Samsung NQ70R5511DS User Manual page 53

Symptom Possible cause
Food does not The serving size may not be
broil properly. appropriate.
The rack has not been
properly positioned.
The cookware is not suited for
broiling.
In some areas, the power
(voltage) may be low.
The oven The oven temperature needs
temperature is to be adjusted.
too hot or too
cold.
There is water You may see water or steam
dripping. in some cases depending on
the food you are cooking. This
There is
is not a product malfunction.
steam coming
through the
crack between
the oven body
and the door.
Water is
remaining in
the oven.
Solution
Refer to the Broiling
recommendation guide for
serving sizes on page 36, and
then try again.
See the Broiling
recommendation guide on
page 36.
Use suitable cookware.
• Preheat the broil element
for 10 minutes.
• See the Broiling
recommendation guide
on page 36.
See the section on adjusting
the temperature on page 38.
Let the oven cool and then
wipe with a dry dish towel.
Symptom Possible cause
The oven will The oven temperature is
not self-clean. too high to start a self-clean
operation.
The oven controls have been
set incorrectly.
A self-cleaning cycle cannot
be started if the oven lockout
feature has been activated.
Excessive There is excessive soiling in
smoking during the oven.
a self-cleaning
cycle.
The oven door The oven is too hot.
will not open
after a self-
cleaning cycle.
The oven is not The oven controls were not
clean after a set correctly.
self-cleaning
The oven was heavily soiled.
cycle.
Solution
Allow the oven to cool and
then reset the controls.
See the section on Self-
cleaning on page 42.
Deactivate the oven lockout
(see page 23).
Touch OVEN OFF. Open the
windows to rid the room of
smoke. Wait until the self-
cleaning cycle is cancelled.
Wipe up the excessive soil
and then start the self-
cleaning cycle again.
Allow the oven to cool.
See the section on Self-
cleaning on page 42.
Wipe up heavy spillovers
before starting the self-
cleaning cycle. Heavily soiled
ovens may need to be self-
cleaned again or for a longer
period of time.
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