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Savin 3705 Operator's Manual

Savin 3705: user guide
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Savin OM3805&9870(Schmidt1CD).fm Page 1 Monday, May 29, 2000 9:13 PM
OPERATOR'S MANUAL
3705/9870
Read this manual carefully before you use this product and keep it handy for future reference.
For safety, please follow the instructions in this manual.

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  • Page 1 Savin OM3805&9870(Schmidt1CD).fm Page 1 Monday, May 29, 2000 9:13 PM OPERATOR'S MANUAL 3705/9870 Read this manual carefully before you use this product and keep it handy for future reference. For safety, please follow the instructions in this manual.
  • Page 2 Savin OM3805&9870(Schmidt1CD).fm Page 2 Monday, May 29, 2000 9:13 PM SUPPLIES CAUTION : Savin shall not be responsible for any damage or expense that may result from the use of parts other than recommended parts. SAVIN CORPORATION Type for Savin 3705/9870 Part No.
  • Page 3 Optional Equipment HANDSET TYPE 100(Telephone Handset) This permits voice communication (over the PSTN). FAX EXPANSION CARD TYPE 20 A 2-Mbyte memory card can be added.
  • Page 4 7. If you cannot correct the problem, please contact the SAVIN CORPORATION at 1-203-967- 5000 for repair and warranty information. If it is causing harm to the telephone network, the tel- ephone company may request you to disconnect the equipment from the network until the prob- lem is resolved.
  • Page 6 Notice R CAUTION: Use of controls, adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure. Shielded interconnect cables must be employed with this equipment to ensure compliance with the pertinent RF emission limits governing this device. Although this equipment can use either loop disconnect or DTMF signalling, only the performance of the DTMF signalling is subject to regulatory require- ments for correct operation.

  • Page 7: Energy Star Program

    ENERGY STAR Program The ENERGY STAR Guidelines intend to establish an international energy-saving sys- tem for developing and introducing energy-efficient office equipment to deal with en- vironmental issues, such as global warming. When a product meets the ENERGY STAR Guidelines for energy efficiency, the Part- ner shall place the ENERGY STAR logo onto the machine model.

  • Page 8: Energy Saving Modes

    Energy Saving Modes Energy Saving mode enables you to avoid using unnecessary power and econo- mize on electricity. Although we recommend you use this mode from the view- point of environmental consciousness, you can also turn it off. When you install this machines for the first time, Energy Saving mode is turned on by default.
  • Page 9 To exit Energy Saving mode: • In Energy Saving Standby mode, press the Energy Saver key. • In FAX Standby mode, press any key. • Set a document. • Pick up the optional handset or the external telephone handset. Note When you load paper in Energy Saving mode, no error will be displayed even if the cassette is not pushed right in.
  • Page 10 Note to users in the United States of America -Notice: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential in- stallation.

  • Page 11: Table Of Contents

    TABLE OF CONTENTS 1. Safety Important Safety Instructions... 1 When to Call Your Service Representative ... 3 Power And Grounding ... 4 Power Supply ... 4 Grounding ... 4 Other Important Informations... 5 General ... 5 Cold Weather Power-up... 5 Thunderstorms ...
  • Page 12 Storing & Editing Fax Numbers (Functions 31 & 32) ... 27 Storing, Editing & Erasing Quick Dial Numbers (Function31) ... 27 Storing, Editing & Erasing Speed Dial Numbers (Function 32) ... 28 Storing & Editing A Group Of Fax Numbers (Function 33) ... 30 Erasing Groups ...
  • Page 13 Entering A List Of Senders To Treat Differently (Function 81) ... 56 Programming the list of senders (Special Senders)... 56 Editing the RTI/CSI for the special terminals ... 57 Erasing the special terminal ... 58 Forwarding ... 59 Programming the forwarding feature... 59 Editing the forwarding feature ...
  • Page 14 Changing The Paper Size In The Paper Cassette... 88 Changing The Paper Size Setting ... 93 6. Troubleshooting If An Indicator Lights Up On The Operation Panel... 95 Other Possible Problems... 96 You Want To Remove The Document In The Feeder... 96 Clearing a Document Jam ...
  • Page 15 Specifications ... 131 Base Machine ... 131 8. Installation Before Installation ... 133 Machine Environment ... 134 Location... 134 Installing The Optional Memory Card... 135 Installing The Optional Handset... 136 Connecting The Machine ... 137 Connecting Up To The Telephone Line... 138 Connecting The Power And Switching On...

  • Page 16: Safety

    Important Safety Instructions All Safety messages in the main text of this manual are labeled WARN- ING or CAUTION. These mean the following: WARNING: Important information to alert you to a situation that might cause serious injury and damage to your property if instructions are not followed properly.
  • Page 17 Safety Do not allow anything to rest on the power cord. Do not locate this product where persons will walk on the cord. If an extension cord is used with this product, make sure that the to- tal of the ampere ratings on the products plugged into the exten- sion cord does not exceed the ex- tension cord ampere rating.

  • Page 18: When To Call Your Service Representative

    When to Call Your Service Representative WARNING: Do not attempt any maintenance or troubleshooting other than that mentioned in this manual. This machine contains a laser beam generator and direct exposure to laser beams can cause permanent eye dam- age. Unplug this product from the wall outlet and refer servicing to qualified service personnel under the follow-...

  • Page 19: Power And Grounding

    Safety Power And Grounding Power Supply Power requirements: 115 V, 60 Hz Insert the power plug securely into the wall socket. Make sure that the wall outlet is near the machine and readily ac- cessible. Do not connect other equipment to the same socket.

  • Page 20: Other Important Informations

    Other Important Informations General Since some parts of the machine are supplied with high voltage, make sure that you do not attempt any repairs or attempt to access any part of the machine except those described in this manual. Do not make modifications or re- placements other than those men- tioned in this manual.

  • Page 21: Copy Paper

    Safety Copy Paper • 16 to 24lb. copy paper is recom- mended. • Do not use damp paper, or copies will be defective. • Do not touch copy paper if your fingers are wet or oily; fingerprints may appear on the copy. •...

  • Page 22: Machine Layout

    Part Names Paper cassette The paper cassette holds copy paper. Print delivery tray Copies and incoming faxes are delivered here. Document delivery tray Scanned documents are stacked on the Document delivery Tray. Main switch The main switch turns your machine on and off. 2.
  • Page 23 Machine Layout Operation panel Key panel for operating the machine. Document guide Match the document guide to the size of your original documents. Document table Document table holds up to 30 sheets which are fed one at a time. Place your original documents here.

  • Page 24: Operation Panel

    Operation Panel Add Paper indicator Lights when a cassette is empty. Add Toner indicator Blinks when toner is about to run out and lights continuously when toner has run out. Check Display indicator The Check Display Indicator lights to tell you to read the display.
  • Page 25 Machine Layout {Energy Saver} key Hold a few seconds this to start or end the energy saver mode. {Copy} key Press this to copy the document now in the feeder. {Reception Mode} key Press this to select the reception mode (Tel, Auto, or Fax).

  • Page 26: Faxing

    Recommended Types Of Document Before you send your document, make sure that it meets the following require- ments. Important Documents that do not meet these requirements can cause your machine to jam or may cause some components of the machine to become damaged or dirty.

  • Page 27: Page Condition

    Faxing Page Condition Do not place damaged pages in the automatic document feeder. • If your pages are curled or dog eared, flatten them. • If your pages are stuck together, shuffle the stack. • If your pages are folded, torn, or patched together, make copies. •...

  • Page 28: Memory Transmission And Immediate Transmission

    Memory Transmission And Immediate Transmission There are two ways to send a fax mes- sage. • Immediate Transmission • Memory Transmission Memory Transmission (Memory Indicator Lit) Memory Transmission is convenient because: • Fax messages can be scanned much more quickly (you can take your document away from the fax ma chine without w aiting too long).
  • Page 29 Faxing Please set your document straight in the feeder. If you set more than 15 sheets, make sure the ends of your document are not skewed. The display will look like this: TRANSMIT DIAL FAX NUMBER If the memory indicator is not lit, press the {Memory} key.

  • Page 30: Immediate Transmission

    Press the {Yes} key to enter an- other number. TRANSMIT DIAL/START DIAL NEXT FAX NUMBER Note Repeat steps F and G until all destinations are entered. If you have only one destina- tion, press the {Start} key. The machine stores your mes- sage and dials the first number (or, if you selected Send Later, it will return to standby mode and...

  • Page 31: Dialing With The Telephone Directory

    Faxing Make sure that the machine is in standby mode. The display should look like this: READY 100% 10:00AM SET DOC. OR DIAL NO. Note The memory indicator should go out. If the memory indicator is lit, press the {Memory} key. Place the entire document face down into the feeder.
  • Page 32 If the label you want does not ap- pear, scroll through the labels us- ing with W and V until you find it. TEL DIR. b12 XYZ CO.NEW YORK Press {Yes} to dial the number you want. Either : • Dial more numbers. •...

  • Page 33: Receiving Telephone Calls & Fax Messages (Faxes/Phone Calls)

    Faxing Receiving Telephone Calls & Fax Messages (Faxes/Phone Calls) The machine can treat incoming fax messages and telephone calls in three ways. Auto mode Use this mode if your line is shared by a fax machine and telephone. When a call comes in, the machine will ring a number of times to give you the chance to pick up the handset.

  • Page 34: Setting The Auto Ring Time

    Listen to the other end. If you hear a voice A Continue your conversation as you would normally. If you hear a fax tone A Remove any documents from the feeder, press the {Start} key then replace the handset. The machine will start receiv- ing.

  • Page 35: Printing Received Messages That Have Been Stored (Substitute Reception)

    Faxing Printing Received Messages That Have Been Stored (Substitute Reception) If the Receive File indicator is lit, a message was stored in memory using substitute reception. This could be be- cause the machine ran out of paper or toner, or because the Power Saver has turned off the print engine.

  • Page 36: Faxing A Page With Very Fine Detail

    Faxing A Page With Very Fine Detail So that text, diagrams and images stand out clearly in your document, the machine automatically detects the image density (contrast) and makes a compensation. However, if you need to send a docu- ment which requires optimum clari- ty, select the re solution settin g appropriate to your needs.

  • Page 37: Optional Features For Transmission

    Faxing Optional Features For Transmission Sending At A Specific Time (Send Later) This feature is called Send Later. Using this feature, you can delay transmission of your fax message un- til a specified time. This allows you to take advantage of off-peak telephone line charges without having to be by the machine at the time.

  • Page 38: Printing The Page Number

    Printing The Page Number (Page Count) This feature is called Page Count. When your fax message is printed at the other end, page numbers will be printed on the top of each page. Using the Page Count feature, you can select the batch-numbering page numbers.

  • Page 39: Personal Codes

    Faxing Press the {Yes} key. SET OPTION Press W or V until the displayed setting is correct. SET OPTION iOFF Press the {Yes} key when you have finished. Personal Codes Personal Codes do the following. • They allow you to keep track of machine usage.

  • Page 40: Redialing

    Redialing If a message was not transmitted suc- cessfully, that does not mean that you have to enter the telephone number again. In many cases, the machine will redial the destination automati- cally. Or, with the AI Redial key, you can redial with just a few keystrokes.
  • Page 41 Faxing If you dial another party A Select another number. (Broad- casting) If you dial no more party A Press the {Start} key to start the transmission.

  • Page 42: Storing & Editing Fax Numbers (Functions 31 & 32)

    Storing & Editing Fax Numbers (Functions 31 & 32) You can store numbers that you often use in the machine's memory. A stored number will remain in memo- ry even if the power is cut. You can store numbers in two ways. Quick Dials The number is assigned to its own key.

