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ATCOM A2SV User Manual

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A2SV IP Phone
IP Phone User Manual
Version: 1.0
2022-03-03

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Summary of Contents for ATCOM A2SV

  • Page 1 A2SV IP Phone IP Phone User Manual Version: 1.0 2022-03-03...

  • Page 2: Table Of Contents

    A2SV IP Phone User Manua Content Contact ATCOM ................. 5 Overview of A2SV ..............6 1.1. Interface ................. 7 1.2. Hardware ................7 1.3. LTE data parameters ............... 7 1.4. Software ................8 1.5. Network ................9 1.6. Management and Maintenance ............9 1.7.
  • Page 3 A2SV IP Phone User Manua 2.4. Multiple line dial-up ............... 22 2.5. Call Hold ................22 2.6. Call Transfer ............... 23 2.7. Mute calls ................23 2.8. 5-Way Conference ..............24 2.9. Hang up the phone ..............25 2.10. Voicemail ................26 Keypad and GUI ...............
  • Page 4 A2SV IP Phone User Manua 4.4.2. Import configuration file ..........85 4.5. Export System log ..............85 4.6. Dial plan ................ 86 4.6.1. Replace Rule ............87 4.6.2. Dial-now ..............88 4.6.3. Area Code ............... 89 4.6.4. Block Out..............90 5.

  • Page 5: Contact Atcom

    Contact ATCOM Overview of ATCOM ATCOM is the leading VoIP hardware manufacturer in global market. We have been keeping innovating with customer’s needs oriented , working with partners to establish a total solution for SMB VoIP with IP phone , IP PBX and Asterisk cards.

  • Page 6: Overview Of A2Sv

    3G/4G data networks while using voice. A2SV hotspots allow users to access 3G/4G data networks while using voice. A2SV hotspots allow users to access 3G/4G data networks while using voice. A2SV-PW is suitable for operators to support their ending customers...

  • Page 7: Interface

    VoLTE is supported, and SIP is not supported; VoLTE example:A2SV-V 1.1. Interface Power Input Note: A2SV uses 5V/1A, other models use 5V/2A LAN Port RJ45 PC Port RJ45 Headset Jack Handset Jack LTE Nano card Port Nano-SIM card port 1.2.

  • Page 8: Software

    Max 85.6Kbps (DL) Max 85.6Kbps (UL) Note: Different modules of A2SV support different LTE bands, please connect ATCOM technical support for details. 1.4. Software Support VoLTE voice and data (Note: VoLTE voice cannot support all the A2SV modules)  Support Wi-Fi ...

  • Page 9: Network

    A2SV IP Phone User Manua Call History with 400 records include answered calls, missed calls, dialed calls and forward  calls Auto update via HTTP, HTTPS, FTP, TFTP, DHCP, RPS and PNP  Syslog  SNTP, NTP  Customized Ringtone ...

  • Page 10: Compliant And Certified Standard

    A2SV IP Phone User Manua DHCP: Dynamic Host Configuration Protocol  SIP RFC3261, RFC3262, RFC3263, RFC3264, RFC3265, RFC2543, RFC3489, RFC3842,  RFC3515, RFC2976, RFC3428, RFC2327, RFC2782, RFC1889 TCP/IP: Transfer Control Protocol/Internet Protocol  RTP: Real-time Transport Protocol  RTCP:RTP Control Protocol ...

  • Page 11: Connection

    A2SV IP Phone User Manua Headset Optional 1.10. Connection 1.10.1. LTE network The phone insert the SIM card, and get the LTE or 3G network after the phone power on. When the phone is successfully connected to the network, the LCD would appear the icon...

  • Page 12: Lan Port Instructions (The Phone Need To Support The Lan Port Model)

    A2SV IP Phone User Manua Please press Menu→Wi-Fi Settings→ Hotspot, you can choose to turn on or off the hotspot, and press the down navigation key to view or modify the initial name and password. 1.10.2.2 Wi-Fi network card mode Please press Menu→Wi-Fi Settings→WLAN, select the Wi-Fi SSID and input the...

