Philips BJ3.1E LA Service Manual page 42

EN 42 5. BJ3.1E LA
5.9 Software Upgrading
5.9.1 Introduction
The set software and security keys are stored in a NAND-
Flash, which is connected to the VIPER via the PCI bus.
It is possible for the user to upgrade the main software via the
USB port. This allows replacement of a software image in a
stand alone set, without the need of an E-JTAG debugger. A
description on how to upgrade the main software can be found
in chapter 3 "Directions For Use".
Important: When the NAND-Flash must be replaced, a new
SSB must be ordered, due to the presence of the security
keys!!! (copy protection keys, MAC address, for US the POD
keys, ...). See table "SSB service kits" for the order codes.
Perform the following actions after SSB replacement:
1. Set the correct option codes (see sticker inside the TV).
2. Update the TV software (see chapter 3 for instructions).
3. Perform the alignments as described in chapter 8.
4. Check in CSM if the HDMI keys are valid.
Table 5-4 SSB service kits
Model Number
SSB factory assy code
32PFL7332/10
32PFL7562D/10
32PFL7572D/10 3104 328 51951
37PFL7332/10
37PFL7562D/10
42PFL7332/10
3104 328 51961
42PFL7562D/10
42PFL7572D/10
1) Information in column "SSB factory assy code" is only for
reference purposes. Do not use this code when ordering a new
SSB.
5.9.2 Main Software Upgrade
The software image resides in the NAND-Flash, and is
formatted in the following way:
Channel table, EPG data, ...
Data
HDMI keys, POD keys, MAC
address, wizard pictures, EPG
pictures, ...
Main software
Default software upgrade
application
Fall back software upgrade
application
Software
Bootloader
µBTM
Partition Table
Figure 5-21 NAND-Flash content
• Main software and default download application can be
upgraded via USB stick. See below.
• "Fall back software upgrade application", bootloader and
µBTM can only be recovered via special EJTAG tooling
and the "flash utils" part of the one-zip. Only service
centres who are allowed to do component level repair have
such tooling.
• The "panel upg" which you will also find in the one-zip file
is used for factory purposes only.
Service Modes, Error Codes, and Fault Finding
1) New SSB order code
Refer to Spare Parts list
Data : read/write part
One-ZIP : panel UPG
Data : read only part
One-ZIP : FUS
Boot 2 (DVD OK)
Boot 1 (DVD cursor down)
One-ZIP : flash-utils
Boot 0
G_16460_019.eps
181006
Automatic Software Upgrade
In "normal" conditions, so when there is no major problem with
the TV, the main software and the default software upgrade
application can be upgraded with the autorun.upg (FUS part of
the one-zip file: e.g. 3104 337 02871 _FUS _BX31E_
0.48.20.0_commercial.zip). This can also be done by the
customers themselves, but they will have to get their software
from the commercial Philips website. The autorun.upg file must
be put in the root of your USB stick.
How to upgrade:
1. Copy "autorun.upg" to the root of your USB stick.
2. Insert USB stick in the side I/O while the set is in "ON"
MODE. The set will restart and the upgrading will start
automatically. As soon as the programming is finished,
you'll get the message that you can remove your USB stick
and restart the set.
Manual Software Upgrade
In case that the software upgrade application does not start
automatically, you can also start it manually.
How to start the software upgrade application manually:
1. Disconnect the TV from the Mains/AC Power.
2. Press the "OK" button on a Philips DVD RC-6 remote
control (it is also possible to use the TV remote in "DVD"
mode). Keep the "OK" button pressed while reconnecting
the TV to the Mains/AC Power.
3. The software upgrade application will start.
Attention !
In case that you have started the download application
manually, the "autorun.upg" will not be recognized.
What to do in this case:
1. Create a directory "upgrades" on your USB stick.
2. Rename the "autorun.upg" to something else, e.g. to
"software.upg". Don't use long or complicated names, keep
it simple. Make sure that autorun.upg is no longer present
in the root of your USB stick.
3. Copy the renamed upg file into this directory.
4. Insert USB stick in the side I/O.
5. The renamed upg file will be visible and selectable in the
upgrade application.
Fall Back Software Upgrade Application
If the default software upgrade application does not start (could
be due to a corrupted boot 2 sector) via the above described
method, you can try to activate the "fall-back software upgrade
application".
How to start the "fall-back software upgrade application"
manually:
1. Disconnect the TV from the Mains/AC Power.
2. Press the "cursor down" button on a Philips DVD RC-6
remote control (it is also possible to use the TV remote in
"DVD" mode). Keep the "cursor down" button pressed
while reconnecting the TV to the Mains/AC Power.
3. The software upgrade application will start.
5.9.3 Stand-by Software Upgrade
There are two methods now to upgrade stand-by software:
Upgrade via USB
In this chassis it is possible to upgrade stand-by software via a
USB stick. The method is similar to upgrading main software
via USB.
Use the following steps:
1. Create a directory "upgrades" on your USB stick.
2. Copy the stand-by software (delivered via the Service
organization) into this directory.
3. Insert the USB stick into the TV.
4. Start the download application manually (see paragraph
"Manual start of the Software Upgrade Application".
5. Select the appropriate file and press the red button to
upgrade: