Samsung CLP-680 Series Service Manual
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Samsung CLP-680 Series Service Manual

Samsung CLP-680 Series Service Manual

Color laser printer
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SERVICE
Color Laser Printer
Refer to the service manual in the GSPN (see the rear cover) for more information.
Color Laser Printer
CLP-680 series
CLP-680ND / 680DW
(Ver 1.01)
MANUAL
1. Precautions
2. Product Specification and description
3. Disassembly and Reassembly
4. Alignment and Troubleshooting
5. System Diagram
6. Reference Information
Contents

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Summary of Contents for Samsung CLP-680 Series

  • Page 1 Color Laser Printer CLP-680 series CLP-680ND / 680DW (Ver 1.01) SERVICE MANUAL Color Laser Printer Contents 1. Precautions 2. Product Specification and description 3. Disassembly and Reassembly 4. Alignment and Troubleshooting 5. System Diagram 6. Reference Information Refer to the service manual in the GSPN (see the rear cover) for more information.

  • Page 2: Table Of Contents

    Hardware configuration ....................2 − 20 2.2.5.1. Main board ....................2 − 22 2.2.5.2. OPE Controller ..................... 2 − 24 2.2.5.3. Wireless LAN board ..................2 − 25 2.2.5.4. SMPS board ....................2 − 26 Copyright© 1995-2013 SAMSUNG. All rights reserved.
  • Page 3 3.4.10. Main Drive Unit......................3 − 15 3.4.11. DRIVE-T1 ......................... 3 − 16 3.4.12. Fuser Drive Unit ......................3 − 16 3.4.13. PH (Paper Handling) Drive Unit..................3 − 17 3.4.14. Exit Unit........................3 − 18 Copyright© 1995-2013 SAMSUNG. All rights reserved.
  • Page 4 Periodic Defective Image ....................4 − 11 4.1.6. Useful management tools ....................4 − 12 4.1.6.1. Using Samsung Easy Printer Manager (Windows and Macintosh only) ....4 − 12 4.1.6.2. Using Samsung Printer Status (Windows only) ........... 4 − 14 4.1.6.3.

  • Page 5: Precautions

    High voltages and lasers inside this product are dangerous. This product should only be serviced by a factory trained service technician. 2) Use only Samsung replacement parts. There are no user serviceable parts inside the product. Do not make any unauthorized changes or additions to the product as these could cause the product to malfunctions and create an electric shocks or fire hazards.

  • Page 6: Caution For Safety

    Take care not to cut or damage the power cable or plugs when moving the machine. 9) Use caution during thunder or lightning storms. Samsung recommends that this machine be disconnected from the power source when such weather conditions are expected. Do not touch the machine or the power cord if it is still connected to the wall socket in these weather conditions.

  • Page 7: Handling Precautions

    1.2.4. Assembly and Disassembly precautions 1) Replace parts carefully and always use Samsung parts. Take care to note the exact location of parts and also cable routing before dismantling any part of the machine. Ensure all parts and cables are replaced correctly. Please carry out the following procedures before dismantling the product or replacing any parts.

  • Page 8: Disregarding This Warning May Cause Bodily Injury

    5) Do not install the printer on a sloping or unstable surface. After installation, double check that the printer is stable. Copyright© 1995-2013 SAMSUNG. All rights reserved.

  • Page 9: Esd Precautions

    9) Minimize bodily motions when handling unpackaged replacement ESDs. Normal motions, such as the brushing together of clothing fabric and lifting one’s foot from a carpeted floor, can generate static electricity sufficient to damage an ESD. Copyright© 1995-2013 SAMSUNG. All rights reserved.

  • Page 10: Product Specification And Description

    10/100/1000 BaseTX network connector • 802.11b/g/n wireless LAN (CLP-680DW only) 6) Toner cartridge • Initial : 2K (K)/ 1.5K (CMY) • Sales: • Standard : 2K (K)/ 1.5K (CMY) • High Capacity : 6K (K)/ 3.5K (CMY) Copyright© 1995-2013 SAMSUNG. All rights reserved.

  • Page 11: Specifications

    PS : 136 Scalable Fonts Default Driver [WINDOW] [WINDOW] XP(32/64bit)/ 2003 XP(32/64bit)/ 2003 • • Driver Server(32/64bit)/ Server(32/64bit)/ Supporting OS Vista(32/64bit)/ 2008 Vista(32/64bit)/ 2008 Server(32/64bit)/ 7(32/64bit)/ Server(32/64bit)/ 7(32/64bit)/ 2008 Server R2 2008 Server R2 Copyright© 1995-2013 SAMSUNG. All rights reserved.
  • Page 12 IPP, UPnP(SSDP), Bonjour, Protocol Wired Network Telnet, WSD, SLP, SetIP, Telnet, WSD, SLP, SetIP, AirPrint, ThinPrint AirPrint, ThinPrint [Others] [Others] • HTTPs,IPPs, 802.1x • HTTPs,IPPs, 802.1x (EAP-MD5, EAP-MSCHAPv2, (EAP-MD5, EAP-MSCHAPv2, PEAP, TLS), IPSec PEAP, TLS), IPSec Copyright© 1995-2013 SAMSUNG. All rights reserved.
  • Page 13 Set IP, SWAS 5.0 & SWS 2.0, CounThru 2.5 SWAS Plug-In CounThru 2.5 SWAS Plug-In Network Management - Job Accounting, Driver Management - Job Accounting, Driver Management Plug-in, Device Map Plug-in Plug-in, Device Map Plug-in Copyright© 1995-2013 SAMSUNG. All rights reserved.