  • Page 43: Storing, Editing & Erasing Speed Dial Numbers (Function 32)

    Faxing Enter or edit the label using the Quick Dial keys and the ten key pad. See P.128 “Entering Charac- ters” NEW YORK OFFICEkkkkk Press {Yes} key. LABEL SET ON Press W or V a to select whether the label for this Quick Dial will be printed on top of messages that you send to this destination.
  • Page 44 Enter or edit the label using the Quick Dial keys. ABC Y/N NEW YORK OFFICEkkkkk Press {Yes} key. LABEL SET ON iOFF Press a W or V to select whether the label for this Speed Dial will be printed on top of messages that you send to this destination.

  • Page 45: Storing & Editing A Group Of Fax Numbers (Function 33)

    Faxing Storing & Editing A Group Of Fax Numbers (Function 33) Groups If you regularly broadcast messag- es to the same set of destinations, you can combine these numbers into a group. Then just select the group and each number will be di- alled in sequence automatically.

  • Page 46: Erasing Groups

    Enter or edit the name then press the {Yes} key. How to enter characters, see P.128 “Entering Characters” GROUP 1 KPAD/N kkkkkkkkkkkkkkkkkkkk Enter a fax number. Note Enter one in one of these ways. • Press a Quick Dial key. •...

  • Page 47: Programming The Group Key

    Faxing Programming The Group Key You can program the 5 groups. How- ever, if there is no room in Quick Dial keys, this group key is helpful. You have to program the 30 of the Quick Dial key as the group key. How to transmit using the group key, see P.13 “Memory Transmission (Memory Indi- cator Lit)”...

  • Page 48: Dial Options

    Dial Options The Dial Options provide access to various F-code features which are de- signed to allow confidential transmis- sion and polling reception between different makers' fax machines. Use them if the other party's fax machine is of a different make and supports the F-code features.
  • Page 49 Faxing Enter the SEP code on the ten key pad then press the {Yes} key. SID? (I) Do one of the following: • If you wish to set the SID code, press the {Yes} key. TRANSMIT 2345S9999P1234IkkkkW • To skip SID, press the {No} key then go to step H .

  • Page 50: Chain Dialing

    Chain Dialing This feature allows you to compose a telephone number from various parts, some of which may be stored as Quick Dial Keys or Speed Dial Codes, and some of which may be input at the ten key pad. You can program commonly used area or country codes into Speed Dial Codes or Quick Dial Keys.

  • Page 51: Erasing A Stored Message Before It Is Sent (Functions 21 & 22)

    Faxing Erasing A Stored Message Before It Is Sent (Functions 21 & 22) Every time you store a fax message in your machine's memory, a new file is created. A file is also created for stor- ing instructions to pick up a fax mes- sage left elsewhere (polling, see P.73 “Calling To Request A Message (Poll- ing)”...

  • Page 52: Printing A Stored Message (Function 51)

    Printing A Stored Message (Function 51) If you need to see the contents of any files, use this feature. Press the {Function} {5} {1} and the {Yes} key. FILE NO.kkk KPAD/hi PRINT LISTh/SEARCHi Press V to scroll through the mes- sages.

  • Page 53: Confidential Reception

    Faxing Confidential Reception Storing & Editing the Confidential ID Programming the Confidential ID This can be any four-digit code except '0000'. You must enter it to print any messages that have been sent to your machine using Confidential Trans- mission. Press {Function} {6} then enter the access code {2} {2} {2} {2}.

  • Page 54: Printing Messages Received Into Memory (Function 52)

    Printing messages Received into Memory (Function 52) If someone sends you a message us- ing the Confidential Transmission feature, instead of printing it out im- mediately, the machine stores it in memory. The Receive File indicator on the operation panel blinks to in- form you when a confidential mes- sage has come in.

  • Page 55: Sending A Fax Using The Handset

    Faxing Sending A Fax Using The Handset You can send a fax message using the handset. (Optional handset or exter- nal telephone is required.) Set the document then pick up the handset. Dial the other party. If you hear a voice A Speak to the other party.

  • Page 56: Answering The Telephone

    Answering The Telephone This feature is available when you connect the optional handset or exter- nal telephone. Note If the telephone rings just once, a fax is coming in. Do not pick up the handset. If the telephone rings continuously Pick up the handset and speak to the other party.

  • Page 57: Phoning And Faxing On The Same Call

    Faxing Phoning And Faxing On The Same Call To talk before sending a fax Pick up the handset. Dial. Note Do not press the {Start} key. If you hear a voice speak as a nor- mal telephone conversation. If you hear a high-pitched tone instead of a voice A Place your fax message in the feeder, then press the {Start}...

  • Page 58: Other Features

    Verifying Communications, Errors, Counters, Etc. You can obtain reports from your ma- chine either by having your machine print them out automatically, or by printing them out yourself. Automatically printed reports Unless otherwise indicated, the auto- matic printing of these reports can be turned on or off by changing the bit of the user parameters (see P.120 “User Parameters”...

  • Page 59: Report Formats

    Other Features Error Report (Turned on/off by a Serv- ice Technician) This report is printed after each unsuccessful communication. The communication failure report is printed after a job has been com- pleted. And at the end, it prints a communication failure or trans- mission result report.

  • Page 60: Counters (Function 94)

    Counters (function 94) These counters will help you if you wish to keep a regular check on how many pages your machine has sent, received, and copied. The machine has the following counters: TX Counter: The number of pages that your ma- chine has sent (transmitted) RX Counter: The number of pages that your ma-...

  • Page 61: Programming Keystrokes

    Other Features Programming Keystrokes If you regularly transmit to a particu- lar destination or set of destinations using the same features, you can save a lot of repetitive the ten key pad op- eration by storing the features and destinations in a Keystroke Program. Keystroke Programs are stored as Quick Dial Keys.

  • Page 62: Labeling A Program

    Labeling a program If you store a label for your keystroke programs, the label will appear on the display when you use the program. Press the {Function} {3} {4} and the {Yes} key. QUICK/hi PRINT LISTh/SEARCHi Note If you press W and the {Start} key, a Program List will be printed.

  • Page 63: Erasing A Program / Changing The Program Label

    Other Features Reference Picking Up Messages Stored Elsewhere (Polling Reception ) : see P.73 “Calling To Request A Message (Polling)” . Erasing a program / Changing the program Label When you wish to delete a keystroke program, do the following. Press the {Function} {3} {4} and the {Yes} key.

