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Malfunction
Detergent residues
the dry laundry.
Home Connect func-
doesn't dish properly.
No connection to
the home network.
At the water supply
feed hose is leaking water.
Water is leaking from
the water drain hose.
Odor formation has
occurred in the appliance
Pine tree.
On the textiles after
the end of the
programIron
Assist
moist
spots formed.
Fabric softener remains in
the detergent drawer.
Cause and Troubleshooting
Detergents may contain water-insoluble substances
that settle on the laundry.
Brush the laundry after washing and drying.
▶
Various causes are possible.
Go to www.home-connect.com.
▶
WiFi is turned off.
Activate Wi-Fi on the device.
▶
→ "Activate Wi-Fi on the device", page 37 .
Wi-Fi is activated, but the connection to the home
network cannot be established.
Verify that the home network is available.
1.
Reconnect the device to the home network.
2.
→ "Set up Home Connect", page 36
The water supply hose is not correctly / firmly connected.
Connect the water supply hose correctly.
1.
→ "Connect the water supply hose", page 15
Tighten the coupling properly.
2.
Water drain hose is damaged.
Replace the damaged water drain hose.
▶
Water drain hose is not connected correctly.
Connect the water drain hose correctly.
▶
→
"Water outlet connection types", page 15
Humidity and detergent residue can stimulate
bacterial growth.
→ "Clean the drum", page 40
▶
If you are not using the appliance, leave the door and
▶
detergent drawer open so that the residual water can
dry up.
Drops of water from the drum or the door have
dampened the fabric. The drops come either from
condensed vapor or from residual moisture from the
previous wash cycle.
Iron the fabric or hang it up to dry.
▶
Use with fabric softener is not possible for the
selected programme.
Before washing, check whether fabric softener is
▶
possible for the selected program.
→ "Programs", page 27
TroubleshootingNL
53
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