  • Page 14: Paper Handling

    Cardstock, Thicker Paper, Hole Cardstock, Thicker Paper, Hole Punched, Transparency, Pre-Printed, Punched, Transparency, Pre-Printed, Media type LetterHead, Recycled, Archive, Bond, LetterHead, Recycled, Archive, Bond, Label, Envelope, Cotton, Colored, Label, Envelope, Cotton, Colored, Glossy Glossy Copyright© 1995-2013 SAMSUNG. All rights reserved.
  • Page 15 Plain Paper, Thin Paper, Thick Paper, Plain Paper, Thin Paper, Thick Paper, Cardstock, Hole Punched, Pre-Printed, Cardstock, Hole Punched, Pre-Printed, LetterHead, Recycled, Archive, Bond, LetterHead, Recycled, Archive, Bond, Label, Cotton, Colored, Glossy Label, Cotton, Colored, Glossy Copyright© 1995-2013 SAMSUNG. All rights reserved.

  • Page 16: Reliability And Service

    Left & Right: 10 mm (0.4") • • from edge from edge 2.1.2.4. Reliability and Service Item CLP-680ND CLP-680DW Printing Volume (SET AMPV) 2,400 sheets / month 2,400 sheets / month Max. Monthly Duty 40,000 sheets 40,000 sheets Copyright© 1995-2013 SAMSUNG. All rights reserved.

  • Page 17: Environment

    Declared cartridge yield in accordance with ISO/IEC 19798. accordance with ISO/IEC 19798. Model CLT-W506 CLT-W506 Waste Toner Approx. 14,000 pages (Mono) Approx. 14,000 pages (Mono) Container Yield Approx. 3,500 pages (Color) Approx. 3,500 pages (Color) Copyright© 1995-2013 SAMSUNG. All rights reserved.

  • Page 18: Maintenance Parts

    100,000 pages 2.1.2.8. Option Support Item Model Name CLP-680ND CLP-680DW ML–MEM370 : 512 • Memory Option Cassette (SCF) CLP-S680A Wireless network Yes (Default) Hard Disk USB to Parallel Cable ML-PAR100 (IEEE 1284B Parallel connection) Copyright© 1995-2013 SAMSUNG. All rights reserved.

  • Page 19: Model Comparison Table

    453 x 420 x 312 mm (17.83 x 405 x 484 x 322 mm 16.77 x 10.39 inches) 16.54 x 12.28 inches) 2K / 1.5K Toner Cartridge 2.5K / 1.8K • 3.5K / 2.8K (K/CMY) • 6K / 3.5K Copyright© 1995-2013 SAMSUNG. All rights reserved. 2-10...

  • Page 20: System Overview

    Control board cover Toner cartridge handle USB memory port Intermediate Transfer Belt (ITB) Optional tray Paper width guides on a multipurpose tray Tray 1 Multi-purpose support tray Push-release of Multi-purpose tray Multi-purpose tray 2-11 Copyright© 1995-2013 SAMSUNG. All rights reserved.

  • Page 21: Rear View

    Network port 5V output port for IEEE 1284 parallel connector* NOTE * The optional IEEE 1284 parallel connector can be used by plugging in both the USB port and the 5V output port. Copyright© 1995-2013 SAMSUNG. All rights reserved. 2-12...

  • Page 22: Paper Path

    2. Product Specification and description 2.2.3. Paper Path The following diagram displays the path the paper follows during the printing process. 2-13 Copyright© 1995-2013 SAMSUNG. All rights reserved.

  • Page 23: System Layout

    SMPS, HVPS board, OPE board, PC interface. Exit Unit Fuser Unit Toner Cartridge T2 (Second transfer) roller ITB Unit Registration(Regi.) roller MP Unit Pick up roller Cassette Reverse roller SCF (Second Cassette Feeder) Copyright© 1995-2013 SAMSUNG. All rights reserved. 2-14...

  • Page 24: Feeding Section

    3) MP (Multi-Purpose) Tray The MP(multi-purpose) tray can hold special sizes and types of print material, such as postcards, note cards, and envelopes. It is useful for single page printing on letterhead or colored paper. 2-15 Copyright© 1995-2013 SAMSUNG. All rights reserved.

  • Page 25: Transfer Roller

    The transfer roller unit is assembled to the rear cover. The transfer roller delivers the toner of the OPC drum to the paper. 2.2.4.3. Drive Unit This machine has various drive units. Each drive unit controls the operation for fuser, toner cartridge, duplex, pick up, feeding by using motor and gear train. Copyright© 1995-2013 SAMSUNG. All rights reserved. 2-16...

  • Page 26: Fuser Unit

    5) Halogen Lamp • Voltage : 120 V (115 ± 5 %) / 220 V : 230 ± 5 % • Capacity : 850 Watt ± 25 W 2-17 Copyright© 1995-2013 SAMSUNG. All rights reserved.

  • Page 27: Lsu (Laser Scanner Unit)

    In other words, after the HSYNC signal is detected, the image data is sent to the LSU to adjust the left margin on paper. The one side of the polygon mirror is one line for scanning. Copyright© 1995-2013 SAMSUNG. All rights reserved. 2-18...

  • Page 28: Toner Cartridge

    OPC Cleaning : Collect the toner by using cleaning blade • Handling of wasted toner : Collect the wasted toner in the cleaning frame by using cleaning blade • Classifying device for toner cartridge: ID is classified by CRUM 2-19 Copyright© 1995-2013 SAMSUNG. All rights reserved.

