Panasonic WORKIO DP-CL21 Maintenance And Specifications page 38

Settings and Printing
Trouble
When connecting a printer
with USB interface and
installing the printer driver
with plug & play, the
following error message
may be displayed.
"This printer could not be
installed. Quit all
programs, restart
Windows, and then try
again. If the problem
persists, contact your
system administrator."
* 1
(Windows 98 )
* 1 ®
Microsoft Windows
98 operating system
(hereafter Windows 98)
Maintenance and Spec.
Maintenance and Spec.
Possible Cause
The printer driver is
already installed with the
LPT, network or another
USB port. (This is the error
of standard USB class
driver and USB port
monitor installed in
Windows.)
®
Network
Corrective Action
Perform the following instructions to
install the printer driver again.
1. Be sure to turn the printer on.
2. Connect the printer to the computer
with a USB cable and restart
Windows.
3. Insert the printer CD-ROM disk in
the computer.
4. Exit the Panasonic Setup window.
5. Click [Start], select Settings and
click Control Panel.
6. Double click the System icon.
7. Click the [Device Manager] tab.
8. Click PanasonicDP-CL21P or
PanasonicDP-CL21M in the Other
devices.
9. Click [Properties].
10. Click [Reinstall Driver] and click
[Next >].
11. Select Search for a better driver
than the one your device is using
now. (Recommended).
12. Click [Next >].
13. Click on the Specify a location
check box, then click [Browse...].
14. Select Pcl folder [D (CD-ROM drive
letter): \ Win9x \ English \ Pcl] or PS
folder [D (CD-ROM drive letter): \
Win9x \ English \ Ps], then click
[OK].
15. Click [Next >].
16. Click [Next >].
17. Select Keep existing driver
(recommended) and click [Next >].
18. Click [Next >].
19. Select [No] and click [Finish].
20. Click [Finish].
38
Troubleshooting