  • Page 13: Installation Instruction

    A2SV IP Phone User Manua 1.11.2. Installation instruction nstallation instruction 1. Stand bracket installation nstallation instruction A. Put the bottom side of the IP phone upside and press one Put the bottom side of the IP phone upside and press one-side joints of stand bracket...
  • Page 14 A2SV IP Phone User Manua B. Press the other side joints into the slot according to the direction of the arrow: C. It is the right picture after fixing the stand bracket below: ATCOM TECHNOLOGY CO., LIMITE www.atcom.cn...
  • Page 15 A2SV IP Phone User Manua D. Disassemble the stand bracket: Push the spring joint of stand and pull the stand according to the direction of the arrow. When the joints are pulled out of the slot, you can take off the stand bracket 2.
  • Page 16 A2SV IP Phone User Manua B. Press the other side joints into the slot according to the direction of the arrow ATCOM TECHNOLOGY CO., LIMITE www.atcom.cn...
  • Page 17 A2SV IP Phone User Manua C. After install the wall-hung stand bracket, press one-sidejoints of stand bracket into the slot, please refer to the picture as below: D. Press the other side joints into the slot according to the direction of the arrow...
  • Page 18 A2SV IP Phone User Manua F. It is the right picture after fixing the stand bracket below: G. Disassemble the stand bracket: ATCOM TECHNOLOGY CO., LIMITE www.atcom.cn...

  • Page 19: Connection Instruction

    A2SV IP Phone User Manua Push the spring joint of stand and pull the stand according to the direction of the arrow. According to the direction of the arrow: 1.11.3. Connection instruction ATCOM TECHNOLOGY CO., LIMITE www.atcom.cn...

  • Page 20: Call Function

    A2SV IP Phone User Manua 2. Call Function 2.1. Answer the calls When there is an incoming call, phone will remind user with ringing. There are 3 ways to answer the call: A. Answer by handset Pick up the handset and talk with the caller. If you want to hang up, just put back the handset.
  • Page 21 A2SV IP Phone User Manua A. Use the handset Pickup the handset, the LCD will show the current lines (user is able to switch from line1 to line6 by pressing the line key beside the LCD). Press soft key "Send" to dial the number.

  • Page 22: Pre-Dial

    2.4. Multiple line dial-up A2SV supports up to 8 concurrent calls. If there is a new incoming call when you’re talking on A2SV,the new incoming call will be displayed on LCD and status indicator LED will be fast blinking. User can press soft key "Hold" then press “Answer” to receive the new incoming call.

  • Page 23: Call Transfer

    If the target number has been setup in the current BLF list, and you have already finished the necessary setup on Webpage of A2SV, there is an easier way to complete the attend transfer. While calling, press the corresponding BLF key of the target number and then press the "Transfer"...

  • Page 24: 5-Way Conference

    A2SV IP Phone User Manua The input audio will be not transmitted to peer phone after pressing key, and the phone will be muted even switched among different modes of speaker, handset and headset. To un-mute, just press key again.

  • Page 25: Hang Up The Phone

    A2SV IP Phone User Manua 3.1. While on the Conf call, the initiator can press ‘More’ soft key to switch the first two keys feature. 4. Remove 4.1. While on the Conf call, the initiator can press the ‘Remove’ soft key to remove the chosen conf member, the remove talking would be end the call.

  • Page 26: Voicemail

    A2SV IP Phone User Manua 5. Hang up one line call Press the hook to hang up the current calling when 2 calls happened simultaneously. 2.10. Voicemail A2SV has a key for entering voicemail box and indicating new voicemail. Press key to enter the menu to configure voicemail number if you have never configured it previously.
  • Page 27 A2SV IP Phone User Manua Soft Keys Press to select a function which displayed at the softkey zone of screen Display all optional functions at the last line of LCD screen. Status Indicator Indicates the phone’s status, If the phone is being started ,the LED is on ...
  • Page 28 “History”. Adjust the volume(speaker/handset/headset/ring). Volume level will be displayed on LCD when pressing volume key. Confirm users’ operation and show status when A2SV is idle. Cancel users’ operation. Enter menu settings. Pick up and hung up under the speaker mode.

