Troubleshooting - Dometic RGE Series Installation And Operating Manual

Refrigerator operation
5.13 Trouble-shooting
Before notifying the authorised Service Center,
please check whether:
the instructions in section "Operating the
refrigerator" have been observed.
the refrigerator stands level.
it is possible to operate the refrigerator with
any available power source.
Failure: The refrigerator does not cool sufficiently.
Possible cause
- Inadequate ventilation to the unit.
- Thermostat setting is too low.
- The condenser is heavily frosted.
- Too much warm food has been stored inside
within short period of time.
- The appliance has been running for only a short
period of time.
- Ambient temperatures too high.
Failure: The refrigerator does not cool in gas operation mode.
Possible cause
- Gas cylinder empty.
- Is the upstream shut-off device open ?
- Air in the gas pipe ?
Failure: The refrigerator does not cool in 230V operation.
Possible cause
- On-board fuse defective.
- No connection to mains supply voltage.
- Heating element defective.
Action you can take
- Check that the ventilation grille of the cooling
unit is not covered.
- Set thermostat to a higher level.
- Check that the refrigerator door closes properly.
- Allow warm food to cool down before storage.
- Check whether the cooling compartment works
after approx. 4 - 5 hours.
- Ventilate room.
Action you can take
- Change gas cylinder.
- Open shut-off device.
- Switch off the appliance and start again. Repeat
this procedure 3 - 4 times, if necessary
Action you can take
- Fit new fuse.
- Make a connection to a mains power supply.
- Please inform the Dometic Customer Service.
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