Sharp MX-C528F User Manual page 250

Troubleshoot a problem
Action
Step 3
a
Depending on your operating system, specify the paper size
and paper type from the Printing Preferences or Print dialog.
Notes:
•
Make sure that the settings match the paper loaded in
the tray.
•
You can also change the settings on the printer control
panel. From the home screen, touch Settings > Paper >
Tray Configuration > Paper Size/Type.
b
Print the document.
Is the print mottled?
Step 4
a
Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b
Print the document.
Is the print mottled?
Step 5
a
Remove the color imaging kit, and then remove the black
imaging unit.
Warning—Potential Damage: Do not expose the color
imaging kit and black imaging unit to direct light for more
than 10 minutes. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the color imaging kit and black
imaging unit. Doing so may affect the quality of future print
jobs.
b
Insert the black imaging unit, and then insert the color imaging
kit.
c
Print the document.
Is the print mottled?
Paper curl
Yes No
Go to step 4. The problem is
solved.
Go to step 5. The problem is
solved.
Contact your dealer. The problem is
solved.
250