  • Page 29: Hardware Configuration

    2. Product Specification and description 2.2.5. Hardware configuration The CLP-680 series Electrical Circuit System consists of the following: • Main board (System board) • OPE board • SMPS board • HVPS board • HUB board Diagram of the CLP-680 series Electrical Circuit CLP-68x series has a system board of integrated engine controller and video controller.
  • Page 30 2. Product Specification and description Circuit board locations The following diagrams show the locations of the printer circuit boards: 2-21 Copyright© 1995-2013 SAMSUNG. All rights reserved.

  • Page 31: Main Board

    DDR3 256MB is adopted for high speed data processing. Boot adopted the 128MB NAND Flash. USB is the embedded type and wired network supports 1000M full duplex. [Main board diagram] Copyright© 1995-2013 SAMSUNG. All rights reserved. 2-22...
  • Page 32 MP Emtpy, Cassette Open connector Fuser Fan connector ITB Joint connector Thermistor connector Fuser CONT. connector Exit Motor connector HUB I/F connector • Information Part Code ▪ JC92-02528A : CLP-680DW ▪ JC92-02528B : CLP-680ND 2-23 Copyright© 1995-2013 SAMSUNG. All rights reserved.

  • Page 33: Ope Controller

    The OPE controller is composed of an MICOM(STM8SP103K3MAZTR),STATUS LED, ECO LED, POWER LED, NAVIGAION LED, WPS LED(CLP-680DW only), 2LINE LCD, KEY The OPE controller communicates with main controller via UART. The power LED is controlled by the main board. [OPE controller diagram] [OPE controller image] Copyright© 1995-2013 SAMSUNG. All rights reserved. 2-24...

  • Page 34: Wireless Lan Board

    The Wireless LAN Module supports 802.11b/g/n. It communicates with video controller via USB. • Information Part Code : JC92–02510A PBA Name : PBA-WNPC • Connection Interface Connector to System board (JC39–01858A/ JC39–01803A/ JC39–01853A, HARNESS-WLAN) NOTE The HARNESS-WLAN differ from your machine depending on your model. 2-25 Copyright© 1995-2013 SAMSUNG. All rights reserved.

  • Page 35: Smps Board

    3) Input Current: 10.0A (110V) / 8.0A (220V) 4) Output Power: 161.5W DC 5V : 17.5W DC 24V : 144W • Information 110V 220V Part Code JC44-00222A JC44-00223A PBA Name SMPS V1 SMPS V2 • Connection AC_Inlet FUSER_AC Output OUTPUT_DC Copyright© 1995-2013 SAMSUNG. All rights reserved. 2-26...
  • Page 36 +24V Power Ground 24V2 +24V Power Ground 24V3 +24V Power Signal Connector (CON4) PIN ASSIGN PIN NO Description Ground 24V_ON_OFF 24V_ON_OFF Relay on Fuser Relay 24VS Photo Triac Bias Fuser On Fuser On 2-27 Copyright© 1995-2013 SAMSUNG. All rights reserved.

  • Page 37: Hvps Board

    Paper exit, Outbin full WTB interface Crum Y,M Crum C,K Ambient, Humidity Paper Regi Fuser Release Front cover open Switch Rear cover open Switch • Information Part Code : JC44–00216A PBA Name : HVPS Copyright© 1995-2013 SAMSUNG. All rights reserved. 2-28...

  • Page 38: Itb Eeprom Pba

    PBA Name : PBA-HUB • Connection HUB PBA to Main PBA connector HUB PBA to WLAN connector (CLP-680DW only) HUB PBA to 4.3 inch GUI connector (CLX-6260FW only) HUB PBA to USB Host connector 2-29 Copyright© 1995-2013 SAMSUNG. All rights reserved.

  • Page 39: Electrical Parts Location

    Main Board Fuser Cam detection Photo interrupter (Binfull sensor) Main Board Binfull detection Photo interrupter (Fuser Exit sensor) Main Board Fuser Exit detection Switch Rear Cover (Cover Rear Open sensor) HVPS Cover Open detection Copyright© 1995-2013 SAMSUNG. All rights reserved. 2-30...
  • Page 40 Humidi.-Temp Sensor Motor BLDC-BT6 PBA Waste Sensor Clutch-Electric Z41 Power Inlet SMPS Motor Step Fan Type-1 Main Board Clutch-Electric Z41 Motor Step Clutch-Electric Z41 Fan Type-5 Solenoid MP PBA Wireless Clutch-Electric Z41 Motor BLDC 2-31 Copyright© 1995-2013 SAMSUNG. All rights reserved.

  • Page 41: Engine F/W Control Algorithm

    AD converter. The voltage value for impressing to the transfer roller is decided by the changed value. Copyright© 1995-2013 SAMSUNG. All rights reserved. 2-32...

  • Page 42: Fusing

    Recovery: If the LReady or Hsync error happens, the paper is exited before the error code is initiated. The engine mode is changed to recovery mode and the engine informs the main system of the engine mode. And the engine checks the LSU error. If the error doesn’t happen, the printing job. 2-33 Copyright© 1995-2013 SAMSUNG. All rights reserved.

  • Page 43: Software Descriptions

    Host. 2) Kernel controls and manage the whole procedure including Control flow and Printing Job before transferring to Engine system. Copyright© 1995-2013 SAMSUNG. All rights reserved. 2-34...

