Sennheiser DW Series User Manual
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Sennheiser DW Series User Manual

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Summary of Contents for Sennheiser DW Series

  • Page 1 Comfort DECT call UserGuide DW Series Instruction manual...

  • Page 2: Table Of Contents

    Contents “User Guide” Contents “User Guide” Important safety information ............... 2 Scope of delivery and overview of the DW series ........4 Base stations with components ..............4 Headsets with components ................5 Product overview of the headsets ..............6 Overview of the DW Office –...

  • Page 3: Important Safety Information

    The risk is to be borne by the user. Sennheiser is not liable for damages to USB devices that are not consistent with the USB specifications. Sennheiser is not liable for damages resulting from the loss of connection due to flat or overaged rechargeable batteries or exceeding the DECT transmission range.
  • Page 4 (about every 3 months). 10°C/50°F and 40°C/104°F. Dispose of defective Only use rechargeable batteries products with built-in recommended by Sennheiser rechargeable batteries and the appropriate chargers. at special collection points or return them to your specialist dealer. DW Series - User Guide...

  • Page 5: Scope Of Delivery And Overview Of The Dw Series

    Scope of delivery and overview of the DW series The DW series allows you to combine base stations (BS) and headsets (HS) to meet your needs. The listed headsets and base stations are compatible with each other. The DW series base stations marked with in their name ®...

  • Page 6: Headsets With Components

    Scope of delivery and overview of the DW series Headsets with components DW Office – HS monaural, with different wearing styles DW Pro1 – HS monaural, with headband DW Pro2 – HS binaural, with headband DW Office – HS DW Pro1 – HS...

  • Page 7: Product Overview Of The Headsets

    Product overview of the headsets Overview of the DW Office – HS headset Headband Link button Charging contacts Audio button Headset holder Ear hook Ear pad Charging contacts Microphone Battery compartment Name plate Ear piece Headset LED DW Series - User Guide...

  • Page 8: Overview Of The Dw Pro1/Pro2 - Hs Headsets

    Product overview of the headsets Overview of the DW Pro1/Pro2 – HS headsets DW Pro1 – HS DW Pro2 – HS Windshield Name plate Microphone Headset LED Battery compartment Link button Ear pad Audio button Headband Charging contacts DW Series - User Guide...

  • Page 9: Overview Of The Buttons

    Press the Mutes the microphone/unmutes the Audio button microphone Press and hold the Link Changes the direction of the volume button and the up/down function of the Audio Audio button button 5 seconds Special pairing mode DW Series - User Guide...

  • Page 10: Overview Of The Leds

    Charge status LED (white = lit) Meaning LED segment 1 flashes Rechargeable battery is almost flat LED segments 1 – 4 Rechargeable battery are lit is charged DW Series - User Guide...
  • Page 11 /headset’s rechargeable battery is fully charged flashes blue/red Special pairing mode/direction of the volume up/down function of the Audio button is being changed Pairing of an additional headset with the base station/conference call 10 | DW Series - User Guide...

  • Page 12: Individually Adjusting The Headset

    Pre-shape the ear hook by bending it slightly. Place the ear hook around your ear. Bend the flexible ear hook so that the headset sits comfortably and securely on your ear. Right Left DW Series - User Guide | 11...
  • Page 13 Attach the headset to the headset holder of the headband. Rotate the microphone boom and adjust the headset so that the ear pad rests comfortably on your right or left ear. Left Right 12 | DW Series - User Guide...
  • Page 14 4 DW Pro2 – HS: Adjust the headset so that the ear pads rest comfortably on your ears. Left Right 2-3 cm DW Pro1 – HS DW Pro2 – HS DW Series - User Guide | 13...

  • Page 15: Labeling The Headset

    Change the lettering of the name plate as shown. 1. OPEN ”Name Plate Maker“ 2. TYPE 3. PRINT www.sennheiser.com/ name-plate-maker 4. CUT Instruction Manual DW Office – HS DW Pro1 – HS DW Pro2 – HS 14 | DW Series - User Guide...