  • Page 64: Programming The Personal Codes

    Programming the personal codes The main advantage of Personal Codes is that they allow you to track machine usage You can still use Per- sonal Codes to personalize your fax messages, by using the Label Inser- tion feature. Each user can be given a Personal Code.

  • Page 65: Storing A Personal Code

    Other Features Storing a personal code Press the {Function} {6} then enter the access code {2} {2} {2} {2}. Then press {7} {2} and the {Yes} key. SETTING? PRINT LISTh/SEARCHi Note If you press W and the {Start} key, a Personal Code List will be printed.
  • Page 66 If you want to program the Confidential ID for this user A Press the {Yes} key. B Input a Confidential ID for the personal code used by this us- C Press the {Yes} key. To enter another code A Go to step C. Press the {Function} key to finish.

  • Page 67: Editing Or Erasing A Personal Code

    Other Features Editing or erasing a personal code Press the {Function} {6} then enter the access code {2} {2} {2} {2}. Then press {7} {2} and the {Yes} key. SETTING? PRINT LISTh/SEARCHi Scroll the personal code using V. PERSONAL CHANGE? Y/N 5474 Press the {Yes} key.

  • Page 68: Tonal Signals

    Tonal Signals On this model the {*} key on the ten key pad is used as the Tone key. Some organizations offer you a spe- cial service by telephone, which you can access by transmitting Touch tone or DTMF tones. If your phone service provides only pulse dialing, or if you are calling over a digital network, the ability to generate Tonal Signals will...

  • Page 69: Rejecting Messages From Senders Who Don't Identify Themselves

    Other Features Rejecting messages from senders who don't identify themselves Your fax machine can reject incoming messages lacking an identifier signal. Follow the user parameter procedure on to enter these settings. Switch 05, bit 1 • 0: Accept such messages •...

  • Page 70: Rejecting Or Accepting Messages From Specified Senders (Authorized Reception)

    Rejecting or accepting messages from specified senders (Authorized Reception) Rejecting or accepting messages from specified senders (Authorized Reception) This feature is called Authorized Re- ception. It helps you reject junk fax mail. It lets you specify which terminals you wish to receive fax messages from;...

  • Page 71: Entering A List Of Senders To Treat Differently (Function 81)

    Other Features Entering A List Of Senders To Treat Differently (Function 81) You can enter a list of up to 30 identi- fications (RTI, CSI and Wild Cards) for senders you wish to treat differ- ently. For instance, for each identifi- c a tion in th e lis t, you h ave th e following options.

  • Page 72: Editing The Rti/Csi For The Special Terminals

    Either: To program another special terminal A Go to step C. To finish A The {Function} key. -Hints for programming the special senders You must specify the sender's identi- fication code (their CSI or RTI, see P.140 “Initial Settings & Adjustments”) which could be a little different from their phone number.

  • Page 73: Erasing The Special Terminal

    Other Features Either: To edit another special terminal A Go to step B. To finish A The {Function} key. Erasing the special terminal Press the {Function} {6} then enter the access code {2} {2} {2} {2}. Then press {8} {1} and the {Yes} key.

  • Page 74: Forwarding

    Forwarding Using this feature, you can send fax messages coming in from certain lo- cations on to another fax machine. The terminals that receive your for- warded messages are called “for- warding terminals”. If other fax machines in your organi- zation have this feature, you can use Forwarding to set up distribution chains for incoming fax messages.
  • Page 75 Other Features Store a forwarding station number. FORWARD 2125551234kkkkkkkkkk Note Example: {2} {1} {2} {5} {5} {5} {1} {2} {3} {4} If your machine is behind a PBX, add the access code before the number, unless this for- warding station is an extension connected to the same PBX as your machine.

  • Page 76: Editing The Forwarding Feature

    Editing the forwarding feature Press the {Function} {6} then enter the access code {2} {2} {2} {2}. Then press {8} {2} and the {Yes} key. SETTING? PRINT LISTh/SEARCHi Press V until the forwarding sta- tion number you wish to edit ap- pears.

  • Page 77: Switching Forwarding On / Off (Function 62)

    Other Features If you edit the RTI/CSI A Edit the RTI/CSI. RTI/CSI STORE AS WILD CARD? B Press the {Yes} key. Then go to step F . If you delete the RTI/CSI A Press the {No} key. Important If you delete all the RTIs and CSIs for a forwarding station, you must also delete the for- warding station (see step B ).

  • Page 78: Selecting Which Messages To Forward

    Selecting which messages to forward To choose which messages are for- warded, adjust bit 7 of switch 8 with the User Parameters. Two settings are available. • Forward all incoming messages from specified senders (bit 7=0). • Forward all incoming messages except those from specified send- ers (bit 7=1).

  • Page 79: Wild Cards

    Other Features Wild Cards This feature greatly enhances the ef- fectiveness of the following features: • Authorized Reception • Forwarding In each of these features, you have to store the RTI or CSI of various termi- nals that you normally receive fax messages from.

  • Page 80: Receiving Options

    Receiving Options As receiving options, the Reverse Or- der Printing is available. Reverse Order Printing Normally, the machine prints the pages of received messages in the or- der that they were received uncollat- However, with Reverse Order Print- ing, the machine will collate the se- quence by printing the message from the last page first collated.

  • Page 81: Reports You Can Printout Yourself

    Other Features Reports You Can Printout Yourself You can print these reports at any time by following the steps below. Journal (Function 41) In addition to the automatic output of this report, which we've described earlier, you can print the Journal at any time.

  • Page 82: Program List ( Function 44 )

    C Press the {Yes} and {Start} keys. To print the Group list A Press the {No} key. SELECT LISTS QUICK DIAL LIST? B Press the {No} key. SELECT LISTS SPEED DIAL LIST? C Press the {No} key. SELECT LISTS GROUP LIST? D Press the {Yes} and {Start} keys.

