Troubleshooting - Nintendo Wii Operation Manual

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Wii Remote lights blink, but don't stay lit (remote
does not sync)
• Review the Sensor Bar setup instructions in this manual to ensure proper
placement.
• Make sure batteries are not depleted.
• Try resetting the Wii Remote - remove the batteries, wait one minute, then
replace the batteries. Wait a few seconds, and then try synchronizing the remote
again.
• If you are unable to re-sync the remote, try the following procedure:
1. Turn off the power of the Wii console with the POWER Button on the front of
the console.
2. Unplug the power cord from the wall outlet for a few seconds, then plug it back
in again.
3. Turn on the power of the Wii console.
4. When you see the Health and Safety screen, press and hold the SYNCHRO
Button on the console down for 15 seconds. This will clear any sync
information left on the console.
5. Synchronize your Wii Remotes using the procedure on page 22.
Wii Remote or controller accessory buttons stick
Clean sticking buttons using the following procedure:
1. For the Wii Remote, remove batteries and disconnect any accessories before
cleaning.
2. Use an unused toothbrush and hot tap water. Do not use boiling water, soap
or detergent.
3. Dip the toothbrush in hot water and shake off excess amount. Lightly scrub
sticking buttons, working the bristles around sides of buttons and into cracks.
4. Dry controller with soft cloth or towel and let air dry for at least 2 hours.
5. Test buttons and repeat procedure if necessary. Do not submerge in, or pour
any type of liquid onto a controller or accessory.
Wii Remote doesn't properly respond to player
motion
(erratic hand cursor, can't swing bat, can't bowl, etc.)
• If the lights on your remote blink, but do not stay lit, see the first troubleshooting
step on this page, at left.
• Review the Sensor Bar setup instructions in this manual to ensure proper
placement.
• Make sure no objects are blocking the signals between the Sensor Bar, the Wii
console, and the Wii Remote.
• Make sure batteries are not depleted.
• Use the Sensor Bar Stand if the Sensor Bar is located below under the TV.
• Check and adjust the Sensor Bar sensitivity if necessary. (See page 50 in the Wii
Operations Manual Channels and Settings.)
The following conditions can interfere with the operation of the remote:
1. Using the remote too close or too far from the Sensor Bar. The optimal distance
is between 3 and 10 feet.
2. Bright light sources, including sunlight, behind or near the TV, shining towards
the remote or reflecting off the TV screen.
3. Highly reflective surfaces near the sensor bar.
4. Sources of infrared light in the gameplay area such as electric, propane or
kerosene heaters, flames from fireplaces or candles, and stoves or other sources
of heat.
5. Radio frequency interference may cause the Wii Remote to work erratically.
Check for and move or turn off wireless devices such as cordless phones,
wireless computer keyboards or mice or other similar devices.
If you think any of these conditions are affecting the operation of the remote, try
removing or reducing the source of interference.
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