When Factory Reset is selected, the following message appears:
See
Troubleshooting
Setting the maximum resolution
NOTE: The steps may vary slightly depending on the version of
Windows you have.
In Windows 7, Windows 8, and Windows 8.1:
1. For Windows 8 and Windows 8.1 only, select the Desktop tile to switch to
classic desktop.
2. Right-click on the desktop and click Screen Resolution.
3. If you have more than one monitor connected, ensure that you select
S2721Q/S2721QS/S2721QSA.
4. Click the Screen Resolution dropdown list and select 3840 x 2160.
5. Click OK.
In Windows 10 and Windows 11:
1. Right-click on the desktop and click Display settings.
2. If you have more than one monitor connected, ensure to select S2721Q/
S2721QS/S2721QSA.
3. Click the Display Resolution dropdown list and select 3840 x 2160.
4. Click Keep changes.
If you do not see 3840 x 2160 as an option, you must update your graphics driver to
the latest version. Depending on your computer, complete one of the following
procedures:
If you have a Dell desktop or laptop:
• Go to https://www.dell.com/support, enter your service tag, and download
the latest driver for your graphics card.
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Operating the monitor
for more information.