not reached...
Page 129: Utilizing The Mediation/Arbitration Program (Canada Only)
Before exporting your vehicle to a foreign Canadian dealers. In those cases where country, contact the appropriate foreign you continue to feel that the efforts by Ford embassy or consulate. These officials can of Canada and the authorized dealer to...
Page 130: Ordering Additional Owner's Literature
(VIN) and new ORDERING ADDITIONAL address with Ford Global Trade Services OWNER'S LITERATURE by emailing, expcso@ford.com. If you are in another foreign country, To order the publications in this portfolio, contact the nearest authorized dealer.
Page 131: Reporting Safety Defects (U.s. Only)
However, Obtaining a French Owner’s NHTSA cannot become involved Manual in individual problems between you, your dealer, or Ford Motor French Owner’s Manual can be obtained Company. from your authorized dealer or by contacting Helm, Incorporated using the...
Page 132 Customer Assistance Transport Canada Contact Information Website http://www.tc.gc.ca/eng/motorvehiclesafety/reporting-defects-motor- vehicles.html (English) Website http://www.tc.gc.ca/fra/securiteautomobile/signaler-defauts-vehicules- automobiles.html (French) Phone 1–800–333–0510 Ford of Canada Contact Information Website www.ford.ca Phone 1–800–565-3673 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201707, First Printing...
Page 133: Fuses
Fuses Note: If your vehicle is equipped with dual FUSE SPECIFICATION CHART batteries, disconnecting the primary under-hood battery does not remove power Power Distribution Box from all circuits. WARNINGS The power distribution box is in the engine Always disconnect the battery before compartment.
Page 134 Fuses Fuse or Relay Fuse Rating Protected Components Number — Auxiliary switch #4 relay. — Auxiliary switch #3 relay. — Modified vehicle and stripped chassis run/ start relay. — Cooling fan relay (6.2L engine). Cooling fan (6.2L engine). Modified vehicle and stripped chassis run/ start.
Page 135 Fuses Fuse or Relay Fuse Rating Protected Components Number Back-up lamp. Air conditioning clutch. Brake on/off switch. Cluster battery (stripped chassis). Blower motor. Anti-lock brake system pump. Stripped chassis horn. Powertrain control module relay. Ignition switch (stripped chassis). — Trailer tow left-hand side stop lamp and direction indicator lamp relay.
Page 136 Fuses Fuse or Relay Fuse Rating Protected Components Number Trailer tow stop lamp and direction indic- ator lamps. Wiper motor. — Not used. Cutaway. Modified vehicle and stripped chassis run/ start relay coil. Anti-lock brake system run/start feed. Fuel pump relay coil. —...
Page 137 Fuses Fuse or Relay Fuse Rating Protected Components Number Stripped chassis. — Not used. Cigarette lighter/power point. — Not used. Power seat. Vehicle power 1. Powertrain control module power. Vehicle power 2. Powertrain control module emissions related components. Vehicle power 3. Powertrain control module general components.
Page 138 Fuses Passenger Compartment Fuse Note: If your vehicle is equipped with dual Panel batteries, disconnecting the primary under-hood battery does not remove power WARNING from all circuits. Always disconnect the battery before The fuse panel is located to the left of the servicing high current fuses.
Page 139 Fuses Fuse or Relay Fuse Rating Protected Components Number Not used (spare). Passenger compartment fuse panel. Brake-shift interlock. Direction indicators lamps. Hazard lamps. Stop lamps. Left-side headlamp low beam. Right-side headlamp low beam. Courtesy lamps. Switch illumination. Not used (spare). 7.5A Not used (spare).
Page 140 Fuses Fuse or Relay Fuse Rating Protected Components Number Ignition switch feed. Audio mute (start). Cluster (except stripped chassis). Not used (spare). Not used (spare). Restraints module. Trailer brake controller. Not used (spare). Cutaway run/start. Passive anti-theft system radio frequency module.
Page 141: Changing A Fuse
Fuses CHANGING A FUSE Fuses WARNING Always replace a fuse with one that has the specified amperage rating. Using a fuse with a higher amperage E217331 rating can cause severe wire damage and could start a fire. If electrical components in the vehicle are not working, a fuse may have blown.
Page 142 Fuses Callout Fuse Type M Case J Case J Case Low Profile E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201707, First Printing...
Page 143: Maintenance
Maintenance 2. Switch off the engine. GENERAL INFORMATION 3. Block the wheels. Have your vehicle serviced regularly to help Working with the Engine On maintain its roadworthiness and resale value. There is a large network of WARNING authorized dealers that are there to help you with their professional servicing To reduce the risk of vehicle damage expertise.
Page 144: Under Hood Overview
Maintenance UNDER HOOD OVERVIEW E197500 Windshield washer fluid reservoir: See Washer Fluid Check (page 151). Engine oil filler cap: See Engine Oil Check (page 142). Automatic transmission fluid dipstick: See Automatic Transmission Fluid Check (page 147). Air filter assembly: See Changing the Engine Air Filter (page 159). Engine oil dipstick: See Engine Oil Dipstick (page 142).
Page 145: Engine Oil Dipstick
Maintenance 8. Make sure that the oil level is between ENGINE OIL DIPSTICK the maximum and minimum marks. If the oil level is at the minimum mark, add oil immediately. See Capacities and Specifications (page 200). 9. If the oil level is correct, replace the dipstick and make sure it is fully seated.
Page 146: Oil Change Indicator Reset
Turn it counterclockwise and remove 6. Release the accelerator and brake pedals. 3. Add engine oil that meets Ford Switch the ignition off. specifications. See Capacities and Specifications (page 200). You may have to use a funnel to pour the engine ENGINE COOLANT CHECK oil into the opening.
Page 147 Failure to follow this instruction could result in personal Note: Coolants marketed for all makes and injury. models may not be approved to Ford specifications and may cause damage to Never remove the coolant reservoir the cooling system. Resulting component...
Page 148 Maintenance 5. Check the coolant level in the coolant Do not add extra inhibitors or additives to reservoir the next few times you drive the coolant. These can be harmful and your vehicle. If necessary, add enough compromise the corrosion protection of prediluted engine coolant to bring the the coolant.
Page 149 Maintenance Coolant Change When Fail-Safe Mode Is Activated At specific mileage intervals, as listed in WARNINGS the scheduled maintenance information, Fail-safe mode is for use during the coolant should be changed. Add emergencies only. Operate your prediluted coolant approved to the correct vehicle in fail-safe mode only as long specification.
Page 150: Automatic Transmission Fluid Check
Maintenance Note: Driving your vehicle without repair If the coolant temperature gauge moves increases the chance of engine damage. fully into the red zone, or if the coolant temperature warning or service engine Engine Coolant Temperature soon messages appear in your information Management display, do the following: (If Equipped)
Page 151 Maintenance Checking Automatic Transmission Fluid For scheduled intervals of the fluid checks and changes, See Scheduled Maintenance (page 272). Your transmission does not consume fluid. However, the fluid level should be checked if the transmission is not working properly, i.e., if the transmission slips or shifts slowly or if you notice some sign of fluid leakage.
