Pre-Auth / Pre-Auth Top Up - VeriFone VX 680 User Manual

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The terminal will now present the customer with three pre-determined gratuity
options (5%, 10% and 15%) and the option to add a specific amount. Please note that
the gratuity amount entered cannot exceed the value of the original transaction
amount.
The terminal will now display the Sale amount, the gratuity amount and the Total
transaction amount and will request confirmation. Either choose 'Yes' or 'No' to
proceed.
If 'No' is selected the terminal will return to the previous screen where the customer
can choose the gratuity amount again.
The terminal now requires a PIN to be entered. Key this in and press the green Enter
key to continue. The terminal should now be returned to the merchant.
The terminal will now communicate with the acquiring Bank's Host system and obtain
an AUTH code.
Tear off the merchant receipt copy and select 'Yes' to print the customer copy. The
card can now be removed from the terminal.
The transaction is now complete and the terminal will return to the idle screen.
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Pre-Auth / Pre-Auth Top Up

** This is not a standard feature on a terminal. To have this feature enabled please contact the helpdesk**
**Note: The process for Pre-Auth and Pre-Auth Top-Up is the same, but Pre-Auth Top-Up should be used if a
Pre-Auth has already been taken on the same card otherwise Pre-Auth should be used**
From the idle screen, select 'Pre-Auth New'.
Key in the required Pre-Auth amount and then press the green Enter button.
If a mistake is made press the yellow back space key to delete the amount and try
again.
The following screen will then be displayed. Either insert a card into the smart card
reader, swipe it through the magnetic card reader or key in the card details manually.
If a card was inserted into the smart card reader then the terminal will require a PIN
to be entered in order to complete the transaction. Key this in and press Enter to
continue.
The terminal will contact the acquiring Host for an AUTH code and will display the
response on the screen.
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