Related Manuals for Dell S2721Q
Summary of Contents for Dell S2721Q
- Page 1 Dell S2721Q/S2721QS Monitor User’s Guide Model: S2721Q/S2721QS Regulatory model: S2721Qb...
- Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
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Page 3: Table Of Contents
Setting up the monitor ..... . 28 Connecting the stand - S2721Q ....28 Connecting the stand - S2721QS . - Page 4 Securing your monitor using Kensington lock (optional). 37 Removing the monitor stand - S2721Q....38 Removing the monitor stand - S2721QS ... . . 39 VESA wall mounting (optional) .
- Page 5 ........75 Contact Dell ........75...
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Page 6: Safety Instructions
Safety instructions CAUTION: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards. • Place the monitor on a solid surface and handle it carefully. The screen is fragile and can be damaged if dropped or hit sharply. -
Page 7: About Your Monitor
About your monitor Package contents Your monitor ships with the components shown in the table below. If any component is missing, contact Dell. For more information, see Contact Dell. NOTE: Some items may be optional and may not ship with your monitor. - Page 8 VESA™ screw cover (S2721Q only) Power cable (varies by country) HDMI cable • Quick Setup Guide • Safety, Environmental, and Regulatory Information │ About your monitor...
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Page 9: Product Features
Product features The Dell S2721Q/S2721QS monitor has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD) and LED backlight. The monitor features include: • 68.47 cm (27 in.) viewable area (measured diagonally). 3840 x 2160 (16:9) resolution, plus full-screen support for lower resolutions. -
Page 10: Identifying Parts And Controls
Identifying parts and controls Front view S2721Q S2721QS Label Description Function buttons For more information, see Operating monitor. Power On/Off button (with To turn the monitor on or off. LED indicator) │ About your monitor... -
Page 11: Back View
Back view S2721Q Back view with monitor stand S2721QS Back view with monitor stand Label Description VESA mounting holes (100 mm Wall mount monitor using VESA- x 100 mm - behind attached compatible wall mount kit (100 mm x VESA Cover) 100 mm). - Page 12 Barcode, serial number, and Refer to this label if you need to Service Tag label contact Dell for technical support. The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your monitor and access warranty information.
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Page 13: Bottom View
Bottom view S2721Q Bottom view without monitor stand S2721QS Bottom view without monitor stand Label Description Security lock slot Secures the monitor with security lock (security lock not included). Power connector Connect the power cable (shipped with your monitor). │... - Page 14 HDMI port (HDMI 1) Connect your computer with the HDMI cable (shipped with your monitor). HDMI port (HDMI 2) Connect your computer with the HDMI cable (shipped with your monitor). DisplayPort Connect your computer with the DisplayPort cable. Line-out port Connect your speakers.
- Page 15 Monitor specifications Model S2721Q S2721QS Screen type Active matrix - TFT LCD Panel technology Aspect ratio 16:9 Viewable image Diagonal 684.7 mm (27 in.) Width (active area) 596.7 mm (23.49 in.) Height (active area) 335.7 mm (13.21 in.) Total area 200301.8 mm...