Page 152 Maintenance E163743 E163741 Type B Type B E163744 E163742 For vehicles equipped with 5-speed Fluid levels above the safe range may transmissions, check the fluid at the result in transmission failure. An overfill normal operating temperature of 151°F condition of transmission fluid may cause (66°C) to 170°F (77°C) on a level surface.
Page 153: Brake Fluid Check
Maintenance • the dipstick handle. Do not use supplemental transmission fluid additives, treatments or cleaning • See Capacities and Specifications agents. The use of these materials may (page 195). affect transmission operation and result If necessary, add fluid in 8 fl oz (250 ml) in damage to internal transmission increments through the filler tube until the components.
Page 154: Power Steering Fluid Check
Maintenance Only use fluid that meets Ford WARNINGS specifications. See Capacities and Only use brake fluid from a sealed Specifications (page 200). container. Contamination with dirt, water, petroleum products or other To top up the power steering fluid level do materials may result in brake system the following.
Page 155: Changing The 12V Battery
Maintenance Note: Electrical or electronic accessories CHANGING THE 12V BATTERY or components added to the vehicle by the dealer or the owner may adversely affect WARNINGS battery performance and durability. This vehicle may be fitted with more Your vehicle is fitted with a Motorcraft® than one battery, removal of cable maintenance-free battery which normally from only one battery does not...
Page 156: Checking The Wiper Blades
Maintenance 4. Turn the A/C on and allow the engine CHECKING THE WIPER to idle for at least one minute. BLADES 5. Fully press the foot brake. Release the parking brake. Shift the gearshift lever to Drive (D) and allow the engine to idle for at least one minute.
Page 157: Adjusting The Headlamps
Maintenance E165794 E142592 2. Release the wiper blade lock (A) and 8 feet (2.4 meters). separate the wiper blade from the Center height of lamp to ground. wiper arm. 3. Install in the reverse order. 25 feet (7.6 meters). Note: Make sure that the wiper blade locks Horizontal reference line.
Page 158: Removing A Headlamp
Maintenance REMOVING A HEADLAMP Make sure the headlamp switch is in the off position, then open the hood. E142465 4. On the wall or screen, you will observe a flat zone of high intensity light located at the top of the right hand portion of the beam pattern.
Page 159 Maintenance condensation occurs, a thin film of mist can form on the interior of the lens. The thin mist eventually clears and exits through the vents during normal operation. Clearing time may take as long as 48 hours under dry weather conditions. Examples of acceptable condensation are: •...
Page 160: Bulb Specification Chart
Maintenance Replacing Side Marker Bulbs E163828 2. Remove the four screws and the lamp E196390 lens from the lamp assembly. Make sure the headlamp switch is in 3. Carefully pull the bulb straight out of the off position, then open the hood. the socket and push in the new bulb.
Page 161 Maintenance Lamp Trade Name Front clearance lamp (exterior mirror). 2825 Brake, rear and direction indicator lamp. 3157K Reversing lamps. 3156 Interior Lamps Lamp Trade Name Underhood Lamp. Map lamp. Dome lamp. Cargo lamp. To replace all instrument panel lights - see your authorized dealer. E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201707, First Printing...
Page 162: Changing The Engine Air Filter
Maintenance CHANGING THE ENGINE AIR FILTER WARNING To reduce the risk of vehicle damage or personal injury, do not start the engine with the air filter removed and do not remove it while the engine is running. Note: Failure to use the correct air filter E197064 element may result in severe engine 3.
Page 163: Vehicle Care
Vehicle Care GENERAL INFORMATION CLEANING PRODUCTS Materials Your dealer has many quality products available to clean your vehicle and protect For best results, use the following products its finishes. or products of equivalent quality: Name Specification Motorcraft® Bug and Tar Remover ZC-42 (U.S. & Canada) Motorcraft®...
Page 164: Waxing
Vehicle Care Exterior Plastic Parts • Immediately remove fuel spillages, bird droppings, insect deposits and road tar. For routine cleaning we recommend These may cause damage to your Motorcraft Detail Wash. If tar or grease vehicle’s paintwork or trim over time. spots are present, we recommend We recommend Motorcraft Bug and Motorcraft Bug and Tar Remover.
Page 165: Cleaning The Engine
Vehicle Care When washing and waxing, park your • Spray Motorcraft Engine Shampoo and vehicle in a shaded area out of direct Degreaser on all parts that require sunlight. Always wash your vehicle before cleaning and pressure rinse clean. In applying wax.
Page 166: Cleaning The Interior
Vehicle Care Note: Do not use razor blades or other CLEANING THE INSTRUMENT sharp objects to clean or remove decals PANEL AND INSTRUMENT from the inside of the heated rear window. CLUSTER LENS The vehicle warranty does not cover damage caused to the heated rear window grid lines.
Page 167: Cleaning Leather Seats
Vehicle Care Wipe up spilled liquid using a clean, You should: soft cloth as quickly as possible. • Remove dust and loose dirt with a vacuum cleaner. 2. Use Motorcraft Premium Leather and Vinyl Cleaner or a commercially • Clean and treat spills and stains as available leather cleaning product for soon as possible.
Page 168: Vehicle Storage
Vehicle Care General Note: Industrial-strength or heavy-duty cleaners in combination with brush agitation • Store all vehicles in a dry, ventilated to remove brake dust and dirt, could wear place. away the clear coat finish over a period time. • Protect from sunlight, if possible.
Page 169 Vehicle Care Miscellaneous • With your foot on the brake, shift through all the gears while the engine • Make sure all linkages, cables, levers is running. and pins under your vehicle are covered • We recommend that you change the with grease to prevent rust.
Page 170: Wheels And Tires
Wheels and Tires How Your Vehicle Differs from GENERAL INFORMATION Other Vehicles Notice to Utility Vehicle, Van and Sport-utility vehicles, vans and trucks can Truck Owners differ from some other vehicles in a few noticeable ways. Your vehicle may be: WARNINGS Utility vehicles have a significantly higher rollover rate than other types...
Page 171: Tire Care
Wheels and Tires • Higher - to allow higher load carrying TIRE CARE capacity and to allow it to travel over rough terrain without getting hung up Information About Uniform or damaging underbody components. Tire Quality Grading • Shorter - to give it the capability to approach inclines and drive over the crest of a hill without getting hung up or damaging underbody components.
Page 172 Transportation Tire quality to lowest are AA, A, B, and C. The grades: The U.S. Department of grades represent the tire’s ability Transportation requires Ford to stop on wet pavement as Motor Company to give you the measured under controlled...
Page 173 Wheels and Tires Federal Motor Vehicle Safety *kPa: Kilopascal, a metric unit of Standard No. 139. Grades B and A air pressure. represent higher levels of *PSI: Pounds per square inch, a performance on the laboratory standard unit of air pressure. test wheel than the minimum required by law.
Page 174 Wheels and Tires Information Contained on the A. P: Indicates a tire, designated Tire Sidewall by the Tire and Rim Association, that may be used for service on Both United States and Canada cars, sport utility vehicles, Federal regulations require tire minivans and light trucks.
