ATCOM A68w User Manual
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ATCOM A68w User Manual

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A68(W) IP Phone User Manual
Version: 1.0
2016-03-24

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  • Page 1 A68(W) IP Phone User Manual Version: 1.0 2016-03-24...

  • Page 2: Table Of Contents

    A68(W) IP Phone User Manual Content Contact ATCOM ......................5 1、Overview of A68(W) ..................... 6 1.1、Interface ......................7 1.2、Hardware ....................... 7 1.3、Software ......................7 1.4、Network ......................8 1.5、Management and Maintenance ................8 1.6、Protocol ......................8 1.7、Compliant and Certified Standard ..............9 1.8、Packing list .....................
  • Page 3 4.4、Export & Import configuration file ..............83 4.4.1、Export configuration file ................. 83 4.4.2、Import configuration file................. 84 4.5、Export System log ..................84 4.6、Dial plan ...................... 85 4.6.1、Replace Rule ..................86 4.6.2、Dial-now ....................87 4.6.3、Area Code .................... 88 4.6.4、Block Out ..................... 89 ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 4 A68(W) IP Phone User Manual 5、WI-FI(only for A68W) ..................91 5.1、Configure the wifi on the phone ............... 91 5.2、Configure the wifi on the WEB ................. 91 6、FAQ ........................92 6.1、How to reset to factory .................. 92 6.2、Upgrade the firmware on safe mode ..............93 6.3、How to make IP Peer to Peer call ..............

  • Page 5: Contact Atcom

    Contact ATCOM Overview of ATCOM ATCOM is the leading VoIP hardware manufacturer in global market. We have been keeping innovating with customer’s needs oriented , working with partners to establish a total solution for SMB VoIP with IP phone , IP PBX and Asterisk cards.

  • Page 6: Overview Of A68(W)

    A68(W) IP Phone User Manual 1、Overview of A68(W) A68(W) A68(W)with Rainbow ET ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 7: Interface

    SIP Domain name, Authentication and Backup SIP Server  DTMF（Inband, RFC2833, SIP INFO)  Call transfer, Call forward, 3-way conference, Call hold, Call back  DND(Do Not Disturb), Auto answer, Blacklists, Block Call-ID, Block Anonymous call, Dial plan, IP call ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 8: Network

    IEEE 802.3 /802.3 u 10 Base T / 100Base TX  PPPoE: PPP over Ethernet  DHCP: Dynamic Host Configuration Protocol  SIP RFC3261, RFC3262, RFC3263, RFC3264, RFC3265, RFC2543, RFC3489, RFC3842, RFC3515, RFC2976, RFC3428, RFC2327, RFC2782, RFC1889 ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 9: Compliant And Certified Standard

    Humidity: 10 to 90% no dew 1.8、Packing list Model A68(W) Telphone 1Unit Handset 1 Unit Handset cable 1 Unit 1Unit Stand bracket Power adapter Optional 1 unit，1.5 meters Network Cable CD (User mnuaal) 1 Unit Rainbow ET Optional Headset Optional ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 10: Installation

    (Laptop, IP phone) is able to access network via the PC port of Rainbow 4(S). 1、Stand bracketinstallation instruction A. Put the bottom side of the IP phone upside and press one-side joints of stand bracket into the slot, please refer the picture as below: ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 11 D. Disassemble the stand bracket: Push the spring joint of stand and pull the stand according to the direction of the arrow. When the joints are pulled out of the slot, you can take off the stand bracket ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 12 A68(W) IP Phone User Manual 2、Wiring instruction Plug in the power adapter, cable and handset or headset to the corresponding ports as below picture and press them to the slots on the stand bracket. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 13: Call Function

    Keep your microphone connected with the RJ9 headset jack, when there is an incoming call, press and talk with the caller. If you want to hang up, please press again. Pressing can change calling or talking into speaker mode, and lifting the handset switches to handset mode. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 14: Make Calls

    When the certain contact person is highlighted, press "Dial" or just pick up the handset to call this number. 2. Pick up the handset, press "Directory" soft key, then find the contact person and press "Dial" soft key. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 15: Pre-Dial

    24. When there is an incoming call to another line, LCD will show the incoming phone number and line ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 16: Call Hold

    3-way conference after pressing “Hold” Key again. Remember the conversation is still on hold without being ended even if hung up under the status of hold. 2.6、Call Transfer 1. Attended call transfer The attended transfer allows user to call a third-party before transferring the calling. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 17: Mute Calls

