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Operational Instruction; Troubleshooting - Sennheiser DW-810ST User Manual

Wireless dect headset

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6. Operational Instruction

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Plug the Power Adapter cord on the Base unit.(Note 1)
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Press Hook On/Off switch to make a call
-
Select compatibility switch '1' or '2' position until you can hear the dial tone
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Adjust speaker and microphone volume
-
Press Hook On/Off switch to end a call
Note 1 : Factory default setup : Paired
Pairing process is automatically proceeding when plug the power adapter into the Base
Unit. (Make sure that headset is placed on the cradle and should be powered on before
power is turned on. If the headset is not placed on the cradle, pairing will be
unsuccessful.)
8. Trouble Shooting
1. Cannot hear a dial tone.
☞ Please check the cable connection between Base unit and Phone.
☞ Check that the power adapter is plugged in and has power
☞ Please check the compatibility switch. Adjust compatibility switch until you
can hear the dial tone.
2. Microphone volume (TX) is low / dead.
☞ Make sure that the microphone (TX) mute function is deactivated.
☞ Check the position of the boom arm and make sure that the microphone is
placed as close as possible to your mouth (approx. 2 fingers distance).
☞ Adjust the microphone (TX) volume on the bottom of base unit.
3. Buzzing sound on the headset
☞ Telephone may not be fully immune to the radio transmission between your
headset and base. To overcome this problem, move the base unit to at
least 30 cm/12" away from the phone.
4. Headset echoes
☞ Adjust the telephone's volume. If necessary, adjust your microphone volume
on the headset to a lower setting.
6. Headset was working, but it has stopped.
☞ Headset may need pairing to the base again. Refer to the 'Note 1' on
'Operational Instruction'
☞ Headset battery may be dead. Return the headset to the cradle on the base
unit for charging.

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