Page 175 Wheels and Tires G. H: Indicates the tire's speed Letter mph ( km/h) rating. The speed rating denotes rating the speed at which a tire is 168 (270) designed to be driven for extended periods of time under a standard 186 (299) condition of load and inflation Note: For tires with a maximum...
Page 176 Wheels and Tires J. Tire Ply Composition and *Traction: The traction grades, Material Used: Indicates the from highest to lowest are AA, A, number of plies or the number of B, and C. The grades represent the layers of rubber-coated fabric in tire's ability to stop on wet the tire tread and sidewall.
Page 177 Wheels and Tires The tire suppliers may have C. Maximum Load Dual lb (kg) additional markings, notes or at psi (kPa) cold: Indicates the warnings such as standard load maximum load and tire pressure or radial tubeless. when the tire is used as a dual; defined as four tires on the rear Additional Information axle (a total of six or more tires on...
Page 178 Inflate all tires to the edge. In general, the larger the inflation pressure recommended number, the wider the tire. by Ford Motor Company. E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201707, First Printing...
Page 179 If you do not WARNING maintain the inflation pressure at the levels specified by Ford, your Under-inflation is the most vehicle may experience a condition common cause of tire failures known as shimmy. Shimmy is a...
Page 180 Wheels and Tires the manufacturer’s recommended Note: If you are checking tire cold inflation pressure which can pressure when the tire is hot, (for be found on the Safety example, driven more than 1.0 mi Compliance Certification Label (1.6 km)), never bleed or reduce air (affixed to either the door hinge pressure.
Page 181 Wheels and Tires Note: Some spare tires operate at Tire Inflation Information a higher inflation pressure than the WARNING other tires. For T type mini-spare tires, (see the Dissimilar spare An inflated tire and rim can wheel and tire assembly be very dangerous if information for a description.
Page 182 Wheels and Tires E161437 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201707, First Printing...
Page 183 Wheels and Tires E161438 Note: Stay out of the trajectory (1) is suspected, have the tire as indicated in the illustration. demounted and inspected in case it needs to be repaired or replaced. Inspecting Your Tires and For your safety, tires that are Wheel Valve Stems damaged or show signs of excessive wear should not be used...
Page 184 Wheels and Tires Tire Wear or suspected have the tire inspected by a tire professional. Tires can be damaged during off-road use, so inspection after off-road use is also recommended. WARNING Tires degrade over time depending on many factors such as weather, storage E142546 conditions, and conditions of use When the tread is worn down to...
Page 185 20 psi (1.38 bar) WARNINGS greater than the maximum Only use replacement tires pressure, a Ford dealer or other and wheels that are the same tire service professional should do size, load index, speed rating and the mounting.
Page 186 Wheels and Tires The use of wheels or tires not WARNINGS recommended by Ford Motor Always inflate steel carcass Company may affect the tires with a remote air fill with operation of your tire pressure the person inflating standing at a monitoring system.
Page 187 Wheels and Tires Driving habits have a great deal Tire and Wheel Alignment to do with your tire mileage and A bad jolt from hitting a curb or safety. pothole can cause the front end *Observe posted speed limits of your vehicle to become misaligned or cause damage to *Avoid fast starts, stops and turns your tires.
Page 188 Wheels and Tires Note: If your tires show uneven wear ask an authorized dealer to check for and correct any wheel misalignment, tire imbalance or mechanical problem involved before tire rotation. Note: Your vehicle may be equipped with a dissimilar spare wheel and tire assembly.
Page 189: Using Snow Chains
• Install chains securely, verifying that load index, and speed rating as those the chains do not touch any wiring, originally provided by Ford. Use of brake lines or fuel lines. any tire or wheel not recommended by • Drive cautiously. If you hear the chains...
Page 190: Tire Pressure Monitoring System
Wheels and Tires them to the proper pressure. Driving on a TIRE PRESSURE MONITORING significantly under-inflated tire causes the SYSTEM (If Equipped) tire to overheat and can lead to tire failure. Under-inflation also reduces fuel efficiency WARNING and tire tread life, and may affect the vehicle’s handling and stopping ability.
Page 191 Wheels and Tires Understanding Your Tire Pressure 2. This device must accept any Monitoring System interference received, including interference that may cause undesired The tire pressure monitoring system operation. measures pressure in your four road tires Note: Changes or modifications not and sends the tire pressure readings to expressively approved by the party your vehicle.
Page 192 Wheels and Tires Low tire pressure Possible cause Customer action required warning light Solid warning light Tire(s) under-inflated Make sure tires are at the proper pres- sure. See Inflating your tires in this chapter. After inflating your tires to the manufacturer’s recommended pressure as shown on the Tire Label (located on the edge of driver’s door or the B-Pillar),...
Page 193: Changing A Road Wheel
Ford. If the dissimilar spare tire or wheel Note: You should only use tire sealants in is damaged, it should be replaced rather roadside emergencies as they may cause than repaired.
Page 194 Wheels and Tires A dissimilar spare wheel and tire assembly When driving with the full-size dissimilar is defined as a spare wheel and tire spare wheel and tire assembly, do not: assembly that is different in brand, size or • Exceed 70 mph (113 km/h).
Page 195 Wheels and Tires WARNINGS To help prevent your vehicle from moving when changing a wheel, shift the transmission into park (P), set the parking brake and use an appropriate block or wheel chock to secure the wheel diagonally opposite to the wheel being changed.
Page 196 Wheels and Tires Note: Do not place the jack under or on the 2. Raise the vehicle by using the jack steering linkage. handle to turn the jack nut clockwise. Once the flat tire is raised above the ground, remove the lug nuts with the lug wrench.
Page 197: Technical Specifications
Wheels and Tires TECHNICAL SPECIFICATIONS Wheel Lug Nut Torque Specifications WARNING When you install a wheel, always remove any corrosion, dirt or foreign materials present on the mounting surfaces of the wheel or the surface of the wheel hub, brake drum or brake disc that contacts the wheel. Make sure to secure any fasteners that attach the rotor to the hub so they do not interfere with the mounting surfaces of the wheel.
Page 198: Capacities And Specifications
Capacities and Specifications ENGINE SPECIFICATIONS - 6.2L Engine 6.2L V8 Engine Cubic inches Firing order 1-5-4-8-6-3-7-2 Ignition system Coil on plug Spark plug gap 0.041-0.047 in (1.04-1.20 mm) Compression ratio 9.8:1 Drivebelt Routing E163761 ENGINE SPECIFICATIONS - 6.8L Engine 6.8L V10 Cubic inches Firing order 1-6-5-10-2-7-3-8-4-9...
Page 199: Motorcraft Parts - 6.2L
WW-2005 For scheduled maintenance, we recommend Motorcraft replacement parts available at your Ford dealer or at fordparts.com. These parts meet or exceed Ford Motor Company’s specifications and are engineered for your vehicle. Use of other parts may impact vehicle performance, emissions and durability. Your warranty may be void for any damage related to use of other parts.
Page 200: Motorcraft Parts - 6.8L
Windshield wiper blade. WW-2005 We recommend Motorcraft replacement parts available at your Ford dealer or at fordparts.com for scheduled maintenance. These parts meet or exceed Ford Motor Company’s specifications and are engineered for your vehicle. Use of other parts may impact vehicle performance, emissions and durability.