  • Page 44: Data And Control Flow

    1) Network Interface Card is that relay the communication between Host and kernel using various network protocol. 2) Kernel is that manages the flow control of emulation procedure, receiving data from Host or Network card and printing with engine & rendering job. 2-35 Copyright© 1995-2013 SAMSUNG. All rights reserved.
  • Page 45 Kernel receives this data from Host, and then select emulation fit to data and start selected one. After emulation job end, Kernel sends the output bit-map data to Engine using Printer Video Controller (by clock type for LSU). • Engine print the received data to required paper with the sequential developing process. Copyright© 1995-2013 SAMSUNG. All rights reserved. 2-36...

  • Page 46: Disassembly And Reassembly

    3.1.1. Precautions when assembling and disassembling • Use only approved Samsung spare parts. Ensure that part number, product name, any voltage, current or temperature rating are correct. Failure to do so could result in damage to the machine, circuit overload, fire or electric shock.

  • Page 47: Releasing Plastic Latches

    Many of the parts are held in place with plastic latches. The latches break easily; release them carefully. To remove such parts, press the hook end of the latch away from the part to which it is latched. Copyright© 1995-2013 SAMSUNG. All rights reserved.

  • Page 48: Screws Used In The Printer

    6003-000301 DRIVE-MAIN SCREW-TAPTYPE;BH,+,S,M4,L6,ZPC(WHT),SWRCH18A 6009-001697 DRIVE-MAIN SCREW-SPECIAL;PH,+,M3,L4.4(3),NI PLT,SWRCH18A,MACH,2 BODY 6003-000269 DRIVE-FUSER SCREW-TAPTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,- 6003-000269 DRIVE-PH SCREW-TAPTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,- 6003-000282 FRAME-RETARD SCREW-TAPTYPE;BH,+,-,B,M3,L8,ZPC(BLK),SWRCH18A,- 6003-000196 COVER-FRONT SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 6003-000264 COVER-MP TRAY SCREW-TAPTYPE;PWH,+,-,B,M3,L6,ZPC(WHT),SWRCH18A,- 6003-000196 COVER-REAR SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 6003-000196 DUPLEX SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A GUIDE-LOWER Copyright© 1995-2013 SAMSUNG. All rights reserved.
  • Page 49 6003-000196 COVER-TOP SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 6003-000264 COVER-TOP SCREW-TAPTYPE;PWH,+,-,B,M3,L6,ZPC(WHT),SWRCH18A,- 6003-000196 MAINLINE SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 6003-000196 FRONT_INNER+ SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A RIGHT 6003-000196 PBA-WIRELESS SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 6003-000269 BRACKET- SCREW-TAPTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,- HOLDER_FDB 6003-000269 MAINLINE SCREW-TAPTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,- 6003-000269 HOLDER-USB SCREW-TAPTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,- _HOST 6003-000269 PBA-HUB SCREW-TAPTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,- Copyright© 1995-2013 SAMSUNG. All rights reserved.

  • Page 50: Replacing The Maintenance Parts

    3. Disassembly and Reassembly 3.3. Replacing the maintenance parts 3.3.1. Toner Cartridge 1. Open the front cover. 3. Remove the toner cartridges. 2. Hold the green handle and pull the guide-cartridge. Copyright© 1995-2013 SAMSUNG. All rights reserved.

  • Page 51: Waste Toner Container

    3. Disassembly and Reassembly 3.3.2. Waste Toner Container 1. Open the Waste Toner Container cover. Remove the Waste Toner Container while pulling the green lever to the direction of arrow. Copyright© 1995-2013 SAMSUNG. All rights reserved.

  • Page 52: Itb Unit

    1. Remove all toner cartridges. 4. Remove the harness cover after removing 1 screw. 2. Remove the guide-cartridge by releasing the right hook. 5. Unplug the connector. 3. Remove the cassette. 6. Open the rear cover. Copyright© 1995-2013 SAMSUNG. All rights reserved.
  • Page 53 8. Lift up the both sides of the ITB Unit slightly. 12. Remove the ITB Unit. 9. Remove 2 screws securing the left cover from the rear. Copyright© 1995-2013 SAMSUNG. All rights reserved.

  • Page 54: Fuser Unit

    3.3.5. Pick up_Forward_Reverse roller 1. Remove the cassette. Stand the machine to see the 3. Remove 2 screws. Pull and release the Pick-up/Forward bottom. roller Assy. 2. Release the Reverse roller Assy by pushing both hooks. Copyright© 1995-2013 SAMSUNG. All rights reserved.

  • Page 55: Replacing The Main Svc Parts

    Before service, remove all toner cartridges and guide-cartridge. 3.4.1. Left and Right cover 1. Open the rear cover. Remove 4 screws. 3. Release the left cover. 4. Release the right cover. 2. Open the front cover. Remove 4 screws. Copyright© 1995-2013 SAMSUNG. All rights reserved. 3-10...

  • Page 56: Top Cover

    1. Remove the right cover. (Refer to 3.4.1) 4. Open the front cover. Remove 2 screws. And lift up the top cover. 2. Unplug the OPE connector on the main board. 3. Open the rear cover. Remove 2 screws. 3-11 Copyright© 1995-2013 SAMSUNG. All rights reserved.

  • Page 57: Hvps Board

    2. Remove 10 screws. Unplug the connector. And release the HVPS board. 3.4.4. Outer Temperature Sensor 1. Remove the left cover. (Refer to 3.4.1) 2. Remove 1 screw. Unplug the connector. And remove the sensor. Copyright© 1995-2013 SAMSUNG. All rights reserved. 3-12...

  • Page 58: Main Board

    2. Unplug all connector. Remove 4 screws. And remove the main board. 3.4.6. SMPS Fan 1. Remove the right cover. (Refer to 3.4.1) 3. Remove the SMPS fan. 2. Unplug the fan connector. 3-13 Copyright© 1995-2013 SAMSUNG. All rights reserved.