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Page 16: Resolution Specifications
-90° to 90° Height adjustable Not applicable 110 mm stand Built-in speakers 2 x 3 W sound output Dell Display Manager Easy Arrange and other key features compatibility Security Security lock slot (cable lock sold separately) Resolution specifications Model S2721Q/S2721QS... -
Page 17: Preset Display Modes
Preset display modes HDMI display modes Display mode Horizontal Vertical Pixel clock Sync frequency frequency (MHz) polarity (kHz) (Hz) (Horizontal/ Vertical) 720 x 400 31.47 70.08 28.32 VESA, 640 x 480 31.50 60.00 25.20 VESA, 640 x 480 37.50 75.00 31.50 VESA, 800 x 600 37.90... -
Page 18: Electrical Specifications
133.313 533.25 NOTE: This monitor supports AMD FreeSync™. Electrical specifications Model S2721Q/S2721QS Video input signals HDMI 2.0/DisplayPort 1.2, 600 mV for each differential line, 100 Ω input impedance per differential pair AC input voltage/ 100 VAC to 240 VAC / 50 Hz or 60 Hz ± 3 Hz / 1.5 A... -
Page 19: Physical Characteristics
NOTE: Dell monitors are designed to work optimally with the video cables that are shipped with your monitor. As Dell does not have control over the different cable suppliers in the market, the type of material, connector and process used to manufacture these cables, Dell does not guarantee video performance on cables that are not shipped with your Dell monitor. -
Page 20: Environmental Characteristics
- no cables) Weight of stand assembly 0.7 kg (1.54 lb) 1.5 kg (3.31 lb) Environmental characteristics Model S2721Q/S2721QS Compliant standards • ENERGY STAR certified monitor • RoHS-compliant • TCO certified displays • BFR/PVC-reduced monitor (excluding external cables) • Arsenic-free glass and Mercury-free for the panel only... -
Page 21: Power Management Modes
Power management modes If you have a VESA DPM™ compliant display card or software installed on your computer, the monitor can automatically reduce its power consumption when not in use. This is referred to as Standby Mode*. If the computer detects input from the keyboard, mouse, or other input devices, the monitor automatically resumes to function. -
Page 22: Pin Assignments
NOTE: : Power consumption of On mode as defined in Energy Star 8.0 version. TEC: Total energy consumption in kWh as defined in Energy Star 8.0 version. Pin assignments DisplayPort connector 20-pin side of the number connected signal cable ML3 (n) ML3 (p) ML2 (n) ML2 (p) - Page 23 Re-PWR +3.3 V DP_PWR HDMI connector 19-pin side of the number connected signal cable TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2- TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1- TMDS DATA 0+ TMDS DATA 0 SHIELD TMDS DATA 0- TMDS CLOCK+ TMDS CLOCK SHIELD...
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Page 24: Lcd Monitor Quality And Pixel Policy
During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on Dell Monitor Quality and Pixel Policy, see www.dell.com/pixelguidelines. - Page 25 • Always leave space to rest your hands while using the keyboard or mouse. • Let your upper arms rest naturally on both sides. • Ensure that your feet are resting flat on the floor. • When sitting, make sure that the weight of your legs is on your feet and not on the front portion of your seat.
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Page 26: Handling And Moving Your Display
Handling and moving your display To ensure the monitor is handled safely when lifting or moving it, follow the guidelines mentioned below: • Before moving or lifting the monitor, turn off your computer and the monitor. • Disconnect all cables from the monitor. •... -
Page 27: Maintenance Guidelines
• When lifting or moving the monitor, do not turn the monitor upside down while holding the stand base or stand riser. This may result in accidental damage to the monitor or cause personal injury. Maintenance guidelines Cleaning your monitor CAUTION: Read and follow the Safety instructions before cleaning the... -
Page 28: Setting Up The Monitor
Setting up the monitor Connecting the stand - S2721Q NOTE: The stand is not factory-installed. NOTE: The following instructions are applicable only for attaching the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the set up instructions that were included with the stand. - Page 29 3. Align and place the stand riser on the stand base. 4. Open the screw handle at the bottom of the stand base and turn it clockwise to secure the stand assembly. 5. Close the screw handle. 6. Open the protective cover to access the VESA slot on the display. 7.
- Page 30 8. Install the VESA screw cover. 9. Place the monitor in an upright position and lift the protective cover from the monitor. │ Setting up the monitor...
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Page 31: Connecting The Stand - S2721Qs
Connecting the stand - S2721QS NOTE: The stand is not factory-installed. NOTE: The following instructions are applicable only for attaching the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the set up instructions that were included with the stand. - Page 32 6. Open the protective cover to access the VESA slot on the display. 7. Attach the stand assembly to the display. a. Align and slide the tabs on the stand riser into the VESA slot. b. Press the stand down until it snaps into place. │...