Page 201: Vehicle Identification Number
Capacities and Specifications VEHICLE IDENTIFICATION NUMBER The vehicle identification number is located on the left-hand side of the instrument panel. E142477 World manufacturer identifier Brake system, Gross Vehicle Weight Rating, Restraint Devices and their locations Make, vehicle line, series, body type Engine type Check digit...
Page 202: Vehicle Certification Label
Capacities and Specifications VEHICLE CERTIFICATION TRANSMISSION CODE LABEL DESIGNATION E167469 E167814 The National Highway Traffic Safety The transmission code is on the Safety Administration Regulations require that a Compliance Certification Label. The Safety Compliance Certification Label be following table shows the transmission affixed to a vehicle and prescribe where code along with the transmission the Safety Compliance Certification Label...
Page 203: Capacities And Specifications - 6.2L
Capacities and Specifications CAPACITIES AND SPECIFICATIONS - 6.2L Capacities WARNING The air conditioning refrigerant system contains refrigerant under high pressure. Only qualified personnel should service the air conditioning refrigerant system. Opening the air conditioning refrigerant system can cause personal injury. Item Capacity Engine oil (with oil filter)
Page 204 Capacities and Specifications Item Capacity A/C refrigerant compressor oil 8.0 fl oz (237 ml) A/C refrigerant compressor oil 16.0 fl oz (473 ml) (Prep package) Approximate dry fill capacity. Actual amount may vary during fluid changes. Fill Dana rear axles to 1/4 inch — 9/16 inch (6 mm — 14 mm) below the bottom of the fill hole.
Page 205 Capacities and Specifications Name Specification Power steering fluid and WSS-M2C938-A Automatic transmission fluid (U.S. and Mexico): MERCON LV Motorcraft® MERCON LV Automatic Transmission Fluid XT-10-QLVC Power steering fluid and WSS-M2C938-A Automatic transmission fluid (Canada): MERCON LV Motorcraft® MERCON LV Automatic Transmission Fluid CXT-10-LV12 Dana Limited Slip axle fluid (U.S.): ES-PM-M2013...
Page 206 Capacities and Specifications Name Specification YN-12-D Multi-purpose grease: ESB-M1C93-B Motorcraft® Multi-Purpose Grease Spray XL-5-A Lock cylinders (U.S.): Penetrating and Lock Lubricant XL-1 Lock cylinders (Canada): Penetrating Fluid CXC-51-A Lock cylinders (Mexico): Penetrating and Lock Lubricant MXL-1 Door weatherstrips: ESR-M13P4-A Silicone Spray Lubricant XL-6 If you use oil and fluids that do not meet the defined specification and viscosity...
Page 207: Capacities And Specifications - 6.8L
Capacities and Specifications Note: Ford recommends using DOT 4 Low Note: Automatic transmissions that require Viscosity (LV) High Performance Brake Fluid MERCON® LV transmission fluid should or equivalent meeting WSS-M6C65-A2. Use only use MERCON® LV transmission fluid. of any fluid other than the recommended...
Page 208 Capacities and Specifications Item Capacity Engine oil (with oil filter) 6.0 qt (5.7 L) Engine coolant 30.4 qt (28.8 L) Engine coolant - with auxiliary rear heat 32.5 qt (30.8 L) Brake fluid Between MIN/MAX on brake fluid reservoir Power steering fluid Between MIN/MAX on power steering fluid reservoir Automatic transmission fluid...
Page 209 Capacities and Specifications Specifications Materials Name Specification Recommended motor oil (U.S.): WSS-M2C946-A Motorcraft® SAE 5W-30 Premium Synthetic Blend Motor XO-5W30-QSP Recommended Motor oil (Canada): WSS-M2C946-A Motorcraft® SAE 5W-30 Super Premium Motor Oil CXO-5W30-LSP12 Recommended motor oil (Mexico): WSS-M2C946-A Motorcraft® SAE 5W-30 Synthetic Motor Oil MXO-5W30-QSP Optional motor oil (U.S.
Page 210 Capacities and Specifications Name Specification Motorcraft® SAE 75W-90 Synthetic Axle Lubricant GL-5 XY-75W90-QLS Dana Limited Slip axle fluid (Canada): ES-PM-M2013 Motorcraft® SAE 75W-90 Synthetic Axle Lubricant GL-5 CXY-75W90-LS12 Dana conventional axle fluid (U.S. and Mexico): WSP-M2C197-A Motorcraft® SAE 80W-90 Premium Rear Axle Lubricant XY-80W90-QL Dana conventional axle fluid (Canada): WSP-M2C197-A...
Page 211 API certification mark. Note: Ford recommends using DOT 4 Low Viscosity (LV) High Performance Brake Fluid or equivalent meeting WSS-M6C65-A2. Use of any fluid other than the recommended...
Page 212 Capacities and Specifications Alternative Engine Oil for Note: Automatic transmissions that require Extremely Cold Climates MERCON® LV transmission fluid should only use MERCON® LV transmission fluid. To improve engine cold start performance, The use of any other fluid may cause we recommend that you use the following transmission damage.
Page 213: Audio System
Audio systems capable of recognizing and may not function correctly when used in playing MP3 and WMA individual tracks Ford CD players. and folder structures work as follows: • There are two different modes for MP3...
Page 214: Audio Unit - Vehicles With: Am/Fm/Cd/Sync
Audio System • MP3 and WMA folder mode represents In track mode, the system displays and a folder structure consisting of one plays the structure as if it were only one level of folders. The CD player numbers level deep (all MP3 and WMA files play, all MP3 and WMA tracks on the disc regardless of being in a specific folder).
Page 215 Audio System Eject: Press to eject a CD. CD slot: Insert a CD. TUNE: Press to search through the radio frequency band. The system stops at the first station it finds in that direction. Mute and Phone: Press to mute the playing audio, or press to access the phone features of the SYNC system.
Page 216: Audio Unit - Vehicles With: Am/Fm
Audio System Memory presets: Store your favorite radio stations. To store a radio station, tune to the station, then press and hold a preset button until sound returns. TEXT/SCAN: In radio, CD and MP3 modes, press and hold to hear a brief sampling of radio stations, CD tracks or MP3 files.
Page 217: Digital Radio
Audio System E163157 CLOCK: Press to display the clock. To set the time, press and hold until the hours start to flash. Press the arrow buttons to adjust the hours, then repeat to set the minutes. Press again to exit clock mode. TUNE: Press to search through the radio frequency band.
Page 218 Audio System than analog broadcasts with free, When HD Radio broadcasts are active, you crystal-clear audio and no static or can access the following functions: distortion. For more information, and a • Scan allows you to hear a brief guide to available stations and sampling of all available stations.
Page 219 Audio System In order to provide the best possible technology. Independent entities own and experience, use the contact form to report operate each station. These stations are any station issues found while listening to responsible for ensuring all audio streams a station broadcasting with HD Radio and data fields are accurate.
Page 220: Satellite Radio
DTS U.S. and foreign patents. HD Radio and the HD and HD Radio logos SiriusXM® broadcasts a variety of music, are proprietary trademarks of DTS Ford news, sports, weather, traffic and Motor Company and DTS are not entertainment satellite radio channels. For...
