Sharp MX-C528F User Manual page 256

Troubleshoot a problem
Horizontal dark lines
Notes:
•
Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings >
Troubleshooting > Print Quality Test Pages.
•
If horizontal dark lines keep appearing on the prints, then see the "Repeating defects" topic.
Action
Step 1
a
Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•
Make sure that the setting matches the paper loaded.
•
You can also change the setting on the printer control
panel. From the home screen, touch Settings > Paper >
Tray Configuration > Paper Size/Type.
b
Print the document.
Do horizontal dark lines appear on prints?
Step 2
a
Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
b
Print the document.
Do horizontal dark lines appear on prints?
Yes No
Go to step 2. The problem is
solved.
Go to step 3. The problem is
solved.
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