- Page 33 8. Hold the stand riser with both hands firmly and lift the monitor. Then place the monitor in an upright position on a flat surface. NOTE: Hold the stand riser firmly when lifting the monitor to avoid any accidental damage. 9.
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Page 34: Connecting Your Monitor
WARNING: Before you begin any of the procedures in this section, follow the Safety instructions. NOTE: Dell monitors are designed to work optimally with Dell supplied inbox cables. Dell does not guarantee the video quality and performance when using non-Dell cables. NOTE: Route the cables through the cable-management slot before connecting them. -
Page 35: Connecting The Displayport (Dp To Dp) Cable (Optional) And Power Cable
Connecting the DisplayPort (DP to DP) cable (optional) and power cable S2721Q S2721QS Organizing your cables S2721Q S2721QS After attaching all necessary cables to your monitor and computer, (See Connecting your monitor for cable attachment,) organize all cables as shown above. -
Page 36: Turning On Your Monitor
S2721Q S2721QS │ Setting up the monitor... -
Page 37: Securing Your Monitor Using Kensington Lock (Optional)
For more information on using the Kensington lock (purchased separately), see the documentation that is shipped with the lock. Secure your monitor to a table using the Kensington security lock. S2721Q S2721QS NOTE: The image is for the purpose of illustration only. Appearance of the lock may vary. -
Page 38: Removing The Monitor Stand - S2721Q
Removing the monitor stand - S2721Q NOTE: To prevent scratches on the LCD screen when removing the stand, ensure that the monitor is placed on a soft, clean surface. NOTE: The following instructions are applicable only for removing the stand that was shipped with your monitor. If you are removing a stand that you purchased from any other source, follow the set up instructions that were included with the stand. -
Page 39: Removing The Monitor Stand - S2721Qs
Removing the monitor stand - S2721QS NOTE: To prevent scratches on the LCD screen when removing the stand, ensure that the monitor is placed on a soft, clean surface. NOTE: The following instructions are applicable only for removing the stand that was shipped with your monitor. If you are removing a stand that you purchased from any other source, follow the set up instructions that were included with the stand. -
Page 40: Vesa Wall Mounting (Optional)
5. Mount the monitor on the wall. For more information, see the documentation that shipped with the wall mounting kit. NOTE: For use only with UL or CSA or GS-listed wall mount bracket with minimum weight or load bearing capacity of 18.8 kg (S2721Q/ S2721QS). │... -
Page 41: Operating The Monitor
Operating the monitor Power on the monitor Press the Power button to turn On the monitor. Using the front-panel controls Use the control buttons on the front of the monitor to adjust settings. The following table describes the front-panel buttons: Front-panel button Description Use this button to choose from a list of preset color... -
Page 42: Front-Panel Button
Use the MENU button to launch the On-Screen Display (OSD). See Accessing the menu system. Menu Use this button to exit the OSD main menu. Exit Use the Power button to turn the monitor On and Off. Power The white light indicates the monitor is On and fully (with power light functional. -
Page 43: Using The On-Screen Display (Osd) Menu
Using the On-Screen Display (OSD) menu Accessing the menu system NOTE: If you change the settings and then either proceed to another menu or exit the OSD menu, the monitor automatically saves those changes. The changes are also saved if you change the settings and then wait for the OSD menu to disappear. - Page 44 Icon Menu and Description Submenus Brightness/ Use this menu to activate Brightness/Contrast Contrast adjustment. Brightness Brightness adjusts the luminance of the backlight. Press the button to increase the brightness and press the button to decrease the brightness (min. 0 / max. 100). NOTE: Manual adjustment of Brightness is disabled when Smart HDR is activated and HDR content is displayed.
- Page 45 Input Source Use the Input Source menu to select between the different video signals that may be connected to your monitor. Select the DP input when you are using the DisplayPort (DP) connector. Press the button to confirm the selection. HDMI 1 Select the HDMI 1 input when you are using the HDMI connector.