Page 221 Audio System SiriusXM satellite radio is a For more information on extended subscription-based satellite radio service subscription terms (a service fee is that broadcasts a variety of music, sports, required), the online media player and a news, weather, traffic and entertainment complete list of SiriusXM satellite radio programming.
Page 222: Usb Port
Audio System Message Condition Action Questions? Call Your satellite service is no Contact SiriusXM at 1-888- longer available. 539-7474 to resolve 1-888-539-7474 subscription issues. None found All the channels in the Use the channel guide to selected category are either turn off the Lock or Skip Check Channel Guide skipped or locked.
Page 223: Sync
SYNC (If Equipped) GENERAL INFORMATION E198355 • Text message. SYNC is an in-vehicle communications system that works with your • Use the advanced voice recognition Bluetooth-enabled cellular phone and system. portable media player. This allows you to: • Charge your USB device (if your device •...
Page 224 SYNC (If Equipped) Monday-Saturday, 8:30am-9:00pm EST. When using SYNC: • Do not operate playing devices if the Sunday, 10:30am-7:30pm EST. power cords or cables are broken, split In the United States, call 1-800-392-3673. or damaged. Place cords and cables In Canada, call 1-800-565-3673. out of the way, so they do not interfere with the operation of pedals, seats, Times are subject to change due to...
Page 225: Using Voice Recognition
Make sure the interior of your vehicle is vehicle's SYNC module. Ford Motor as quiet as possible. Wind noise from Company and Ford of Canada will not open windows and road vibrations may access the system data for any purpose...
Page 226 SYNC (If Equipped) Voice command If you want the system to carry out the following Voice Settings | Voice Adjust the level of voice interaction and feedback. Preferences Help Hear a list of voice commands available in the current mode. You can say any of the voice commands that appear within open and close brackets that are separated by |.
Page 227 SYNC (If Equipped) Confirmation prompts are short questions correct?". If turned off, the system simply the system asks when it is not sure of your makes a best guess as to what you request or when there are multiple possible requested and may ask you to confirm responses to your request.
Page 228: Using Sync With Your Phone
SYNC (If Equipped) Other features, such as text messaging USING SYNC WITH YOUR using Bluetooth and automatic phonebook PHONE download, are cell phone-dependent features. To check your cell phone's Hands-free calling is one of the main compatibility, see your cell phone's manual features of SYNC.
Page 229 SYNC (If Equipped) Pairing Subsequent Cell Phones Depending on your cell phone's capability and your market, the system may prompt Note: To scroll through the menus, press you with questions, such as setting the the up and down arrows on your audio current cell phone as the primary cell system.
Page 230 SYNC (If Equipped) Voice Command You can also say any of the following: [Phone] Settings [Message] Notification Voice Command Call ___ [Phone] Settings [Message] Notification Call ___ at Home [Phone] Settings [Set] Phone Ringer Call ___ at Work [Phone] Settings [Set] Ringer 1 Call ___ in Office [Phone] Settings [Set] Ringer 2 Call ___ on Mobile...
Page 231 SYNC (If Equipped) Making a Call Press the voice button and when prompted say: Voice Command Action and Description Call ___ This command is not available until your cell phone informa- tion is completely downloaded using Bluetooth. Dial Use to enter a phone number digit by digit. When the system confirms the number say one of the following commands: Dial To confirm the number and initiate the call.
Page 232 SYNC (If Equipped) Message Action and Description Press the phone button. 2. Access the desired contact through SYNC or use voice commands to place the second call. Once actively in the second call, press MENU. 3. Scroll to Join Calls, and press the OK button. Wait until the following message appears.
Page 233 SYNC (If Equipped) Press the phone button to enter the Phone Menu, then scroll to: Message Action and Description PHONE REDIAL Press the OK button to redial the last number called. Press the OK button again to confirm. PHONE REDIAL Access any previously dialed, received or missed calls after you connect your Bluetooth-enabled cell phone to SYNC.
Page 234 SYNC (If Equipped) Message Action and Description Repeat entering letters to narrow your search. When you are satisfied with your entry press the right arrow key on the bezel. SYNC will jump to the phonebook contact name that matches your entry. Press OK.
Page 235 SYNC (If Equipped) Message Action and Description SYS SETTINGS Access Bluetooth Devices menu listings and advanced menu listings. EXIT MENU Press the OK button to exit the phone menu. This is a cell phone-dependent feature. This is a cell phone-dependent and speed-dependent feature. This is an optional feature and available in the United States only.
Page 236 6. Press the OK button again when the system asks if you would like to send the message. The system sends each text message with the following signature: This message was sent from my Ford. E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201707, First Printing...
Page 237 SYNC (If Equipped) Message Action and Description DOWNLOAD MSG Allows you to download your unread messages to SYNC. To download the messages, press the OK button to select. The display indicates the system is downloading your messages. When downloading is complete, SYNC returns you to the inbox.
Page 238 SYNC (If Equipped) Message Action and Description Press the OK button then select one of the following and press the OK button again to confirm. MSG NTFY ON MSG NTFY OFF MODIFY Modify the contents of your phone book (such as add, delete, down- PHONEBOOK load).
Page 239 SYNC (If Equipped) Press the Phone button to enter the Phone Menu, then scroll to: Message Action and Description SYS SETTINGS Press the OK button. BT DEVICES Press the OK button. Select one of the following: ADD DEVICE See Using SYNC With Your Phone (page 225).
Page 240 SYNC (If Equipped) Advanced and set prompts, languages, defaults, perform a master reset, install an The Advanced menu allows you to access application and view system information. To access the advanced menu, press the phone button to enter the Phone Menu, the scroll to: Message Action and Description...
Page 241: Sync Applications And Services
SYNC (If Equipped) Message Action and Description CONFIRM REBOOT? Press OK to select. You only need to press the OK button once. SYNC will be unre- sponsive for 2-4 minutes while it is rebooting. Wait 2-4 minutes before attempting to execute a SYNC command INSTALL APP Install applications you have downloaded.
Page 242 SYNC (If Equipped) Note: Before setting this feature on, make If a crash deploys an airbag (excluding sure that you read the 911 Assist Privacy knee airbags and rear inflatable safety Notice later in this section for important belts [if equipped]) or activates the fuel information.
Page 243 SYNC (If Equipped) • A connected Bluetooth-enabled phone 911 Assist May Not Work If must have adequate network coverage, • Your cellular phone or 911 Assist battery power and signal strength. hardware sustains damage in a crash. • The vehicle must have battery power •...
Page 244 Action and Description Vehicle Health (Report) The system will run a vehicle health report of your vehicle's diagnostic systems and send the results to Ford where it combines with scheduled maintenance information, open recalls, other field service actions and vehicle inspection items that still need servicing by an authorized dealer.
Page 245 Run Report Press the OK button for SYNC to run a health report of your vehicle's diagnostic systems and send the results to Ford where it combines with scheduled maintenance information, open recalls, other field service actions and vehicle inspection items that still need servicing by an authorized dealer.