    While calling, press the corresponding BLF key of the target number, the blind transfer will be achieved. Setup BLF list with blind transfer functions on Webpage: “Phone”→“Features”→”Transer Settings”→”Transfer Mode via DSS Key (Blind Transfer” 2.7、Mute calls ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 18: 3-Way Conference

    1. Softkey hang up While on calling, press the softkey “End Call” to hang up. 2. Handset hang up Put back the handset at handset mode, the current calling will be hung up. 3. Speaker hang up ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 19: Voicemail

    Otherwise, the voicemail number will be called after pressing it. 3、Keypad and GUI 3.1、Keypad Description of the keys and Screen ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 20 Red slow blinking —— Calling on the current line has  been hold by local end. Enter/Quit Menu Access & Manage the Voicemail Mute Make a call or answer a call on headset ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 21: Starting

    Off——The account is unregistered  Green on always——The account is idle. Red on always ——The account is being occupied.   Red fast blinking——The account is ringing. BLF LCD Display Display the content of each programmable key. 3.2、Starting ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 22: Standby

    All lights will be on (Red) at the moment when the phone powered on, and then light off in the following One second. And then the phone turns to standby status in about 50 seconds. 3.3、Standby ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 23 Call being hold, and displayed in the calling UI. Unavailable Network, and displayed in the Area 5. Calling via handset, and displayed in the Area 1. Calling via Speaker, and displayed in the Area 1. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 24: Configuration

    Volume turn to be “0”，and displayed in the Area 1. Auto-Answer is activated，and displayed in the Area 1. DND is activated, and displayed in the Area 1. 3.4、Configuration Press the key to enter the Main Menu： ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 25: Status Info

    2. Details Status——Network info、Production info and Account info in details. Basic Status You’re able to check the basic status in both ways as below： 1. Press the key on standby. 2. Press the key and select the “Status” of Main Menu. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 26 Press the softkey“Enter”to check status info,and“Back” to return the Basis Status page. Check the Status info via Web 1. Check the IP address of IP phone； 2. Type the IP address on a web browser； ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 27: Call Features

    Any type of Call forward feature is activated, the Icon will be indicated on the LCD Display, and the soft key “Forward”(at the bottom line of LCD display) will turn to be “-Forward”. Always Forward ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 28 “#”are permitted to be input. feature code directly to close all incoming calls forward Busy Forward It means the phone is busy once the phone is not at standby mode. Setup this feature as below: ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 29 No Answer Forward All incoming calls will be forwarded after time out, once the feature of “NoAnswer Forward” is activated.Setup this feature as below, ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 30 The feature code to disable all incoming The Number key, “*”key, calls forward, the phone will send the and “#”are permitted to be feature code directly to close all input. incoming calls forward Setup Call Forward Via Web ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 31 The feature of “Call Waiting” is available by default. If switch off this feature, whatever multiple SIP accounts had been registered successfully, only one single active calling is permitted (for example Dialing, Ringing, Calling, Holding). ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 32 The feature of “Auto Answer” is switched off by default.All incoming calls will be answered automatically when the phone is standby once “Auto Answer” is activated. “Auto Answer”when the phone is under “on Calling” status. The Icon will be indicated once “Auto Answer” is available。 ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 33 “Pickup”,“Call Park”,“DTMF”, “Directory”. Commments： N/A means this key is not permitted to be set as a programmable key. Line key Display the account informantion, press it for making a call, answering incomming calls,call hold and resume. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 34 Indicate the status of monitored account. Once set the BLF key with Pickup feature, user is able to answer the incoming call to the monitered account by pressing the corresponding BLF key. If the monitored account is idle, press the corresponding BLF key for spead dial. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 35 The configuration item Label is a name to identify the key on LED, can be set as “conference”. Hold The same feature as the key .For more info, please refer toChapter 2.5. The configuration item Label is a name to identify the key on LED, can be set as “hold”. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 36 The configuration item Label is a name to identify the key on LED, can be set as “return”. Call Pickup Press this key to pick up if new incoming call to the monitored phone number. Item Description ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 37 At this moment, user is able to continue the parked calling with any other phones which registered on the same SIP server by dialing the code which user have received. Item Description ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 38 The value sent to remote end while on calling. Directory Press this key to access Directory. The configuration item Label is a name to identify the key on LED, can be set as “phonebook”. Speed Dial ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 39 The target phone number for speed dial Intercom Press this key when the phone is idle, the phone will dial the specified “Value”, and theremote end will answer the callautomatically. Note: This feature is supported by specified servers only. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 40 To identify this key on LED, for example “intercom”. Value The target phone number for Intercom The programmable key configured via web included Memory Key, Line Key, Programmable Feature Key, and Feature key of expansion module. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 41 (or input something and then all deleted). Item Description Hotline Set up the hotline number, the value is null by default. Hotline timeout Set up the timeout for hotline activation，4 seconds by default. Set hotline via web: Phone→Features→General Information→Hotline. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 42 “#”are permitted to be input. anonymous call by sending the feature code to the server Call Off Code Set the feature code to turning off The Number key, “*”key, and ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 43: Directory