- Page 46 Color Use Color to adjust the color setting mode. Preset Modes Allows you to choose a preset mode from the list. • Standard: Loads the monitor's default color settings. This is the default preset mode. │ Operating the monitor...
- Page 47 Preset Modes • ComfortView: Decreases the level of blue light emitted from the screen to make viewing more comfortable for your eyes. WARNING: The possible long-term effects of blue light emission from the monitor may cause personal injury such as digital eye strain, eye fatigue and damage to the eyes.
- Page 48 Input Color Allows you to set the video input mode to: Format • RGB: Select this option if your monitor is connected to a computer (or media player) using the DisplayPort or HDMI cable. • YPbPr: Select this option if your media player supports only YPbPr output.
- Page 49 Display Use the Display menu to adjust images. Aspect Ratio Adjusts the image ratio to Wide 16:9, 4:3, or 5:4. NOTE: The feature is disabled when PIP/PBP is activated. Sharpness This feature can make the image look sharper or softer. to adjust the sharpness from '0' to '100'.
- Page 50 Smart HDR The Smart HDR (High Dynamic Range) feature enhances the display output by optimally adjusting contrast and the ranges of color and luminosity to resemble true-to-life visuals. The default setting is Off. You may set the Smart HDR mode to: •...
- Page 51 PIP/PBP This function brings up a window displaying image from another input source. Sub-Window Main Window HDMI 2 HDMI 1 HDMI 1 HDMI 2 NOTE: The images under PBP mode will be displayed at the center of the split windows. │...
- Page 52 PIP/PBP Mode Adjusts the PIP/PBP (Picture in Picture/Picture by Picture) mode to PIP or PBP. You can disable this feature by selecting Off. PIP/PBP (Sub) Select between the different video signals that may be connected to your monitor for the PIP/PBP sub- window.
- Page 53 PIP Location Adjusts the position of the PIP sub-window. to browse and to select Top-Right, Top-Left, Bottom-Right, or Bottom-Left. Press the button to confirm the selection. NOTE: The option is available only when the PIP mode is activated. Video Swap Select to swap videos between main window and sub-window in PIP/PBP mode.
- Page 54 Menu Select this option to adjust the settings of the OSD, such as, the languages of the OSD, the amount of time the menu remains on screen, and so on. Language Sets the OSD display to one of the eight languages (English, Spanish, French, German, Brazilian Portuguese, Russian, Simplified Chinese, or Japanese).
- Page 55 Lock With the control buttons on the monitor locked, you can prevent people from accessing the controls. It also prevents accidental activation in multiple monitors side-by-side setup. • Menu Buttons: All Menu/function buttons (except the Power button) are locked and not accessible by the user.
- Page 56 Personalize Shortcut Key 1 Allows you to choose a feature from Preset Modes, Brightness/Contrast, Input Source, Aspect Shortcut Key 2 Ratio, Smart HDR, PIP/PBP mode, or Volume and set it as a shortcut key. Power Button Allows you to set the power LED indicator on or off to save energy.
- Page 57 Others Select this option to adjust the OSD settings, such as DDC/CI, LCD Conditioning, and so on. Display Info Displays the monitor's current settings. DDC/CI DDC/CI (Display Data Channel/Command Interface) allows your monitor parameters (brightness, color balance, and etc.) to be adjustable via the software on your computer.
- Page 58 Service Tag Displays the service tag of your monitor. This string is required when you look for phone support, check your warranty status, update drivers on Dell's website, etc. Reset Others Resets all settings under the Others menu to the factory preset values.
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Page 59: Osd Warning Message
OSD warning message When the monitor does not support a particular resolution mode, you will see the following message: This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor specifications for the Horizontal and Vertical frequency ranges addressable by this monitor. - Page 60 You will see the following message before the Lock function is activated: NOTE: The message may be slightly different according to the selected settings. When the monitor goes into Standby mode, the following message appears: Activate the computer and wake up the monitor to gain access to the OSD. NOTE: The message may be slightly different according to the connected input signal.