  • Page 16: Testing The Headset System And The Sound Quality

    Switch position Function Manual operation Lifts/hangs up the handset manually or using the handset lifter (Sennheiser HSL 10). Electronic hook switch (DHSG standard) Call control via the headset system. For faster link establishment, see Fast Link. Electronic hook switch (MSH standard) Call control via the headset system.
  • Page 17 Limiting the volume – DIP switch 6 Switch position Function Standard limitation Limited volume (country specific) • AU version: in compliance with Directive AS/ACIF G616:2006 • EU and US version: in compliance with Directive 2003/10/EC 16 | DW Series - User Guide...

  • Page 18: Pairing The Headset And The Base Station

    If your telephone has a built-in electronic hook switch supporting the MSH standard, you can only disconnect the wireless link between headset and base station by placing the headset into the base station. DW Series - User Guide | 17...

  • Page 19: Adjusting The Audio Signal By Means Of The Dial Tone

    Lift the handset. You hear a dial tone. Set the switch to the position A, so that you can hear a clear dial tone in the headset. 18 | DW Series - User Guide...

  • Page 20: Adjusting The Volume

    Link LED rapidly flashes blue several times. Deactivating the “Auto Audio” function: Use a pointed object to press the Set button for approx. 5 seconds. The Link LED rapidly flashes red several times. DW Series - User Guide | 19...

  • Page 21: Making Calls Using The Headset

    To adjust the volume, move the Audio button as shown in the diagram. When the minimum or maximum volume is reached, you hear a double beep in the headset. DW Office – HS DW Pro1 – HS DW Pro2 – HS 20 | DW Series - User Guide...

  • Page 22: Muting The Headset's Microphone

    DW Pro2 – HS Unmuting the headset’s microphone Press the Audio button. You hear a beep in the headset. The muting is canceled and the Link LED on the base station lights up blue. DW Series - User Guide | 21...

  • Page 23: If You Leave The Dect Range

    Switching between Phone and PC mode Press the PC button or the Phone button on the base station to select the desired mode. The button pressed (PC or Phone ) is backlit in white, indicating the selected mode. 22 | DW Series - User Guide...

  • Page 24: Calling Via The Fixed Line Phone Using The Headset

    Lift the handset and dial the desired number. The phone connection is established. Ending a call: Hang up the handset or press the “end call” button on your fixed line phone. DW Series - User Guide | 23...
  • Page 25 In case of a fixed line phone with a handset lifter/an electronic hook switch, this switching can only be done on the fixed line phone. 24 | DW Series - User Guide...

  • Page 26: Calling Via The Computer Using The Headset

    If the “Auto Audio” function is activated, this step is not necessary (see page 19). Start the call using your softphone. Ending a call: End the call using your softphone. DW Series - User Guide | 25...
  • Page 27 Making a call: Start the call using your softphone, the audio signal is automatically transmitted to the headset. Ending a call: Press the Link button. If the other party hangs up, your softphone and your headset become automatically ready to receive the next call. 26 | DW Series - User Guide...

  • Page 28: Holding A Conference Call

    Making calls using the headset Holding a conference call The headset system allows you to hold a conference call with up to 4 DW series headsets. The first headset paired (master) is used control the call establishment and end of conversation. GUEST...

  • Page 29: Charging The Headset And Storing The Headset System

    You have several minutes of battery reserve. When the rechargeable battery is flat, the headset switches off. If the headset is outside the range of the base station, it will switch off after 30 minutes in order to conserve battery power. 28 | DW Series - User Guide...
  • Page 30 Charging the headset using the optional CH 10 headset charger The CH 10 headset charger is an optional accessory available from your Sennheiser partner. The CH 10 allows you to charge additional DW series headsets, e.g. for sharing the same base station when working shifts.

  • Page 31: Switching The Headset System Off During Extended Non-Use

    Place the headset into the magnetic holder of the base station. The Headset LED flashes 3 times blue and then lights up blue. The base station and the headset are paired. 30 | DW Series - User Guide...