Page 246 Maps www.SYNCMyRide.com. If you do not want used by this system may be inaccurate Ford or its service providers to collect your because of errors, changes in roads, traffic vehicle travel information or other conditions or driving conditions.
Page 247 SYNC (If Equipped) Voice command Action and Description Services To return to the Services main menu. help Receive system help. You can say any of the voice commands that appear within open and close brackets that are separated by |. For example, where (options | choices) appears you say either; options or choices.
Page 248 SYNC (If Equipped) Receiving Turn-by-Turn Directions When connected to SYNC Services, press the voice button and when prompted say: Voice command Action and Description Directions To receive directions to a location. Once you select your destination, the system uploads your current vehicle location, calculates a route based on current traffic conditions and sends it back to your vehicle.
Page 249: Sync Applink
SYNC (If Equipped) Disconnecting from SYNC Services To disconnect from SYNC services, say: Voice command Action and Description Goodbye From the SYNC Services main menu, or press and hold the phone button on the steering wheel. SYNC Services quick tips SYNC Services quick tips Personalizing You can personalize your Services feature to provide quicker...
Page 250 SYNC (If Equipped) To Access Using the Phone Menu For more information, please visit: Press the phone button to access the Website SYNC phone menu on-screen. You can then scroll to: www.SYNCMyRide.com Menu item To Access Using the Media Menu Mobile Apps Press OK to access a list Press the AUX button on the center...
Page 251: Player
SYNC (If Equipped) To Access Using Voice Commands Press the voice button and when prompted say: Voice command Action and description Mobile Apps Say the name of the application after the tone. The app should start. While an app is running through SYNC, you can press the voice button and speak commands specific to the app, for example, "Playlist Road Trip".
Page 252 SYNC (If Equipped) To Connect Using the System Menu USB Port (page 219). Press the AUX button, then the Menu Plug the device into the USB port. See button to enter the Media Menu. You can then scroll to: Message Action and Description SELECT SRC Press the OK button.
Page 253 SYNC (If Equipped) Press the voice button and when prompted say: Voice command Action and Description Whats This? | Whats The system reads the metadata tags of the playing track, Playing? and if the metadata tags are populated, the system will tell you what track is playing.
Page 254 SYNC (If Equipped) Bluetooth Audio Command Guide Voice command Press the voice button and say: Search The system searches for a Track ___ specific artist/track/album Voice command | Search from the music indexed Song ___ through the USB port. Bluetooth Audio Refine This allows you to make You can then say any of the following:...
Page 255 SYNC (If Equipped) You can then scroll to: Message Action and Description PLAY MENU Play your music by artist, album, genre, playlists, tracks, similar music or to simply, play all. You can also choose to Explore USB to view the supported digital music files on your playing device.
Page 256 SYNC (If Equipped) Message Action and Description APPLICATIONS Interact with SYNC-capable mobile applications on your smartphone. SYS SETTINGS Access available Bluetooth Device menu listings as well as Advanced menu listings. EXIT MENU Press OK to exit the media menu. The time required to complete this depends on the size of the media the system needs to index.
Page 257 SYNC (If Equipped) Message Action and Description ARTISTS Sort all indexed media by artist. Once selected, the system lists and then plays all artists and tracks alphabetically. If there are fewer than 255 indexed artists, the system lists them alphabetically in flat file mode. If there are more than 255, the system categorizes them alphabetically.
Page 258 SYNC (If Equipped) Message Action and Description EXPLORE USB Explore all supported digital media on your media device connected to the USB port. You can only view media content which is compatible with SYNC; other files saved are not visible. Press the OK button.
Page 259 SYNC (If Equipped) Message Action and Description Press the OK button. When find SYNC appears in the display, press the OK button again. 2. Follow the directions in your phone's manual to put your phone into discovery mode. A six-digit PIN appears in the display.
Page 260 SYNC (If Equipped) You can then scroll to: Message Action and Description SYS SETTINGS Press the OK button. ADVANCED Press the OK button. You can then select one of the following: PROMPTS Have SYNC guide you by asking questions, helpful hints or ask you for a specific action.
Page 261: Sync Troubleshooting
SYNC (If Equipped) Use the website at any time to check your SYNC TROUBLESHOOTING phone's compatibility, register your account and set preferences as well as Your SYNC system is easy to use. However, access a customer representative via an should questions arise, see the tables online chat (during certain hours).
Page 262 SYNC (If Equipped) Phone issues Issue Possible cause(s) Possible solution(s) Depending upon your phone, you may have to grant SYNC permission to access your phonebook contacts. Make sure to confirm when prompted by your phone during the phonebook download. I am having trouble This is a phone-dependent Go to the website to review connecting my phone to...
Page 263 SYNC (If Equipped) USB and media issues Issue Possible cause(s) Possible solution(s) I am having trouble This may be a possible Try turning off the device, connecting my device. device malfunction. resetting the device, removing the device's battery, then trying again. Make sure you are using the manufacturer's cable.
Page 264 SYNC (If Equipped) Vehicle Health Report and Services (Traffic, Directions and Information) issues Issue Possible cause(s) Possible solution(s) I received a text that I did You did not activate your This is a free feature, but you not activate Vehicle Health account on the website.
Page 265 SYNC (If Equipped) Voice command issues Issue Possible cause(s) Possible solution(s) SYNC does not understand You may be using the wrong Review the phone voice what I am saying. voice commands. commands and the media You may be speaking too voice commands at the soon or at the wrong time.
Page 266 SYNC (If Equipped) Voice command issues Issue Possible cause(s) Possible solution(s) The system may not be Make sure you are saying the reading the name the same contacts exactly as they are way you are saying it. listed. For example, if you Contacts in your phonebook save a contact as Joe may be very short and...
Page 267 AppLink. Also, some may have a "Ford SYNC" setting, so check the app's settings menu on the phone. My phone is connected, my Sometime apps do not...
Page 268 SYNC (If Equipped) AppLink issues Issue Possible cause(s) Possible solution(s) On an iPhone with iOS7+, to force close an app, double tab the home button then swipe up on the app to close it. Tab the home button again, then select the app again to restart it.
Page 269 SYNC phone listed in SYNC's bluetooth ports apps can to find. If the app has a "Ford Mobile Apps Menu. use to connect. If you have SYNC" setting, disable that more AppLink apps on your...
Page 270: Accessories
Ford dealer for the defective in factory-supplied materials or manufacturer's limited warranty details, workmanship during the warranty period, and request a copy of the Ford Licensed as well as any component damaged by the Accessories product limited warranty from defective accessories.
Page 271: Auxiliary Switches
• If you or an authorized Ford dealer add specifically for automotive use. any non-Ford electrical or electronic accessories or components to your •...
Page 272 These with switches operate only when you switch the Green ignition on, whether the engine is running Trace or not. Ford recommends, however, that the engine remain running to maintain AUX 4 CAC08 Brown battery charge when using the auxiliary...
Page 273: Ford Protect
If you bring your car into your dealer for Vehicle Limited Warranty coverage. When service, we’ll give you a loaner to use for you visit your Ford Dealer, Insist on Ford the day. Protect extended service plans! Extended Rental Benefits...
Page 274 To learn This information is subject to change. For more, call our Ford Protect extended more information; visit your local Ford of service plan specialists at 800-367-3377. Canada dealer or www.ford.ca to find the...