  • Page 59: Smps Board

    And remove the SMPS board. 2. Remove the SMPS board cover after removing 3 screws. 3.4.8. LSU 1. Remove the top cover. (Refer to 3.4.2) 3. Unplug all connectors. And remove the LSU. 2. Remove 4 screws. Copyright© 1995-2013 SAMSUNG. All rights reserved. 3-14...

  • Page 60: Fuser Fan

    4. Remove 7 screws securing the main drive unit. 2. Remove the SMPS board. (Refer to 3.4.1) 3. Remove the main board bracket after removing 4 screws. 5. Release the main drive unit. 3-15 Copyright© 1995-2013 SAMSUNG. All rights reserved.

  • Page 61: Drive-T1

    3. Remove the main board bracket after removing 4 screws. 3.4.12. Fuser Drive Unit 1. Remove the right cover. 3. Remove the Fuser Drive Unit after removing 4 screws. 2. Remove the harness holder[A]. Copyright© 1995-2013 SAMSUNG. All rights reserved. 3-16...

  • Page 62: Ph (Paper Handling) Drive Unit

    7. Remove the PH drive unit after removing 4 screws. 4. Release the spring. Remove the poly-washer. And remove the duplex swing gear Assy [B]. 5. Remove the Inlet Assy[A] after removing 2 screws. 3-17 Copyright© 1995-2013 SAMSUNG. All rights reserved.

  • Page 63: Exit Unit

    3. Disassembly and Reassembly 3.4.14. Exit Unit 1. Remove the top cover. (Refer to 3.4.2) 2. Unplug the connector from the main board. 3. Remove the Exit Unit after removing 4 screws. Copyright© 1995-2013 SAMSUNG. All rights reserved. 3-18...

  • Page 64: Mp Pick-Up Unit

    1. Remove the right cover and left cover. (Refer to 3.4.1) 4. Remove 4 screws. 2. Remove the front cover. 5. Remove the MP Pick-Up unit after unplug the connector. 3. Remove the MP tray. 3-19 Copyright© 1995-2013 SAMSUNG. All rights reserved.

  • Page 65: Alignment And Troubleshooting

    Enters menu mode and scrolls through the available menus. Arrow Navigates available values by moving to the next or previous options. Confirms the selection on the screen. Back Sends you back to the upper menu level. Cancel Stops current operation. Copyright© 1995-2013 SAMSUNG. All rights reserved.
  • Page 66 Demo page Prints a demo page by pressing this button. Enters eco mode to reduce toner consumption and paper usage. Numeric keypad Use the keypad to enter numbers and characters. NOTE * CLP-680DW series only. Copyright© 1995-2013 SAMSUNG. All rights reserved.

  • Page 67: Understanding The Status Led

    Some LEDs may not be available depending on model or country. • To resolve the error, look at the error message and its instructions from the troubleshooting part. • You also can resolve the error with the guideline from the computers’s Samsung Printing Status window. Status Description Status The machine is off-line.

  • Page 68: Clearing Paper Jams

    To avoid tearing the paper, pull the jammed paper out slowly and gently. In tray 1 1) Take off the cassette. 3) Reinstall the cassette. 2) Remove the jammed paper by gently pulling it straight out. Copyright© 1995-2013 SAMSUNG. All rights reserved.
  • Page 69 2) Remove the jammed paper by gently pulling it straight out. out. 6) Close the rear cover. 3) Reinstall the optional cassette. If you do not see the paper in this area, stop and go to next step: Copyright© 1995-2013 SAMSUNG. All rights reserved.
  • Page 70 4) Remove the jammed paper by gently pulling it straight If you do not see the paper in this area, stop and go to out. next step: 2) Close the MP tray. 5) Reinstall the cassette. Copyright© 1995-2013 SAMSUNG. All rights reserved.
  • Page 71 The fuser area is hot. Take care when removing paper from the machine. 1) Remove the jammed paper by gently pulling it straight out. 4) Close the rear cover. 2) Open the rear cover. Copyright© 1995-2013 SAMSUNG. All rights reserved.
  • Page 72 4. Alignment and Troubleshooting In the duplex unit area 1) Open the rear cover. 3) Close the rear cover. 2) Remove the jammed paper by gently pulling it straight out. Copyright© 1995-2013 SAMSUNG. All rights reserved.

  • Page 73: Useful Menu Item For Service

    4 Normal You can set the altitude value from Device Settings in Samsung Easy Printer Manager program. • For Windows and Macintosh users, you set from Samsung Easy Printer Manager > Switch to advanced mode > Device Settings. NOTE •...
  • Page 74 If you have moved the machine, it is strongly recommended to operate this menu manually. Select the menu item. • Select “Menu > Image Mgr > Auto Color Reg.” on the OP Panel 4-10 Copyright© 1995-2013 SAMSUNG. All rights reserved.

  • Page 75: Periodic Defective Image

    White and Black Spots Developing Roller 37.7 mm White spot, Horizontal black band Supply Roller 35.5 mm Periodic Band by little difference of density Transfer Roller 25.1 mm Ghost, Damaged image by abnormal transfer Transfer roller Copyright© 1995-2013 SAMSUNG. All rights reserved. 4-11...

