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Troubleshooting Guide
PROBLEM
D. NO IGNITION AT SURFACE
BURNER(S)
E. POPPING NOISE AT
SURFACE BURNER DURING
SIMMER MODE
F.
FLAME APPEARANCE ON
SURFACE BURNER(S)
1. Tall flame
2. Yellow flame
3. Pulsing flames
G G A A S S C C O O O O K K T T O O P P - -
G G A A S S C C O O O O K K T T O O P P - -
POSSIBLE CAUSE
Defective micro-switch at burner valve
Defective/dirty electrode
Defective or loose wiring
Defective spark module(s)
No Power
No gas to unit
Burner head not seated properly
O-rings damaged or not seated properly
Burr on bottom of burner head
Burner head damaged or dirty with food
debris
Inner distribution ring cracked or warped
Burner head not positioned properly
Burners not getting enough primary or sec-
ondary air
Port holes in burner head not to specifica-
tion or damaged/dirty
Incorrect gas orifices
Gas pressure
2 2
2 2
Replace micro switch
Replace/clean electrode
Replace/repair wiring
Replace spark module(s)
Check outlet and circuit breaker
Check gas pressure with a manometer
Reposition burner head and advise owner
Replace/reposition o-ring
Replace burner head
Replace/clean burner head
Replace inner distribution ring
Make sure burner head is locked in properly
Make sure air vents at front of burner box are
not blocked
Replace/clean burner head
Check stamp number on orifices
Check gas pressure using a manometer
5-4
S S E E R R I I E E S S
S S E E R R I I E E S S
TEST / ACTION
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Table of Contents
Troubleshooting
