My Daily Step Count Does Not Appear; My Step Count Does Not Seem Accurate; The Step Counts On My Watch And My Garmin Connect Account Don't Match; The Floors Climbed Amount Does Not Seem Accurate - Garmin FENIX 6 Series Owner's Manual

My daily step count does not appear

The daily step count is reset every night at midnight.
If dashes appear instead of your step count, allow the device to acquire satellite signals and set the time
automatically.

My step count does not seem accurate

If your step count does not seem accurate, you can try these tips.
• Wear the watch on your non-dominant wrist.
• Carry the watch in your pocket when pushing a stroller or lawn mower.
• Carry the watch in your pocket when actively using your hands or arms only.
NOTE: The watch may interpret some repetitive motions, such as washing dishes, folding laundry, or clapping
your hands, as steps.

The step counts on my watch and my Garmin Connect account don't match

The step count on your Garmin Connect account updates when you sync your watch.
1 Select an option:
• Sync your step count with the Garmin Express application
page 26).
• Sync your step count with the Garmin Connect app
2 Wait while your data syncs.
Syncing can take several minutes.
NOTE: Refreshing the Garmin Connect app or the Garmin Express application does not sync your data or
update your step count.

The floors climbed amount does not seem accurate

Your watch uses an internal barometer to measure elevation changes as you climb floors. A floor climbed is
equal to 3 m (10 ft.).
• Avoid holding handrails or skipping steps while climbing stairs.
• In windy environments, cover the watch with your sleeve or jacket as strong gusts can cause erratic readings.

Getting More Information

You can find more information about this product on the Garmin website.
• Go to support.garmin.com
• Go to buy.garmin.com, or contact your Garmin dealer for information about optional accessories and
replacement parts.
• Go to www.garmin.com/ataccuracy
This is not a medical device.
Troubleshooting
for additional manuals, articles, and software updates.
for information about feature accuracy.
(Using Garmin Connect on Your Computer,
(Manually Syncing Data with Garmin Connect, page 26).
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