  • Page 76: Useful Management Tools

    • For Macintosh, Open the Applications folder > Samsung folder > Samsung Easy Printer Manager. The Samsung Easy Printer Manager interface is comprised of various basic sections as described in the table that follows: NOTE The screenshot may differ depending on operating system you are using.
  • Page 77 Job Accounting Provides querying of quota information of the specified job accounting user. This quota information can be created and applied to devices by job accounting software such as SyncThru™ or CounThru™ admin software. Copyright© 1995-2013 SAMSUNG. All rights reserved. 4-13...

  • Page 78: Using Samsung Printer Status (Windows Only)

    Check the operating system(s) that are compatible with your machine. Samsung Printer Status overview If an error occurs while operating, you can check the error from the Samsung Printer Status. Samsung Printer Status is installed automatically when you install the machine software.

  • Page 79: Using Syncthru Web Service (Sws)

    2) Log-in Admin Mode. (ID: admin, PW: sec00000) 3) Select pages to check the configuration and customize the settings. CAUTION Please, change SWS Default ID and Password for system security in case of your first connection. Copyright© 1995-2013 SAMSUNG. All rights reserved. 4-15...
  • Page 80 1) Click ‘Direct Print Configuration’ in the pop up windows when clicking ‘Direct Print’. 2) In the ‘Services’ Menu, check ‘Direct Print’. 1) Click ‘System Security’ in the ‘Security’ menu. 2) Select ‘Feature Management’ in the left frame. 3) In the ‘Services’ Menu, check ‘Direct Print’. 4-16 Copyright© 1995-2013 SAMSUNG. All rights reserved.

  • Page 81: Updating Firmware

    3) Please wait until green LED is ON.(About 1~2 minute) 4) Execute CLP680DW_V4.00.01.51.exe 5) Please wait until the machine is reboot. NOTE If the firmware version is V4.xx.01.49 and more higher, Please run a CLP680DW_V4.00.01.51.exe only. (Need NOT a UpgradeJig.exe) Copyright© 1995-2013 SAMSUNG. All rights reserved. 4-17...

  • Page 82: Update The Firmware By Using The Network

    Firmware file to update Upgrade Procedure 1) Open the Web-browser and input IP address of machine. Click “Login”. 2) Log-in Admin Mode. (ID: admin, PW: sec00000) 3) Select Maintenance menu and click “upgrade wizard” 4-18 Copyright© 1995-2013 SAMSUNG. All rights reserved.
  • Page 83 4) Select firmware file using “browser” button and press next button. 5) SyncThru will check verify firmware file and compare version and press next button. 6) Machine starts upgrading. SyncThru will return home page after upgrading is completed. Copyright© 1995-2013 SAMSUNG. All rights reserved. 4-19...

  • Page 84: Tech Mode (Diagnostic Mode)

    . All the values are returned to the default values, and all the information, which was set by the user, will be erased. NOTE Always perform a memory clear after replacing the main board. Otherwise, the system may not operate properly. • Toner Low Level 4-20 Copyright© 1995-2013 SAMSUNG. All rights reserved.
  • Page 85 0050-LD Power M 0060-LD Power C 0070-LD Power K • NVM Initialize : This menu resets all NVM value to the factory setting. • Test Routines : This menu performs test routines for the engine. Copyright© 1995-2013 SAMSUNG. All rights reserved. 4-21...
  • Page 86 0030-K MHV Bias 0031-Color MHV Bias 106-Developer 0000-Y Dev Bias 0010-M Dev Bias 0020-C Dev Bias 0030-K Dev Bias 0040-Black OPC Home Sensor 0050-Color OPC Home Sensor 0060-DR Nip Home Sensor 0070-Y Blade DC 4-22 Copyright© 1995-2013 SAMSUNG. All rights reserved.
  • Page 87 0020-Fuser Fan Rdy 0034-Fuser Mot Rdy 0040-Fuser Fan Run 0140-Fuser Home Sens 110-LSU 0000-LSU Motor 1 Rdy 0060-LSU Motor1 Run 0080-LD Power1 0090-LD Power2 0100-LD Power3 0110-LD Power4 111-Toner 0080-ID Sensor 0090-ID Sensor Chk Copyright© 1995-2013 SAMSUNG. All rights reserved. 4-23...

  • Page 88: Troubleshooting

    - Main PBA Red LED on / See the troubleshooting OPE LED Error message for error code Green OK? is displayed. Print (test page) Printing Refer to "Solution quality is of Image Problem" nomal? 4-24 Copyright© 1995-2013 SAMSUNG. All rights reserved.

  • Page 89: Basic Check List

    Refer to image quality problem section. 6) Check consumables (toner etc.). • Using the keys print the Test Pattern. › Expected life of various consumable parts, compare this with the figures printed and replace as required Copyright© 1995-2013 SAMSUNG. All rights reserved. 4-25...

  • Page 90: Error Code And Troubleshooting

    C2-4320 Error #C2-4320 Install C toner Page 4–34 C2-4410 Install Cyan toner cartridge Page 4–34 C2-4512 Not Compatible C toner cart. Page 4–35 C2-5110 Prepare Toner Page 4–33 C2-5120 Replace Toner Page 4–33 4-26 Copyright© 1995-2013 SAMSUNG. All rights reserved.
  • Page 91 Error #U1-2315 Turn off then on Page 4–47 U1-2320 Error #U1-2320Turn off then on Page 4–47 U1-2330 Error #U1-2330 Turn off then on Page 4–47 U1-2334 Error #U1-2334 Turn off then on Page 4–47 Copyright© 1995-2013 SAMSUNG. All rights reserved. 4-27...

