Insignia NS-32D220MX18 User Manual page 73

Problem Solution
My TV is not
• Make sure that the HDMI cable is
playing the
connected securely to your TV and
audio from
the device.
the connected
• Make sure that the device is
CEC device.
connected to your TV with an HDMI
cable.
• Make sure that the device is a CEC
device. See the documentation that
came with the device.
• Make sure that the TV volume is
turned up and not muted.
• Try adjusting the TV sound. See
Adjusting sound settings
• Make sure that the TV speakers are
turned on and not muted. See
Adjusting sound settings
• Make sure that the INlink feature is
turned on. See
on page 40.
• If you have connected an HDMI CEC
audio receiver, adjust the volume on
the receiver. When your TV detects an
audio receiver, the TV speakers turn
off and sound plays through receiver
speakers only.
• If you are using a home theater
system, soundbar, or external speaker
system, make sure that it is turned on
and is not muted.
• If you are using a home theater
system, soundbar, or external speaker
system, make sure that you have
selected the correct output mode.
• If you are using a home theater
system, soundbar, or external speaker
system and have connected it with a
digital audio cable, select Digital
Audio Format/Audio Delay on the
Audio menu, then set Audio Format
to PCM. See the Digital Audio
Format/Audio Delay option in
Adjusting sound settings
on page 48.
on page 48.
Turning INlink on or off
on page 48.
www.insigniaproducts.com
Problem Solution
My TV's
• Make sure that there are no
remote
obstructions between the remote
control does
control and the remote control
not control
sensors on your TV and the device.
the device.
• Depending on the device, all the
buttons may not work.
• After you switch to an INlink device,
use the remote control that came with
the device to control playback.
• Make sure that the INlink feature is
turned on. See
on page 40.
• If you are trying to control the volume
on an HDMI CEC audio receiver using
your TV remote control, make sure
that the TV Speakers option on the
Audio menu is set to On. See
Adjusting sound settings
• If you are trying to control the volume
on an HDMI CEC audio receiver using
your TV remote control, make sure
that the Audio Receiver option on
the INlink menu is set to On. See
Turning Audio Receiver on or off
page 42.
• The device may not support this
feature. See the documentation that
came with the device for more
information.
The device
• Make sure that the device is turned
does not show
on.
up in the
• Make sure that the HDMI cable is
INlink Device
connected securely to your TV and
list.
the device.
• Make sure that the device is
connected to your TV with an HDMI
cable.
• Make sure that the INlink feature is
turned on. See
on page 40.
• Make sure that the device is a CEC
device. See the documentation that
came with the device.
My device
• Make sure that the INlink feature is
does not turn
turned on. See
off when I turn
on page 40.
off my TV.
• Make sure that Device Auto Power
Off is set to On on the INlink menu.
See
or off
• The device may not support this
feature. See the documentation that
came with the device for more
information.
32" 720p/43" 1080p 60Hz LED TV
Turning INlink on or off
on page 48.
Turning INlink on or off
Turning INlink on or off
Turning Device Auto Power Off on
on page 41.
on
73