Line Of Dots Appears In All Scanned Images; Back Of Original Image Appears In Scanned Document; Uninstall Your Scanner Software - Epson ES-400 II User Manual

Line of Dots Appears in All Scanned Images

If a line of dots appears in all your scanned images, try these solutions:
• Clean the scanner glass with a soft, dry, lint-free cloth or use a small amount of glass cleaner on the
cloth, if necessary. Paper towels are not recommended.
Caution: Do not spray glass cleaner directly on the scanner glass.
• Make sure any interface cables are securely connected at both ends.
• Remove any dust or dirt that may have adhered to your original.
• Do not press with too much force on the original or the document cover.
Keep the document cover closed to prevent dirt or dust from getting inside.
Parent topic:

Back of Original Image Appears in Scanned Document

If an image from the back of a thin original appears in your scanned image, try the following solutions:
• Place a piece of black paper on the back of the original and scan it again.
• Make sure you selected the correct Image Type setting for your original and select the Text
Enhancement setting in Epson Scan 2. You can also select the Remove Background setting in
Epson Scan 2.
• Adjust the Brightness setting in Epson Scan 2.
Parent topic:
Related tasks
Scanning a Document in Epson ScanSmart

Uninstall Your Scanner Software

If you have a problem that requires you to uninstall and re-install your software, follow the instructions for
your operating system.
Uninstalling Scanner Software - Windows
Uninstalling Scanner Software - Mac
Parent topic:
Solving Flatbed Scanner Dock Problems
Solving Flatbed Scanner Dock Problems
Solving Problems
120