  • Page 29: Starting

    A2SV IP Phone User Manua Redial the last dialed number 3.2. Starting 3.2.1. When start on the phone, it turns to standby status in about 50 seconds. 3.2.2. After boot up finished, User can select the Language and time zone manually, and choose to connect the WIFI or not in the A20W or A20WAC IP phone.
  • Page 30 A2SV IP Phone User Manua 3.2.3. A20LTE IP phone can choose to connect LTE or not. Note: If the PIN code is enabled on the SIM card, after entering the standby interface, you will be asked to enter the PIN code. According to the network service provide requirement: you need to enter the correct PIN code within three times.

  • Page 31: Standby

    A2SV IP Phone User Manua If the SIM card need input APN code, you can press Menu → LTE setting → APN setting, choose “Enable” custom APN, and press ↓button to input APN account info. 3.3. Standby Area Item Description Status: to indicate the call status ATCOM TECHNOLOGY CO., LIMITE...

  • Page 32: Configuration

    A2SV IP Phone User Manua Time Softkey：”History”, “Contacts”, “DND” Date Line key Icon on Standby UI Icon Description The account is registered successfully. The account is not registered successfully. The line is being occupied for dialing. New incoming call Call hold.
  • Page 33 A2SV IP Phone User Manua Press the key to enter the Main Menu： A20W, A20WAC: Move the navigation key and press the softkey “Enter” or input the corresponding Number key Select the item of Main Menu： Number Key“1” Enter “Status”...

  • Page 34: Status Info

    A2SV IP Phone User Manua Move the navigation key and press the softkey “Enter” or input the corresponding Number key Select the item of Main Menu： Number Key“1” Enter “Status” Number Key“2” Enter “Feature” Number Key“3” Enter “Directory” Number Key“4”...
  • Page 35 A2SV IP Phone User Manua 1. Press the key on standby. 2. Press the key and select the “Status” of Main Menu. 3. Move the navigation key, the status display the Model, IP, MAC, Firmware, More Details Status Select “More” and then press the softkey “Enter” to check details info, and move the navigation key to check more.

  • Page 36: Call Features

    A2SV IP Phone User Manua 2. Type the IP address on a web browser； 3. Input the username and password, the default user and password for Administrator is (admin, admin), for general user is (user, user), and then press “Enter”.
  • Page 37 A2SV IP Phone User Manua All incoming calls will be forwarded to target phone number once the “Always Forward” activated, setup this feature as follow and please move the navigation to check more： Item Operation Description Always Switch on or Switch off the feature.
  • Page 38 A2SV IP Phone User Manua Item Operation Description Busy Switch on or Switch off the feature. Press the key “Enable”mean this feature is enabled， softkey“Switch”to setup “Disable”mean this feature is disabled. Forward to The Number key, “*”key, Setup the target phone number which all incoming calls transferred to and “#”are permitted to...
  • Page 39 A2SV IP Phone User Manua Item Operation Description No Answer Switch on or Switch off the feature. “On”mean this feature is activated， Press the key “Off”mean this feature is softkey “Switch”to setup unactivated . Forward to The Number key, “*”key,...
  • Page 40 A2SV IP Phone User Manua 2. Call Waiting The feature of “Call Waiting” is available by default. If switch off this feature, whatever multiple SIP accounts had been registered successfully, only one single active calling is permitted (for example Dialing, Ringing, Calling, Holding).
  • Page 41 A2SV IP Phone User Manua softkey “Switch” to setup “Enable”mean this feature is enabled，“Disable”mean this feature is disabled. Call Waiting Tone Switch on or Switch off the prompt playing. “Enable”mean this feature is Press the key enabled，“Disable”mean this feature softkey “Switch” to setup is disabled .
  • Page 42 A2SV IP Phone User Manua 4. DSS Keys The programmable keys include Line keys, Programmable keys and Soft keys on Standby UI. it is able to modify the feature of each programmable key. All programmable keys has been classified as “N/A”, “Line Key”, “BLF”, “Key event”, “Speed dial”，“Intercom”...
  • Page 43 A2SV IP Phone User Manua Item Description Account ID To display the account ID, press the soft key “Switch” or 、 to modify, the optional value is Account 1 to 4. Account name Display the account name of each account ID, non-modifiable.
  • Page 44 A2SV IP Phone User Manua Conference The 3-way conference will be setup by pressing the key “Conf” while on calling. For more info, please refer to Chapter 3.8。 The configuration item Label is a name to identify the key on LED, can be set as “conference”.
  • Page 45 A2SV IP Phone User Manua Item Description Value The phone number monitored for pickup Label A2X cannot definition label Reminding：This code must be set for pickup, and this code can be set via Web only. Set the Pickup code as follow：...
  • Page 46 A2SV IP Phone User Manua Directory Press this key to access Directory. Speed Dial Press this key while standby state, the specified target phone number will be dial from the specified account. Item Description Value The target phone number for speed dial...
  • Page 47 A2SV IP Phone User Manua 5. Key as Send The key “Key as Send” has the same function as the soft key “Dial”. Reminding: This key is not available while pre-dial. It’s the only way to press the soft key “Dial”...
  • Page 48 A2SV IP Phone User Manua Item Description Hotline Set up the hotline number, the value is null by default. Hotline timeout Set up the timeout for hotline activation，4 seconds by default. Set hotline via web: Phone→Features→General Information→Hotline. Set Hotline Time-out(secs) via web: Phone→Features→General Information→Hotline Time-out(secs).

