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Poor cleaning results
Problem
The dishes are not
clean.
Smearing appears on
glassware and cutlery.
There is a bluish sheen
on the surface of glass-
ware; film can be wiped
off.
Frequently asked questions
Possible cause and solution
The dishes were not loaded correctly.
See notes in "Loading the dishwasher".
The program was not suitable for the requirements.
Select a more suitable program (see "Program
guide").
Not enough detergent was dispensed.
Increase the dosage.
The detergent used is not suitable for the type of soil-
ing present.
Switch to another detergent.
Items are blocking the path of the spray arms.
Rearrange the items so that the spray arms can ro-
tate freely.
The filter system in the base of the wash chamber is
not clean or is not correctly fitted.
This may cause the spray arm jets to become
blocked.
Clean and/or fit the filter combination correctly.
Clean the spray arm jets, if necessary (see "Clean-
ing and care – Cleaning the spray arms").
The non-return valve is open and blocked. Dirty wa-
ter has flowed back into the wash chamber.
Clean the drain pump and the non-return valve
(see "Frequently asked questions").
The rinse aid dosage is set too high.
Reduce the dosage (see "Settings menu - Rinse
aid").
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