  • Page 83: Saving Energy

    Other Features Saving Energy To print a fax message your fax ma- chine uses a heating roller to fuse the image to the paper. This roller must already be hot when the paper passes under it. To maintain a temperature high enough to permit proper fusing, electricity is consumed.

  • Page 84: Which Saving Energy Mode Is Best For You

    Which saving energy mode is best for you? You have two choices: You can let the roller cool to room temperature or you can let it cool to the midpoint. To choose which of the two settings you would prefer, set the user parameter switch.

  • Page 85: Saving Energy With The Power Saving Timer

    Other Features Saving Energy With The Power Saving Timer You can set sleep time to let the ma- chine go to saving energy condition and set the wake up time when it re- turns to standby mode the next morn- ing.

  • Page 86: Switching The Power Saving Timer On / Off ( Function 62 )

    Input the time (9:00AM) : Press {0} {9} {0} and {0} from the key pad. TIMER#1 TUE KPAD/Y FROM 09:00AM Set AM/PM using the {*} or {#} key. TIMER#1 TUE FROM 09:00PM Press the {Yes} key. TIMER#2 TUE FROM 12:00AM Note Repeat step E to G for the second timer (6:00PM )

  • Page 87: Copying

    Other Features Copying If you need to make a copy of some- thing, and there is no copier available, use your fax machine. Just place your original in the feeder, and press the {Copy} key. Note By default, copies are made at De- tail resolution.

  • Page 88: Calling To Request A Message (Polling)

    Calling To Request A Message (Polling) Polling means “picking up” a docu- ment that has been left for you at a re- mote fax terminal. Limitation Polling can only be used when both machines have the Polling feature. Note With polling, telephone line costs are charged to the person receiving the message (the Message Receiv- er).
  • Page 89 Other Features Note Example: {2} {5} {6} {7} from the ten key pad. Press the {Yes} key. POLLING RECV OPTIONi DIAL FAX NUMBER Dial and press the {Start} key. Limitation In theory, you can poll up to 100 different destinations using the above procedure.

  • Page 90: User Function Keys

    User Function Keys There are two Function keys (F1 and F2) on the operation panel. You can program each of these keys with a feature that you wish to use frequently. Store a User Function Code in the User Function Keys. Programming a User Function Code You can program each of the User...

  • Page 91: Editing A Function Program

    Other Features Editing a Function Program Press the {Function} {3} {5} and the {Yes} key. PRINT LISTh/SEARCHi Press the user Function key that you wish to change. CHANGE? Y/hi GROUP KEY Press the {Yes} key. CODE 03 GROUP KEY Press the {No} and {Yes} key. Press the {Function} key.

  • Page 92: Dual Access

    Dual Access Dual Access means that even if the machine is already carrying out a task, you may be able to operate the machine. For instance, if your machine is currently receiving a long fax message, but you want to send a message and go back to your desk without having to wait by the machine, you can place your message in the feeder, select the required transmis- sion features, dial the number, and press Start.
  • Page 93 Other Features This page is intentionally blank.

  • Page 94: Maintaining Your Machine

    5. Maintaining Your Machine Loading Paper In The Main Cassette Pull out the paper cassette and place it on a flat surface. Note Remove any paper that may have dropped inside the machine in the area vacated by the paper cassette. Lift up the cassette cover and remove it.
  • Page 95 Maintaining Your Machine If the metal base plate is raised, push it firmly down until it locks into place. If you change the paper to Legal size, push the button (A), and extend the paper cassette(B). Note When you change the paper size, you need to adjust the paper size setting with Function 36.
  • Page 96 Load the paper into the cassette. Replace the cassette cover. Note The frosted side of the cover must be face up when closed. Replace the cassette. Push it in firmly until it locks into place. Loading Paper In The Main Cassette TSTC220N...

  • Page 97: Replacing The Toner Cassette And Cleaning Pad

    Maintaining Your Machine Replacing The Toner Cassette And Cleaning Pad Note When the Add Toner indicator (D) starts to blink, the toner cassette is almost empty. You will make 100 more copies before you have to change the toner cassette. When the Add Toner indicator (D) remains lit, it is time to install a new toner cassette.
  • Page 98 Grasp the old toner cassette as shown, and lift it out carefully. Do not incinerate waste toner. Toner dust may ignite suddenly when exposed to an open flame. Remove the old cleaning pad. Install the cleaning pad a shown in the illustration. Replacing The Toner Cassette And Cleaning Pad ZAXT070E...
  • Page 99 Maintaining Your Machine Prepare the new toner cassette. Important Do not touch the green drum. Remove the new toner cassette from its bag. Do not remove any paper or tape yet. Hold the cassette horizontally and shake it gently from side to side a few times Hold the cassette as shown and rest it in the machine.
  • Page 100 Press down on the cassette until it locks into place. Note If you do not push the cassette right in, the top cover will not close. Close the top cover. Note Background gray cast is sometimes evident on printed messages just after installing a new toner cassette.

  • Page 101: Toner Cassette

    Maintaining Your Machine Toner Cassette • Store in a cool, dark place. • Never store where they may be exposed to heat. • Keep out of the reach of children. • Do not eat toner. • Do not lay heavy objects on toner cassette. •...

  • Page 102: Cleaning The Rollers And Scanner

    Cleaning The Rollers And Scanner To maintain the machine's condition, clean the rollers and scanner from time to time. Open the top cover. Wipe the rollers. Wipe the white roller with a damp cloth. Roll it round with your fingers so that you can wipe the whole surface.