  • Page 32: Sharing A Workplace

    Sharing a workplace Sharing a workplace The headsets and base stations of the DW series are compatible with each other. If, for example, you share a workplace, you can use one base station with different headsets. The last headset paired with the base station can be used without more ado.
  • Page 33 If pairing is not successful within 60 seconds, the headset switches back to standby mode. To pair the headset again with a DW series base station: Simultaneously press and hold the headset’s Link button and Audio button for 5 seconds.

  • Page 34: Cleaning And Maintaining The Headset System

    Clean the charging contacts of the base station and the charging contacts of the headset from time to time using e.g. a cotton swab. DW Office – HS DW Pro1 – HS DW Pro2 – HS DW Series - User Guide | 33...

  • Page 35: Replacing The Ear Pads

    Replacing the ear pads For reasons of hygiene, you should replace the ear pads from time to time. Spare ear pads are available from your Sennheiser partner. DW Office – HS Carefully remove the old ear pad from the ear cup. Make sure that the fastening ring of the old ear pad is also removed from the ear cup.

  • Page 36: Replacing The Headset's Rechargeable Battery

    Carefully open the battery compartment and loosen the connector plug of the rechargeable battery. Spare rechargeable batteries are available from your Sennheiser partner. Only use spare rechargeable batteries recommended by Sennheiser. DW Office – HS Remove the earhook or the headband (see page 11) and open the battery compartment.
  • Page 37 Remove the rechargeable battery and carefully loosen the connector plug of the rechargeable battery. Insert the connector plug of the new rechargeable battery into the connection socket. Observe correct orientation of the connector plug. Replace the battery compartment cover. 36 | DW Series - User Guide...
  • Page 38 Insert the connector plug of the new rechargeable battery into the connection socket. Observe correct orientation of the connector plug. Replace the battery compartment cover. Reattach the ear pad to the ear cup by pressing firmly around the ear pad. DW Series - User Guide | 37...

  • Page 39: If A Problem Occurs

    If a problem occurs that is not listed in the above table or if the problem cannot be solved with the proposed solutions, please contact your local Sennheiser partner for assistance. To find a Sennheiser partner in your country, search at www.sennheiser.com under “Service & Support”. 38 |...

  • Page 40: Specifications

    55 m Speaker type dynamic, neodymium magnet Microphone type Electret microphone, ultra noise canceling Operating temperature range +5°C to +45°C (+41°F to +113°F) Storage temperature range –20°C to +70°C (–4°F to +158°F) DW Series - User Guide | 39...
  • Page 41 (DW BS-US & DW BS USB-US) IC: 2099D-TDH1 (DW 10 HS/DW 20 HS/DW 30 HS) IC: 2099D-TDH1 IC: 2099D-TDH1 USA: FCC ID: DMOCDBDIB (DW BS-US) FCC ID: DMOCDBDKB (DW BS USB-US) FCC ID: DMOCDHDFC FCC ID: DMOCDHDEC 40 | DW Series - User Guide...

  • Page 42: Manufacturer Declarations

    Manufacturer Declarations Manufacturer Declarations Warranty Sennheiser Communications A/S gives a warranty of 24 months on this product. For the current warranty conditions, please visit our website at www.sennheiser.com or contact your Sennheiser partner. In compliance with the following requirements • WEEE Directive (2002/96/EC)
  • Page 43 This class B digital equipment complies with the Canadian ICES-003. Changes or modifications made to this equipment not expressly approved by Sennheiser electronic Corp. may void the FCC authorization to operate this equipment. Before putting the equipment into operation, please...
  • Page 44 Sennheiser Communications A/S Industriparken 27, 2750 Ballerup, Denmark www.sennheiser.com Publ. 07/13, A02...

This manual is also suitable for:

Dw bs phoneDw bs usb mlDw office-hsDw pro1-hsDw pro2-hs

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