- Page 61 When Smart HDR is activated and you try to change the preset mode, the following message appears: If either HDMI or DisplayPort input is selected and the corresponding cable is not connected, a floating dialog box as shown below appears. NOTE: The message may be slightly different according to the connected input signal.
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Page 62: Setting The Maximum Resolution
Depending on your computer, complete one of the following procedures: If you have a Dell desktop or portable computer: • Go to https://www.dell.com/support, enter your service tag, and download the latest driver for your graphics card. If you are using a non-Dell computer (portable or desktop): •... -
Page 63: Requirements To View Or Playback Hdr Content
Cyberlink PowerDVD 17, Windows 10 Movies & TV app. NOTE: To download and install the latest graphics driver that supports HDR content playback on your Dell desktop or laptop, see https:// www.dell.com/support/drivers. NVIDIA For a full range of HDR capable NVIDIA graphics cards, see www.nvidia.com. -
Page 64: Using The Tilt, Swivel, And Vertical Extension
With the stand attached to the monitor, you can adjust the monitor for the most comfortable viewing angle. Tilt S2721Q S2721QS NOTE: The stand is not installed at the factory when shipped. Swivel (S2721QS only) │... -
Page 65: Vertical Extension (S2721Qs Only)
Vertical extension (S2721QS only) NOTE: The stand extends vertically up to 110 mm. The figure below illustrates how to extend the stand vertically. Rotating the display (S2721QS only) Before you rotate the display, ensure it is completely extended vertically and completely tilted up to avoid hitting the bottom edge of the monitor. -
Page 66: Rotate Clockwise
Rotate clockwise Rotate counterclockwise NOTE: To use the Display Rotation function (Landscape versus Portrait view) with your Dell computer, you require an updated graphics driver that is not included with this monitor. To download the graphics driver, go to www.dell.com/support and see the Download section for Video Drivers for latest driver updates. -
Page 67: Adjusting The Rotation Display Settings Of Your System
After you have rotated your monitor, you need to complete the procedure below to adjust the Rotation Display Settings of your system. NOTE: If you are using the monitor with a non-Dell computer, you need to go the graphics driver website or your computer manufacturer website for information on rotating the 'contents' on your display. -
Page 68: Troubleshooting
Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety instructions. Self-test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: 1. -
Page 69: Built-In Diagnostics
5. Turn Off your monitor and reconnect the video cable; then turn On both your computer and the monitor. If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly. Built-in diagnostics Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with... -
Page 70: Common Problems
Common problems The following table contains general information about common monitor problems you might encounter and the possible solutions: Common What you Possible solutions symptoms experience No Video/Power No picture • Ensure that the video cable LED off connecting the monitor and the computer is properly connected and secure. - Page 71 • Cycle power On-Off. spots • Pixel that is permanently Off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell support site at: www.dell.com/ pixelguidelines. Stuck-on Pixels LCD screen has •...
- Page 72 Safety Related Visible signs of • Do not perform any troubleshooting Issues smoke or sparks steps. • Contact Dell immediately. Intermittent Monitor • Ensure that the video cable Problems malfunctions on & connecting the monitor to the computer is connected properly and is secure.
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Page 73: Product Specific Problems
Image retention Faint shadow • Use the Power Management feature from a static from the static to turn Off the monitor at all times image left on the image displayed when not in use (for more information, monitor for a long appears on the Power management modes). -
Page 74: Speakers Specific Problems
Speakers Specific Problems Common What you Possible solutions symptoms experience No sound coming Cannot hear any • Turn Off the monitor, unplug the from the speakers sound monitor power cord, replug it, and then turn On the monitor. • Check the audio cable connection is connected correctly to the audio line- out port of the computer. -
Page 75: Appendix
For customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. - Page 76 S2721D Outline Dimension...
- Page 77 S2721DS Outline Dimension...