  • Page 103: Changing The Paper Size In The Paper Cassette

    Maintaining Your Machine Changing The Paper Size In The Paper Cassette This example explains how to switch to A4 size paper. To switch to other paper sizes, follow the same steps but move the end plate and side rails to the appro- priate size mark on the cassette.
  • Page 104 If this is the main cassette and the metal base plate is raised, push it firmly down until it locks into place. Squeeze the green end plate slightly and remove it. Insert the end plate into the A4 slot as shown. Changing The Paper Size In The Paper Cassette TSTC050N...
  • Page 105 Maintaining Your Machine Remove the side rail (Squeeze in one of the plastic tabs on the underside of the cassette to loosen it). Replace the side rail in the A4 slots. Note There are two sets of slots and they are marked on the base. Make sure that the upper and lower tabs on the rail both fit in the inner set of slots.
  • Page 106 Replace the plate, orienting it so that the A4 symbol is visible in the win- dow at the front of the cassette. Prepare a stack of blank paper. For smoother operation, square the edges. Load the paper into the cassette. Changing The Paper Size In The Paper Cassette TSTP110N...
  • Page 107 Maintaining Your Machine Replace the cassette cover. Note The frosted side of the cover must be face up when closed. Replace the cassette. Push it in firmly until it lock into place. Note It is a good idea at this time to check that the side rails have not dislodged while you were loading paper.

  • Page 108: Changing The Paper Size Setting

    Changing The Paper Size Setting When you change the paper size loaded in the paper cassette, you need to change the paper size setting. Press the {Function} {3} {6} and the {Yes} key. Alternatively, if the machine is in standby mode, just press the W key.
  • Page 109 Maintaining Your Machine This page is intentionally blank.

  • Page 110: Troubleshooting

    If An Indicator Lights Up On The Operation Panel appears in the display: PRESS STOP KEY Press the {Stop} key. The Receive File indicator is lit: You've received a fax message which is now stored in the machine. See P.20 “Printing Received Messages That Have Been Stored (Substitute Reception)”...

  • Page 111: Other Possible Problems

    Troubleshooting Other Possible Problems You Want To Remove The Document In The Feeder Open the document feeder (see P.97 “Clearing a Document Jam” ), then remove the document. Important Do not pull out the document without opening the auto document feeder, or you will damage the scanning mechanism.

  • Page 112: Clearing A Document Jam

    Clearing a Document Jam When an original is jammed, CLEAR ORIGINAL is displayed — follow this pro- cedure to solve the problem. Note If copies, fax message or prints are jammed, follow the next procedure. Open the top cover to an angle of about 45 . Remove the original.

  • Page 113: Clearing A Copy, Fax, Or Print Jam

    Troubleshooting Clearing a Copy, Fax, or Print Jam When CLEAR COPY is displayed, follow this procedure to solve the problem. For how to clear original jams, see the previous procedure. Clear a Jam inside the machine Pull the lower unit release lever towards you and open the top cover. Note If you do not pull the lever, only the upper unit will open.
  • Page 114 Remove any jammed paper underneath. Replace the toner cassette. Close the top cover. Clearing a Copy, Fax, or Print Jam ZAXT010E ZAXC040E...

  • Page 115: Clear A Jam In The Cassette Entrance

    Troubleshooting Clear a Jam in the Cassette Entrance Remove the main cassette and place it on a flat surface. Remove any paper from inside the machine. Push down the paper so that the base plate locks into place. TSTJ090N...

  • Page 116: Clear A Jam In The Upper Rear Unit

    Replace the main cassette. Clear a Jam in the Upper Rear Unit Lift back the document table. Open the upper rear cover. Clearing a Copy, Fax, or Print Jam ZAXF010 ZAXJ060...
  • Page 117 Troubleshooting Pull out any jammed paper. Close the upper rear cover. ZAXJ070 ZAXJ080...

  • Page 118: If Messages You Receive Don't Fit On Your Paper

    If Messages You Receive Don't Fit On Your Paper Breaking Down Large Format Messages If the incoming document is longer than the paper in your fax machine, the ma- chine will split it into multiple sheets. The tail end of the message will be repro- duced at the head of the next page.

  • Page 119: Communication Problems

    Troubleshooting Communication Problems ERROR PRESS STOP display: Press the {Stop} key. Causes: • A poor line caused the communi- cation to fail. • The line is busy or noisy. Try to re- transmit. • The other machine is out of order. Ask the other party to check their machine.

  • Page 120: Rds (Remote Diagnostic System)

    RDS (Remote Diagnostic System) If your machine has a problem, a service technician can perform vari- ous diagnostic tasks over the tele- phone line from the service station to try to find out what is wrong with your machine. The service technician can also use RDS to change some of your machine's settings if you request For RDS to work, you must switch it...

  • Page 121: Adjusting The Printing Margins (Function 95)

    Troubleshooting Adjusting the Printing Margins (Function Follow these steps if you wish to ad- just the top and left margins on print- ed messages. You can chose the site of margins in steps of about 0.5 mm. Note Do not change the margins too much, or no margin will be used and print quality might deterio- rate.

  • Page 122: Operating Difficulties

    Operating Difficulties Problem STANDBY MODE Nothing happens when the switch is turned on. SET DOC. OR DIAL NO. is not displayed. The display does not show the Ready condition, or the machine stops during an op- eration. Required Action Check the power cord. Is it properly plugged into the outlet? Plug it in firmly.
  • Page 123 Troubleshooting Problem TRANSMISSION The original is not pulled into the auto document feeder. Required Action You did not feed the document far enough into the feeder. Insert the document into the feeder until it stops. Retransmit. Do user maintenance, especially rollers (1,8). The telephone line is disconnected.
  • Page 124 Operating Difficulties Problem Required Action Frequent original misfeeds Multifeeds Incorrect positioning of originals Put the document in the feeder correctly. See P.13 “Memory Transmission (Memory Indicator Lit)”. Incorrect alignment of originals Align the edges of the document. See P.12 “Page Con- dition”.
  • Page 125 Troubleshooting Problem Transmission cannot take place; CLEAR ORIGINAL ap- pears. Transmission cannot take place. Before taking action, wait un- til the Communicating indi- cator goes out, then press the {Stop} key. Consistent difficulty in com- municating with a particular terminal Consistent poor image quali- ty when communicating with a particular terminal...
  • Page 126 Problem Copies are blank. Copy paper misfeeds occur frequently. Stripes on copies. TELEPHONING You can't receive phone calls; the unit only rings once then goes into receive mode. You can't receive phone calls; the unit does not ring. Required Action The original must be placed face down in the docu- ment feeder.

