Chapter 14 - Service And Warranty - Hitachi L100-004 HFE Manual

Chapter 14 – Service and warranty
Should you encounter any problems with your Hitachi inverter, please consult your local sales representative.
Please provide the following information about your inverter:
1) The exact inverter model name (this information can be found on the inverter nameplate next to Model:)
2) Date of purchase
3) Serial number (this information can be found on the inverter nameplate next to MFG. No:)
4) Exact description of the problems that occured in conjunction with the inverter.
If some of the information on the nameplate should be illegible please only supply the information that can
be clearly read. To reduce non-operation time it is recommended to stock a spare inverter.
(12) months from the date of installation and eighteen (18)
This warranty will not cover the following cases, even when the date the problem arises lies
within the warranty period. In these cases the costs for service that the purchaser has ordered
will be charged to the purchaser himself:
Inverter damage or malfunction which can be attributed to misoperation, inverter
modifications done by the purchaser, improper repair, or excessively high power supply
voltages.
Inverter damage or malfunction which were caused by the inverter falling down after its
purchase.
Inverter damage or malfunction which were caused by fire, earthquake, water damages,
lightning, pollution, or other natural disasters.
If service has been ordered by the purchaser at the inverter installation site, then all costs that
arise will have to be taken over by the purchaser.
Please always keep this manual at hand.
The warranty period for Hitachi inverters shall be under
normal inverter installation and handling conditions twelve
months from the date of production.
Warranty
14-1
Chapter 14 – Service and warranty