Kohler K-702 Installation Manual page 14

Troubleshooting the Neckjet System
Symptoms
14. Dial does not
respond when
neckjet mode is
selected.
15. Pump operates but
neckjets do not turn j
on. Indicator bar on on Indicato ba on
user keypad and
neckjet icon are neckjet icon are
flashing.
16. Pump operates but
neckjets do not turn j
on Indicato ba on on. Indicator bar on
user keypad is NOT
flashing. flashing.
17. Water flows from
neckjets, but
neckjets do not j
pulse. l
A
1018963-2-
Probable Causes
A. Faulty user keypad.
A. Pillow is not installed.
B. Reed switch is faulty.
C. Wiring harness from neckjet to control
is loose, disconnected or damaged.
A. Neckjet line is blocked.
B. Wiring harness from neckjet to control
is loose, disconnected or damaged.
C. Faulty butterfly valve.
D. Faulty control.
A. Wiring harness from neckjet pulse
cannister to control is loose,
disconnected or damaged.
B. Faulty pulse cannister.
C. Faulty control.
Recommended Action
A. Replace user keypad.
A. Make sure the pillow is properly
attached to the neckjet body.
B. Check reed switch wiring and replace if
necessary.
C. Check wiring for proper connections.
Replace wiring harness if necessary.
A. Disconnect neckjet hoses and remove
blockage.
B. Check wiring for proper connections.
Replace wiring harness if necessary.
C. Replace butterfly valve.
D. Replace control.
A. Check wiring for proper connections.
Replace wiring harness if necessary.
B. Replace pulse cannister.
C. Replace control.
14
Kohler Co.