Page 275: Scheduled Maintenance
If you do not use Ford authorized parts they you sell or trade it. Keep all receipts for may not meet our specifications and completed maintenance with your vehicle.
Page 276 It is critical that systems are Additives and Chemicals flushed only with new fluid that is the same This owner's manual and the Ford as that required to fill and operate the Workshop Manual list the recommended system or using a Ford-approved flushing additives and chemicals for your vehicle.
Page 277 Scheduled Maintenance Check every six months Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation. Safety belts and seat latches for wear and function. Safety warning lamps (brake, ABS, airbag and safety belt) for operation. Washer spray and wiper operation.
Page 278: Normal Scheduled Maintenance
Scheduled Maintenance Be sure to ask your dealership service your vehicle. Your checklist gives you advisor or technician about the multi-point immediate feedback on the overall vehicle inspection. It is a comprehensive condition of your vehicle. way to perform a thorough inspection of NORMAL SCHEDULED MAINTENANCE Maintenance Change engine oil and filter.
Page 279 Scheduled Maintenance Other Maintenance Items Change engine coolant. Every 105,000 mi (168,000 km) Inspect accessory drive belt(s). Change automatic transmission fluid. Change automatic transmission filter. Every 150,000 mi Replace accessory drive belt(s) if not replaced within the (240,000 km) last 100000 miles (160000 km). Replace front wheel bearings and seals if non-sealed bearings are used.
Page 280: Special Operating Conditions Scheduled Maintenance
Scheduled Maintenance Perform the services shown in the SPECIAL OPERATING following tables when specified or within CONDITIONS SCHEDULED 3,000 mi (4,800 km) of the message MAINTENANCE appearing in the information display prompting you to change your oil. If you operate your vehicle primarily in any •...
Page 281 Scheduled Maintenance Extensive Idling or Low-speed Driving for Long Distances, as in Heavy Commercial Use (Such as Delivery, Taxi, Patrol Car or Livery) As required Change engine oil and filter as indicated by the information display and perform services listed in the Normal Sched- uled Maintenance chart.
Page 282: Scheduled Maintenance Record
Ford Motor Company, however, urges you to have all recommended maintenance services performed at the specified intervals and to record all vehicle service.
Page 283 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201707, First Printing...
Page 284 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201707, First Printing...
Page 285 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201707, First Printing...
Page 286 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201707, First Printing...
Page 287 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201707, First Printing...
Page 288 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201707, First Printing...
Page 289 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201707, First Printing...
Page 290 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201707, First Printing...
Page 291 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201707, First Printing...
Page 292 Scheduled Maintenance Dealer stamp Repair Order #: Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201707, First Printing...
Page 293: Electromagnetic Compatibility
Appendices Note: We test and certify your vehicle to ELECTROMAGNETIC meet electromagnetic compatibility COMPATIBILITY legislation (UNECE Regulation 10 or other applicable local requirements). It is your WARNINGS responsibility to make sure that any equipment an authorized dealer installs on Do not place objects or mount your vehicle complies with applicable local equipment on or near the airbag legislation and other requirements.
Page 294 Appendices E239122 Truck E239121 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201707, First Printing...
Page 295: End User License Agreement
"online" or electronic END USER LICENSE documentation ("FORD SOFTWARE") are protected by international AGREEMENT intellectual property laws and treaties. The FORD SOFTWARE is licensed, not SYNC End User License Agreement sold. All rights reserved. (EULA) • You have acquired a device ("DEVICE")
Page 296 (e.g., in the user FORD MOTOR COMPANY or its third documentation and in the software). party software and service providers. Even if you receive multiple EULAs, you are licensed to use only one (1) copy of the SOFTWARE.
Page 297 SOFTWARE Transfer: You may • Consent to Use of Data: You agree permanently transfer your rights under that MS, Microsoft Corporation, FORD this EULA only as part of a sale or MOTOR COMPANY, third party transfer of the DEVICE, provided you...
Page 298 Components"). MS, Microsoft Corporation, their affiliates and/or their designated If FORD MOTOR COMPANY or third party agent. Neither MS nor Microsoft software and services suppliers provide or Corporation nor their affiliates nor their...
Page 299 TRADEMARKS: This EULA does not grant SOFTWARE), the accompanying printed you any rights in connection with any materials, and any copies of the trademarks or service marks of FORD SOFTWARE, are owned by MS, Microsoft MOTOR COMPANY, MS, Microsoft Corporation, FORD MOTOR COMPANY, or Corporation, third party software or service their affiliates or suppliers.
Page 300 Information required to distract your attention away from the road and remove your hands from This system Ford SYNC contains software the wheel. that is licensed to Manufacturer FORD MOTOR COMPANY by an affiliate of...
Page 301 Appendices Volume Setting: Do not raise the volume Route Safety: Do not follow the route excessively. Keep the volume at a level suggestions if doing so would result in an where you can still hear outside traffic and unsafe or illegal maneuver, if you would be emergency signals while driving.
Page 302 Appendices conditions, all of whom shall also be bound You agree to indemnify and hold Telenav by this Agreement. Additionally, all of your harmless against all claims resulting from account information, as well as other any dangerous or otherwise inappropriate payment and personal information use of the Telenav Software in any moving provided by you to Telenav (directly or...
Page 303 Appendices copyright notices, or other notices or TELENAV EXPRESSLY DISCLAIMS AND markings; (d) distribute, sublicense or EXCLUDES ALL WARRANTIES IN otherwise transfer the Telenav Software CONNECTION WITH THE TELENAV to others, except as part of your permanent SOFTWARE, WHETHER STATUTORY, transfer of the Telenav Software;...
Page 304 Appendices THE TELENAV SOFTWARE. SOME Telenav Software agreeing to be bound by STATES AND/OR JURISDICTIONS DO NOT the terms and conditions of this ALLOW THE EXCLUSION OR LIMITATION Agreement. Any such sale, assignment or OF INCIDENTAL OR CONSEQUENTIAL transfer that is not expressly permitted DAMAGES, SO THE ABOVE LIMITATIONS under this paragraph will result in OR EXCLUSIONS MAY NOT APPLY TO...
Page 305 Appendices Notices by posting them on Telenav’s Agreement), and thus your use of the Website or by downloading such Notices Telenav Software is also subject to such to your wireless device. If you desire to terms. You agree to comply with the withdraw your consent to receive Notices following additional terms and conditions, electronically, you must discontinue your...
Page 306 Appendices 9.2 End User Terms Required by NAV2 positioning devices or any mobile or (Shanghai) Co., Ltd wireless-connected electronic or computer devices, including without limitation The data (“Data”) is provided for your cellular phones, palmtop and handheld personal, internal use only and not for computers, pagers, and personal digital resale.
Page 307 Appendices Disclaimer of Liability: that any such export laws, rules or regulations prohibit HERE from complying TELENAV AND ITS LICENSORS with any of its obligations hereunder to (INCLUDING THEIR LICENSORS AND deliver or distribute Data, such failure shall SUPPLIERS) SHALL NOT BE LIABLE TO be excused and shall not constitute a YOU: IN RESPECT OF ANY CLAIM, breach of this Agreement.