  • Page 127: Displayed Error Messages

    Troubleshooting Displayed Error Messages The following messages may appear while you are operating or programming the machine. CHECK AUTO-DIALING NO FILE EXISTS TOO MANY DEST. USED AS GROUP USED AS PROGRAM USED AS DIAL USED AS GROUP KEY NOT PROGRAMMED ALREADY PROGRAMMED PLEASE SET PAUSE You cannot use the auto-dialer at the mo-...
  • Page 128 ADD TONER CLEAR ORIGINAL CLEAR COPY CLOSE COVER UNABLE USE PRINTER SERVICE CALLk-kk USED AS DIAL OPTION W CHECK PAPER SIZE IN USE Displayed Error Messages The toner cartridge is empty. Install a new cartridge. A document is jammed in the feeder. Paper is jammed in the printer.

  • Page 129: Error Codes

    Troubleshooting Error Codes Fax machines use a telephone line. The same types of problems you experience while making phone calls (such as noisy lines, cross talk, disconnection during conversation, weak signals) also occur with faxing. Telephone callers can deal with the problems themselves (for example, by speaking a bit louder), but fax machines cannot.
  • Page 130 Code Possible Cause 0-70 Incompatible or faulty terminal at the other end. 0-80 Poor line condition. 0-81 Incompatible or faulty terminal at the other end. 0-82 There is a problem with your machine. 0-83 0-84 0-85 0-86 0-87 0-88 1-00 Document jam Improperly inserted document 1-01...
  • Page 131 Troubleshooting Code Possible Cause 6-01 Poor line condition, a problem with the machine at the other end, or a problem with your machine 6-02 6-03 6-04 6-05 6-06 6-07 6-08 6-09 6-10 6-11 6-08 A problem with the machine at the other end 6-09 A problem with the machine at the other end, or a problem with your machine 6-10...

  • Page 132: Calling The Service Station

    Calling The Service Station The machine has a feature called Service Report Transmission. Use this feature when your machine is having problems. The machine will transmit information about the condition of your machine to your service repre- sentative. A technician will then be able to find out what the problem is before making a visit.
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  • Page 134: Technical Reference

    7. Technical Reference Access Code For Functions 61 To 95 Accessing functions 61 to 95 requires an access code. The sole purpose of this feature is to keep others from accidentally misad- justing the machine. This code cannot be changed, so do not rely on it as a security feature.

  • Page 135: User Parameters

    Technical Reference User Parameters Adjusting your machine sometimes requires that you change special settings called user parameters. For each user parameter, you must change a bit in a switch. A switch has eight bits. Each bit has a value of 1 or 0, and each bit is numbered 0 to 7 from the right.
  • Page 136 -List of all relevant user parameters Many bit settings have no effect and are not listed. (Never change these). Digits & Definition 0, 1, 2 and 3 4, 5: Default resolution when you send a message RESOLUTION HALFTONE 6: Default setting for transmission TRANSMISSION MODE 7: Clear modes after sending a fax.
  • Page 137 Technical Reference Digits & Definition 0: Automatically print memory transmis- sion reports. COMMUNICATION RESULT REPORT(MEM- ORY TX) 2: Automatically print storage reports for memory transmission. FILE RESERVE REPORT(MEMORY TX) 4: Automatically print polling reception re- ports. COMMUNICATION RESULT RE- PORT(POLLING RX) 5: Automatically print immediate transmis- sion reports.
  • Page 138 Digits & Definition 2, 3: AUTHORIZED RECEPTION (Can also use function 62) 6,7 FORWARDING 0: Reverse order Printing 7: Use dithering halftone (SPD) or standard halftone (STD) HALFTONE METHOD 6: Print the received message when it is act- ing as a forwarding station 1: Distinctive Ring 0, 1: Access to the public telephone line User Parameters...

  • Page 139: User Parameter Hints

    Technical Reference User Parameter Hints Changing your machine's default settings These are the settings your machine assumes immediately after it is turned on, after clearing the machine, or after you or the power saving reactivates it. Many of the user parameters determine your machine's default settings. Clear modes after sending or loading a fax message (Switch 01, bit 7) Your machine can either reset itself or keep its settings (for a few minutes) af- ter it sends a fax message.

  • Page 140: Adjusting The Volume Of Various Features (Function 92)

    Adjusting The Volume Of Various Features (Function 92) You can change the beeper (monitor) volume of the desired feature. TRANS MONITOR RECV MONITOR ONHOOK MONITOR DIAL MONITOR BUZZER Press the {Function} {6} then enter the access number {2} {2} {2} {2}. Then press {9} {2}.
  • Page 141 Technical Reference Adjust the BUZZER volume with W and V and press the {Yes} key when you're done. BUZZER MIN iii Adjust the KEY volume with W and V and press the {Yes} key when you're done. MIN iii Press the {Function} key to return to standby mode. Y/N/hi Y/N/hi...

  • Page 142: Selecting The Display's Language (Function 93)

    Selecting The Display's Language (Function 93) If you would rather use another lan- guage for messages and displays, fol- low the procedure below. Press the {Function} {6} then enter the access number {2} {2} {2} {2}. Then press {9} {3} and the {Yes} key.

  • Page 143: Entering Characters

    Technical Reference Entering Characters Use the ten key pad for entering numbers. Use Quick Dial keys 1 to 26 for enter- ing letters, the W and V keys to change to another letter, the {Yes} key to accept a character, and Quick Dial key 27 for spaces and Quick Dial key 28 for other characters.

  • Page 144: Document & Paper Specifications

    Document & Paper Specifications Documents (Using The Auto Document Feeder) Length: 4.1" – 23.6" Width: 5.8" – 8.5" Thickness: 16 – 24 lb Document Feeder Requirements • Do not insert torn, heavily curled, wavy, creased, dog-eared, damp, or otherwise damaged documents. Make copies of these originals and scan the copies.

  • Page 145: Capabilities

    Technical Reference Capabilities Stored Numbers (Long Term) • 30 Quick Dial keys, each of which can hold an individual number. Any five of the Quick Dial keys can hold a group of numbers. • 50 individual numbers stored as two-digit Speed Dial codes (see P.27 “Storing &...