  • Page 49: Contacts

    A2SV IP Phone User Manua Item Operation Description Accounts press the soft key “Switch” or Select the Account for anonymous call. to modify, Anonymous press the soft key “Switch” or Switch on/off the feature of making Call anonymous calls. to modify,...
  • Page 50 A2SV IP Phone User Manua 1. Press the soft key “Contacts Contacts” when the phone is standby 2. Press the navigation key 3. Press the menu key , and then select , and then select “Contacts” Configure the “Contacts” via Web via Web：...
  • Page 51 A2SV IP Phone User Manua Name and phone number are permitted to be saved into the local phonebook, and up to 400 items. It’s able to add new group, new contact, edit or delete exist contact or dial, also move the item to blacklist.
  • Page 52 A2SV IP Phone User Manua Item Operation Description Name Input by number It’s used to identify different phone keys,”*”or “#”key, change numbers. Any reduplicated names are not the input-method via permitted in the contacts. pressing the soft key “abc” Office You can save three numbers at most.
  • Page 53 A2SV IP Phone User Manua Edit the contact item via Web: Contacts→ Contacts→click on the item to edit→modify messages→Click “Edit”→Click “Save”. Delete the contact Path to delete the contact on the phone：Press →Contacts→Local Contacts→All contacts→Select the item to delete→Option→Delete→ OK→OK.
  • Page 54 A2SV IP Phone User Manua Press the soft key “Cancel” at the Warning UI to stop this operation. Move the contact item to blacklist via web ：Contacts→ Contacts→Select the item to move to blacklist→Click on “Move to black List”→Click on “Save”。...
  • Page 55 A2SV IP Phone User Manua 3. Search Remote Phonebook name: Select “Yes” or “No” to enable or disable search remote phonebook name. 4. Search Flash Time: Set the search flash time. Defauts to 120. LDAP Enable LDAP: Select “Yes” or “No” to enable or disable LDAP.

  • Page 56: History

    A2SV IP Phone User Manua Base: Set the LDAP search base. Username: Set the LDAP server username. Password: Set the LDAP server password. Max Hits(1~32000): Set the maximum number of search results from the LDAP server. LDAP Name Attributes: Set the name of the attributes returned from the server.
  • Page 57 A2SV IP Phone User Manua Make calls from history Path to make calls from history on the phone：Enter history UI→Select the item to dial→ Dial. Delete one item from history Path to delete one item from history on the phone：Enter history UI→Select the item to delete→Delete.
  • Page 58 A2SV IP Phone User Manua Path to check the details of history on the phone：Enter history UI→Select the item to check→Option→Detail→Press or “OK”. Add to Contact 1. Enter “Call History”→Select the target item→Option→add to Contact→Press the or soft key “Confirm”.

