Limited Warranty - North Star NS157310 Owner's Manual

Etrol hot water/steam pressure washer – 3000psi/15.14 lpm (4 gpm)
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Dear Valued Customer:
The NorthStar Product you just purchased is built with the finest material and craftsmanship. Use this product properly and enjoy the benefits
from its high performance. By purchasing a NorthStar product, you show a desire for quality and durability. Like all mechanical equipment
this unit requires a due amount of care. Treat this unit like the high quality piece of machinery it is. Neglect and improper handling may impair
its performance. Please thoroughly read the instructions and understand the operation before using your product. Always contact Kincrome
Tools & Equipment on 1300 657 528 prior to having any service or warranty work performed, as some services performed by parties other than
approved service centers may void this warranty. This warranty is in lieu of any other warranty expressed or implied and Kincrome assumes no
other responsibility or liability outside that expressed within this warranty.
Kincrome shall warranty any piece of equipment manufactured, or parts of equipment manufactured, to be free from defects in material or
workmanship for a period of:
Product Warranty
Item #
NS157310
Engine Warranty
Item #
NS157310
This warranty applies to the original purchaser of the equipment (verification of purchase, in the form of a receipt, is the responsibility of the
buyer), is non-transferable, and covers parts and labor. Parts will be replaced or repaired at no charge, except when the equipment has failed
due to lack of proper maintenance. If a part is no longer available, the part may be replaced with a similar part of equal function. Any misuse,
abuse, alteration or improper installation or operations will void warranty. Determining whether a part is to be replaced or repaired is the sole
decision of Kincrome. Kincrome will not provide a replacement of complete products due to defective parts. Any costs incurred due to
replacement or repair of items outside of an approved facility is the responsibility of the buyer and not covered under warranty. Transportation
costs to and from service center is the responsibility of the customer.
In addition to the normal warranty, Kincrome shall warrant any normal wear item from defects in material or workmanship for a period of 90
days from the date of purchase by user. Normal wear items include, but are not limited to, belts and filter elements.
This warranty specifically excludes the following; failure of parts due to damage caused by accident, fire, flood, windstorm, acts of God,
applications not approved by Kincrome in writing, corrosion caused by chemicals, use of replacement parts which do not conform to
manufacturer's specifications, damage related to rodent and/or insect infestation and damage caused by vandalism. Additional exclusions: loss
of running time, inconvenience, loss of income, or loss of use, including any implied warranty of merchantability of fitness for a specific use.
Also, Outdoor Power Equipment needs periodic parts and service to perform well, and this warranty does not cover instances when normal use
has exhausted the life of a component or the engine.
Consumer Guarantees: Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitles to a
replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitles to have
the good repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. If you have any
queries, please contact Kincrome on 1300 657 528 for further information.
This warranty does not cover any personal injury or damage to surrounding property caused by failure of any part. Repair or replacement of
parts does not extend the warranty period. Normal burner maintenance such as cleaning and adjusting electrodes, descaling the coil, desooting
the coil, air adjustments, fuel system cleaning and obstruction due to build up is not covered by this warranty.
The engine warranty is covered under the terms and conditions as outlined by the engine manufactures warranty contained herein and is the sole
responsibility of the engine manufacture. Normal engine maintenance such as spark plugs, air filters, adjustments, fuel system cleaning and
obstruction due to build up is not covered by this warranty.
Please fill in the following information and have it on hand when you call in on a warranty claim.
Customer Number: ______________________________________________________________
Date of Purchase: _______________________________________________________________
NorthStar Serial Number: _________________________________________________________
Item Number: __________________________________________________________________

Limited Warranty

Limited Warranty
Warranty Period
2 years from date of purchase by user
Warranty Period
3 years from date of purchase by user
54

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