Toyota Prius V 2016 Manual page 351

In other situations

Even though all conceivable measures have been taken, the symptom sta-
tus does not change.
The cellular phone is not close enough to this system.
 Bring the cellular phone closer to this system.
The cellular phone is the most likely cause of the symptom.
 Turn the cellular phone off, remove and reinstall the battery pack,
and then restart the cellular phone.
 Enable the cellular phone's Bluetooth
 Stop the cellular phone's security software and close all applica-
tions.
 Before using an application installed on the cellular phone, care-
fully check its source and how its operation might affect this sys-
tem.
PRIUS v_OM_OM47B12U_(U)
®
5-9. Bluetooth phone
®
connection.
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