Messages - Kyocera ECOSYS M3860idnf Operation Manual

Troubleshooting > Messages

Messages

When an error occurs, the display may show one of the messages listed below. These will help you identify and correct
the problem.
NOTE
When a transmission error occurs, a sent/receipt result report is produced.
Check the error code shown in the report and refer to the following:
Error Code List (page 9-5)
To print the sent/receipt result report, refer to the following:
Send Result Reports (page 7-4)
FAX RX Result Reports (page 7-6)
You may also check error codes using the activity report.
Activity Report (Outgoing FAX Report and Incoming FAX Report) (page 7-7)
Message
Add the following paper in
cassette #.
Box limit exceeded.
Cannot process this job.
Job Accounting restriction
exceeded.
Machine failure.
Scheduled sending jobs
exceeded.
The phone receiver is off the
hook.
Checkpoint
Does the selected paper size
match the paper size loaded in
the specified paper source?
Is the indicated cassette out of
paper?
Is [End] displayed on the
screen?
―
Is the acceptable printing count
restricted by Job Accounting
exceeded?
―
―
―
Corrective Action
Select [Continue] to continue printing.
Select [Cancel] to cancel the job.
Load paper.
Select [Paper Selection] to select the
other paper source. Select [Continue] to
print on the paper in the currently
selected paper source.
The specified box is full, and no further
storage is available; Job is canceled.
Select [End]. Try to perform the job again
after printing or deleting data from the
box.
This job is canceled because it is
restricted by User Authorization or Job
Accounting. Select [End].
The printing count exceeded the
acceptable count restricted by Job
Accounting. Cannot print any more. This
job is canceled. Select [End].
Internal error has occurred. Make a note
of the error code displayed on the screen,
and contact your Service Representative.
The number of jobs has exceeded the
limit set for delayed transmission. Select
[End]. The job is canceled.
Wait until the delayed transmission is
executed, or cancel the delayed
transmission and then perform the job
again.
Put down the receiver.
9-4
Reference
Page
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―
―
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Refer to the
machine's
Operation
Guide.
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3-20
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