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Dell S2421HS Simplified Service Manual

Dell S2421HS Simplified Service Manual

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Product Announcement:
This product is certificated to meet RoHS
Directive and Lead-Free produced definition.
Using approved critical components only is
recommended when the situation to replace
defective parts. Vender assumes no liability
express or implied, arising out of any unauthorized
modification of design or replacing non-RoHS
parts. Service providers assume all liability.
Qualified Repairability:
Proper service and repair is important to the safe,
reliable operation of all series products. The
service providers recommended by vender should
be aware of notices listed in this service manual in
order to minimize the risk of personal injury when
perform service procedures. Furthermore, the
possible existed improper repairing method may
damage equipment or products. It is recommended
that service engineers should have repairing
knowledge, experience, as well as appropriate
product training per new model before performing
the service procedures.
NOTICE:
! To avoid electrical shocks, the products should be
connected to an authorized power cord, and turn
off the master power switch each time before
removing the AC power cord.
! To prevent the product away from water or
expose in extremely high humility environment.
! To ensure the continued reliability of this
product, use only original manufacturer's
specified parts.
! To ensure following safety repairing behavior, put
the replaced part on the components side of
PWBA, not solder side.
1. Important Safety Notice
! To ensure using a proper screwdriver, follow the
! Using Lead-Free solder to well mounted the
! The fusion point of Lead-Free solder requested in
torque and force listed in assembly and
disassembly procedures to unscrew screws.
parts.
the degree of 220°C.

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Summary of Contents for Dell S2421HS

  • Page 1 1. Important Safety Notice Product Announcement: ! To ensure using a proper screwdriver, follow the This product is certificated to meet RoHS torque and force listed in assembly and Directive and Lead-Free produced definition. disassembly procedures to unscrew screws. Using approved critical components only is ! Using Lead-Free solder to well mounted the recommended when the situation to replace parts.
  • Page 2 2. Exploded view diagram with list of items...
  • Page 3 3. Wiring Connectivity Diagram Panle 1920*1080 Interface Board Power Board FK BD HDMI Line Out...
  • Page 4 4. Disassembly and Assembly Procedures Tear off 2pcs aluminum foils, and then disconnect Necessary repair and test equipment: 1. Philips-head screwdriver the function key cable away from the connector of the board. Disconnect the panel lamp cable and 4.1 Disassembly Procedures: Remove the monitor stand base: function key cable away from the connectors of the 1.
  • Page 5 4. Disassembly and Assembly Procedures Lift up the middle bezel and take away the middle Unplug the LVDS cable from the connector of the bezel, and put it on a fixture. U se a Philips-head panel module by pushing the earing-locks. screwdriver to remove 3pcs screws for unlocking the function key board with the middle bezel, and then tear off the tapes for releasing the key cables.
  • Page 6 4. Disassembly and Assembly Procedures Remove the interface board and power board from the bracket chassis module carefully, and disconnect all the cables.
  • Page 7 4. Disassembly and Assembly Procedures 4.2 Assembly Procedures: Take a mylar to insert the hooks of the bracket to Place a bracket chassis base on a protective cover the power board. cushion. Panel preparation: Take out 1pcs panel module from the carton, then remove the protective film by tearing Turn over a power board and put the power board off the tapes, and then examine the panel surface...
  • Page 8 4. Disassembly and Assembly Procedures Use a Philips-head screwdriver to tighten 2pcs Take 1pcs front bezel, then lift up the panel with bracket and assemble the front bezel with the panel screws for locking the bracket with panel module. module. Paste 1pcs tape to cover the LVDS connector. (No.1~2 screw size=M3x3, Torque=3~4kgfxcm) Use a Philips-head screwdriver to lock 11pcs screws for locking the middle bezel with the panel module,...
  • Page 9 4. Disassembly and Assembly Procedures ift up the monitor to checking the gap between the Take 1pcs rear cover, put down the rear cover front bezel with panel module , then provide power and push the rear cover on the positions marked supply and a video signal to the monitor, then turn as the picture below shown for mechanisms on the monitor for functionality check.
  • Page 10: Troubleshooting Instructions

    LED remains white. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen. S2421HS/S2421HSX S2721HS/S2721HSX Dell 24 Monitor Dell 27 Monitor No DP Cable No DP Cable The display will go into Standby mode in 4 minutes.
  • Page 11: Common Problems

    • Cycle power on-off. spots • Pixel that is permanently off is a natural defect that can occur in LCD technology. • For more information about Dell Monitor Quality and Pixel Policy, see Dell Support site at: https://www.dell.com/support/monitors. Stuck-on pixels LCD screen has •...
  • Page 12 5. Trouble Shooting Instructions Common What You Possible Solutions Symptoms Experience Intermittent Monitor • Ensure that the video cable connecting the problems malfunctions on monitor to the computer is connected properly and off and is secure. • Reset the monitor to factory settings. •...
  • Page 13: Product Specific Problems

    5. Trouble Shooting Instructions Product specific problems Problem What You Possible Solutions Experience Screen image is Image is • Check the Aspect Ratio setting in the Display too small centered on menu OSD. screen, but • Reset the monitor to factory settings. does not fill entire viewing area...

This manual is also suitable for:

S2721hsS2721hsx