    The content of Directory includes local phonebook and blacklist. Enter Directory as follow, 1. Press the soft key “Directory” when the phone is standby 2. Press the navigation key 3. Press the menu key , and then select “Directory” Configurethe “Directory” via Web： ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 44 Make callsfrom directory →Directory→Local Contacts→Select the record→Dial。 Path to set on the phone: If only one phone number saved with the selected contact person, the phone number will be dialed while calling the contact person. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 45 If multiple phone numbers saved with the selected contact person, user must select one of the phone numbers for dialing while calling the contact person. Add new contact →Directory→Local Contacts→Add. Path to add new contact on the phone：Press ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 46 ID. call happened, otherwise the selected ringtone will be played. Photo Only for preview. It’s To identify a contact item by a specified image. available for modification via Web only. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 47 Edit the contact item via Web: Contacts→Contacts→click on the item to edit→modify messages→Click “Edit”→Click “Save”. Delete the contact →Directory→Local Contacts→ Path to delete the contact on the phone：Press Select the item to delete→Option→Delete→OK→OK. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 48 Press the soft key “Cancel” at the Warning UI to stop this operation. Move the contact item to blacklist via web ：Contacts→Contacts→Select the item to move to blacklist→Click on “Move to black List”→Click on “Save”。 ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 49 2. Display name: Set a display name on the phone. 3. Search Remote Phonebook name:Select “Yes” or “No” to enable or disable search remote phonebook name. 4. Search Flash Time: Set the search flash time.Defauts to 120. LDAP ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 50 Port:Set the LDAP server port number.Defauts to 389. Base:Set the LDAP search base. Username:Set the LDAP server username. Password: Set the LDAP server password. Max Hits(1~32000): Set the maximum number of search results from the LDAP server. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 51: History

    Also, user is able to check the detail info of call history via Web, but only review operation is allowed while accessing via web. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 52 Path to make calls from history on the phone：Enter history UI→Select the item to dial→ Dial. Delete one item from history Path to delete one item from history on the phone：Enter history UI→Select the item to delete→Delete. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 53 Path to check the detailsof history on the phone：Enter history UI→Select the item to check→Option→Detail→Press or “OK”. Add to Contact 1. Enter “Call History”→Select the target item→Option→add to Contact→Press the or soft key“Confirm”. At this moment an “edit” page will be popped up. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 54: Message

    Add to Blacklist For more info about this operation, please refer to Add to Contact. Delete all History’s records Path to delete all history’s records on the phone：Enter History UI→Option→Delete all→ Press or “OK”. 3.4.5、Message ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 55 Set Voice Mail There is 3 different methods to set up the voicemail, 1. Press the key after factory set 2. Press the key for a while →Select “Message”→Setup Voicemail 3. Press the key ViewVoice Mail ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 56: Settings