  • Page 92: Error Code Error Message

    Error #U1-234H Turn off then on Page 4–47 U2-6122 Error #U2-6122 Turn off then on Page 4–47 U2-6142 Error #U2-6142 Turn off then on Page 4–48 U2-6143 Error #U2-6143 Turn off then on Page 4–48 4-28 Copyright© 1995-2013 SAMSUNG. All rights reserved.

  • Page 93: Error #A1-1210 Call For Service

    3) Check if there are any obstacles or paper around the fuser unit. 4) Check if the connection between main board and fuser motor are correct. 5) If the connection is OK, replace the fuser motor. 6) If the problem persists, replace the main board. Copyright© 1995-2013 SAMSUNG. All rights reserved. 4-29...

  • Page 94: Error #A1-2114 Call For Service

    3) Check if the connection between main board and 2 motors in the main drive unit are correct. 4) If the connection is OK, replace the motor in the main drive unit. 5) If the problem persists, replace the main drive unit. 4-30 Copyright© 1995-2013 SAMSUNG. All rights reserved.

  • Page 95: Error #A2-1210 Call For Service

    1) Turn the machine off then on. If the error persists, turn the machine off again. 2) Enter the tech mode. Check the temperature sensor output. 3) If the sensor is defective, replace it. 4) If the temperature sensor is OK, replace the main board. Copyright© 1995-2013 SAMSUNG. All rights reserved. 4-31...

  • Page 96: Error #A3-3311 Call For Service

    The value of the outer temperature sensor is out of normal area. ► Troubleshooting method 1) Check if the machine is installed in the proper area. 2) If the temperature sensor is defective, replace it. 4-32 Copyright© 1995-2013 SAMSUNG. All rights reserved.

  • Page 97: Prepare Toner

    The toner cartridge is at the end of its life. ► Troubleshooting method 1) If its life is at the end, turn the machine off and replace the toner cartridge with new one. Copyright© 1995-2013 SAMSUNG. All rights reserved. 4-33...

  • Page 98: Error #C2-2320 Install Y Toner

    And reinstall the toner cartridge. 3) If the problem persists, check that the CRUM contact area is contaminated. Clean it. 4) If the problem persists, replace the toner cartridge with new one. 4-34 Copyright© 1995-2013 SAMSUNG. All rights reserved.

  • Page 99: Not Compatible C Toner Cart

    Toner cartridge is not compatible. ► Troubleshooting method 1) Print the supply information report. Check information of the toner cartridge. 2) If the toner cartridge is not a Samsung genuine toner cartridge, replace with new one. ► Error Code C5-1110 C5-1120 ►...

  • Page 100: Not Compatible Transfer Belt

    The ITB unit is not compatible. ► Troubleshooting method 1) Print the supply information report. Check information of the ITB Unit. 2) If the toner cartridge is not a Samsung genuine ITB Unit, replace with new one. ► Error Code C5-1710 ►...

  • Page 101: Not Installed Waste Tank

    The pick up roller or reverse roller is at the end of its life. ► Troubleshooting method 1) Turn the machine off. 2) Replace the pick up roller Assy and reverse roller Assy from the tray2 Copyright© 1995-2013 SAMSUNG. All rights reserved. 4-37...

  • Page 102: Replace New Mp Pickup Roller

    1) Take off the cassette. If there is no paper on the tray2, load the paper. 2) If the problem persists, check the following. a) Check if the paper empty sensor is contaminated or defective. Replace it. 4-38 Copyright© 1995-2013 SAMSUNG. All rights reserved.

  • Page 103: Paper Jam In Tray 1

    Check if the actuator is assembled correctly. 3) Check the motor operation, gear in the PH drive unit. If there is any defective parts, replace it or PH drive unit. Copyright© 1995-2013 SAMSUNG. All rights reserved. 4-39...

  • Page 104: Paper Jamin Mp Tray

    1) Take off the cassette. If there is no paper on the tray, load the paper. 2) If the problem persists, check the following. a) Check if the paper empty sensor is contaminated or defective. Replace it. 4-40 Copyright© 1995-2013 SAMSUNG. All rights reserved.

  • Page 105: Paper Jam Inside Machine

    Check the motor operation, gear in the PH drive unit. If there is any defective parts, replace it or PH drive unit. d) Check the T1–DRIVE unit. If there is any defective parts, replace it or T1–DRIVE unit. Copyright© 1995-2013 SAMSUNG. All rights reserved. 4-41...

  • Page 106: Paper Jam In Exit Area

    Check if there is any obstacles or paper on the paper path. Remove it. b) Check if the fuser unit is assembled properly. If the fuser unit is defective, replace it. c) Check if the exit unit has any defective parts. Replace the exit unit. 4-42 Copyright© 1995-2013 SAMSUNG. All rights reserved.

  • Page 107: Output Bin Full Remove Paper

    The machine detected that the output tray has got full or the bin-full sensor is defective. ► Troubleshooting method 1) Remove the paper on the output tray. 2) Check if the Bin-full Sensor connector is connected properly. Reconnect it. 3) If the sensor is defective, replace it. Copyright© 1995-2013 SAMSUNG. All rights reserved. 4-43...

  • Page 108: Error #S2-1210 Call For Service

    ► Troubleshooting method 1) Check if the front cover is closed perfectly. 2) If the error persists, check that the cover-open sensor is working normally. If it is defective, replace the HVPS board. 4-44 Copyright© 1995-2013 SAMSUNG. All rights reserved.

  • Page 109: Error #S5-3110 Call For Service

    Network Problem: IP Conflict 802.1x Network Error ► Symptom IP address conflicts with that of other system. ► Troubleshooting method 1) Change the machine’s IP address. 2) Check the setting-up for 802.1x confirmation server. Copyright© 1995-2013 SAMSUNG. All rights reserved. 4-45...