  • Page 146: Specifications

    Specifications Base Machine Power supply: 115Vac, 60 Hz Power consumption: Energy saver mode: Average 2 W Standby mode: Average 25 W Transmission: Average 42 W Reception: Average 280 W Copying: Average 370 W Maximum power consumption: 600 W Protocol: Memory Capacity: •...
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  • Page 148: Installation

    Before Installation Before installing your machine, read the safety instructions at the begin- ning of this manual. To install the ma- chine, follow these procedures: Find a suitable location for the ma- chine. Remove all the pieces of tape at- tached to the machine.

  • Page 149: Machine Environment

    Installation Machine Environment When choosing a location for your machine, please follow the safety in- struction given on the first section. Location For the best possible performance, in- stall your machine in a place which satisfies the following conditions. • Not exposed to direct sunlight •...

  • Page 150: Installing The Optional Memory Card

    Installing The Optional Memory Card Turn off the power switch. Remove the cover from the front right of the machine. Hold the card in the way shown (pay attention to which side is printed) and insert it carefully into the slot. Insert the Memory Card firmly or the machine may not work properly.

  • Page 151: Installing The Optional Handset

    Installation Installing The Optional Handset Plug the handset jack into the “TEL1” socket at the rear of the machine. Place the handset beside the machine. ZAXH040E...

  • Page 152: Connecting The Machine

    Connecting The Machine Connecting The Machine Before using the machine, connect the machine to the telephone line properly. Then plug in the power cable and switch on. Make sure the machine is properly connected to the telephone line and the pow- er outlet, as shown following.

  • Page 153: Connecting Up To The Telephone Line

    Installation Connecting Up To The Telephone Line There are similar sockets located at the rear of the machine: • TEL1: For the handset option or external telephone • LINE: Telephone line connection Insert the line cable into the socket labeled “LINE”. Connect the other end to your telephone line.

  • Page 154: Connecting The Power And Switching On

    Connecting The Power And Switching On Do not switch on until everything is connected properly. Insert the power cable into the socket located at the rear of the machine. Plug in the cable to the mains. Turn the power switch on. Important The supply from the wall outlet must not fluctuate more than 20V either side of 115 Vac.

  • Page 155: Initial Settings & Adjustments

    Installation Initial Settings & Adjustments Before you connect your machine to the telephone system, you must enter a few settings and make a few adjust- ments. Own number: The phone number used by your fax line. CSI (Called Station Identification, re- quired by international law): This is your fax machine's phone number, which must include coun-...
  • Page 156 Press the {Function} {6} then enter the access code {2} {2} {2} {2}. Then enter {6} {1} and the {Yes} key. Y/NEXTi SET OWN NUMBER Press the {Yes} key. OWN NO. kkkkkkkkkkkkkkkkkkkk Enter your phone number. OWN NO. KPAD/Y/N 0111212-5551234kkkkk Note The format of the number is normally as follows: Interna-...

  • Page 157: Setting The Access Number

    Installation Enter your phone number includ- ing the country and area codes, (but no pauses). 12125551234kkkkkkkkk Note Should be the same as in step D. Press the {Yes} key. will flash on the dis- PROGRAMMED play and you'll get the display. READY 100% 10:00AM SET DOC.

  • Page 158: Setting The Date & Time (Function 91)

    Setting The Date & Time (Function 91) Press the {Function} {6} then enter the access code {2} {2} {2} {2}. Then enter {9} {1} and the {Yes} key. KPAD/Y OCT.24 2000 01:35PM Change the month using {*} or {#} ({*} to scroll forward, or {#} to scroll backward) on the ten key pad and press V to move the cur- sor.
  • Page 159 Installation Use the W and V arrows on the scroll key to switch the feature on or off. This mode is off if the dis- play is shown. SUMMER TIME/DST Y/hi iOFF To store your setting, press the {Yes} key. Press the {Function} key to finish.

  • Page 160: Function List

    Function List Press the {Function} key followed by one of the numbers below. Feature Picking a document stored elsewhere Erasing a message stored for transmis- sion Erasing instructions to pick up a docu- ment. Storing a number in one of the Quick Dial keys at left.
  • Page 161 Function List Feature RTI ( a name ID sent to other machines) P.140 “Initial Settings (Function 61)” TTI ( an ID printed on messages you send ) CSI ( phone ID sent to other machines ) P.140 “Initial Settings (Function 61)” PSTN accessing code Number of Ringing Selecting the phone line...

  • Page 162: Certification Label

    10. Certification Label Certification Label The certification is located behind the machine.

  • Page 163: Index

    INDEX Access Code , 119 Access Number , 140 , 142 Activity Report , 44 Add Paperindicator , 9 Add Toner Indicator , 82 Add Tonerindicator , 9 AI Redial key , 25 Arrow keys , 9 Authorized Reception , 55 Automatic Redialing , 25 Auto mode , 18 Auto Ring Time , 19...
  • Page 164 Faxing , 11 , 13 Fax mode , 18 File list , 66 File Reserve Report , 43 Forwarding , 59 Forwarding Mark , 63 Free polling reception program , 47 Function key , 10 Function List , 145 Grounding , 4 Group Dial List , 30 , 66 Group Key , 32 Groups , 30...
  • Page 165 Printing Page Number , 23 Part of the Image , 44 Received Messages , 20 , 39 Stored Messages , 37 Telephone number list , 66 Printing Margins , 106 Programming Confidential ID , 38 CSI , 140 Date & Time , 143 Dial Option key , 33 Fax Numbers , 27 Forwarding , 59...
  • Page 166 Troubleshooting , 95 TTI (Transmitter Terminal Identification) , 23 , 140 User Function keys , 10 , 75 User Parameter Hints , 124 User Parameter List , 121 User Parameters , 120 Using AI Redial key , 25 Dial Options , 33 Function Program , 75 Program , 47 Tone key , 53...
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  • Page 169 USA H545...

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