    Select the account with “Unregistered”, and press the soft key“Connect”, the setting page of Voicemail will be popped up. 3.4.6、Settings Basic settings and Advanced settings will be introduces in this part, Basic Settings ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 57 Setting→Basic setting→Language→Select the target language and press the soft key “Save”. Set language via web：There is a drop-down box at the top left corner of webpage，choice one kind of language and click, the language will take effect immediately. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 58 NTPSetting →Settings→Basic Settings→Time & Date→NTP Path to set on the phone：Press Settings. Item Operation Description Time Zone Select the correct Time 、 Press the key or soft Zone for the IP phone. key“Switch”to modify it. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 59 Press the key or soft mean user must set this key”Switch” to modify it. via web. Set NTP via Web：Phone→Preference. Item Operation Description Time Zone Click drop-down box to Set a time zone matches condition select ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 60 Stop Week of Click drop-down box to The week of month that the daylight Month select rule stops taking effect Offset(minutes) The offset time that daylight rule takes Manual input effect ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 61 Key in “Hour” with the number key, “*”and “#” Time info Minute Key in “Minute” with the number key, “*”and “#” Second Key in “Second” with the number key, “*”and “#” Set the Time & Date manually via web：Phone→Preference. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 62 Time Manual input, click Set time manually “Generated Time” to gains time from the computer 3. Time&Date Format →Settings→Basic Settings→Time & Date Format. Path to set on the phone：Press Item Optional Example of result ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 63 10 different ringtones have been provided by A68(W) for selection. Path to set on the phone： →Settings→Basic Settings→Ringtones。 Press the key 、 For the selected ringtone，there is a dot inside the circle. Press the key to select other ringtone for playing. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 64 “Headset Memory Mode”. →Settings→Basic This function can be configured on the phone only: Press Settings→Headset Memory Mode. 6. Phone Unlock PIN Phone Unlock PIN:Unlock the phone locked conditions. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 65 Password will be requested while accessing the page of “Advanced Settings”. This password isthe same as theuser’s(“admin”) to access. 1. Accounts Up to 6 accounts supported by A68(W), path to set the account info on phone：Press →Settings→Advanced Settings→Input password→Accounts. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 66 The account is register failed Disabled The account is disabled Select the account and press the soft key “Enter”to access the page of account setting. Item Description Activation The status of account，the default is“Enable”，if set this as ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 67 The status of Outbound Server, “off” by default Status Outbound Proxy IP address of Outbound Agency The status of Stun Server, “off” by default Stun Status Stun Server IP address of Stun Server Configure account via web：Account→Basic ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 68 The current password for web access as the role of “admin”, it’s “admin” by default. New PWD To set the new password, blank is acceptable. Confirm PWD Input the new password again, to confirm the new password. Set password via Web：Phone→Security. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 69 A68(W) IP Phone User Manual 3. Network →Settings→Advanced Settings→ Path to set network parameters on phone:Press Input the password→Network. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 70 PPPoE.Set the LAN port via Web：Network→ Basic. DHCP The phone gains IP address via DHCP by default. STATIC IP If the phone gains IP address via Static IP, user must input the IP address info manually. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 71 PPPoE server or ISP support will be requested in this way.  PC Port Only bridge mode support by PC port.  VLAN The feature of VLAN must be supported by network switch, and by default this feature it’s not activated on Rainbow 4(s). ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 72 Webserver type include HTTP and HTTPS, different access port will be required by different access type, user is able to confirm the port info at the webpage, HTTP & HTTPS are both permitted by default. Set Webserver type via Web：Network→Advanced→WebServer→Type.  ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 73 A68(W) IP Phone User Manual A68(W) support the feature of VPN, and this feature must be supported by VPN Server. Set the VPN via Web：Network →Advanced→VPN. 4. Keypad Lock ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 74 3. Phone Unlock PIN(0~15 Digit):set the phone unlock PIN.Range: 0~15 digit. 4. Phone Lock Time Out(0~3600s): set the phone lock time out.Range: 0~3600s 5. Emergency:set emergency number.Defauts to 110、120、119 and 911. 5. Reboot After the restart,the phone will back to standby interface. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 75: Display

    Once reset to factory, all parameter settings will back to the factory default value, and all configuration will be cleared, users must be careful on this. Reset Option:Full Reset,Config Reset and UserData Reset. Reset to factory via Web：Phone→Upgrade→Reset to Factory. 3.4.7、Display ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 76 There are 5 different wallpapers for options,press the soft key “Switch” or the key formodification. 2、Slave Contrast 、 There are 9 different contrast grades for options,press the soft key “Switch” or the key for modification,6 is the default value. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 77 There are 2 different modes for options,press the soft key “Switch” or the key modification,defaults to Mode2. 4、Backlight Backlight is the brightnessof LCD, also it has been defined as 9 different grades. The number “9” means the lightest. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 78 To adjust thebrightness of LCD expansion module, it must be connected with the hosted phone. Otherwise the host phone will indicated “No expansion module”. 5、Screensaver The phone is not operating within the given time,automatically enter the screensaver interface. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 79: Advanced Feature

    “Disabled Codes”， means to disable the item of “EnabledCodes”；click the button to sort all enabled codes, the top item has the highest priority. Note：Multiple different items of G726，iLBC should not activated simultaneously. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 80: Capture And Upgrading

