Dell S2721HGF Simplified Service Manual

Dell S2721HGF Simplified Service Manual

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Product Announcement:
This product is certificated to meet RoHS
Directive and Lead-Free produced definition.
Using approved critical components only is
recommended when the situation to replace
defective parts. Vender assumes no liability
express or implied, arising out of any unauthorized
modification of design or replacing non-RoHS
parts. Service providers assume all liability.
Qualified Repairability:
Proper service and repair is important to the safe,
reliable operation of all series products. The
service providers recommended by vender should
be aware of notices listed in this service manual in
order to minimize the risk of personal injury when
perform service procedures. Furthermore, the
possible existed improper repairing method may
damage equipment or products. It is recommended
that service engineers should have repairing
knowledge, experience, as well as appropriate
product training per new model before performing
the service procedures.
NOTICE:
! To avoid electrical shocks, the products should be
connected to an authorized power cord, and turn
off the master power switch each time before
removing the AC power cord.
! To prevent the product away from water or
expose in extremely high humility environment.
! To ensure the continued reliability of this
product, use only original manufacturer's
specified parts.
! To ensure following safety repairing behavior, put
the replaced part on the components side of
PWBA, not solder side.
1. Important Safety Notice
! To ensure using a proper screwdriver, follow the
! Using Lead-Free solder to well mounted the
! The fusion point of Lead-Free solder requested in
torque and force listed in assembly and
disassembly procedures to unscrew screws.
parts.
the degree of 220°C.

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Summary of Contents for Dell S2721HGF

  • Page 1 1. Important Safety Notice Product Announcement: ! To ensure using a proper screwdriver, follow the This product is certificated to meet RoHS torque and force listed in assembly and Directive and Lead-Free produced definition. disassembly procedures to unscrew screws. Using approved critical components only is ! Using Lead-Free solder to well mounted the recommended when the situation to replace parts.
  • Page 2 2. Exploded view diagram with list of items...
  • Page 3: Interface Board

    3. Wiring Connectivity Diagram LCD PANEL LED DRIVER 27" 16:9 1920*1080@144Hz LCD1 LCD2 INTERFACE BOARD POWER BOARD Function Key BD AC JACK LED key Board AC INPUT HDMI1 HDMI2 Headphone 110V/220V HDMI1.4 HDMI1.4 DP1.2...
  • Page 4 4. Disassembly and Assembly Procedures Lift the rear cover up carefully. Disconnect the Necessary repair and test equipment: 1. Philips-head screwdriver function key cable and power key cable from the connectors of the interface board, and then remove 4.1 Disassembly Procedures: the rear cover.
  • Page 5 4. Disassembly and Assembly Procedures Remove the middle bezel and put it into a fixture jip, se a Philips-head screwdriver to remove 4pcs then tear off the black PVC tape and use a Philips- screws for locking the bracket chassis module with head screwdriver to remove 1pcs screw for unlocking the panel the power key board with the front bezel.
  • Page 6 4. Disassembly and Assembly Procedures Turn over the bracket chassis module. Remove the Mylar from the hooks of the bracket Use a Philips-head screwdriver to remove 6pcs screws for unlocking circuit boards, and then release the panel lamp cable from the hook of the bracket. (No.1 screw size=M4x8, Torque=6 kgfxcm;...
  • Page 7 4. Disassembly and Assembly Procedures 4.2 Assembly Procedures: Take 1pcs mylar to insert the hooks of the bracket to Place a bracket chassis base on a protective cover the power board, then locate the panel lamp cushion, then stick 1pcs Silicon sheet on the position cable into the hook as the picture below shown.
  • Page 8 4. Disassembly and Assembly Procedures Take 1pcs power key board and 1pcs middle bezel, Use a Philips-head screwdriver to tighten 6pcs then locate the power key board to the specific screws for locking the middle bezel with front bezel. position of the middle bezel. Put the unit into a fixture, (No.1~6 Screw size= M2x3.8, Torque=3±0.5kgfxcm) and then use a Philips-head screwdriver to tighten...
  • Page 9 4. Disassembly and Assembly Procedures Locate the function key board with Joystick key to the specific position of the rear cover, then use a Philips- head screwdriver to tighten 4pcs screws for locking the function key board with the rear cover. Tear off the tape papers on the back of the key cable, and then fix the key cable with tapes of the cable.
  • Page 10 4. Disassembly and Assembly Procedures Use a Philips-head screwdriver to tighten 4pcs screws for locking the rear cover with the assembled unit. Paste 2pcs labels on the specific positions. (No.1~4 screw size=M4x10; Torque=9 0.5kgfxcm) ± Take a stand close to the monitor. Fit the two tabs on the upper part of the stand into the grooves on the back of the monitor, and then lower the stand so that the monitor mounting area snaps onto the stand.
  • Page 11: Troubleshooting Instructions

    LED remains white. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen. Dell 27 Gaming Monitor No DP Cable The display will go into Standby mode in 4 minutes.
  • Page 12: Built-In Diagnostics

    5. Trouble Shooting Instructions Built-in diagnostics Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. To run the built-in diagnostics: 1.
  • Page 13: Common Problems

    • Cycle power on-off. spots • Pixel that is permanently off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: https://www.dell.com/pixelguidelines Stuck-on Pixels LCD screen has •...
  • Page 14: Product Specific Problems

    5. Trouble Shooting Instructions Common What You Possible Solutions Symptoms Experience Missing Color Picture missing • Perform monitor self-test. color • Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. • Check for bent or broken pins in the video cable connector.

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