Page 308 Appendices B. Canada Data. The following provi- NOTICE OF USE sions apply to the Data for Canada, CONTRACTOR (MANUFACTURER/ which may include or reflect data from SUPPLIER) NAME: HERE third party licensors (“Third Party Data”), including Her Majesty the Queen CONTRACTOR (MANUFACTURER/ in Right of Canada (“Her Majesty”), SUPPLIER) ADDRESS: c/o Nokia, 425...
Page 309 Appendices 2. Copyright Notice: In connection with either express or implied, arising by each copy of all or any portion of the law or otherwise, including but not Data for the Territory of Canada, Client limited to, effectiveness, complete- shall affix in a conspicuous manner the ness, accuracy or fitness for a following copyright notice on at least particular purpose.
Page 310 Appendices A. Third Party Notices. Any and all copies II. Mexico. The following provision applies of the Data and/or packaging relating to the Data for Mexico, which includes thereto shall include the respective Third certain data from the Instituto Nacional Party Notices set forth below and used de Estadística y Geografía (“INEGI”): as described below corresponding to...
Page 311 Appendices is conditioned on Client’s obtaining prior V. Europe Territory written consent from Kartografie a.s.; (c) such license for selling or distributing A. Use of Certain Traffic Codes in Europe with respect to Data for the Territory of Switzerland is conditioned on Client’s 1.
Page 312 Appendices Austria “© Bundesamt für Eich- Spain “Información geográfica und Vermessungswesen” propiedad del CNIG” Croatia Sweden “Based upon electronic Cyprus, data © National Land Estonia, Survey Sweden.” Latvia, Switzerland “Topografische Lithuania, Grundlage: © Bundesamt Moldova, für Landestopographie. Poland, Slovenia E. Respective Country Distribution. Client and/or acknowledges that HERE has not Ukraine...
Page 313 Appendices with or in communication with any Product incorporates data which is © positioning devices or any mobile or 20XX Telstra Corporation Limited, GM wireless-connected electronic or computer Holden Limited, Intelematics Australia devices, including without limitation Pty Ltd and Continental Pty Ltd. cellular phones, palmtop and handheld B.
Page 314 Appendices No Other Warranty: Export Control EXCEPT FOR THE LMITED WARRANTY You agree not to export to anywhere any SET FORTH ABOVE AND TO THE EXTENT part of the Data provided to you or any PERMITTED BY APPLICABLE LAW, NAV2 direct product thereof except in AND ITS LICENSORS (INCLUDING THEIR compliance with, and with all licenses and...
Page 315 Appendices Gracenote® Copyright You agree that you will use the content from Gracenote ("Gracenote Content") , CD and music-related data from Gracenote Data, the Gracenote Software, Gracenote, Inc., copyright© 2000-2007 and Gracenote Servers for your own Gracenote. Gracenote Software, copyright personal, non-commercial use only.
Page 316 Appendices THE GRACENOTE SOFTWARE, EACH ITEM Vehicle with SYNC only OF GRACENOTE DATA AND THE United States and Mexico GRACENOTE CONTENT ARE LICENSED FCC ID: KMHSG1G1 TO YOU "AS IS". NEITHER GRACENOTE MAKES ANY REPRESENTATIONS OR IC: 1422A-SG1G1 WARRANTIES, EXPRESS OR IMPLIED, Mexico REGARDING THE ACCURACY OF ANY GRACENOTE DATA FROM THE...
Page 317 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201707, First Printing...
Page 318 Index Checking Automatic Transmission Fluid..............148 Auxiliary Power Points........71 110 Volt AC Power Point........71 See: Climate Control..........64 12 Volt DC Power Point........71 About This Manual...........5 Locations..............71 Auxiliary Switches........268 See: Brakes.............90 ABS driving hints See: Hints on Driving With Anti-Lock Brakes..............90 Battery Accessories.............267 See: Changing the 12V Battery......152 Exterior Style............267...
Page 319 Index Replacing Headlamp Bulbs......156 Replacing Side Marker Bulbs......157 Changing a Fuse...........138 Data Recording..........7 Fuses...............138 Event Data Recording...........8 Changing a Road Wheel......190 Service Data Recording.........7 Dissimilar Spare Wheel and Tire Assembly Daytime Running Lamps......48 Information............190 Digital Radio...........214 Tire Change Procedure........191 HD Radio Reception and Station Changing the 12V Battery......152 Troubleshooting..........215 Dual Batteries............153...
Page 320 US Only...............9 Ford Protect...........270 Headlamp Adjusting Ford Protect Extended Service Plan See: Adjusting the Headlamps......154 Headlamp Removal (CANADA ONLY)..........271 Ford Protect Extended Service Plans (U.S. See: Removing a Headlamp......155 Headrest Only)..............270 Fuel and Refueling.........76 See: Head Restraints..........68 Fuel Consumption.........80 Head Restraints..........68 Heating Fuel Economy............80...
Page 321 Index Quickly Heating the Interior......66 Recommended Settings for Cooling....66 Recommended Settings for Heating...66 Lighting Control..........47 Vehicle Stationary for Extended Periods Headlamp Flasher..........48 During Extreme High Ambient High Beams.............47 Temperatures...........66 Lighting...............47 Hints on Driving With Anti-Lock General Information..........47 Brakes.............90 Limited Slip Differential......89 Hood Lock Load Carrying...........97 See: Opening and Closing the Hood...140...
Page 322 Index Refueling............79 Fuel Filler Cap............79 Remote Control..........37 Normal Scheduled Maintenance...275 Car Finder..............39 Changing the Remote Control Battery..38 Reprogramming the Remote Control...38 Sounding the Panic Alarm........39 Oil Change Indicator Reset.......143 Removing a Headlamp.......155 Resetting the Oil Life Monitoring Repairing Minor Paint Damage....164 System...............143 Replacement Parts Oil Check...
Page 323 Index Scheduled Maintenance......272 SYNC Applications and Seatbelt Extension........29 Services............238 Seatbelt Height Adjustment......27 911 Assist...............238 Seatbelts............25 SYNC Services: Traffic, Directions & Principle of Operation.........25 Information (TDI) (If Equipped, United Seatbelt Warning Lamp and Indicator States Only)............242 Chime..............28 Vehicle Health Report (If Equipped, United Conditions of operation........28 States Only)...........240 Seats..............68...
Page 324 Index Body.................165 Brakes..............166 Cooling system............166 Under Hood Overview.........141 Engine..............165 USB Port............219 Fuel system............166 Using Cruise Control........95 General..............165 Switching Cruise Control Off......95 Miscellaneous............166 Switching Cruise Control On......95 Removing Vehicle From Storage....166 Using Snow Chains........186 Tires.................166 Using SYNC With Your Media Ventilation Player............248 See: Climate Control..........64 Accessing Your Play Menu......253...
Page 325 Index Wheels and Tires..........167 General Information...........167 Technical Specifications........194 Windows and Mirrors........49 Windshield Washers........46 Windshield Wipers........46 Wiper Blades See: Checking the Wiper Blades....153 Wipers and Washers........46 E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201707, First Printing...

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