    A68(W) IP Phone User Manual 4.2、Capture and Upgrading Click the button “ Start” to start the capture and click the button “Stop” to end the capture. Then click the button “export” to download the capture file. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 81: Auto Provision

    Click the button “Choose file”to select the target local file and click “Upgrade” to process upgrading, this will cost a couple of minutes. And after reboot, the phone will be upgraded successfully. 4.3、Auto Provision User is able to configure the phone to upgrade automatically. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 82 Configures the plaintext AES key for decrypting the Common CFG file MAC-oriented AES Configures the plaintext AES key for decrypting the MAC-oriented CFG file Check New Config If set this parameter as “On”, the phone will do some check for ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 83: Export & Import Configuration File

    Don’t check the “Export User Data” and click “Export” directly, it will export the template of  the configuration file; Check the “Export User Data” and then click “Export”, it will export a configuration file that  carries with user’s configured data. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 84: Import Configuration File

    “tar.gz”. 4.5、Export System log When the phone doesn’t working well, System log is the best assistant tools for troubleshooting, all operation details has been recorded. This operation is available via Web only. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 85: Dial Plan

    Represent one character, e.g., “6x” can match “61”,“62”, “ 6s” and so on Represent a character in one range, e.g., “ 83[0-5]18618”can matche“83018618”,“83488618” and so on Represent the combination of characters, e.g., “([1-9])([2-7])3” can match “923”,“153”,“773” and so on ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 86: Replace Rule

    1,3,and 4 blank, it means applying this dial plan to automatically all accounts Multiply replace rules can be configured in one phone, after one replace dial plan configured, click this button to add a new one ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 87: Dial-Now

    “Dial”, once the input has been matched. It works like a hotline. Iten Description Sample Dial-now Rule The string to be dialed out automatically by Set “Dial-now Rule” the phone as 6xxx, keep ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 88: Area Code

    For convenience, area code has been recommended to be configured while frequently dialing to that type of phone number. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 89: Block Out

    Apply this dial plan Cancel Recover all input fields to the state that saved at latest time 4.6.4、Block Out Dial plan “Block out” is used to prohibit the phone number outgoing call from some accounts. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 90 “10086” with blank, it means applying this dial plan account 2, 4 or 6 to all accounts Confirm Apply this dial plan Cancel Recover all input fields to the state that saved at latest time ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 91: Wi-Fi(Only For A68W)

    3、Return to the standby interface,and phone successful connected to the wifi. 5.2、Configure the wifi on the WEB A68W connect to network via Wi-Fi acquiescently, click “Search Wi-Fi” button to search the available Wi-Fi. After all available Wi-Fi hotspots are list out, click the round behind the available Wi-Fi which you want to connect.

  • Page 92: Faq

    Select “Advanced Settings”，then press the soft key“Enter” d) Input the access password, then press the soft key“Enter” e) Select“Reset to factory”，then press the soft key“Enter” f) Press the soft key“OK”，then the phone will be reboot and resumed to factory default settings ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 93: Upgrade The Firmware On Safe Mode

    “*” and “4” to upgrade the logo file, and then plug in power until “upgrading…” displayed on LCD e) The phone will start downloading file from TFTP server After downloading completed, the phonewill be automatically upgraded ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 94: How To Make Ip Peer To Peer Call

    5. Make sure SIP Server has been enabled already 6. Make sure the Port of SIP Server, it’s 5060 by default 7.2、Thephone is failed to gain IP address 1. Make sure the network cable has been plugged into the LAN port ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

  • Page 95: Only One Party Can Hear From Another On Calling

    5. Try to make a normal call again 8、Abbreviation DND：Do Not Disturb CFWD：Call Forward Bxfer：Blind Transfer Conf：Conference Num：Number SIP：Session Initiate Protocol RTP：Real-time Transport Protocol SDP：Session Description Protocol VPN：Virtual Private Network VLAN：Virtual Local Area Network QoS：Quality of Service ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...
  • Page 96 A68(W) IP Phone User Manual Syslog：System log UDP：User Data Protocol TCP：Transmission Control Protocol TLS：Transport Layer Security Protocol BLF：Busy Lamp Field DNS：Domain Name System SRTP：Secure Real-time Transport Protocol NTP：Network Time Protocol VAD：Voice Activity Detection CNG：Comfort Noise Generator ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn...

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A68

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