  • Page 59: Message

    A2SV IP Phone User Manua or soft key“Cancel”to Cancel the modification. Add to Blacklist For more info about this operation, please refer to Add to Contact. Delete all History’s records Path to delete all history’s records on the phone：Enter History UI→Option→Delete all→...

  • Page 60: Settings

    A2SV IP Phone User Manua 3. Press the key →Select “Message”→Setup Voicemail View Voice Mail User is able to check voicemail in below ways: 1. Setup voicemail number→Press the key 2. Press the key →Select “Message”→“View Voicemail” Select the account with “N new N old mail”, and press the soft key “Connect”, the corresponding voicemail will be connected.
  • Page 61 A2SV IP Phone User Manua Basic settings and Advanced settings will be introduces in this part, Basic Settings 1. Language A2SVsupports multiple language, to modify the language, please press the key →Setting →Basic setting→Language→Select the target language and press the soft key “Save”.
  • Page 62 A2SV IP Phone User Manua 2. Time &Date Time & Date will be displayed at the standby page of A2SV，and these info will be related with all process of IP phone. “Time & Date” can be gained by NTP Server automatically or set manually.
  • Page 63 A2SV IP Phone User Manua Item Operation Description Time Zone Select the correct Time Press the key or soft Zone for the IP phone. key “Switch” to modify it. NTP Server Key in the IP address of domain Specify the NTP Server name by the number keys,”*”,”#”...
  • Page 64 A2SV IP Phone User Manua Item Operation Description Time Zone Click drop-down box to Set a time zone matches condition select Primary NTP The primary NTP server that provide Manual input Server time and date Secondary NTP The secondary NTP server that provide...
  • Page 65 A2SV IP Phone User Manua Offset(minutes) The offset time that daylight rule takes Manual input effect Manual Settings Path to set on the phone：Press →Settings→Basic Settings→Time & Date→Manual Settings. Please move the navigation key to check more: Item Operation Description Year Key in “Year”...
  • Page 66 A2SV IP Phone User Manua Item Operation Description Manual Time Click the drop-down box A switch to control the status whether to select to enable the manual time or not Date Manual input, click Set date manually “Generated Date” to...
  • Page 67 Tuesday,17,Oct. Set the Time &Date Format via Web：Phone→Preference 4. Ringtones 10 different ringtones have been provided by A2SV for selection. Path to set on the phone： Press the key →Settings→Basic Settings→Ringtones。 For the selected ringtone，there is a dot inside the circle. Press the key to select other ringtone for playing.
  • Page 68 A2SV IP Phone User Manua Headset memory mode can be used to control the default device to make or answer calls. This function is disabled by default, which means the phone will communicate with others by hand- free when pre-dial or making calls from history or contacts, and so is the situation that pressing “Answer”...
  • Page 69 A2SV IP Phone User Manua Item Operation Description Current PIN Manual input Input the phone current PIN New PIN Manual input Set the new PIN Confirm PIN Manual input Confirm the new PIN Advanced Settings Password will be requested while accessing the page of “Advanced Settings”. This password is the same as the user’s(“admin”) to access.
  • Page 70 A2SV IP Phone User Manua Item Description Activation The status of account，the default is “Enable”，if set this as “Disable”, the account will be forbidden. Label It will show on the phone, can skip this item Display Name Parameter that in the SIP, if the SIP Server is supportable, this name...
  • Page 71 A2SV IP Phone User Manua 2. Set Password The password for Advanced Settings also is used for Web access as the role “admin”. Path to set password on phone: Press →Settings→Advanced Settings→Input password→Set Password. Item Description ATCOM TECHNOLOGY CO., LIMITE...
  • Page 72 A2SV IP Phone User Manua Current PWD The current password for web access as the role of “admin”, it’s “admin” by default. New PWD To set the new password, blank is acceptable. Confirm PWD Input the new password again, to confirm the new password.
  • Page 73 A2SV IP Phone User Manua APN Settings  APN (Access Point Name), is a parameter that must be configured when the phone obtains the network, which determines the method of the phone to access the network, and is used to indicate the type of GPRS service.
  • Page 74 A2SV IP Phone User Manua Wi-Fi Hotspot(Wi-Fi AP)  The phone turns on the Wi-Fi hotspot (Wi-Fi AP) function by default, the LCD would appear the icon . the initial SSID and password of the hotspot can be viewed on the sticker on the phone back cover.
  • Page 75 A2SV IP Phone User Manua The phone can choose three call modes such as VoLTE/SIP, VoLTE, SIP (need to support VoLTE call phone) 4. Keypad Lock It support enable or disable the keypad lock feature, if enable, the default password is 123: Please move the navigation key to check more Keypad lock via webpage: phone→Phone lock...
  • Page 76 A2SV IP Phone User Manua 1. Keypad Lock Enable: select “Yes” or “No” to enable or disable keypad lock 2. Keypad Lock Type: Menu key/Function keys/All keys/Answer call only. 3. Phone Unlock PIN(0~15 Digit):set the phone unlock PIN. Range: 0~15 digit.
  • Page 77 A2SV IP Phone User Manua Reboot via webpage:Phone→Upgrade→Reboot 4. SIM card lock setting 5. Reset to factory Once reset to factory, all parameter settings will back to the factory default value, and all configure will be cleared, users must be careful on this.