  • Page 110: Error #U1-2115 Turn Off Then

    3) Remove the side cover. Check if the fuser motor is working normally. 4) Check if the swing-gear is in the position below when the cam works. If not, replace the fuser drive unit. 4-46 Copyright© 1995-2013 SAMSUNG. All rights reserved.

  • Page 111: Error #U1-2132 Turn Off Then

    Check if the fuser connector is connected properly. b) Check if the halogen lamp voltage is normal. c) Check if the thermistor is contaminated or twisted. 5) If the problem persists, replace the main board or SMPS board. Copyright© 1995-2013 SAMSUNG. All rights reserved. 4-47...
  • Page 112 2) If it is OK, check that the LSU harness on LSU board is connected properly. 3) Check if the LSU harness is defective. 4) If the problem persists, replace the LSU. 5) If the problem persists after replacing LSU, replace the main board. 4-48 Copyright© 1995-2013 SAMSUNG. All rights reserved.

  • Page 113: Image Quality Problems

    Check if there are scratches on the circumference of the Replace the toner cartridge and test again. developing roller. Check if paper transfer belt is damaged or contaminated. Replace the ITB unit and test again. Copyright© 1995-2013 SAMSUNG. All rights reserved. 4-49...
  • Page 114 Check the connecting state between the Main PBA and HVPS. Reconnect the harness. Poor contact between toner cartridge and set contacts. Clean the contacts as necessary. Replace any deformed or damaged contacts. HVPS is defective. Replace the HVPS. 4-50 Copyright© 1995-2013 SAMSUNG. All rights reserved.
  • Page 115 Solution The life of the Toner Cartridge has expired. Replace the toner cartridge. The pressure force in the left and right springs of the ITB Replace the ITB Unit unit is not even. Copyright© 1995-2013 SAMSUNG. All rights reserved. 4-51...
  • Page 116 • Description : Toner is not properly fixed on paper. Cause and Check Point Solution The media doesn’t meet specification Use the proper media in specifications. Fuser is defective Replace the fuser unit. 4-52 Copyright© 1995-2013 SAMSUNG. All rights reserved.

  • Page 117: Other Errors

    Description : When system power is turned on, LED and LCD on the operator panel do not come on. Check and cause Solution The connection between main board and OPE board is bad. Reconnect or replace the harness. HVPS/SMPS output is abnormal. Replace the HVPS/SMPS board. Copyright© 1995-2013 SAMSUNG. All rights reserved. 4-53...

  • Page 118: System Diagram

    5. System Diagram 5. System Diagram 5.1. Block Diagram Copyright© 1995-2013 SAMSUNG. All rights reserved.

  • Page 119: Connection Diagram

    Th e rm is to r FUS ER La m p S e n s o r Th e rm o s ta t S e n s o r S e n s o r Copyright© 1995-2013 SAMSUNG. All rights reserved.

  • Page 120: Reference Information

    M2 short). Tweezers Spring Hook Standard : For general home use, small type. Standard : For general use Cotton Swab Software (Driver) installation CD ROM Standard : For general home use, for medical service. Copyright© 1995-2013 SAMSUNG. All rights reserved.

  • Page 121: Glossary

    IP addresses to client hosts. Dual Inline Memory Module (DIMM), a small circuit board that holds memory. DIMM stores all DIMM the data within the machine like printing data, received fax data. Copyright© 1995-2013 SAMSUNG. All rights reserved.
  • Page 122 Hard Disk Drive (HDD), commonly referred to as a hard drive or hard disk, is a non-volatile storage device which stores digitally-encoded data on rapidly rotating platters with magnetic surfaces. Copyright© 1995-2013 SAMSUNG. All rights reserved.
  • Page 123 As most faxes consist mostly of white space, this minimizes the transmission time of most faxes. Modified Modified READ (MMR) is a compression method recommended by ITU-T T.6. Copyright© 1995-2013 SAMSUNG. All rights reserved.
  • Page 124 Resolution resolution. Server Message Block (SMB) is a network protocol mainly applied to share files, printers, serial ports, and miscellaneous communications between nodes on a network. It also provides an authenticated Interprocess communication mechanism. Copyright© 1995-2013 SAMSUNG. All rights reserved.
  • Page 125 (WAP) and any wireless laptop or WPA-PSK desktop devices. WPA-PSK generates a unique key for each session between a wireless client and the associated WAP for more advanced security. Copyright© 1995-2013 SAMSUNG. All rights reserved.
  • Page 126 XML Paper Specification (XPS) is a specification for a Page Description Language (PDL) and a new document format, which has benefits for portable document and electronic document, developed by Microsoft. It is an XML-based specification, based on a new print path and a vector-based device-independent document format. Copyright© 1995-2013 SAMSUNG. All rights reserved.

  • Page 127: Document Revision List

    6. Reference Information 6.3. Document Revision List Version Date Page Description 1.00 04/May/2012 Release 1.01 14/Aug/2014 P.6–8 Add Document Revision List. Copyright© 1995-2013 SAMSUNG. All rights reserved.
  • Page 128 E.Asia, W.Asia, https://gspn2.samsungcsportal.com China, Japan N.America, S.America https://gspn3.samsungcsportal.com This Service Manual is a property of Samsung Electronics Co.,Ltd. © 2013 Samsung Electronics Co.,Ltd. Any unauthorized use of Manual can be punished under All rights reserved. applicable International and/or domestic law.

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