  • Page 78: Display

    A2SV IP Phone User Manua Reset Option: Full Reset, Config Reset and UserData Reset. Reset to factory via Web：Phone→Upgrade→Reset to Factory. 3.4.7. Display For more convenient, users are able to adjust the contrast grade and backlight of the main LCD display.
  • Page 79 A2SV IP Phone User Manua 1. Slave Contrast There are 9 different contrast grades for options, press the soft key “Switch” or the key for modification,8 is the default value. 2. Backlight Backlight is the brightness of LCD, also it has been defined as 9 different grades. The number “9”...

  • Page 80: Advanced Feature

    A2SV IP Phone User Manua 4. Advanced Feature 4.1. Codecs A2SV support multiple codecs, users can select the codes via Web. ATCOM TECHNOLOGY CO., LIMITE www.atcom.cn...

  • Page 81: Capture And Upgrading

    A2SV IP Phone User Manua means to enable the item of “Disabled Codes”； means to disable the item of “Enabled Codes”； Click the button to sort all enabled codes, the top item has the highest priority. Note：Multiple different items of G726，iLBC should not activated simultaneously.

  • Page 82: Auto Provision

    A2SV IP Phone User Manua Click the button “Start” to start the capture and click the button to start the capture and click the button “Stop” to end the capture. to end the capture. Then click the button “export” to download the capture file.
  • Page 83 A2SV IP Phone User Manua Item Description PnP Active Select “On” or “Off” to enable or disablePNP automatic updates DHCP Active Select “On” or “Off” to enable or disableDHCP option automatic updates Provisioning The address to save control file for auto upgrading, it can filled by http, Server https, tftp and ftp server，for example, tftp://192.168.1.111...

  • Page 84: Export & Import Configuration File

    A2SV IP Phone User Manua Check New Config If set this parameter as “On”, the phone will do some check for upgrading, and it will upgrade automatically once the conditions are met Repeatedly If set this parameter as “On”, the phone will do some check for upgrading after “Interval(minutes)”，and it will upgrade automatically...

  • Page 85: Import Configuration File

    A2SV IP Phone User Manua To modify the exported configuration file, you should to decompress it until you get a file names as configuration. The content of configuration file listed as below, 4.4.2. Import configuration file Click the button “Choose file” to select the target file for importing, and then click the button “Import”.

  • Page 86: Dial Plan

    A2SV IP Phone User Manua Item Description Log Location You can import the system log to local PC or remote Server. Server Name User must fill the address of server if you choose to export the system log to remote server.

  • Page 87: Replace Rule

    A2SV IP Phone User Manua 4.6.1. Replace Rule Dial plan “Replace Rule” means to replace a batch of complicated character string by some simple characters, to make a speed dial. Item Description Sample Number The string works as replacer, not null Set Number as “6”,...

  • Page 88: Dial-Now

    A2SV IP Phone User Manua Save Any alteration won’t take effect until the button “Save” is clicked. 4.6.2. Dial-now Dial plan “Dial-now” permits the corresponding phone to be dialed instantly without pressing the soft key “Dial”, once the input has been matched. It works like a hotline.

  • Page 89: Area Code

    A2SV IP Phone User Manua Delete Delete one added or saved dial-now dial numbersmatches the plan or multiple ones, click the frame after dial plan, and hotline the specified dial-now dial plan before takes effect in delete it, and then click button “Delete”...

  • Page 90: Block Out

    A2SV IP Phone User Manua Confirm Apply this dial plan number input in the dial UI is not between minimum length and the maximum Recover all input fields to the state length, area code will not Cancel that saved at latest time take effect 4.6.4.

  • Page 91: Wi-Fi

    A2SV IP Phone User Manua 5. WI-FI 5.1. Configure the WIFI on the phone 1. Press “Menu”→“WIFI Settings”→“Switch”, open the WIFI connection mode. 2. Please move the navigation key to check the WIFI you want to connect, Press “Connect”, t hen input the correct WiFi password.

  • Page 92: Enterprise Wifi

    A2SV IP Phone User Manua Input the right “Secret Key” and then click the “Confirm” button, the phone will reboot, after rebooting,the Wi-Fi icon will display on the home screen, it means connect failed when the icon come with , then you should check the configuration.if the icon come with ,it means connect successfully.

  • Page 93: Lte Network

    A2SV IP Phone User Manua 2. Input the WIFI account info Via the webpage: “Phone”→“Network”→ “WIFI” Press the “Search WIFI”, and select the SSID, then input the radius ID and password. Via the phone: Press “Menu”→“WIFI Settings”, and select the SSID , then input the radius ID and password.

  • Page 94: Faq

    A2SV IP Phone User Manua 7. FAQ 7.1. How to reset to factory There are 3 methods for factory reset： 1. Factory reset via phone： a) Press the key b) Select “Settings”, then press the soft key “Enter” c) Select “Advanced Settings”，then press the soft key“Enter”...

  • Page 95: Upgrade The Firmware On Safe Mode

    A2SV IP Phone User Manua 7.2. Upgrade the firmware on safe mode If the phone can’t be started successfully, user is able to upgrade the firmware on post mode, a) Setup a TFTP Server and set the PC’s IP address as “192.168.1.200”...
  • Page 96 A2SV IP Phone User Manua ATCOM TECHNOLOGY CO., LIMITE www.atcom.cn...

  • Page 97: Troubleshooting

    A2SV IP Phone User Manua 8. Troubleshooting 8.1. The phone is failed to register to SIP server 1. First of all, check the IP address. If the LAN port is DHCP, please ensure the DHCP server has been enabled. 2. Check the network gateway 3.

  • Page 98: Abbreviation

    A2SV IP Phone User Manua 9. Abbreviation DND：Do Not Disturb CFWD：Call Forward Bxfer：Blind Transfer Conf：Conference Num：Number SIP：Session Initiate Protocol RTP：Real-time Transport Protocol SDP：Session Description Protocol VPN：Virtual Private Network VLAN：Virtual Local Area Network QoS：Quality of Service Syslog：System log UDP：User Data Protocol TCP：Transmission Control Protocol...

  • Page 99: Fcc Caution

    A2SV IP Phone User Manua 10. FCC Caution Any Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. The devices complies with part 15 of the FCC Rules. Operation is subject to the following...

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